Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what steps he is taking to help ensure that veterans without reliable digital access can still obtain the Digital Veteran Card.

We recognise that not all veterans can reliably access digital services or the internet. The digital Veteran Card is an optional version of the existing physical HM Armed Forces Veteran Card. Eligibility for a digital version, includes that applicants must already hold a physical card.

Applications for both Veteran Cards can be made either online or via post, ensuring that a fully non-digital route remains available. This approach ensures that all veterans can access the support and benefits they are entitled to. Veterans who require additional help can access support through the Veterans UK helpline.