Westminster Hall

Tuesday 14th September 2010 Westminster Hall

Tuesday 14 September 2010

[Katy Clark in the Chair]

Low-income Households

Tuesday 14th September 2010 Westminster Hall

Motion made, and Question proposed, That the sitting be now adjourned.—(Mr Newmark.)

09:30

[Ms Karen Buck (Westminster North) (Lab)]

I am grateful for the opportunity to hold this debate because, over the recess, a number of studies and reports have emerged that have analysed and cast doubt on some of the central claims of the coalition Government in respect of the impact of the Budget and the differential impact that the comprehensive spending review will have on the lowest-income households. All claims about the June Budget being progressive are now being dismantled, and the theme that the pain will be shared is proving to be clearly inaccurate. The refrain has been “We’re all in this together,” and that has been explicitly stated by the Chancellor of the Exchequer. The claim that the measures in the June Budget are progressive has been widely echoed by Government Members, yet that is clearly not the case. In challenging that assertion and asking further questions of the Minister, I am hoping that the Government will, even at this late stage, see sense and acknowledge the dangers that are implicit in a number of their proposals.

I will draw heavily on the analysis carried out by Institute of Fiscal Studies, which has been challenged by defensive Ministers, and I look forward to hearing what the Minister has to say this morning. It would be wise for Ministers not to rubbish the IFS conclusions too rapidly, not least because they extensively used such research when they were in opposition. When the Chancellor was in opposition, he did not hesitate to summon IFS statistics to his aid when he was participating in pre-election economy debates, and the Conservative party policy document, “Labour’s Two Nations”, published in 2010, favourably quoted IFS research in its attack on Labour’s record on poverty, so what is sauce for the goose must surely be sauce for the gander.

Before talking a little about the content of the IFS critique of Government policy, I want to spend a moment or two challenging the two myths that are repeated so frequently: that Labour’s record on inequality was a failure and demonstrated the inability of the Labour Government to put forward progressive measures; and that the Labour Government failed to tackle the reform agenda, and particularly welfare reform.

[Mr Mark Field (Cities of London and Westminster) (Con)]

On that latter assertion, I am sure that the hon. Lady has avidly read the books of Lord Mandelson and the erstwhile Prime Minister, Tony Blair; it is fair to point out that both would stand up and say that the reform agenda did not go through in the way in which they envisaged, and that there was insufficient planning in the run-up to May 1997 to enable them to succeed in making the reforms to the welfare system that were required. I am not suggesting for one minute that such decisions are easy. I am sure that the coalition Government will face some significant problems in the years to come, despite the quite significant long-term planning that took place in the run-up to 201. That planning is in great contrast to what happened when there was an incoming Labour Government 13 years ago.

[Ms Buck]

I am grateful to the hon. Gentleman for his comments. I will not shy away from it: there was internal debate within the Labour party, both in the run-up to 1997 and subsequently, on what reform agenda was needed and how it would be carried forward. As can be traced through numerous speeches in Parliament and elsewhere, I was not always in agreement with the priorities of either Tony Blair or Peter Mandelson. It is historically inaccurate to claim that the welfare state was not subject to significant reform throughout the 13-year period. One of the earliest, and fairly controversial, proposals was on incapacity benefits; it was voted on in 1998. The first clash that took place after the 1997 Government were elected was over lone-parent benefits. Housing benefit was subject to a number of changes. My hon. Friend the Member for Bishop Auckland (Helen Goodman), who was a Minister at the time, will confirm that I beat a path to her door to exercise my concerns about what the Labour Government were proposing on housing benefit reforms, which I felt then and feel now were wrong, but which have been picked up on and exaggerated by the Government.

On the more positive side, the whole tax credits agenda was clearly designed and had an impact on work incentives. The idea that there was no reform agenda is complete nonsense. The reason why welfare reform, particularly in relation to work incentives, has not satisfied the incoming Government is that it is extremely difficult to achieve reform that both makes it easier to work and does not increase poverty. Clearly the new Government have come down on one side of that equation. The simple facts are that inequality soared under previous Conservative Governments. As measured by the Gini coefficient—I do not think that we can argue against this—there was a very sharp upward curve on inequality throughout the mid to late 1980s; it levelled off a little during the 1990s. During the first two terms of the Labour Government, real progress was made on turning the curve down again. Levels of inequality flattened out and then turned up again in the last term of the Labour Government, not least—but not solely—because of the impact of the financial crisis.

In its pre-election briefing, the IFS said:

“The tax and benefit measures implemented by Labour since 1997 have increased the incomes of poorer households and reduced those of richer ones, largely halting the rapid rise in income inequality we saw under the Conservatives.”

[Bob Russell (Colchester) (LD)]

Will the hon. Lady confirm that the gap between rich and poor is greater in 2010 than it was in 1997?

[Ms Buck]

I will not make a similar error to that being made by the Conservatives. I will not say that absolutely everything that the Labour Government did was perfect, and that they achieved every single goal and target that they set for themselves, whether on child poverty or on reducing income inequality; they did not. However, it is also nonsense to use the hon. Gentleman’s line to make the case that the Labour Government’s investments, whether in employment growth or in tax and benefit changes, did not slow down and flatten out the rapid rise in inequality that took place throughout the 1980s and into the 1990s. That would be to claim that all the investment in tax credits, increased child benefit and the national child care strategy failed, and it absolutely, clearly and demonstrably did not.

[Mr Mark Field]

Does this exchange not sum up the big problem in trying to assess equality or inequality? The question is whether we consider the matter in an absolute or in a relative sense. As we represent neighbouring constituencies, the hon. Lady will know that one of the effects of globalisation and the huge wealth that has come from the financial services industry in Britain over the past 20 years is that relative inequality has increased. The huge wealth of certain people in our constituencies—whether in St John’s Wood, Mayfair or Belgravia—is clear. That is not to get away from the idea that some progress was made under her Government, and I am sure that the same will be true under the coalition Government. The most vulnerable will be looked after and we will ensure that absolute levels of inequality are at the forefront of our minds.

[Katy Clark (in the Chair)]

Order. I remind hon. Members that interventions must be short.

[Ms Buck]

I am not sure whether it is possible to have an absolute measure of inequality. Inequality is, almost by definition, a relative indicator. I am glad that the hon. Gentleman accepts the fact that we made progress in levelling out soaring inequality. Interestingly—he makes this point—we are talking about a global context of widening inequalities.

We are in a highly globalised economy, with fabulous increases in wealth and income at the top levels; that is very well demonstrated in the City of London in the hon. Gentleman’s constituency. The fact that, even against that backdrop, the Labour Government were able to level out inequality, broadly, after the soaring increase in inequality that we saw in the 1980s, was an extraordinary achievement. Then, on top of that achievement—as he rightly says, there is a difference between relative inequality and poverty—the Labour Government were also able to make real progress, particularly in their first two and a half terms in office, in tackling child poverty, and even more progress in tackling pensioner poverty.

However, the Labour Government’s record is not faultless, by any stretch of the imagination, and I am not here to claim that it is. Nevertheless, that does not make it any better for the coalition Government falsely to claim that there was no reform agenda, falsely to exaggerate the impact on levels of inequality between 1997 and 2010, or inaccurately to compare Labour’s record with that of previous Governments before coming out with a set of proposals that are absolutely guaranteed to make the situation dramatically worse.

Clearly, that set of proposals by the Government is the central point of this debate, because the claims that the Budget of June 2010 was progressive have been completely demolished by the IFS, and that was even before last week’s announcement that an additional £4 billion will be cut from the welfare budget. As the IFS states:

“researchers have previously cast doubt on this claim”—

the claim that the June Budget was progressive—

“noting that the main measures which will lead to losses amongst better-off households were announced by the previous government”.

They were announced by Labour, but they have subsequently been rolled into the coalition Government’s claims. The IFS says that new research that it published two weeks ago shows that the changes

are clearly regressive as, on average, they hit the poorest households more…in cash, let alone percentage, terms”.

Those who lose the least are households of working age without children in the upper half of income distribution; those who lose most are low-income households, usually with children.

I will quickly outline the key measures that will have that impact: the move to update benefits and tax credits by the consumer prices index instead of basing inflation rates on the retail prices index; a reduction in Government spending of £5.8 billion a year by 2014; cuts in the value of housing benefit for some, which will amount to a reduction of £1.8 billion a year; cuts to tax credits for low-income families—something that was flatly and explicitly denied by the Chancellor when he was the shadow Chancellor and other coalition politicians before June, and certainly before the election—and the rise in the tax threshold, which will be of little benefit to low-income families in rented accommodation, as the extra net income will result in reduced housing benefit. Those are just some of the cuts; there are many more specific cuts that will apply particularly to the poorest.

Given the criticism that was aimed at the Labour Government’s policies as they affected work incentives, it is worth reminding ourselves that, extraordinarily, the June Budget increased rather than decreased the proportion of earners facing high marginal levels of deduction. That is one of the most extraordinary and hypocritical things that has emerged from the coalition Government since May. The more aggressive mean-testing of tax credits will raise the marginal rates of deduction for all recipients with incomes above £6,420. The number of people affected by MRDs above 70% will increase from 700,000 to 2.2 million. How on earth can Ministers look themselves in the face, having said so much about the Labour Government’s failure to improve work incentives for two-income households—if not for single-parent households—and then having allowed this change to happen?

Furthermore, despite the massive investment in tax credits and other in-work benefits that the Labour Government made, we should reflect on the fact that yesterday’s report by the Institute for Public Policy Research is just the latest to confirm a large and growing problem of in-work poverty. Wage levels, sometimes—but not always—in conjunction with a sufficiency of working hours, are simply not able to carry the burden of the idea that work is always the best route out of poverty. Without improvements in pay—such improvements are my preferred strategy—and without extra work potential and even better in-work benefits, this situation will not improve and indeed may worsen.

Worryingly, that was also confirmed by an Office for Budget Responsibility document that looked at the prospects for economic recovery. That document stated that, in the view of the OBR, one of the ways that business will reduce its costs as it enters recovery will be not by shedding more jobs—in itself, that is good news—but by maintaining a downward pressure on hourly rates of pay. So, unless we do something about the way that work incentives are supported through tax credits and benefits, we are likely to see even more in-work poverty. Of course, that not only is bad in itself, because it traps people in poverty, but sends out a message that is precisely the opposite of what everybody from all parts of the House claims to support—a message that we in Labour genuinely believe in. That is the message that we do not want worklessness and that we want people to enter employment. However, that work must be made to pay.

I am sure that others will want to talk about the specific tax and benefit changes announced by the Government, and I will not go into great detail about all of those changes. However, I want to say a little more about the issues of employment support allowance and incapacity benefit. After the June Budget, cuts of £4 billion, including the £2.5 billion cuts from ESA, were bounced on to the Department for Work and Pensions last week; that was something of a surprise, not least to the Department. Yesterday, following the statement made by the hon. Member for Colchester (Bob Russell), my right hon. Friend the Member for Normanton, Pontefract and Castleford (Yvette Cooper), the shadow Secretary of State for Work and Pensions, sought clarification on whether the savings will affect only those people whom the Government have already assessed through the work capability assessment and found not fit for work. She was unable to get an answer from Ministers yesterday, and I wonder if the Minister who is here today can confirm where those proposed savings of £2.5 billion are coming from.

Will there be a reduction in benefit for people who have already been assessed and who have failed the work capability assessment? Can the Minister also confirm that the £2.5 billion of savings come on top of savings already built into Treasury plans, based on the anticipated results of work capability assessments? About two thirds of people who have already been tested have been found fit to work. In addition, can she confirm that, if these cuts are made uniformly, each claimant will lose an average of about £1,000 a year?

Furthermore, has the Minister had a chance to reflect on the report by the Public Accounts Committee yesterday that showed that private providers of the work directions programme have managed to reach only about a third of their targets in placing people in work? That casts real doubt on the validity of a further aggressive reduction in the provision made for people who are classified as long-term sick or disabled and their ability to enter employment.

The Minister will also not be surprised to know that one of my deepest concerns has been about housing benefit. Since the recess, new research from Shelter, for example, shows that the cuts in local housing allowance will cause a huge surge in homelessness. It is estimated that well in excess of 100,000 people are unable to negotiate cheaper rents, and they will either be evicted or forced to move. Providing temporary accommodation for all of those people is likely to cost the Government up to £120 million, cancelling out—as a minimum—a fifth of the savings that the Government are hoping to achieve. Has the Department for Work and Pensions, in partnership with the Department for Communities and Local Government, been able so far to carry out a proper analysis of what the impact on homelessness will be of the cuts in the LHA?

In relation to housing benefit cuts and non-dependant deductions, can the Minister confirm that the unfreezing of non-dependant deductions also applies to council tax benefit? That would affect many low-income home owners and many pensioners. Has her Department carried out an analysis of the breakdown by age group and tenure of the number of people who will be affected by the unfreezing of non-dependant deductions and, if so, what is the average saving per household of that measure?

I could spend a great deal more time working through a number of these specific proposals and setting out the harshness of their impact on low-income groups, but I will let others speak. I will just finish with a couple of sentences on the issue of public services and how they represent benefits in kind. Although I have been focusing primarily on the June Budget, the CSR is likely to have exactly the same differential impact on low-income groups, particularly with its focus on reductions in public services.

The annual analysis by the Office for National Statistics, entitled “The effects of taxes and benefits on household incomes”, provides a vitally important piece of analysis, looking at the value of different services by quintile groups. The value of spending on health, education, transport, housing and school meals is not evenly distributed across income groups but, with the exception of transport expenditure, disproportionately benefits poorer households. Again, housing investment is especially pro-poor, benefiting the bottom quintile 15 times more than the top. A 25% reduction in the housing budget will add 300,000 people to housing waiting lists; a 40% reduction will add 500,000.

I am sure that the Minister will know from her constituency work—although the problem is not, I suspect, on the scale of that in my constituency and that of the hon. Member for Cities of London and Westminster (Mr Field)—what it is like to have constituents who are trapped in grossly overcrowded, substandard or temporary accommodation and who are unable to work due to high rents. They may be trapped at home in extremely difficult circumstances. The average age at which a young person in London will be able to afford their first home is now estimated to be 52. If we deliberately cut investment in housing, not only will it make the situation worse; as the Office for National Statistics clearly confirms, it will affect the poorest disproportionately. According to the ONS analysis of benefits in kind, when all services are taken together, the bottom quintile receives 13 times more benefit than the top. An across-the-board reduction in service expenditure of 25% will therefore, by definition, disproportionately affect poorer households. That fact has not been teased out at all in discussions of the coalition’s Budget.

The analysis by the Institute for Fiscal Studies, increasingly supplemented by work by Shelter, Citizens Advice, the TUC and many others, has driven a stake through the heart of Government claims that the coalition’s tax and spending plans are fair or progressive. In fact, they will sharply increase inequality, weaken incentives to work, cause widespread misery and hardship and almost certainly increase pressure on non-discretionary expenditure such as that on homelessness. On 17 June, the Deputy Prime Minister said:

“it makes no moral sense to abandon poorer children along the way”,

yet that is exactly what has happened. Unless the Government change course between now and the comprehensive spending review, both poverty and inequality in this country are likely to escalate.

