Question to the Ministry of Defence:

To ask the Secretary of State for Defence, with reference to paragraph d on page 18 of his Department's guidance entitled JSP 763 Behaviours and Informal Complaint Resolution Part 2: Guidance - Informal Complaints Resolution Process published in June 2021, how many complainants chose to turn their informal complaint into a formal complaint in each year since 2019.

Informal complaints are handled at a local level, any records of informal complaints are not centrally held and could only be reviewed at disproportionate cost.