Veterans Support Centres: Training

(asked on 19th November 2025) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what steps he is taking to ensure that VALOUR field officers are trained to understand the needs of veterans from underrepresented groups including LGBT+ and non-UK veterans.


Answered by
Louise Sandher-Jones Portrait
Louise Sandher-Jones
Parliamentary Under-Secretary (Ministry of Defence)
This question was answered on 28th November 2025

Across the UK, new dedicated and regionally based VALOUR field officers will oversee the establishment and support the running of a network of place-based partnerships. These partnerships will bring together partners from across local government, public services and the third sector to drive forward delivery of the Veterans' Strategy and Armed Forces Covenant in their area. VALOUR Field Officers will work closely with existing Armed Forces Champions and other similar posts operating at the local level and share insights and learning between local partnerships and a new VALOUR HQ. Field Officers will additionally share best practice across their networks, which may include training materials for front line staff as required.

In addition, VALOUR field officers will be supported in understanding the diverse needs of veterans-including LGBT+ and non-UK veterans by Veteran Services (VS), the MOD statutory service. VS have a wealth of experience in assessing and supporting service leavers, veterans, and their families in welfare-based case management.

VS will play a pivotal role supporting VALOUR, with their own field teams distributed across the UK. This MOD collaboration will ensure VALOUR field officers will be able to provide expert guidance and practical support to ensure that they are equipped to deliver inclusive and informed services to all veterans.

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