09:52

[Mr Mark Field (Cities of London and Westminster) (Con)]

I congratulate my constituency neighbour, the hon. Member for Westminster North (Ms Buck), on obtaining this important debate. I hope hon. Members will forgive me if I discuss issues affecting central London specifically and some of the alleviation that will take place in our local authority area. The hon. Lady is absolutely right to identify the key problem of in-work poverty. We often think of low-income households as consisting of people who are simply out of work, but in-work poverty is an important issue.

There are a range of issues that have not been dealt with over the past 20 years. Perhaps we can achieve little on some of them, such as the impact of unregulated immigration, over which we, as members of the European Union, have no control. I am not making an anti-European statement; that is simply a fact. There is no doubt that with the growth of the EU, immigration levels over the past six years have played an important part in driving down wages. Employers have perhaps been somewhat irresponsible in taking advantage of that, but it has and will continue to have a significant impact on welfare.

Understandably, the hon. Lady prayed in aid the high-profile report by the Institute for Fiscal Studies on the Budget, and its concerns about what will happen on 20 October. It is fair at least to argue that the outgoing Labour Government made it clear that they too would have had to do a lot to sort out the deficit. The erstwhile Chancellor of the Exchequer stated that their own Budget would have included £40 billion in cuts. None of those was specified, so it is slightly unfair for the hon. Lady to be accusatory, as she has not analysed where Labour’s cuts would have come into play and what impact they would have had on the lowest-income households.

[Ms Buck]

I remind the hon. Gentleman of what I said in my comments. The IFS analysis says that the more progressive elements of the changes to tax and benefits, which the coalition Government now claim will balance out their other changes, were in fact among those proposed by the previous Chancellor of the Exchequer. The less progressive changes, which will hit lower-income groups disproportionately, are the ones introduced in the June Budget.

[Mr Field]

That is a fair point. To be absolutely honest, the core problem that we all face is a lack of any explicit mandate for anything that is being done on the issue. For we Conservative Members who have been warning about the deficit and levels of public debt for many years, at a time when conventional wisdom was that we would stick to the outgoing Government’s spending plans, that is obviously a matter of some concern.

During the run-up to the general election, a spurious debate took place in which all parties danced on the head of a pin. Apparently, the necessity for £6 billion in cuts was a matter of Armageddon on one hand or sunlit uplands on the other. As the political class, we all took a decision to keep the electorate away from some of the harsh choices that would have been inevitable whoever won the election. That lack of an explicit mandate will cause difficulties in making the necessary case for deficit reduction, a case that I have discussed many times in the House. It is of great importance that we reduce the deficit as responsibly and as early as possible, not just to impress the money markets.

I feel strongly that we will now face intergenerational conflict. Almost uniquely outside wartime, the children of the present middle-aged generation—I see several 40 and 50-somethings here—will have a less good financial situation than the one that we have taken for granted. In many ways, that is a terrible indictment of the debts that we are building up, and it is one reason why we need to reduce those debts. It will make this country a more acceptable place for our children to live in.

The hon. Lady and I both have sons. I worry for my son when he comes to adulthood at 20. I hope he will have the education and skills to make him a globally mobile citizen. He and many of the brightest and best of our young men and women may choose to vote with their feet. I fear that we are already seeing an element of that, given the huge levels of unemployment among our graduate population, many of whom have globally mobile skills that they may well use to go elsewhere. I took for granted the opportunities that were available to me when I left university in the 1980s. We need to bring back those opportunities as quickly as possible. Reducing the deficit and ensuring that debt is kept to a minimum will provide a level playing field for future generations.

I appreciate that others want to speak. I will say a bit about some things that are happening in central London specifically. Due to the grave financial situation inherited by the coalition Government, all of us, whether in business, in households or in local and national Government are, understandably, being forced to tighten our purse strings. My local authority, Westminster city council, is no exception. One clear priority in Westminster is the most vulnerable in our community. Hopefully, that is a benefit of having two Members of Parliament for Westminster, one on each side of the political divide, to make the case.

It is easy to characterise my constituency in particular as extremely wealthy. The hon. Member for Stretford and Urmston (Kate Green), whom I have not had a chance to meet, is an erstwhile constituent of mine, and indeed a former candidate for the Barbican in 1997. She will recognise that although the Cities of London and Westminster contain pockets of incredible wealth, there is a lot of poverty not far from the surface. An important part of my job has always been to provide a voice for the most vulnerable in my community.

[Bob Russell]

I thank the hon. Gentleman for drawing attention to pockets of poverty, which are different sizes in different parts of the country. If housing benefit is cut and people cannot afford to pay the rent, what happens to them?

[Mr Field]

I will come to that later. One issue facing us in central London is that—without wanting to be unkind about it—it will cease to be our problem. Many of those people will leave central London and end up being rehoused elsewhere, potentially in communities a long way from where they were brought up, where housing is relatively cheap but they have no connection. That is a problem we need to deal with.

I have historically had a concern that too much social housing, particularly in central London, has tended to be clogged up with people who are perhaps in long-term unemployment or who have chaotic lifestyles. There inevitably needs to be some sort of balance. As the hon. Lady says, the interests of some of the most vulnerable and voiceless people need to be properly looked after.

In Westminster, we have an innovative scheme called the family recovery programme, which provides a form of intensive intervention. That programme tries to assign resources to specific families with a track record of causing problems within the community. In 2008, Westminster council identified a small number of families with complex and entrenched social problems, who were responsible for the vast majority of the antisocial behaviour in Westminster. The social impact on the neighbourhoods in which those families were located was immeasurable. I think all hon. Members know that it takes only one or two problem families on an estate to ruin the quality of life for all who live there.

The kind of engagement that the family recovery programme has been involved in includes appointing a specific team to work with individual family members on a one-to-one basis. Such a programme is not inexpensive, but Westminster’s commitment to its family recovery programme has been unswerving and in the two years that it has been in operation the results have been encouraging. The proportion of families who remain unregistered with a local GP has fallen by more than two thirds and more than 80% of children for whom truancy had been an issue have increased their school attendance. In a study of families where crime and disorder was a major concern, the number of offences of which they were accused decreased by 69% in the 12 months following a family recovery programme engagement. The average number of suspected offences per month fell from nine in the previous year to roughly one and a half. Importantly, a survey of 100 of the families’ neighbours found that two thirds were either satisfied or very satisfied with the response from both the police and the council.

A housing renewal programme is also in place, which is integral to the city council’s plans to support households currently in employment in Westminster that are on low incomes. The strategy outlines the city council’s commitment to health and well-being. Its objectives are to increase the amount of housing, particularly family housing. Much of both the social and private housing that is being developed tends to be very small, caters for two adults and often has no more than two bedrooms.

We need more affordable homes for local workers and we need to increase the range of tenure types to help residents who wish to get on the housing ladder to do so. The hon. Lady made the stark reality of the situation very clear when she said that, without relying on help from family members, the average age at which someone gets on the housing ladder is 52. That is a pretty depressing statistic. One appreciates that in central London we are part of a global housing market. However, affordable housing is not just a central London issue; it is a problem in suburban areas and I am sure in the Solihulls and Colchesters of this world. Only a generation ago, the average person in their mid-20s could get on the housing ladder, but that is now an absolute impossibility, unless they work in a highly remunerated business. In addition, through CityWest Homes—the city council’s arm’s length management organisation for housing—the city council is committed to building some 500 new homes across our existing estates over the next four to five years. The majority of those will be available for social housing.

Returning to the housing benefit issue that the hon. Member for Colchester (Bob Russell) mentioned, we are still awaiting full details of the cap and we do not know quite how it will operate. I hope the Minister will give us a bit more detail on that, although I appreciate that she and her Department have a very busy work load that they are still working on in the run-up to 20 October. It would be helpful if we could get some indication of the cap, particularly for those authorities whose housing benefit profile means that there is likely to be a significant shift as a result of Government policy.

I know that my city council is lobbying for a significant proportion of the additional money that was announced in the emergency budget to help manage out the existing system. As part of that, a policy will be developed to clarify whom the city council will prioritise for help. Although the details will depend on the nature of the discretionary award, it is likely to focus particularly on low-income households, pensioners and, of course, disabled residents.

Local housing allowance residents will also be written to shortly to advise them of a change to the system. Obviously, in many ways, the uncertainty is the most difficult element of the situation. We have all had letters—the hon. Lady has probably had more than I have—from constituents who are worried sick about the potential changes. That has perhaps not been helped by one or two of the scare stories being put around. However, those people are legitimately worried about where their medium and long-term future will lie. I hope we will be given some concrete details as quickly as possible, so that, as I said, we can ensure that the most vulnerable in our communities are properly looked after.

I want briefly to touch on a local matter on which I have worked with the right hon. Member for Holborn and St Pancras (Frank Dobson) and the hon. Members for Islington South and Finsbury (Emily Thornberry) and for Lewisham East (Heidi Alexander). That issue is the Crown Estate’s announcement of its intention to sell properties on the Millbank estate. With Westminster city council, I have been lobbying through the Greater London authority and independently to try to ensure that we keep the key worker nominations that are on those estates. Fewer than 1% of properties in central London are currently available at intermediate rent, so it is essential that properties such as those provided by the Crown Estate remain available at their current level of subsidy. Although Westminster city council remains concerned about the sales, given that the Crown Estate has been proven a successful landlord over many decades, guarantees have been received that the intermediate rent properties will remain available at their current rate in perpetuity and that there will be no reduction in the number of intermediate rental properties.

I could say much more, but I appreciate that other hon. Members want to have their say on the matter. Such issues will be high profile for us all and I accept that the nature of representative—and perhaps argumentative—politics means that they will be utilised by the Opposition to try to make political capital with both coalition parties. As someone who feels strongly about the most vulnerable, who need a voice and must be looked after in our communities, it is important to me in my role as an inner-London Member of Parliament who feels passionately about such matters to do all I can.

These are not simple issues. Clearly, we all have to face the fact that there is a huge deficit, which we need to address for the reasons that I set out in my earlier comments. As a matter of equity for the entirety of our communities—particularly the young—we need to do so with some haste. However, it is also of great importance that the most vulnerable are looked after. I am very worried—as the hon. Member for Westminster North is—about those in work ending up in poverty. It is understood that the workless will have some poverty issues, which are equally important and must be dealt with, but we all have a great concern about the people in our communities who work extremely long hours—they often have two or three jobs—to try to make ends meet. The voice of such people is often ignored and they are often regarded in the national context as not being such high priority welfare cases. However, those cases are very close to our hearts and we will do our best to represent those interests both in the House and at local government level in the years to come.

[Several hon. Members]

rose—

[Ms Katy Clark (in the Chair)]

Order. I intend to call Front Benchers at 10.40 am. Three hon. Members have indicated that they wish to speak, so we should give them about 10 minutes each. I call Kate Green.

10:08

[Kate Green (Stretford and Urmston) (Lab)]

I congratulate my hon. Friend the Member for Westminster North (Ms Buck) on securing an important debate, which has been constructive and thoughtful thus far. From the long dealings I had with the Minister before I became a Member of Parliament, I know that she will want to think about the concerns that my hon. Friends and I have raised this morning. She will want the Government’s policies to be as effective and constructive as they possibly can be in meeting the needs of the poorest and most disadvantaged in society.

I shall focus on a number of the Government’s announcements so far where there seem to be a set of policies that work against the Government’s own objectives. A number of policies reveal contradictions, inconsistencies or discrepancies between what Ministers say they want to achieve and what their policies are likely to do. I highlight, in particular, Ministers’ objectives of increasing employment, simplifying the benefits system and making work pay.

The coalition Government have repeatedly, and I think unjustly, criticised Labour’s record on reducing poverty and inequality, but they have indicated none the less that they intend to do better and reduce poverty and inequality further. Ministers have emphasised that they are keen to encourage responsibility and self-reliance by encouraging people to save for the future and addressing problems associated with high levels of personal debt. They have talked about their wish to strengthen families and communities and build a big society, and many of us are trying to understand the details of some of that.

Those objectives have much to commend them. Indeed, they are similar to the objectives that Labour sought to promote when in government. However, many of the policies that have been announced so far are likely to take matters in the opposite direction. I am keen to give the Minister an opportunity to respond to those concerns and indicate where there might be some scope for Ministers to think again. I believe that the raft of changes to benefits and tax credits that have been announced so far will make the poorest worse off and will not meet Ministers’ goals.

Let us look at one of the most significant changes, the decision to link the future operation of benefits to the consumer prices index, which I believe will increase relative income poverty, particularly in a time of rising unemployment. Ministers are keen to emphasise their long-term vision of reduced unemployment as more people move into work in the private sector, but not all their ambition is supported by the projections of bodies such as the Chartered Institute of Personnel and Development and the TUC. Therefore, it is important that we accept, while seeking to promote increased employment, that a substantial number of people will be dependent for at least some time on safety-net benefits and that linking those benefits to the CPI will inevitably make the poorer worse off.

For families with children, child benefit is important. It is simple, straightforward and has an extremely high level of take-up. It is effective in reducing poverty and, because it is not means-tested, making work pay, but Ministers have decided to freeze it. That is a perverse move for a Government who say that protecting work incentives and strength in families is top of their list of priorities. Child tax credit, which my hon. Friend the Member for Westminster North mentioned, acts as both an in-work and out-of-work benefit for families, but Ministers plan to remove the family element and sharpen the taper as income increases. That, too, is a work disincentive.

Refusing to go ahead with the free school meals pilots means a further disincentive. Many parents with low incomes say that the loss of free school meals is one of the biggest shocks to the household budget when they move into paid work. On paid employment, reducing the cushion for the recovery of tax credit overpayments from £25,000 of income to £5,000 will penalise people who return to work mid-year and add complexity to the system. Ministers are keen to reduce complexity, and rightly so.

My hon. Friend and the hon. Member for Cities of London and Westminster (Mr Field) rightly drew attention to the concerns in London about the measures relating to housing benefit that have been announced. I can assure you, Ms Clark, that they cause just as much concern in Trafford, the borough in which my constituency sits. Reducing housing benefit for those who remain on jobseeker’s allowance for more than 12 months is a particularly punitive policy for those who might be doing as much as they possibly can to get into work but who are furthest from the labour market. Of all the announcements that we have heard on housing benefit, that is one on which, across the board, we strongly urge Ministers seriously to think again.

Reducing the rent that will be received by social landlords as a result of the introduction of the cap on housing benefit, and then reducing local housing allowance to the 30th percentile, means that social landlords will have fewer funds available to devote to social and employment programmes. Several social housing providers have already indicated that the loss of a couple of hundred thousand pounds from their budgets will mean that those employment programmes will have to go. Furthermore, we can certainly see that in some parts of the country people faced with those cuts in their housing benefit will be forced to move to lower-cost housing in other parts of the country, and those lower-cost areas are the least likely to have jobs available.

We can also expect a worrying increase in homelessness. In Trafford we already have 12,000 people on the housing waiting list, and we can expect the situation to become worse, particularly for larger families. As my hon. Friend the Member for Westminster North has mentioned, the measures, far from reducing costs to the Exchequer and to local authorities, will significantly increase costs by forcing greater use of costly temporary accommodation. We can also expect to see more families falling into arrears and debt, although it is Ministers’ stated intention to reduce the personal debt burden.

