Prisons: Telephones

(asked on 12th January 2026) - View Source

Question to the Ministry of Justice:

To ask His Majesty's Government how much it costs per minute to make a call from (1) a prison wing payphone, and (2) an in-cell phone, to (a) a landline, and (b) a mobile phone, at (i) weekdays and (ii) weekends.


Answered by
Lord Timpson Portrait
Lord Timpson
Minister of State (Ministry of Justice)
This question was answered on 19th January 2026

Calls from prison wing payphones and in-cell phones are charged at the same national rates.

Calls to UK landlines:

  • 2.48 pence per minute during the week midnight Sunday to midday Friday

  • 2.20 pence per minute during the weekend midday Friday to midnight Sunday

Calls to UK Mobiles

  • 5.50 pence per minute during the week Sunday to midday Friday

  • 3.60 pence per minute during the weekend midday Friday to midnight Sunday

The Ministry of Justice has reduced call rates in the public prison estate by negotiating a 20% reduction to all UK landline and UK mobile numbers. These rates have applied since 1 April 2025 and support the Department’s commitment to maintaining family contact.

Source: Ministry of Justice letter to the Justice Committee, July 2025: https://committees.parliament.uk/publications/48682/documents/255236/default

Reticulating Splines