PAYE: Welsh Language

(asked on 7th November 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what recent assessment he has made of the adequacy of the Welsh language helpline for PAYE employer enquiries.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Secretary of State for Health and Social Care
This question was answered on 13th November 2023

To comply with the Welsh Language Act 1993, HM Revenue and Customs (HMRC) provides a number of Welsh language helplines The one for PAYE employer enquiries (Treth Incwm, Hunanasesiad a mwy), can be accessed Monday to Friday, 8:30am to 5.00 pm on 0300 200 1900.

Details on how Welsh speakers can contact HMRC can be found at:

https://www.gov.uk/government/organisations/hm-revenue-customs/contact

HMRC publishes its performance data monthly and quarterly:

https://www.gov.uk/government/collections/hmrc-monthly-performance-reports

https://www.gov.uk/government/collections/hmrc-quarterly-performance-updates

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