We should also be concerned about the impact on mixed communities, and Ministers have rightly spoken a great deal about their wish to protect and secure community cohesion. My hon. Friend touched on non-dependant deductions. With regard to supporting families, the decision to increase non-dependant deductions is likely, for example, to put families with young people still in the family home under great pressure to keep those young people in the family home and will penalise pensioners who may have adult children still living at home.

There are many concerns about the true impact of those measures, and they seem to work against Ministers’ stated goals. None of that is simplification. For example, why are the housing benefit changes, if they have to come in, being introduced in two stages next year? That is difficult for tenants and landlords to plan for. Surely it would make more sense to do everything later in the year after there has been proper time to prepare. Housing benefit has long been seen as a potential candidate for simplification through the creation of some sort of housing credit within a broader tax credits and benefits system, but the complexity that is now being introduced is likely to make that less achievable in the medium term, not more. A further example of complexity that Ministers are unnecessarily and inappropriately introducing into the system is medical testing for disability living allowance, a benefit that has nothing to do with a claimant’s medical needs.

I will also mention the policies that have been announced that seem to damage Ministers’ wish to create a savings culture. The axing of the savings gateway and the child trust fund seems absolutely to work against their wish to see low-income households seeking to save more. There are real concerns about how all that adds up to the big society. Not only will the cuts in public service spending put great pressure on communities and public services, but charities in my constituency are already expressing concern about how they will continue to fund the support they provide to the most disadvantaged. I know that will be a concern for the Minister, and I am anxious to hear from her on that.

Our concern is not only about the impact on the most disadvantaged families and the fact that the Budget fails the fairness test, but that many of those measures, since they are at odds with Ministers’ stated intentions, call into question the Government’s competence and the direction in which they truly seek to go. I strongly urge the Minister to think again about policies that seem to be taking us in the wrong direction, before the comprehensive spending review does more damage and takes us further away. I know that she will want to respond in full to those concerns and take note of them when formulating her thinking for the comprehensive spending review. It is important that we have the fullest and most constructive debate possible on that between today and 20 October.

10:19

[Bob Russell (Colchester) (LD)]

It is a pleasure to serve under your chairmanship for the first time, Ms Clark, and I congratulate the hon. Member for Westminster North (Ms Buck) on securing the debate. As the schools have just gone back, and as we are talking about low-income households, I would like to point out that for almost one in three families there was no holiday away from home—not even a single day trip to the seaside for one third of the nation’s children. That is the reality in the UK, one of the world’s richest countries, where the divide between rich and poor has widened over the past decade. That is where we are, and I sense that things will get worse. I am grateful to a charity called the Family Holiday Association for that information. The hon. Lady and the hon. Member for Cities of London and Westminster (Mr Field) may wish to get hold of a university of Westminster study published in April last year which can expand on it.

I intervened in respect of housing benefit because I believe that if people have to spend more money on rent—assuming that they have more money to spend on rent—they will have less money to spend on food, clothing and services. The knock-on effect—the downward spiral of less money churning through the environment—will have an impact on their local economy.

The stark fact is that, for the past 30 years, it has been impossible to tell the difference between successive Governments when it came to the provision of what we now call social housing, but which I still refer to as council housing. It is obvious that if housing stock is not provided to house the people, supply and demand will get out of kilter. That is why 30 years ago in Colchester there was no such thing as a housing crisis but there is one now. That is why local churches in my town have had to start a food parcel scheme to help desperate people who need something to eat.

A hallmark of a civilised society is that all its citizens are fed, housed and clothed, but the reality in the world’s fifth-richest economy—even in our great capital city—is that there are levels of poverty which will grow. It is to the lasting shame of the previous Government that they left office with 3.9 million children living below the official poverty line.

My role is to try to influence the coalition Government to make the situation better, not worse. The Minister will recall that we have already had a debate on this subject. On 9 June, I pointed out the high level of child poverty. According to Barnardo’s, if we take housing costs into account, 3.9 million children live in households that are below the official poverty line. I was shocked by a disturbing extract from the “Hard Times” report published by Save the Children in 2006—four years ago:

“One third of British children are forced to go without at least one of the things they need, such as three meals a day or adequate clothing.”

I raise housing benefit because, inevitably, the cuts will lead to low-income families being forced out of their neighbourhoods. That is not ethnic but economic cleansing. It has no place in civilised society, and the coalition Government must not take any measures such that they could be accused of it.

Barnardo’s stated in June, before any public spending cuts:

“The poorest families in the UK are struggling during the recent economic crisis and are very likely to bear the brunt of forthcoming spending cuts. Barnardo’s proposes pragmatic, cost-effective solutions to redistribute money to the poorest families without the Government spending a single penny extra.”

Save the Children stated:

“It makes financial sense to end child poverty—the Joseph Rowntree Foundation estimates it costs the taxpayer £25 billion a year.”

Putting to one side the obvious reasons why a civilised society should not tolerate child poverty, Save the Children made the financial case for ending it. It is obvious—“obvious” is not a word that the Treasury uses or understands—that, in the long term,

“huge amounts would be saved from not having to pick up the pieces of child poverty and associated social ills.”

I will end with the plea that I made to the Minister on 9 June, because it is probably more valid now than it was then:

“I therefore invite the Minister to have a meeting with Save the Children, Barnardo’s and the other charities that do so much work to help children, to discuss what needs to be done. Working together, as a big coalition of people with shared interests, makes sense. It would make further sense if there were a permanent standing committee, for example, involving Government and those organisations, to help with formulating policies and strategies, in the spirit of joined-up government across all Departments. I also seek a pledge from the Minister”—

for the second time—

“that there will be no delay and no dilution of the provisions set out in the Child Poverty Act 2010, including measures on the poverty reduction target and setting up the child poverty commission, which are a matter of urgency.”—[Official Report, 9 June 2010; Vol. 511, c. 31WH.]

10:19

[Lorely Burt (Solihull) (LD)]

Welcome to the Chair, Ms Clark, for your first chairmanship of a Westminster Hall debate. I am sure that you will always guide us wisely and fairly.

I congratulate the hon. Member for Westminster North (Ms Buck), who spoke with great passion. Her presentation was extremely well researched, but the facts that she presented support her case, which is exactly what one would expect. Liberal Democrats certainly do not take these issues lightly, and we heard in the passionate words of my hon. Friend the Member for Colchester (Bob Russell) that no ideological pleasure is taken from any cut made by the Government.

Liberal Democrats are in coalition because the country is in a financial pickle. We are borrowing £1 of every £4 that we spend, and if we do not do something about it, two main things would happen. First, we would lose our AAA borrowing status, which would mean that we would have to pay more to borrow, which would mean that our economic standing in the world would go down and we would go into economic meltdown, similar to Greece.

[Ms Buck]

I am listening carefully to the hon. Lady, who is making important points. However, the purpose of my debate was to query the Government’s claims, and their practice of requiring a deficit reduction programme to fall disproportionately on the poorest people. I am not sure that what she is saying, important and valid though it is, actually addresses that point.

[Lorely Burt]

I am not sure that what I am saying is not relevant. I shall discuss the effects of the reductions that we will make, but I contest the hon. Lady’s claim that many of them are not fair. Well researched though her presentation was, there are things that she cannot know—a great deal is still to come from the Government.

Much of what has been presented has been based on speculation, and there is a great deal of scaremongering at present. Clearly, as the hon. Member for Cities of London and Westminster (Mr Field) said, people are afraid. The time to become afraid is when we see what the Government are proposing. They are trying hard to make their proposals as fair as possible.

I want to make a second point about why we are doing this—it is the legacy. The hon. Member for Cities of London and Westminster said that we must take a grip of the existing situation. That would apply whatever party were in government. I am declining the invitation of the hon. Member for Westminster North because I want to talk about the issues that she wants to me to raise. She mentioned the report of the Institute for Fiscal Studies. I do not claim to be an expert, but it was selective in what it chose to raise, and it ignores some of the major parts of the Budget, including changes to tax credits, the increase in income tax personal allowance and freezes on council tax. It does not take account of the choices on which measures in previous Labour Budgets to continue and which to reverse, or the effect of future Budgets.

The debate on the effect of Government policy is legitimate, and all parties must be prepared to discuss that, but with respect, the debate is happening too soon. The way in which the vast majority of changes to Department for Work and Pensions policy and savings in the welfare budget will be implemented will not become clear until after the departmental spending review in October. Any debate before then is bound to be based on media speculation, of which we have had sufficient.

One reason for the consultation on departmental spending is to ensure that the difficult decisions are not made lightly, and that any cuts are made in a way that protects those on the lowest incomes. Alongside the cuts is a radical programme of core Liberal Democrat policies specifically targeted at people on low incomes—the income tax pledge, the pupil premium and the re-linking of the basic state pension to earnings. However, in the coming weeks and months, the Government must ensure that they focus on ensuring that those groups most likely to be on low incomes are protected, specifically disabled people, older people, young people and people who are long-term unemployed.

[Kate Green]

It is absolutely right to want to protect the most vulnerable, and I am grateful to the hon. Lady for mentioning the disabled, but are we not already seeing increasing numbers of disabled people going through the new work capability test for employment and support allowance and being found to be ineligible for that benefit, and being pushed on to the lower level of jobseeker’s allowance? Can we expect that position to become even more of a problem as existing incapacity benefit claimants are put through the test and perhaps experience the same outcome? Is that not a cause for concern, particularly when there is an exceptionally high number of appeals against work capability tests, many of which are proving successful?

[Lorely Burt]

The hon. Lady makes an important point, but the issues to which she refers began under a Labour Government, which she supported. We must be sure that the tests that are imposed on people are absolutely fair.

Several hon. Members mentioned housing benefit. The proposals have not yet been fully created, and it is not yet possible to say what impact they will have on low-income households. However, any cap on maximum local housing allowance payments must ensure that those with large families are not unfairly discriminated against, and I hope the Minister will speak about that.

I shall conclude on a slightly more positive note, by mentioning some of the positive changes for low-income households. On the income tax threshold, we have increased the personal allowance by £1,000, so 880,000 people will come out of tax altogether and 23 million other taxpayers will benefit by £170 million a year.

We have discussed the child element of tax credits, and some hard decisions have been made so that the poorest families will benefit much more than those who can afford to bear the burden. In addition, the coalition Government will increase the personal allowance to £10,000 per annum, which the Liberal Democrats pledged in their manifesto, and will lift the poorest 3 million people out of income tax altogether.

The Government are consulting on the pupil premium to determine the exact figure for it. It will attach additional funding to children from low-income households and will dramatically improve the life chances of children from families that fell into a poverty cycle under the last Government.

With the re-linking of pensions to earnings, pensioners will finally receive a fair deal with no more 2p—or whatever it was—increases in their pension. Under the triple lock proposed by the Liberal Democrats, the basic state pension will rise in line with prices or inflation, or by 2.5% a year, whichever is highest.

The consultation is taking place. The theory and principle to which we adhere is that savings may be made on benefits through large-scale simplification. The consultation paper proposes a universal credit to replace the main three forms of benefit support—jobseeker’s allowance, employment support and income support—as well as other sorts of benefit. We will allow a uniform taper rate so that when people find work, benefits will be withdrawn in line with earnings. I agree that the previous Labour Government tried hard to resolve the poverty trap, and the taper may be a solution to ensure that it will always be profitable to go to work.

The division between rich and poor increased under the previous Labour Government. Throwing money at the problem has not provided the solutions that they and everyone wanted. I hope that in the dire financial straits facing the country, the present Government will be imaginative in creating a fairer way of ensuring that people achieve prosperity and work in the best possible way.

10:38

[Helen Goodman (Bishop Auckland) (Lab)]

It is a pleasure, Ms Clark, to see you in the Chair this morning. I congratulate my hon. Friend the Member for Westminster North (Ms Buck) on securing this extremely important debate on an issue that concerns millions of our fellow citizens.

My hon. Friend pointed out some key facts, and I hope that the Minister will respond to some of them. The Government have made huge play of the importance of work incentives, but the Red Book, which the Chancellor of the Exchequer presented to the House, shows that 80,000 people in this country will face worse work incentives as a result of his Budget. That demonstrates the point that my hon. Friend the Member for Stretford and Urmston (Kate Green) made about the total incoherence of the policies being presented.

My hon. Friend the Member for Westminster North asked some sharp questions, and I hope that we will hear from the Minister where the extra £2.5 billion—or is it £4 billion?—will come from in the public spending cuts in the autumn, and what exactly her assessment is of the impact on homelessness of the massive cuts in housing benefit. The hon. Member for Cities of London and Westminster (Mr Field) placed great stress on the need to tackle the deficit. Of course we need to tackle the deficit; there is no question about that. The policies set out by my right hon. Friend the Member for Edinburgh South West (Mr Darling) would have produced a debt to GDP ratio in 2014 of 75%—a high level and not one that we would want in the long term. However, over the next five years, the Government propose an additional tightening of £120 billion in public spending cuts and tax rises. The net result will be to reduce the debt to GDP ratio by 5%, so that it will be 70% rather than 75%. That is not even a 5% reduction now; it is a change in 2014. The hon. Member for Solihull (Lorely Burt) backed that point and said that we should worry about the markets. I am sorry, but I do not believe that the markets will take such a different view of a debt to GDP ratio that is 5% smaller in four years’ time, or that that will make all the difference. That is the altar on which we are told we should smash our public services.

[Mr Mark Field]

No one supports the smashing of public services, but in defence of the assertion made by the hon. Member for Solihull (Lorely Burt) and me, the bond markets have made it clear in the aftermath of the emergency Budget that they are impressed by the resolution of the coalition Government. That is one of the reasons that the yields have relaxed, which augurs well for the long-term debt to which the hon. Member for Bishop Auckland (Helen Goodman) referred. This year, £1 in every £4 that we spend has been borrowed, and we must try to keep the cost of that borrowing to a minimum.

[Helen Goodman]

We have tested to destruction the theory that we should drive our politics by what bankers want. That is not what we want to do, which is why Labour Members regard this Budget as deeply ideological. It will damage the life chances of the most vulnerable people—

[Mr Mark Field]

Will the hon. Lady give way?

[Helen Goodman]

Not again. My hon. Friend the Member for Stretford and Urmston made an excellent forensic analysis of the policies that we have seen so far. She is right to question the competence of Ministers who say one thing but do something completely different. Some seem to be totally out of their depth.

The hon. Member for Colchester (Bob Russell) is rapidly building a reputation as one of the most effective parliamentarians in the House. I would like to point out two facts in response to his contribution. First, under the three Labour Governments, the number of children in child poverty fell by 600,000. Secondly, the number of pensioners living in poverty fell by 900,000.

On 22 June, the Chancellor put the best possible gloss on his Budget, claiming that the effects were progressive and that the richest people would bear the greatest burden. He produced tables in the Red Book which purported to demonstrate that. Since then, independent study after independent study has demonstrated the precise opposite to be the case. In every dimension of vulnerability, the poorest do worst. The Red Book tables were incomplete and did not include the effect of the benefit cuts. Moreover, the Chancellor took credit for the decisions of his predecessor.

As my hon. Friend the Member for Westminster North has said, the first major study was undertaken by the Institute for Fiscal Studies and showed that the impact of the full £11 billion of cuts to the benefits programme, taken together with the tax changes, was regressive. Next, analysis carried out by the House of Commons Library into the impact of the cuts on women, showed that women will lose £6 billion while men lose £2 billion, thereby widening a gender gap that is already too great. In part, that reflects the cuts in support for children, but even if those cuts are stripped out, women will pay two thirds of the extra revenue taken by the Chancellor, and men will pay one third. The Government have admitted that they did not carry out an equality impact assessment of the Budget beforehand. Will the Minister tell us what stage that impact assessment is at, and when we will see it?

