Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps she is taking to help protect access to high street banks for the (a) elderly and (b) disabled.

Access to financial services is key to ensuring that all people, including those who are disabled or elderly and require in-person services, can fully participate in society.

This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this parliament. These hubs will provide individuals who need face-to-face support with critical cash and banking services. Over 160 banking hubs have been announced so far, with 100 expected to open by Christmas.

Cash Access UK, who oversee banking hub rollout, work to ensure that their physical premises and services are accessible, and meet the needs of customers.