Many hon. Members have spoken about the significance of housing benefit. The Minister’s Department carried out an impact assessment into some of the changes to housing benefit, but once again, it was an incomplete analysis because the papers produced at the end of July looked at the effect on the private rented sector only. Even that study showed that over 50,000 of the poorest pensioners will lose an average of £14 a week and that tens of thousands of severely disabled people will lose an average of £13 a week. Lone parents and people with children will lose more than adults without children.

The next major study was the analysis by Cambridge university, which showed that 134,000 families who already live in poverty will face the most cruel dilemma—whether to move or whether to cope on a lower income. When he accepted the position of Secretary of State for Work and Pensions in May, the right hon. Member for Chingford and Woodford Green (Mr Duncan Smith) said that he was interested most in the poorest people. However, the Cambridge university study shows that 54,000 families will have less than £50 to live on after the cuts to housing benefit.

Research produced at the end of August by Experian and published by the BBC looked at the north-south divide. It showed that the spending cuts will hit the north-east and parts of the midlands the most. Middlesbrough is ranked as the most vulnerable place in the country and will suffer most from spending cuts. The average income in Middlesbrough is £18,000. Elmbridge in Surrey is ranked as the most resilient town; the average income there is £27,000.

Most recently, the TUC has looked into the impact on public spending. It shows that the poorest 10% of people will lose 20% of the value of their income in terms of public services, while the richest 10% will lose 1.5%. I have looked again at the work done by the TUC, and put it together with the analysis carried out by the IFS. The work done by the TUC included the impact of the strongly progressive measures introduced by my right hon. Friend the Member for Edinburgh South West in March. However, if we strip those figures from the table, we see that the impact of the measures for which the Government are responsible will be even more regressive. By 2012, the picture looks even more unfair. After tax, benefit and spending changes are taken into account, the poorest 10% of people will lose 23% of their income, while the richest people will lose 2%. That situation will get worse over time. If we put the TUC distribution of public spending together with the IFS tax and benefit figures for 2014, we see that the poorest will lose one quarter of their income in terms of the loss of value in public services, tax and benefits, while the richest will lose 2%.

All that is before we look at the impact on jobs and unemployment. The facts speak for themselves: 25% of income will be taken from the poorest people, 2% from the richest. The effects will be felt not only over the next two or three years. We all know that poverty in childhood affects a person’s opportunities throughout their lives. Of course the deficit needs to be tackled, but the speed, depth and manner of the cuts is short-sighted, unnecessary and unfair. The coalition Government are losing all credibility in their repeated claims to be concerned about fairness. The evidence shows that there is not a shred of integrity in their claims.

10:49

[The Parliamentary Under-Secretary of State for Work and Pensions (Maria Miller)]

It is a pleasure to serve under your chairmanship, Ms Clark. I understand this is the first time that you have chaired Westminster Hall. You have done us proud and done a great job. I congratulate the hon. Member for Westminster North (Ms Buck) on securing the debate. As the hon. Member for Colchester (Bob Russell) said, this is not the first time that we have debated these issues in this Parliament, and I am sure it will not be the last. However, it does give me an opportunity to set out, in a more measured manner perhaps, the impact of the policies that we are talking about as a coalition Government.

We have had a wide-ranging debate, and in the time left, I hope that I can cover as many as possible of the points that hon. Members raised. The hon. Member for Westminster North talked about challenges in relation to the perceptions of the Labour party’s record in government, but she must acknowledge that the facts speak for themselves when it comes to the impact, or lack of impact, of Labour policies on issues of poverty. As the hon. Member for Colchester said, there are still far too many children living in poverty in this country after more than a decade of Labour Government. Labour talked a great deal about trying to reverse the problems of inequality in this country, but it failed to tackle the root causes of poverty, leaving a catalogue of entrenched social problems that the coalition Government must now deal with.

[Ms Buck]

I hoped that I was being fair in stating that I did not think that the Labour Government got everything right and tackled every problem. In the interests of equivalent fairness, will the Minister accept that child poverty increased threefold during the time of the previous, Conservative Government and inequality soared?

[Maria Miller]

The hon. Lady is again being selective in her recollection of the facts. When we examine the level of child poverty now, we see that it has gone up since 2004 under Labour. She can throw her hands up in horror, but unfortunately the facts speak for themselves.

There are other facts that we need to acknowledge. Levels of household debt have gone up significantly. In 2009, there were almost 160,000 personal insolvencies in this country. Those were record levels; there were 30,000 more than in the previous year. The hon. Lady must look at the whole picture when giving the facts in the debate.

Further assertions have been made that progress was made under the previous Government because of the level of investment that they put in, but as we all know, investment alone is not the answer. We need structural changes in the way in which support systems work. In relation to welfare, spending on social security and tax credits has increased by about £60 billion in real terms over the past 10 years, yet as the hon. Member for Colchester said, there has been an inability to tackle the issues of poverty, and the performance on inequality has either stalled or deteriorated.

Now we face the biggest legacy from Labour of all, which is that we have the biggest deficit of any G20 country. It is incumbent on the present Government to get that deficit under control; otherwise, stability, either in interest rates or in our ability to provide employment for people or to encourage strong business, will be undermined. It is therefore absolutely right that the Government put first and foremost trying to get the deficit under control.

The Labour party now understands the failure of its policies in this area and that keeping on spending at unsustainable levels is not the way forward. The hon. Member for Bishop Auckland (Helen Goodman) was a Minister in the Department in which I am now a Minister when that spending spiralled out of control. She will know that the cuts would have had to come anyway and that her Department was already tabling 20% cuts. The problem is that the Opposition would not tell us where those cuts were to come from. Despite their being asked repeatedly, those details were not forthcoming.

[Helen Goodman]

There is absolutely no truth in the suggestion that the Department for Work and Pensions was proposing to the Treasury 20% cuts. I do not know where the hon. Lady has got that from. She certainly should not have seen the papers under the previous Administration. There is no truth in it, and I can assure her of that fact.

[Maria Miller]

Of course the hon. Lady will know that it was the other way round: the Treasury telling the Department for Work and Pensions that that was the case, because it was published in its detailed information about how a Labour Government would have to move forward after the last general election.

There is no option but for the present Government to be putting on the table the reform that is needed, because there is no viable alternative. We cannot proceed with the way in which the previous Government mismanaged the country. We have agreed and made it clear that we will protect the most needy and the most vulnerable. In the emergency Budget, my right hon. Friend the Chancellor of the Exchequer made it clear that the measures that he was proposing first and foremost would do that.

A number of hon. Members, including the hon. Member for Westminster North, referenced the IFS study. Obviously it is important that we examine such studies; and across Government that study will be taken seriously and examined in detail. However, as the hon. Lady will have to admit, it is not a complete analysis. There are omissions in the IFS analysis that make its findings incomplete. I am thinking particularly of the area that affects my Department the most—the impact of incentives to work, which will have a dynamic effect on all issues but were not taken into account in that study. The analysis by the hon. Member for Solihull (Lorely Burt) of the IFS report was a helpful contribution to the debate and balanced some of the other comments.

Another area that many hon. Members touched on was the impact of the Budget measures on families in general. My hon. Friend the Member for Cities of London and Westminster (Mr Field) referred to the wide-ranging impact that poverty can have on communities. I join him in applauding the work that Westminster city council does in that respect. I know about that, having met people involved in it before the election, when I was not in my current post, to hear in more detail about the family recovery plan in that area.

The Budget measures included increases in the child element of the tax credit that are well above inflation. That meant that the measures taken to freeze child benefit would be neutralised. We saw in the Budget a very effective way of protecting the poorest families by ensuring that we target the help available to us on the people who need it most.

A number of hon. Members referenced the VAT increase. I want to ensure that it is clear to hon. Members that that still does not apply to the things that children need the most: food and clothing. Therefore the increase will not have the impact that some of the scaremongers who have been talking about it might imply.

The hon. Member for Westminster North asked where the savings were coming from. I suggest to her that having 2.1 million people written off on old-style incapacity benefits is not the best and most effective way to run the country, that work is the best way out of poverty and that helping more of those people out of benefit dependency and into work will be an effective way of reducing our benefits bill.

In addition, we are working on a number of ways to ensure that families and parents benefit from work. Jobcentre Plus is now very experienced in developing employment programmes to support lone parents. The previous Government did a lot of work on that. Lone parent advisers have flexible options to enable families to get into work whenever they can, within the needs of the families and particularly their children’s need to go to school. [Interruption.] If hon. Members will forgive me, I have two minutes to try to complete my answers to an extremely long list of questions.

I want to talk directly about child poverty. The hon. Member for Colchester challenged me again on a number of issues to do with child poverty. I confirm to him that I have had meetings with both Save the Children and Barnardo’s. He talked about putting in place a cross-Government scheme to examine these issues. The Cabinet Committee considering social justice issues will be exactly the forum to debate some of these matters. Perhaps I can give him more details of that later.

The coalition Government continue to be committed to the aims of the Child Poverty Act 2010 and eradicating child poverty by 2020. The latest figures show that 2.8 million children remain in poverty. That is an increase of 100,000 since 2004 and is well off the previous Government’s targets. The Opposition need to acknowledge that fact if we are to have a reasoned debate.

There are a number of issues that I have not been able to cover in my comments. I was glad that the hon. Member for Solihull mentioned issues relating to pensioner poverty. Our policies in that respect will do a great deal to alleviate some of the problems faced by pensioners. With regard to disabled people, perhaps I can clarify one point for the hon. Member for Stretford and Urmston (Kate Green). It will not be a medical gateway that we introduce in relation to DLA. It is an objective assessment. I just wanted to put her mind at rest on that.

Accident and Emergency Services

Tuesday 14th September 2010 Westminster Hall

11:00

[Dr John Pugh (Southport) (LD)]

It is a pleasure to serve under your chairmanship, Ms Clark. I understand that this is your first time in the Chair, and you are to be congratulated. Obviously, years of fierce political independence have finally paid off.

The subject today is accident and emergency provision. We have to accept that most TV hospital dramas are set in casualty departments, in the same way that most soap action seems to take place in pubs. That is not simply because they are eventful places, but because they are actually very varied places. Traditionally, every hospital has a casualty—an A and E—and it traditionally confronts a whole range of varied cases, from major trauma to self-referred cases of all kinds. Some people are anxious and simply need assurance, and some are anxious and genuinely need treatment. A and E departments also deal with the self-inflicted consequences of over-indulgence in legal or illegal drugs. Alcohol is, of course, regrettably an enormous source of business to A and E departments. Too often, the people who come there repeatedly do not get precisely the kind of treatment that they require and need. A and E departments also deal with simple things such as sprains, breaks and simple mishaps. They deal with mental health cases of all kinds—cases showing a greater or lesser degree of urgency.

What all those cases have in common is the factor of urgency. A patient either needs treatment urgently or urgently feels—which is not quite the same thing—that they need treatment. In some cases, regrettably, people are simply too impatient to seek treatment that they could get in good time elsewhere.

I have made three visits to casualty departments over the past three or four years. All of them have been different in kind. In one case, I had pins and needles in my left arm, which my wife persuaded me was an incipient heart attack. I went to casualty, was given a good grilling, and was gently diagnosed as having pins and needles in my arm. As for the second time, for reasons we will not go into, I had hit myself on the head with an iron bar. Again, I was simply checked out for a large bump and a haematoma, which had no lasting consequences—or none as far as I can tell. More critically, having had an accident in a car on the M1—I was not driving—I accompanied my daughter to an A and E department in Northamptonshire. In none of those cases did I receive any treatment, but each case was, in a sense, different. Treatment in an A and E department can be very different. It can vary from massive defibrillation to a gentle word of advice; from simply a conversation to a major life-saving intervention.

The bottom line is that A and E departments are everybody’s community back-stop. It is their security; knowing that there is one in their town is crucial to a lot of citizens. As what is in an A and E department varies, they are very hard to assess by any normal yardstick or benchmark. They require a whole formidable range of skills. The skills to deal with someone who has had a cardiac arrest differ markedly from those that might be required if someone wanders in in a confused or deranged state. A and E departments have tried to deal with this informally and internally by, to some extent, organising their work streams in different ways. My local A and E department in Southport used to have a colour-coding system. One would be told what colour one was, and attached to that colour was an expected waiting time. One knew where one was, in priority terms. There was—and there still may be—the expectation, and maybe the hope, that the patients, the users of the service, would appreciate that kind of prioritisation and understand what it is about. After all, nobody wants to wait for a long time for something they themselves have defined as urgent care. Unhappily, in many hospitals some of the customers—if I can use that inappropriate term—do not always feel that they ought to wait as long as they should, even when there are higher priority cases being dealt with.

Recently—this is where the trouble starts—within the NHS there has been an attempt to disaggregate work streams. There are two reasons for that. One is that it is thought that A and E departments are dealing expensively and inappropriately with all sorts of cases that could be dealt with better in other settings; or that doctors are referring cases to A and E departments in circumstances where references should be made to other facilities or alternatively dealt with by the doctors themselves. Secondly, there is a raft of very good research that shows that in the case of the most severe traumas, the most critically injured and sickest patients are better dealt with at a major trauma centre that is kitted out and has all the facilities and expertise necessary to deal with the problem. We all have to recognise that there is quite a lot of empirical research about survival rates that points in that direction.

The net effect of both those thrusts is that across the country there has been a downgrading of many A and E departments at many district general hospitals. Given that they are the community back-stop for many people, there is significant alarm attached to that. One notes, in Health questions and so on, that that is a common refrain. The situation is aggravated in many cases by the fact that the NHS, by and large, disowns any interest in transport arrangement. Having reconfigured services, it does not think too hard or too long about how people will get to those services. Superimposed on that is a degree of political manipulation of the proposed changes, because they are politically very sensitive. We have had an independent MP elected to this place purely on the back of the reconfiguration of such services.

In many cases, there is an attempt to think the matter through, and to soften the change and manage whatever changes are deemed necessary by means of the introduction of community facilities—walk-in centres, minor injuries centres and urgent care centres. That is a fine expression: urgent care centres. I think people respond positively to that. How and whether those changes happen in individual places seems to be a matter of chance, or certainly not a matter of clear planning. Across the country, we get a haphazard, patchwork system of urgent referral, if I can call it that. That is localism, if we can call it that. The Government have a responsibility here to set a standard. The public may accept that major trauma services sometimes require, even in these days of telemedicine, to be concentrated to be most effective. What they will not accept, and should not, is a longer journey for basic urgent care. That, sadly, can be what they get.

I want to emphasise that point by giving an extreme example in my constituency. In my town, as a result of a report that divided the spoils between two sites in a single hospital trust, children’s A and E facilities were taken 9 or 10 miles down the road to a smaller country town, Ormskirk. Adult A and E remained in the town and is still there. We have an odd configuration, with adult A and E and children’s A and E in two different places. The net effect of taking children’s A and E out of a town as large, and with as many children, as Southport was one of mass outrage. There were major demonstrations, huge petitions that were handed in at Downing street, and the kind of documents that eventually wash up on a Minister’s desk. People recognised that a genuine problem had been precipitated by ill-advised reconfiguration. Successive primary care trusts acknowledged the problem and endeavoured to deal with it. Southport and Formby PCT, when it still existed, endeavoured for some time to progress what it called a health village, which would have had a minor injuries unit. The PCT got £500,000 for it and was going to proceed with it, but, unfortunately, it was abolished, and the hopes of the people of Southport were, pro tem, crushed.

The new, successor PCT discovered exactly the same thing as the previous PCT—that there was a huge, yawning gap in service provision, which nobody could quite explain rationally and which needed to be addressed in some way. The new PCT made progress towards establishing a minor injuries, or walk-in, centre in Southport. The PCT involved stakeholders, as the previous PCT had done, as well as parents and various groups and political representatives in the town. We should bear it in mind that that was done to address only some of the issues precipitated by the reconfiguration.

It was absolutely unthinkable to people that a large seaside town would have to tell children who had had any kind of accident, such as falling over on the rugby field, hurting themselves in the street or whatever, to leave town in a taxi or in their mother’s car, supposing that she had one. People thought that that was wholly irrational, given the talk these days of bringing services closer to the community.

For two years, we spoke to the PCT. For two years, we had meetings. For two years, we planned the new centre. Then, a few weeks ago—to some extent, this is what precipitated my calling the debate—we suddenly found that the PCT had commissioned a report saying that the centre could not go ahead. It argued that the viability of the out-of-town, Ormskirk-based paediatric A and E required there not to be a walk-in centre in Southport. It argued that the costs were prohibitive and that what is done in many other places—such as Solihull, where two hospitals have exactly the same arrangement as Southport, but deal with the matter very differently and more sensitively—cannot be done in Southport.

As is often the case when someone needs a report to make their case, the PCT amassed a set of statistics, which have been questioned. It spoke to witnesses, all of whom were hand-picked to take a relatively adverse tone and not to be enthusiastic about the project. It presented shaky arguments, and as is often the case on such issues, it confused financial viability, which is a completely distinct, although important issue, with clinical safety, which is a different and separate issue. It did not bother to consult the local council’s overview and scrutiny committee. It spoke to GPs, but it did not consult the GP body. The result is that the public are absolutely baffled as to why we cannot have a sensitive and sensible set of clinical networks for children, based partly in Southport.

It is not just the public, but schools that are baffled. What do they do in the middle of the day if a child falls over in the school yard and someone has to take them not to a local facility, but to a facility outside town? In the past day, I have had constructive and helpful discussions with the Secretary of State for Health, and my views, far from being outrageous, strange and madly populist, are actually quite sane and rational, and it is legitimate that the PCT should take them into account.

The PCT’s report set out to answer a fundamental question, although, significantly, it failed to answer it: if a mum or grandmum finds that a child whom they are caring for on that day has fallen over and hurt themselves, and they think that an urgent attempt should be made to get the medical advice that is probably required, why the heck should they have to think through getting an expensive taxi, finding a neighbour to ask for a lift or doing something else that most people in less deprived areas do not have to do? I use the word “deprived” quite deliberately because although Southport might not be defined as generally deprived, we are deprived of a resource that is widely available elsewhere.

I hesitate to argue with clinicians, and I do not know a great deal about clinical matters, but I do know something about logic, and I am fairly confident about what I know. I am confronted here with the perverse argument that if we are to have a state-of-the-art clinical facility outside town—it is suggested that it must be there because it needs to be a specialised, full paediatric facility—that can dedicate itself to playing an important role in dealing with certain things, we cannot have run-of-the-mill care in another place to deal with the ordinary hazards of childhood life. We are told that if services are to be centralised in Ormskirk, it is necessary to have no services anywhere else. That does not follow at all, because it contradicts one of the basic premises of moving A and E services in the first place—that they should not be bogged down by, or confused with, minor injuries services and that they should be fielded closer to home.

It has been suggested that if what I am saying is the case, people should have nothing in Southport and should simply go to their local GP, but that presupposes some important things. It presupposes that every GP offers the kind of service that I have outlined, which is not the case. It also presupposes that everybody has a GP. People might or might not know this, but Southport is a seaside town, and a number of children arrive every week and every weekend simply to enjoy themselves. They do not have a GP in town. If they hurt themselves on the beach, they do not expect to be told, “I’m sorry, there’s nothing in this town for you. You have to go somewhere else.” That is an absolutely absurd scenario. Southport should provide assurance, triage and a diagnostic base for the worried mum, grandma or teacher who does not necessarily need a blue-light service, but who, in most other parts of the country, would be the sort of person to turn up in A and E.

The people of Southport are no longer uninformed about the issue; they have an intelligent grasp of what is required, but they have difficulty getting their point across to the NHS quango that disposes of the resources and commissions the facilities. The general direction in the country should not be that clinical networks are designed on the assumption that children, patients and parents will travel indefinitely—at any time, to any place—but that clinicians should not.

I do not need it spelled out to me that there are constraints on finance in this age of austerity; finance is always an issue. Equally, it is perfectly valid, particularly in paediatrics, to say that there are chronic staff shortages in various parts of the country. The lady who did the report that was so useful and helpful to my local PCT told me that the situation is so critical in paediatrics that any new facility is almost a threat to any existing facility. However, that presupposes that the provision and availability of staff, as well as demands for them, are the same right across the country. I would take some convincing that we cannot staff a modest facility in Southport and that we must sacrifice any basic care just to keep a unit down the road going.

There is a genuine need for local commissioners to think further about this issue, and, encouraged by my discussions with the Secretary of State yesterday, I am convinced that they will. I am convinced that some of the points that I have tried to get across today have got across—albeit the hard way—to local commissioners. There are, however, two important general issues, on which other Members might wish to comment, that arise from that case and from others with which I am familiar.

First, there is the general issue of standards. Where, amid all the reconfiguration that is going on across the country—we think that we understand some of the rationale behind it—is the baseline standard for urgent care that we can expect and accept in the UK? Clearly, it will vary between urban and rural populations, and with the age of populations; demographic factors will kick in. We set standards for waiting, and most of us believe that such a standard should be set, although as hon. Members will appreciate, there have been all sorts of problems with the gaming that sometimes results from that, and with the difficulties generated. We should also set a standard for access; I am afraid that we are forgetting that in all the reconfigurations across the country that have been carried out on the basis of clinical advice. Someone cannot wait for a service that is simply not there. That is one issue raised by the Southport situation, and others.

The second issue, which is also absolutely pivotal, is democratic accountability. What levers does a community, which ultimately pays for the local NHS in one form or another, have when its requests and demands persistently, and in some cases unreasonably, go unheeded? I am not calling for some type of naked populism; I can understand the concern of anyone in the NHS. We all tend to do things on the basis of what the crowd may or may not call for in all circumstances, but the NHS trusts are often confronted with a tension between how they want to deliver a service and how the population wants to receive it. That is certainly the case with paediatrics in the Southport and Formby area.

The Minister might advise me to the contrary, but I do not think that that tension will necessarily go away if GPs hold the purse strings; it may just appear in another form. All clinicians, I think, have a predilection, for a combination of personal, genuinely clinical and philanthropic reasons, for delivering any care in an optimal clinical environment, and we cannot afford that everywhere. To some extent, that will always conflict with access issues. I sometimes think that doctors’ heaven would be a massive all-capacity ward in the middle of Birmingham, with expressways joining the city to all parts of the UK in under 20 minutes. That is the implicit model behind some of the thinking that I have heard. In the real world, however, we cannot get that, but there is another way of doing things: having well-understood clinical networks with appropriate protocols. Designed in the right way, such networks can be just as safe. In their absence, we will get continual tension between communities and the local NHS on such issues.

I genuinely think that there is a democratic deficit of sorts here. If I may hark back to the subject without it being too tedious for hon. Members, who may have lost interest in the topic—I hope that they have not—a genuine tension can be almost felt in my constituency. Over the past few years, what we have had is not no expenditure but too-large Darzi clinics, which we struggle to fill; people wonder how they came about. Equally, there is something that we dearly want, and the PCT has twice let us down over it. One can stop any individual in the street in my town and hear their anger about the facilities that they would like. They are not asking for utopia; they are just asking for obvious deficiencies—in children’s services, in this case—to be corrected. I simply ask: why does this have to go on?

11:19

[Mr Iain Wright (Hartlepool) (Lab)]

It is a pleasure to serve under your chairmanship for the first time, Ms Clark. I congratulate the hon. Member for Southport (Dr Pugh) on securing the debate, on what I think we all agree is an incredibly important topic. The Minister will be pleased to hear that I do not want to detain the House for too long, but I do want to question him on the provision of accident and emergency services in Hartlepool.

The Minister will no doubt recall that just before the summer recess we had an important debate on the provision of hospital services in the north-east, and I obviously focused on the University hospital of Hartlepool. I was pleased to hear the Minister say that, regarding the future of Hartlepool hospital,

“there are currently no plans to close it”.—[Official Report, 27 July 2010; Vol. 514, c. 232WH.]

That statement was very welcome, but less than 24 hours after the Minister had uttered it the local press leaked the information that the University hospital of Hartlepool accident and emergency services, in their current guise, would close. The manner in which that was communicated was not conducive to providing any reassurance to my constituents about the future of health services. This was all part of the proposed changes, which had their origins in the Momentum programme, with which the Minister will be familiar, with some provision being transferred to the new minor injuries unit—the One Life centre in the heart of town. That is very welcome, because more people in Hartlepool will be treated for a wider range of ailments closer to home, and it brings into play the notion of more community-based health services, which is encouraging because Hartlepool needs and deserves first-class community-based provision. However, as part of the proposals, some provision, particularly for the more serious type of case seen in accident and emergency, would be transferred about 13 miles away to the University hospital of North Tees.

As I listened to the hon. Member for Southport it struck me that the model of health care in his area—a two-site trust, in Southport and Ormskirk—is very similar to my situation in the North Tees and Hartlepool NHS Foundation Trust. Moving more serious cases to North Tees is very unwelcome as it is detrimental to my constituents. As I have previously mentioned to the Minister, I know that there is a balance, and often a conflict, between providing state-of-the-art specialist medical care in a centralised setting and ensuring that all communities have access to services. The hon. Member for Southport mentioned that in his opening remarks. For many of my constituents, North Tees is not easy to get to. It might appear to be only about 13 miles away, but it is a lot further away in many people’s perception, particular that of people who do not have access to a car. Car ownership in my constituency is below the national average. I therefore suggest that there would be a disproportionate reliance upon ambulance services. Is that appropriate? Is that what the Department wants? I am interested in hearing the Minister’s thoughts about the relationship between accident and emergency and ambulance services.

I understand that the North East Ambulance Service had not been informed in advance in July of the proposed change to A and E. The change would impose greater pressure on that service at a time when we need to be thinking about how we put pressure on public services, and I cannot suggest that the change would help to secure safe and effective access to accident and emergency services. I am also concerned that the proposed move will accelerate the closure of the hospital in Hartlepool, despite what the Minister said in July.

I, like the hon. Member for Southport, am no medical expert, but it seems to me, as I think it struck him, that accident and emergency services are the centrepiece of a modern district general hospital. Related and interconnected services such as emergency care, surgery, resuscitation units and cardiac response teams, link up to ensure that specialist teams work closely together, both figuratively and literally, to provide the highest-quality service for the patient. In many cases, depending on the nature of the complaint, a patient presenting at A and E will result in the use of more specialist and complex medical teams that complement what might have been done in A and E. Again, that is welcome.

As to what is proposed at the University hospital of Hartlepool, the potential loss of A and E would mean that more specialist teams and complex medical interventions would move away from Hartlepool. That would be at a time when there remains considerable confusion and uncertainty about the future of hospital services, as we outlined in the debate in July. As the Minister is no doubt aware—I imagine he will recall it well—a decision was made early in the Government’s life to cancel the funding for the proposed new hospital to serve the communities of Hartlepool, Sedgefield, Easington and Stockton. Whereas, before, the Momentum programme culminated in the opening of a new publicly-funded hospital in the borough of Hartlepool, the Government’s recent decision on funding means, as I said in the July debate, that there is a big risk of services migrating away from Hartlepool and failing to return—without the prospect of a new hospital.

As the hon. Member for Southport said, you cannot get much bigger and more symbolic than accident and emergency, in the matter of reassuring a community about health services. I hope that the Minister will provide more information. Does he share my fear that the loss of an accident and emergency service will put a question mark against the long-term viability of a modern district general hospital? I should in particular be interested in any guidance that his Department provides about the relationship between accident and emergency and related services in a modern hospital.

As I mentioned, all that I have described is taking place against a backdrop of uncertainty and confusion about the future of health services in Hartlepool, because of the Government’s decision. I am concerned in particular about the confusion that the movement of accident and emergency will produce. I welcome, and would reiterate, the comments of the hon. Member for Southport about what happens if there is an accident.

At the moment there is relative simplicity and understanding. Someone who has an accident can feel reassured that they can present themselves at Hartlepool hospital’s A and E. However, although I welcome the introduction of the new One Life centre, I think that adds confusion to the mix. If, say, a child has an accident and bumps their head—which has happened to one of my children—or if, as has also happened, someone drops a lead bar on their head or gets pins and needles in their left arm, what happens then? Where should a Hartlepool constituent go? Should it be to the One Life Centre, the University hospital of Hartlepool or the University hospital of North Tees? As I asked before, what happens when those people do not have a car? Should we rely on the ambulance service? Should we rely on NHS Direct to give the first pointer about where to go? I suspect there is considerable confusion about the future of NHS Direct. In my part of the world, the north-east of England, there is a new provision—the 111 number that is part of the County Durham and Darlington NHS Trust. However, that is not particularly close to my constituency. What will happen—when will that be rolled out?

In all that is happening there is considerable local disruption and national uncertainty. I am concerned that the new service will not bed in properly and effectively until people are fully reassured that they know where to take their loved ones in the event of an accident. I was taken by the point that the hon. Member for Southport made about schoolchildren. Where would a teacher go if an accident happened at a school in Hartlepool this morning? I am not convinced that the acute trust in Hartlepool has sufficiently clear and robust communication plans to enable it to provide reassurance. Can the Minister do anything else to assist?

I pay tribute to Councillor Stephen Akers-Belcher, who chairs Hartlepool borough council’s health scrutiny forum, which, in the summer, challenged and questioned the trust management on the issue in question. I am pleased that as a result of that intervention both minor and major injuries will continue to be seen by medical staff at the University hospital of Hartlepool. The scrutiny forum will closely evaluate how the proposed changes to A and E are managed. That is a good example of councillors holding the local NHS to account, which relates to the point that the hon. Member for Southport raised about the democratic deficit.

The fact remains that there is considerable confusion and uncertainty about the provision of health services and A and E in Hartlepool. While that persists it is not a good idea to move accident and emergency services away from Hartlepool. I should welcome the Minister’s comments, and hope he will ensure that despite the confusion and uncertainty he will provide my constituents with the best possible access to accident and emergency services.

11:34

[Anne Marie Morris (Newton Abbot) (Con)]

This has been an interesting debate and I commend hon. Members on their contributions. It is clear that accident and emergency is close to all our hearts. I am particularly blessed with two very good district general hospitals—one is at Torbay and the other is the Royal Devon and Exeter hospital. I am extremely fortunate. However, there are three minor injury units in the smaller towns of Newton Abbot, Teignmouth and Dawlish. The challenge for me is in many ways an echo of the points raised by my hon. Friend the Member for Southport (Dr Pugh). Clearly, the issue is access. I am concerned to ensure that we use the minor injury units to their fullest extent. For my constituents the journey to Torbay or the Royal Devon and Exeter is quite a long one. My concerns, on which I hope the Minister will look favourably, are that we should think about making better use of the minor injury units. If we do so, we shall help the overall NHS budget very much.

I do not know how many people realise that the number of people who attend A and E is growing faster and faster. In just the past three months of this financial year, 5.49 million people have been seen at A and E. Mathematically, extending that over the year gives a figure of 22 million people visiting A and E throughout the country. That breaks last year’s record of 20.5 million. Such a figure would mean 40% of the population visiting A and E at least once, assuming that each individual who visited was responsible for only one attendance. That is a huge figure. The challenge for the Government and the country, given the current economic climate, is how we afford that. One of the issues is the number of people who inappropriately attend A and E—not through any fault of their own.

Just going through the door at an average hospital costs the NHS £100. By comparison, the average cost to go through the doors of a minor injury unit is £50. Those figures are averages, but the cost differential is significant.

[Dr Pugh]

The hon. Lady has mentioned the statistics and the increased number of inappropriate self-referrals. She is probably also aware, because she is extraordinarily well informed on the issue, that GPs are referring more people than hitherto to A and E. Therefore primary care—the GP setting—is not the answer. The answer is probably the minor injuries unit.

[Anne Marie Morris]

I thank the hon. Gentleman for that valuable contribution; I agree with the earlier comments that the answer is probably an appropriate network of different provision. However, we need that to be clearly signposted. That is the way forward.

The challenge for the Government and the Minister is to quantify the percentage of people who present at A and E who would be better dealt with in, for example, an MIU. People have tried to quantify that, but the figures vary wildly, from 60% to a more modest 10% to 30%, which is the latest finding of the Primary Care Foundation. Further work on that would be very worth while. However, the Minister could sensibly consider several steps now, even before that investigative work, to examine how we can manage A and E attendance more effectively. The figures show that 20% of presentations at A and E are alcohol-related. We all know that is a huge burden on the NHS and the country as a whole, because of crime and other issues. Minimum alcohol pricing and improving education in schools might make a significant difference to the Minister’s problem.

Secondly, I suggest that the Minister and his colleagues consider the availability of other services, such as dental care, in communities. Often, it is because there is not adequate NHS dental care that patients present themselves at A and E units. A and E services are cheap, they are there, and they are now. If we could fix that situation it would make a big difference. Such problems cannot be the right reason to attend A and E. Although the PCTs have tried to assist the public’s understanding of where to go for which service, it is abundantly clear that they have failed. People know about 999 and A and E, and that is where they go. We need to find a much more effective way of educating them. I commend the Minister on the commencement of the 111 service, which is excellent, if we can educate people to use it appropriately.

The Minister might also like to take into account how we give prominence to and promote MIU services. However, to do it effectively we need to ensure that across the country everyone knows what the service is and that it is consistent—for example, that opening hours are consistent. In my constituency, it depends on which MIU someone attends; if they turn up at Dawlish after 6 o’clock, the door will be closed, but that would not be the case if they turned up at Newton Abbot. It is equally bizarre that for someone who needs an X-ray, the X-ray unit is not coterminous with the MIU opening hours. Those are exactly the sort of things that put people off going to an MIU. In that regard, some steps forward would be extremely helpful.

If I may, I shall take the opportunity to refer to a couple of helpful things that my local health community is doing in my constituency. First, in Torbay hospital, local GPs attend A and E at the point of entry, so, rather than going through standard A and E routes, some patients see GPs, which reduces costs. The second good initiative in my constituency comes from our mental health practitioners recognising that, often, a stay in hospital is extended because someone has the symptoms of depression. Devon Partnership NHS Trust, which is responsible for mental health care in my constituency, has placed mental health care practitioners in hospitals to assess individuals, and, as a result, is beginning to reduce the time that individuals stay.

I am grateful to hon. Members for their contributions and to the Minister for his attention. I commend to him the idea of looking further at consistency in MIUs, how to reduce alcohol-related admissions, using mental health care practitioners to reduce the length of stay in A and E, and making other services, such as dentistry, available, as they should be, to avoid people unnecessarily going to A and E.

[Dr Pugh]

On alcohol-related admissions, which the hon. Lady mentioned twice, one problem that besets many A and Es is repeat customers—chronic alcoholics who appear again and again. Clearly, alcohol pricing would make little difference to them, so a linkage between A and E and other services in the community is normally required in those contexts. In many parts of the country, that linkage simply does not exist, which creates repeat custom for A and E.

[Anne Marie Morris]

I have finished my speech.

[Katy Clark (in the Chair)]

Gordon Birtwistle.

11:43

[Gordon Birtwistle (Burnley) (LD)]

Thank you, Ms Clark. This is my first time in this Chamber, and I hope I succeed as well as you will no doubt succeed in the Chair. I congratulate my hon. Friend the Member for Southport (Dr Pugh) on securing the debate.

In Burnley, we have been fighting for over three years to resolve a major problem with our A and E. I shall give a brief history of the area, which is Pennine Lancashire and includes Burnley, Pendle and Rossendale. Not many years ago, we had five hospitals. That was reduced to one, which was a very successful, well-loved and well- thought-of hospital—Burnley general. Over the past three years, it has been decimated, and the A and E has disappeared. The hospital covers an area—Burnley, Pendle and Rossendale—with a population of more than 250,000, and the A and E services have been moved to the Royal Blackburn hospital, which is brand new, built in Blackburn, and, I believe, built for the area that Blackburn covers. It is attempting in some way, shape or form to cope with the extra influx of people travelling over from Burnley.

Our A and E was changed to an urgent care centre. What an “urgent care centre” is, nobody seems to know. I certainly do not know, and when people ask me what “urgent care” means, I say, “Well, if you need it urgently and you need some care, that’s where you must turn up.” They say, “Well, what’s the difference between that and an A and E?” That debate is still going on in Burnley, and it is a question that I have asked the chief executive of the trust to answer, without much success.

This started three years ago with the “Meeting Patients’ Needs” study by Sir George Alberti, who decided that the 250,000 people in Pennine Lancashire did not need an A and E and it could be transferred comfortably to Blackburn. The vast majority of the 250,000 do not feel that they have had their needs met in one way, shape or form or even at all. Royal Blackburn hospital is constantly overwhelmed and permanently on red alert. On one occasion, it had to close the A and E due to being swamped with what I would class as patients or, as my hon. Friend the Member for Southport said, customers—

[Dr Pugh]

A horrible word.

[Gordon Birtwistle]

Indeed. People turning up at A and E were being either stored in ambulances or transferred to Lancaster, and, in one case, a gentleman came to me who had been transferred to Bury. On arrival in Bury, in his carpet slippers and cardigan, after taking his wife initially to the A and E unit in Burnley, he was told that she was being kept overnight and he could go home. When he questioned where he was, they said, “You’re in Bury.” He said, “I only went to Burnley, how the hell have I finished up in Bury? How do I get home? I’ve got my carpet slippers on, I’m in my cardigan and I’m 76 years old.” He was pointed to a taxi, which took him home at great expense. That is an example of what is happening with an A and E unit that was built some 35 miles away from the outskirts of Pendle and some 15 miles away from Burnley—the area that it is supposed to support. How on earth can it cope with the extra work? It cannot. If it could, it would not be on red alert permanently.

The misunderstanding over what A and E and urgent care are is a big concern, and I understand that the Government are looking into renaming urgent care in future, which may make it easier for people to understand. I accept that we do not need to go to a major A and E unit for a cut finger, a stitch or something like that, but major traumas happen. In fact, a major trauma happened in Burnley when an old lady parking her car in a car park that was less than 100 yards from the entrance to the hospital got her foot jammed in the car pedals and crashed into another car. Burnley hospital refused to treat her. The hospital entrance was less than 100 yards away; they brought out a blanket and covered her up, and sent 15 miles for an ambulance to take her to the A and E in Blackburn. That old lady said to me, “I wasn’t badly injured. All right, I was shook up, I’d got my foot jammed in the pedals and I’d banged my head. I’m sure a hospital this size—a hospital I’ve been proud of all my life in Burnley—could have treated me for something like that.” But, they sent an ambulance 15 miles to pick her up, took her to Blackburn to give her a check over and sent her home under her own steam. In this day and age, 2010, when not many years ago men were walking around on the moon, that is outrageous. It is totally unacceptable. Either the urgent care unit should advise people what it does at the hospital and if it is prepared to do it, or the whole A and E facility should be transferred back to Burnley.

Following on from that point, I have stood behind a campaign table outside Marks and Spencer every Saturday morning for more than 107 weeks. A petition of 25,000 names has called for our A and E unit to be brought back. We have the support of almost all our GPs, the people of Burnley and the borough council. When Sir George Alberti conducted a study, he was supposed to consult all the relevant people in the area. He consulted the borough council, and I sat in on the meeting as leader of that council. However, there was no consultation; we were presented with a fait accompli. It was almost as if he was saying, “We are moving the A and E to Blackburn and that is that.” When we asked him why, he said that in his view people in Burnley would be better served in Blackburn. I have to say that the hospital in Blackburn is fantastic. It is brand sparkling new, except for the A and E unit, which is an oversized portakabin that is stuck outside and not yet incorporated into the hospital. Therefore, the people of Burnley, Pendle and Rossendale have an appalling service. My hon. Friend the Member for Pendle (Andrew Stephenson) is also supporting our campaign to get the unit back to Burnley.

I am delighted to say that Burnley has a brand spanking new £30 million extension to the maternity unit, which has a birthing suite and all the related facilities, and we welcome it with open arms. Adjacent to that is a children’s ward, but that is now being closed down and moved to Blackburn, so we have all the facilities in Burnley for newborn babies but none for children. A child is classed as such from three months upwards, so if they are unwell when they are born they will only be treated in Burnley for three months. Thereafter, the parents will have to trail them to Blackburn, which is 15 miles away, and many of them, as the hon. Member for Hartlepool (Mr Wright) says, do not have cars. What happens to a young mother who has two children? Her husband or partner may be working or she may be on her own. How does she manage to take one of her children to Blackburn when she does not have transport? The hospital says that there is a minibus that runs from one hospital to the other. It is a joke.

[Dr Pugh]

My hon. Friend is clearly aware of the irrationality of the problem. However, he might not know that in Southport and Ormskirk, the paediatric department and the children’s A and E was moved to Ormskirk because that was where the maternity suite was based and it was felt that it was essential for the paediatric and maternity suites to go together. That is completely the opposite argument, and we are only about 40 miles away from one over in Lancashire.

[Gordon Birtwistle]

My hon. Friend makes a good point. The children’s ward is moved from one town to another because that is where the maternity suite is based. In Burnley, the children’s ward is being moved to make way for a maternity suite. It is hard to make any sort of sense of how all this is configured, who has dreamed it up and what they are going to do about it. To say the least, I am confused, and I have been involved in such matters for a long time. How on earth are the people of Burnley, Pendle and Rossendale supposed to know what is going on?

The movement of the children’s ward might not be totally linked to the A and E unit, but, none the less, it is being done against the wishes of the people and the new guidelines that have been laid down by the Secretary of State. The Secretary of State makes it quite clear that the borough council, the GPs and the people of the town have to agree to such a move. Of the 66 GPs whom I wrote to, more than three quarters have replied. One is totally in favour of the proposal, but that is because he sits on the health board, three are neutral about it and the rest are vehemently against moving not only the A and E unit but the children’s ward as well. The borough council has moved a motion opposing the proposal and the people of Burnley have signed many petitions against it.

We in Burnley demand that the children’s ward not be moved. I urge the Secretary of State to put a stop to such a proposal. Having said that, the trust is totally oblivious to such objections. I have challenged the trust to stop the move, and it is almost as if it says, “We are moving it and we don’t care what anybody says.” The trust seems to think that it is more powerful than anyone, and it takes no interest in what the people, the patients and the politicians say.

The situation is a mess. I am sure that Burnley, Pendle and Rossendale are not on their own. We have already heard that Hartlepool and Southport have the same problem. I am sure that it is the same all over the country. Torbay obviously has one hospital too many. The hon. Member for Newton Abbot (Anne Marie Morris) should keep her eye on it because it may well be closed. It is critical that we solve this problem because millions of people depend on their A and E unit and children’s ward. They need the confidence to turn up to such facilities if something happens. Deciding what urgent care does is important, but we should also be more linked to the idea of smaller, proper A and E units if we do not want full-blown A and E units across the country.

11:55

[Diana R. Johnson (Kingston upon Hull North) (Lab)]

It is a delight to serve under your chairwomanship, Ms Clark. I congratulate the hon. Member for Southport (Dr Pugh) on securing this important debate. I know that he has particular interests in health concerns not only in his constituency but around the country. He set the scene very clearly at the outset and described why we need good A and E facilities in this country. However, I was concerned when he talked about hitting himself on the head with an iron bar. I hope that had nothing to do with his frustrations with some of the health policies of the coalition Government.

[The Minister of State, Department of Health (Mr Simon Burns)]

That happened when your party was in government.

[Diana R. Johnson]

Let me refer to the three points that were pertinent to this debate.

First, the hon. Member for Southport spoke about a patchwork system that reflected the haphazard way in which emergency services are provided. The White Paper “Equity and excellence: Liberating the NHS” says it plans to develop

“a coherent 24/7 urgent care service in every area of England that makes sense to patients when they have to make choices about their care.”

My hon. Friend the Member for Hartlepool (Mr Wright) raised the issue of local communities understanding where they can best access care. The hon. Member for Newton Abbot (Anne Marie Morris) mentioned the standardisation of services around the country. I will come back to that point later, because I have great concerns about the rest of the White Paper, which is much more about localism and ways to provide service. Such a thrust might be a problem for the particular aim that the White Paper sets out around emergency care.

Secondly, the hon. Member for Southport mentioned the need for baseline standards around waiting times, access and so on. I am again concerned with the thrust of the White Paper and that we may not have that baseline standard around the country. We have already seen the reduction in the waiting-time target in A and E from 98% to 95%, and I understand that it will be removed completely in the future.

Thirdly, the hon. Member for Southport raised the issue of democratic accountability. I have to say that I raised an eyebrow at that point because it was clear that the Liberal Democrat party had got one of its manifesto promises in the coalition agreement, which was to have directly elected members of the PCT, but just a few weeks later, the White Paper basically ripped up that section of the coalition agreement. As I understand it, democratic accountability is now to be through the scrutiny function of local authorities. Although I know that local authorities can carry out such scrutiny very well—we heard from my hon. Friend the Member for Hartlepool about the excellent scrutiny that has taken place in Hartlepool—I am concerned about how they will do it now that their budgets are being cut. To scrutinise health services will require further resources, not least because local authority members will need to be trained up. There is a difference between being able to scrutinise effectively the emptying of bins and so on and being able to scrutinise the very difficult, complicated and technical clinical health services.

[Mr Burns]

I am staggered by the shadow Minister. She is a very reasonable person and I understand that she has a job to do because she is now a shadow Minister in opposition. However, I was surprised that she did not mention, let alone give any credit to, the concept of the health and wellbeing committees, because they will play a crucial role. And there is another thing that surprises me. Presumably, she was perfectly happy when local authorities took on a greater role in public health, so why should they not do so under the proposals in the White Paper?

[Diana R. Johnson]

I am a great supporter of local government and served as a local authority councillor for eight years, so I understand clearly the important role that a local authority can play in a community. However, I am saying to the Minister that effective scrutiny and the effective ability to look at what is often quite complicated work would demand a rethink about the resources that we put into local government scrutiny. If we look back over the years during which there have been scrutiny panels in local government, we find that there is a concern about the capacity of local government to scrutinise services effectively that are outside their own remit.

[Mr Charles Walker in the Chair]

I want to move on, because I want to pay tribute to my hon. Friend the Member for Hartlepool, who, as ever, is a strong advocate for health services in his locality. Importantly, he also raised the issue of NHS Direct. Over the summer, there was a lot of confusion because of the unfortunate way that announcements were made about the future of NHS Direct. So it was important that that issue was raised in the debate, because I think there is genuine concern in the community about it.

The hon. Member for Newton Abbot raised the issues of minor injuries units and the need for appropriate networks of care. The hon. Member for Burnley (Gordon Birtwistle) gave a very full history of what had happened in his community. He discussed the problem of trying to define the difference between “urgent care” and “A and E services.” However, I noted that the Secretary of State for Health has made it clear that the naming of facilities is very much an issue for the locality in which a facility is situated, so the local area needs to determine what title best fits the services that a facility provides.

The hon. Member for Burnley also raised a number of points that I wish to discuss briefly regarding the confusion that exists at the moment about reconfiguration and the current Government’s position on that issue.

I think there is genuine agreement that all changes in health services should be clinically driven and, of course, locally led. My right hon. Friend the Member for Leigh (Andy Burnham) made it clear when he was Secretary of State for Health that tough decisions would have to be made about moving services out of hospitals and into communities, where they would be closer to people’s homes, and about centralising specialist care where it made sense in terms of protecting patients’ safety. The hon. Member for Southport referred to the great deal of research on patient safety that is available and he and my hon. Friend the Member for Hartlepool said that more consideration needs to be given to the transport links that are so vital if communities are to be able to access health care facilities.

I do not wish to take very long to make my comments, because I want the Minister to respond to the particular constituency issues that have been raised today. I just want to raise more general issues regarding the concerns that exist about the Secretary of State’s announcements on reconfiguration.

Before the election, the Secretary of State made great play of touring the country and promising that A and E services would not be closed; he said that such closures would not happen under his watch. Two weeks after the election, he made an announcement at Chase Farm hospital that there would be a moratorium on service changes. The revision to the NHS operating framework 2010-11 was published on 21 June and it states:

“A moratorium is in place for future and ongoing reconfiguration proposals.”

However, several local areas have pressed ahead and made decisions to downgrade A and E services and other facilities, including the downgrading of a maternity unit in Kent, which local GPs are opposed to, and the downgrading of a maternity unit at Chase Farm hospital, where before the election the Secretary of State had said that the plans for the north central London review would be scrapped. Now it appears that those plans are being brought forward again.

Ministers in the coalition Government have made it clear that it is not their approach to intervene in health care services and reconfigurations. Curiously, however, despite the Government’s saying that strategic health authorities should not take decisions relating to service changes, on 29 July David Nicholson, the chief executive of the NHS, wrote to strategic health authorities, asking them to

“undertake an assessment of which proposals have successfully demonstrated the test and should proceed, which require further work and which, if any, should be halted. This initial assessment should have been completed by 31 October 2010.”

I just want to refer to the “test” mentioned in that letter. As I understand it from what the Secretary of State has said, it involves commissioners—the commissioners being GPs—having to reconsider whether or not they support the proposal that is being put forward. It also includes strengthening arrangements for public and patient engagement with local authorities; that is particularly referred to in the “test”. There must also be greater clarity in the clinical evidence for any reconfiguration and the need to develop and support patient choice must also be taken into account. As I understand it, that is the “test” that the coalition Government are putting forward, which has to be gone through, step by step, for any reconfiguration.

However, when we refer back to the statement on the moratorium, that is all rather confusing and contradictory.

[Mr Burns]

May I help the shadow Minister by reading to her what the Secretary of State announced in May would be the guiding principles for new and current reconfigurations? He said that

“reconfigurations must have the support of GP commissioners; demonstrate strong public and patient engagement; be based on sound clinical evidence, and consider patient choice.”

I hope that helps to clear up her confusion, although I expect it will not.

[Diana R. Johnson]

I am grateful to the Minister for going through that list of criteria again. However, I think that the hon. Member for Burnley will remain confused, because in his contribution to the debate he made it very clear that local GPs overwhelmingly opposed the proposal that was being put forward in Burnley but that the primary care trust was pushing ahead with the proposal. That does not quite fit with the “test” that the coalition Government have put forward.

[Gordon Birtwistle]

The actual movement of the A and E unit to Blackburn was carried out under the hon. Lady’s Government and the decision to move the children’s ward was made under her Government. I am hoping that the coalition Government will reverse the decisions that were taken under her Government to move the children’s ward, in order to fit in with what the Minister has just mentioned.

[Diana R. Johnson]

I do not wish to rewrite history.

[Gordon Birtwistle]

I do not wish this debate to be political—I just want my hospital back.

[Diana R. Johnson]

With the greatest of respect, I do wish to be political, although I do not want in any way to rewrite history. I understand very well the events that the hon. Gentleman has just set out, which happened under the last Labour Government. However, what concerns me now is that we have a coalition Government who have made contradictory statements about their plans for reconfiguration of services. The hon. Gentleman is faced with a particular issue in his constituency. At the moment, there seems to be confusion. Overwhelmingly, GPs in Burnley do not want the transfer of services to go ahead, but their feelings are being completely ignored by the PCT. I do not wish to intrude on private grief, because obviously this is a matter for the hon. Gentleman’s Government to deal with, but I just want to point out that that is an example of the contradiction that exists at the moment and the confusion that exists around the country.

[Mr Burns]

The shadow Minister does not want to “intrude on private grief” and I appreciate that. I want to help her to stop digging. If she waits until I make my response to the debate and address the point made by the hon. Member for Burnley, my response might help to clarify her mind.

[Diana R. Johnson]

As always, I am very interested to hear what the Minister has to say. However, there are three specific points that I would like him to address. First, is there currently a moratorium on reconfiguration proposals, and if there is, why are local areas able to take decisions to downgrade A and E Departments?

[Mr Burns]

Do you want me to answer that?

[Diana R. Johnson]

I am very happy to let the Minister respond in full in a few moments. I am reaching the end of my comments.

Secondly, does the assessment of proposals that SHAs have been asked to carry out apply to existing schemes? Thirdly, if it is not for Ministers to intervene in service changes, why did they promise to halt closures of A and E departments and maternity departments before the general election?

I also want to say, Mr Walker, that I am delighted to serve under your chairmanship today. I am not sure if this is your first opportunity to be in the Chair in a Westminster Hall debate, but it is certainly a pleasure to see you in the Chair today.

12:09

[The Minister of State, Department of Health (Mr Simon Burns)]

What an unexpected pleasure it is to serve under your chairmanship, Mr Walker. It is a first for me, and I hope that there will be many such occasions in future. I congratulate the hon. Member for Southport (Dr Pugh) on securing this important debate. I will start by dealing with some general aspects, and will then discuss some of the specific issues raised by hon. Members and the Minister.

[Diana R. Johnson]

The shadow Minister.

[Mr Burns]

Sorry, the shadow Minister. I was trying to make the hon. Lady relive old glory days.

[Mr Iain Wright]

Happy days.

[Mr Burns]

Obviously they were not happy for the country, or the hon. Lady would not be a shadow Minister now. But there we are; that is life. I pay tribute to the many members of NHS staff in the constituency of the hon. Member for Southport for all the hard work that they do to provide dedicated, committed health care to his constituents and those of other hon. Members in the neighbourhood who are served by the facilities there.

This Government were elected on a platform of reform of the national health service. Our White Paper, to which the shadow Minister alluded, sets out our plans. More than any other Government in the history of the NHS, we will devolve real power to patients, GP commissioners and all clinicians working on the front line. As the NHS becomes increasingly locally led, it will become locally accountable to local authorities and health watch groups. As the White Paper unfolds and reforms are implemented, subject to current consultations, I hope that that commitment will give some reassurance to all those hon. Members who mentioned democratic accountability. Local authorities and health and well-being committees will have a significant role, in terms of democratic accountability, in a way that primary care trusts and strategic health authorities did not.

[Diana R. Johnson]

I would be interested to know what the Government’s rationale was for removing the section in the coalition agreement that said that PCT boards would be elected. Why was that in the coalition agreement if it was to be ripped up five weeks later, and if the White Paper was to get rid of PCT boards?

[Mr Burns]

As the hon. Lady will be aware, this is a coalition Government. That means merging the best practice that each party to the coalition has to offer. That is why we have adopted from the Liberal Democrat manifesto the policy of abolishing SHAs. When we unveiled our proposed reforms, which concentrate commissioning with GP commissioners and GP consortiums, because GPs are at the forefront and are closest to patients, it became clear that if we were to have proper democratic accountability with local authority involvement, the role of PCTs would be diminished to the point where it would have been a waste of resources to keep them, as their functions would be performed by other groups, such as GP consortiums and local authorities. It is a question of merging best practice to get the best solutions and provide the best health care for all our constituents.

[Dr Pugh]

Will the Minister give way?

[Mr Burns]

I will, but I am relatively short of time if I am to deal with all hon. Members’ questions.

[Dr Pugh]

It should be said that the previous Government shied away from every chance to give a decisive voice on the construction of health services to anybody who held elected office. I promoted a private Member’s Bill that endeavoured to introduce a different form of democratic accountability, but the test of the White Paper will be whether people with a democratic mandate have a voice in deciding health services.

[Mr Burns]

I am grateful for that intervention. The hon. Gentleman makes a valid point.

As we do away with politically motivated, top-down-process targets, we will focus all the NHS’s resources on what doctors and patients most want: improving health outcomes. Accident and emergency and urgent care services will be reshaped to reflect those changes in the coming years. I will outline some of our plans.

For many years, accident and emergency services have been operating under the rigid law of the four-hour wait target. How long someone waits in A and E before receiving treatment is important, of course. Not only does it affect the patient’s overall experience of care, but timely treatment generally means better and more effective treatment. However, the problem with the four-hour wait target, an incredibly blunt instrument by itself, was that it became the be-all and end-all of performance management. Such a narrow focus led to the distortion of clinical priorities. I am sure that we are all familiar with tales of hospitals admitting patients unnecessarily, solely in order to meet the target. There have even been persistent allegations that some hospitals have failed to record figures properly, undermining confidence in the whole system. I am sure that hon. Members will agree that that will not do.

From next April, we will introduce a range of more meaningful performance indicators balancing timeliness of treatment with other measures of quality, including clinical outcomes and patient experience. I trust that the shadow Minister will reflect on that. She is looking a little puzzled, because that is at variance with the shock-horror statement about targets and A and E that she made in her contribution.

[Diana R. Johnson]

Just so that we are all clear, is the Minister saying that there will still be a waiting time target for patients in A and E?

[Mr Burns]

No, that is not what I said. I am sure that you were listening carefully, Mr Walker, but for the benefit of the shadow Minister, I will repeat what I said, so that there can be no misunderstanding whatever. From next April, we will introduce a range of more meaningful performance indicators balancing timeliness of treatment with other measures of quality, including clinical outcomes and patient experience. Those performance indicators are currently being drawn up by the profession and will enable doctors and nurses on the ground to deploy their greatest asset: their own professional judgment. Based on clinical advice, the Secretary of State has already reduced the threshold for meeting the four-hour target from 98% to 95%, as the shadow Minister said. The move has been widely welcomed within the medical profession.

The shadow Minister will understand that the issue is about locally led, clinically led services. The same goes for the configuration of those services. It is vital that the NHS continues to modernise and improve for patients’ benefit, but it is also vital that when that means reconfiguring local services, reconfiguration is based on sound clinical evidence, has the support of GPs, clinicians and the local community and considers patient choice. The days are over when a select group of people could meet behind closed doors to decide the future of local health services. In future, change will be led from the ground up, not from the top down.

Where local NHS organisations have already started to consider changing services, we have asked them to go back and ensure that the proposals meet the new criteria and, if they do not, to take steps to ensure that they do so before they proceed. We have asked commissioners to complete any such reviews by 31 October. However, we do not intend to ask the NHS to reopen previously concluded processes or to halt work that has passed the point of no return—that is, projects where contracts have been signed or building work has started.

The hon. Member for Southport discussed the lack of clear definitions for various services. When somebody walks through the doors of an A and E department, a walk-in centre or an emergency care centre, what exactly should they expect? What ailments or injuries are most appropriate for each setting? It is not only an issue of general confusion; it is also a matter of safety. If someone presents at a place describing itself as an accident and emergency department, but it does not have the same facilities as most A and Es, that patient could face delay and unnecessary risk.

As part of the quality, innovation, productivity and prevention programme, work on standardising urgent and emergency care is under way. Its aim is to clarify what services can be expected in various facilities. By using criteria based on clinical evidence, it should be possible to standardise those terms across the country. That is currently being done in three pilot areas: east Lancashire, Manchester and Salisbury. The conclusions should be published by the end of the year, alongside the operating framework. However, it will not state which types of service should be provided in particular areas. That decision will be made locally.

The hon. Member for Southport specifically raised the issue of children’s services in his constituency. I understand that services were reconfigured across Southport and Ormskirk hospitals in 2005. As a result of that reorganisation, emergency surgeries, including adult accident and emergency, were centralised in Southport. All children’s services, including A and E, were concentrated in Ormskirk, as the hon. Gentleman said.

I know that the hon. Gentleman has been vigorously campaigning for the development of a children’s walk-in centre for Southport for some time. Sefton primary care trust commissioned two national experts in paediatric emergency medicine to conduct an independent clinical review of that proposal. On 8 September this year, I understand that the hon. Gentleman met Mike Farrar, the chief executive of the North West strategic health authority, to raise some serious issues about the content of the report that he was shown in advance—issues such as his belief that the report mixes up issues of clinical safety with those of affordability.

The SHA has suggested that the PCT receive that report as a preliminary report, and that further work should be conducted to address the hon. Gentleman’s concerns. The final report should be completed by December. I understand that my right hon. Friend the Secretary of State fully endorsed such an approach when he met the hon. Gentleman yesterday. Although that will add a further three months to an already drawn-out process, I hope that it will provide a far stronger platform for moving forward. Such an approach will also underline the Government’s determination that decisions about local services should be taken locally and include the views of GPs and the wider community.

On the question of children’s A and E services, one important aspect of high-quality care is ensuring that a particular institution receives a sufficient volume of cases to be safe. Patients are best seen by professionals who have access to the right equipment and support services, the right specialist skills and frequent opportunities to exercise those skills. Mercifully, serious illnesses and injuries are relatively rare but, when they occur, it may be better for a patient to travel slightly further to a specialist centre where the appropriate skills are concentrated. That is why regional trauma and stroke centres have been set up and are proving such a success. Similarly, children are best seen by specialist paediatricians in a child-friendly environment. Of course, that is and remains a matter for local decision making, based on local demand for urgent care for children.

I shall turn briefly to the points raised by the hon. Member for Hartlepool (Mr Wright), who mentioned a number of issues concerning the provision of health care in the Hartlepool area. As he rightly said, we have had a number of debates on health care, and I am starting to feel extremely familiar with his constituency’s issues, although sadly I have not yet visited it. First, on the issue of NHS 111—which was, of course, inevitably picked up by the hon. Member for Kingston upon Hull North (Diana R. Johnson)—as I am sure the hon. Member for Hartlepool knows, NHS 111 is being piloted in four areas this year. We will evaluate the experiences and knowledge we gain from those pilots and roll out nationally the 111 number to replace the NHS Direct number. He will appreciate that a 111 number is more easily identifiable in everyone’s mind than the far longer 0845 number that NHS Direct uses. We will wait and see what happens on that matter.

The situation that the hon. Member for Kingston upon Hull North outlined was not quite accurate. There has been no confusion. Ironically, what my right hon. Friend the Secretary of State is doing in piloting a 111 number is simply reflecting and implementing a manifesto commitment made by the hon. Lady’s party at the last election. There are times when political parties share views and think that an idea should be experimented with. I am running out of time for my speech, but I reassure her that there is no confusion.

The hon. Member for Hartlepool also mentioned the issue of A and E and ambulance services. As he will be aware, ambulance calls are put into the category of A, B or C. Any cover from Hartlepool would be imaged under that system, and who should use what type of ambulance or transport would depend on the category that their condition, illness or injury falls into. At this stage, I believe—I shall choose my words fairly carefully, so that the hon. Gentleman does not immediately intervene and contradict me—that the A and E at Hartlepool has not yet closed. If he will allow me, I shall look into the matter a little further, because I would like to know for my own education and knowledge exactly what is going on there. If he thinks it would be helpful, I will write to him after I have looked into the matter. I hasten to add that I do so simply for my own education and knowledge, because decisions must be taken locally.

My hon. Friend the Member for Newton Abbot (Anne Marie Morris) raised some extremely important issues, not least those relating to mental health. She also mentioned a crucial matter that not only causes problems in the health sector, but gives rise to antisocial behaviour and law and order considerations: that of alcohol and alcohol-related admissions to A and E or minor injury units. I reassure her that considerable work on that is being done across Government, including in the Department of Health, because we are as concerned as she is to come up with solutions to alleviate and reduce that pressing problem, which affects all our towns and villages, particularly on a Friday and Saturday night. On the question that my hon. Friend raised about opening hours and the availability of some minor injury units at Newton Abbott, Teignmouth and Dawlish, I will make sure that her comments are drawn to the attention of the South West SHA, so that it is aware of her concerns.

The hon. Member for Burnley (Gordon Birtwistle) was courteous enough to give me advance warning of the issues that were of particular concern to him. I understand and appreciate the points he raised. I know that he has written to me and if a response has not yet been received, one will shortly be sent to him from the Under-Secretary of State for Health, my hon. Friend the Member for Guildford (Anne Milton). I must emphasise that it is not for me to reconsider the application of the new criteria with regard to the proposed reconfigurations in the hon. Gentleman’s area. That is for local people to consider. It is for GPs, the public, local authorities and local PCTs to reassess what they consider to be a viable and successful future for the services provided in Burnley and Blackburn.

The Department of Health has asked the local NHS to look at how ongoing schemes meet the new criteria, as laid down by my right hon. Friend the Secretary of State, including meeting patients’ needs. NHS North West has advised us that that work will be concluded in October 2010, and that it will be able to advise on the process and the progress of that review then.

As the hon. Member for Burnley outlined, he has done considerable work. I encourage him to share his and his constituents’ concerns again and again with NHS North West or the PCT, as is appropriate. He needs to ensure that the strong body of public feeling and opinion within his community and constituency is brought home to the relevant authorities that are considering the matter and recommending decisions on what should happen, so that they can fulfil the criteria that my right hon. Friend the Secretary of State has set out.

In conclusion, this has been an extremely helpful and useful debate. A number of very important issues have been raised by hon. Members across the divide, and by the shadow Minister, the hon. Member for Kingston upon Hull North. I know that there are a number of things that she will never accept, not least in the vision unveiled in the White Paper. However, as with all other areas of health care, on A and E—urgent care—I reassure her that the overriding principle of this coalition Government is to judge patients’ quality of care by raised outcomes, rather than through process targets. That will ensure that we can give the finest health care to all our patients.

Private Car Parks

Tuesday 14th September 2010 Westminster Hall

12:30

[Henry Smith (Crawley) (Con)]

Thank you, Mr Walker, for the opportunity to raise the matter of better consumer protection for those using private car parks. Having just walked through Westminster Hall, I am deeply aware that we are close to a place of great significance in our nation’s history, and that the subject of the debate might sound somewhat mundane, but it has been the single greatest issue of concern expressed by constituents since I was elected in May. Indeed, even before I became an MP, when I was the leader of the local county council and a parliamentary candidate, many local people raised the matter with me. It is a concern that has been highlighted recently by the Automobile Association, the Royal Automobile Club and the Consumers Association.

I do not want to give the wrong impression; the majority of private car park operators conduct their business in a reasonable and responsible way that respects the consumer. However, there are all too many examples of private car park operations that use highly questionable methods, and I am afraid that one such operation is located in the heart of my constituency.

What is the problem? Well, more than 60 constituents have contacted me because, having visited a private car park and bought a pay and display ticket, about a week later they received a somewhat threatening letter claiming that they did not purchase a ticket and demanding payment. It is not enough for the constituent to produce evidence that they did purchase a ticket, because the operator then claims that it was not correctly displayed. Interestingly, the operator does not produce an adhesive label with the ticket so that it can be stuck to the window. By contrast, a fine issued in a local authority car park is cancelled when a ticket that has fallen off the dashboard is later produced.

Another concern that many constituents have raised, and which is a problem in private car parks across the country, is that motorists are being issued with tickets for irresponsible parking for the most minor infractions, such as having a wheel only an inch on a white line, even when there is no parking space next to the vehicle. By contrast, much more discretion and explanation is allowed in council-controlled car parks. Indeed, around 60% of appeals relating to council car parks in England and Wales are successful.

Another concern is that the clocks on pay and display meters seem to be deliberately set between five and 10 minutes fast, so when shoppers look at their watches or mobile phones they think that they still have a little more time to get back to their cars, but of course they do not, according to the meter clock, and so are issued with a ticket. By contrast, in council-controlled car parks people are allowed a grace period when returning to their cars and the clocks usually run on time.

The sheer scale of the fines that some rogue private car park operators charge is another cause for concern. The car park in my constituency charges £70 on average when a ticket is issued, which must be paid within a fortnight. If that is not paid, the operators hike up the amount by £30 every fortnight. The letters sent out have a rather threatening tone.

[Mr Mark Williams (Ceredigion) (LD)]

I pay tribute to the hon. Gentleman for securing the debate; I suspect that the issue is as passionate in Ceredigion as in Crawley. As he mentioned, the problem is not just the scale of the fines, but the threatening tone of the letters that demand payment. A constituent of mine, Mrs Yvonne Partington, was issued with a £110 fine and received a letter with the familiar black and white checkerboard pattern of the Dyfed-Powys constabulary, even though it came from the company she had the misfortune of dealing with. She had left the car park in good time but became stuck in a traffic jam. The photographic machine recorded her as staying in the car park, but she had attempted to leave long before her ticket was up. Those are the kind of injustices that the hon. Gentleman’s constituents, and those of many other Members, are experiencing.

[Henry Smith]

The hon. Gentleman is absolutely right. The strange practice of making the demand for payment look like an official ticket and the threatening nature of the letters mean that many elderly constituents become concerned and are essentially intimidated into paying the fines. Other people are worried that their credit rating will be damaged if they do not pay the fine, as that is often used as a threat.

[Anne Marie Morris (Newton Abbot) (Con)]

I thank my hon. Friend for bringing this crucial matter to the House’s attention. I suspect that every Member present has received complaints from constituents on the subject. He is absolutely right that a vehicle need be only a millimetre over a white line for the enforcement to be draconian and rapid. My point, which reinforces what the hon. Member for Ceredigion (Mr Williams) said, is that the fines are pursued very aggressively. The time limits and the rates at which the fines increase are such that the average householder is unable to work out whether the claim is justified and then sort out payment. More interestingly, once a fine is hiked up to the top figure—

[Mr Charles Walker (in the Chair)]

Order. This is an intervention.

[Henry Smith]

My hon. Friend the Member for Newton Abbot (Anne Marie Morris) makes a good point. I have found that there is zero compassion from the car park company in my constituency. In local authority car parks, justifiable reasons, such as a ticket falling off a windscreen, are at least usually heard fairly in an appeal, but no discretion is allowed by the private car park firms that I have been dealing with. I have never come across a case in which they have cancelled a ticket. They are simply interested in seeking the “fine” from the person they wish to charge.

Not only is that worrying for elderly residents and those concerned about their credit records, but it is starting to damage town centre businesses. Such rogue parking firms are bad corporate citizens, and their practices start to have negative effects on other town centre businesses. I have plenty of evidence for that. I was talking to a constituent the other day who told me that he simply would not go into the town centre again because he feared that he would be slapped with a fine, despite doing nothing wrong. The problem is starting to damage business.

[Gareth Johnson (Dartford) (Con)]

Perhaps my hon. Friend will agree that there are wider issues here. He will be aware of the Government’s proposal to ban clamping on private land, which would make ticketing the only available recourse, and that would be a failure unless it was responsible ticketing. Consequently, the Government’s plans rely wholeheartedly on responsible companies ticketing only in appropriate cases. Otherwise, the proposal will fail.

[Henry Smith]

My hon. Friend is absolutely right, and I fully support the Government’s proposal to ban wheel-clamping on private land in England and Wales. That has been successful in Scotland since 1992; the ban has not created any problems there. He is right, however, to highlight the fact that such a change could shift some private parking operators from their usual suspect practices to simply using the Driver and Vehicle Licensing Agency database, which is easy to register with, to continue issuing threatening fines. Although I fully support the proposed legislation, I feel that it might create an unintended consequence elsewhere. A complete picture would be provided by better regulation of the way all private operators issue tickets.

What is the answer to the problem? As an elected representative, I see it as my role to raise this kind of issue in this place, and I am happy to do that. However, as a politician, my instinct is not suddenly to reach for the statute book or create a new quango or agency. We have enough of them in this country—we need to trim back on quangos and agencies—and I do not think that they are necessarily the answer. I certainly do not want to place on our police officers or local authority traffic wardens the extra burden of policing private car parks as well.

I wonder whether it would be worth considering giving a power to license private car parks to the local authority—the elected local government in an area—which would, of course, be responsive through the ballot box. Local councils are used to licensing small, local outlets. Publicans are licensed by the local authority, and if they are caught consistently selling alcohol to under-age individuals, they lose their licence. Taxi drivers are another example: they are licensed by the local authority, and if they fiddle with the meter or are convicted of dangerous driving, they lose their licence to operate.

In a similar way, local councils could simply license local car park operators to operate. This could be self-funding through a small levy on the private operator, which makes considerable sums through the business. The council would be able to respond to complaints that come into the town hall, and to say, “There is clearly a problem with an operator, and the licence conditions need to be reviewed.”

At present, the only way that local authorities can have any real influence over rogue car park operators in their administrative area is through planning permission, but that works only if temporary planning permission has been granted to a site. Once a precedent has been set in planning and plans have been approved, rescinding permission is extraordinarily complex and difficult—I would argue that it is almost impossible. Local authorities really do not have many powers in their armoury that enable them to defend their residents—our constituents—from such practices.

There is another possibility. An agency that I was not aware of until recently, the Security Industry Authority, which I understand sits under the Home Office, has been—and technically still is—responsible for licensing private wheel-clampers and other security companies across the country. Obviously, if the legislation goes through—I am sure that it will—and the ban on private wheel-clamping becomes effective, part of the agency will cease to have a role. There would be a golden opportunity to slim it down, and perhaps its power in that respect could be devolved so that local authorities could have greater influence.

As I said at the beginning of my remarks, this may seem like a mundane issue to discuss, considering the great issues of the day, but I have been struck by the considerable angst and upset the subject has caused constituents, and often those who are most vulnerable.

[Andrew George (St Ives) (LD)]

The hon. Gentleman makes an excellent case. He appears to acknowledge that clamping, which the British Parking Association’s voluntary code says should be used only as the last resort, is in fact often used as the first resort, within nanoseconds of a ticket going over the limit, as we all know from our casework. I assume from what he says that he would welcome further regulation and a body to which people can complain and through which they can get redress.

[Henry Smith]

The hon. Gentleman makes a good point. I spoke earlier about my political instincts, which may not be shared by everyone across the Floor. My instincts are that if an industry can self-regulate, it is probably preferable that it does so. He is right to mention the industry body called the British Parking Association, but from the research that I have done, it seems that it has failed to police its members and look after the consumer. It appears to be there to look after the interests of its members only. I certainly have yet to come across an instance—no doubt there are examples—where it has upheld a complaint by a motorist. Therefore, it seems that self-regulation is failing.

[George Eustice (Camborne and Redruth) (Con)]

My hon. Friend raises an incredibly important point, and we all have to deal with such issues. Rather than introducing a complicated system of licensing or a complaints ombudsman-type procedure, would it not be better just to have clear regulation, and expressly to limit the powers of the parking companies, perhaps by making it clear that they cannot levy fines greater than the prevailing fines of the local authority, and that fines should be waived if a ticket is produced retrospectively? That kind of clear regulation could be included in the Government’s current legislation on car-clamping.

[Henry Smith]

My hon. Friend raises a good point. My instinct is not to increase regulation—I am a fan of increased local accountability and control. I am not claiming today to know the answer. One of the reasons why I asked for this discussion was to have an opportunity to explore how best to address the situation.

Personally, having researched the issue, I think that a local licensing function need not be a burden. Licensing committees often meet for only about 20 minutes at a time, and an extra item on the agenda every so often need not be a problem. As for additional expense, a simple fee for applying for a licence could cover it. However, I certainly would not oppose looking at legislation to set a maximum fine, or legislation similar to that which went through relatively recently to regulate local authority car parks and set clear standards for them. It would be worth considering extending such standards to private operators.

My concern about civil cases is that most people do not have the ability or resources to pursue them, and it seems that rogue car park operators rely on that. Frankly, they scare many people into paying the fine; they think, “I’ll pay the £70 because I just want the problem to go away.” It seems that that accounts for 90% of their business.

The suggestion has merit, and I would ask the Government to consider a broad range of options not only to clamp down on the clampers—no pun intended—as proposed, but to ensure that the other sharp practice of some private car park operators is brought to a halt, so that the industry can be respected again. There needs to be greater clarity between private car park providers and local authority car park providers.

Thank you, Mr Walker, for the opportunity to raise this issue. I am grateful for hon. Members’ contributions.

12:48

[The Parliamentary Under-Secretary of State for Transport (Norman Baker)]

I congratulate my hon. Friend the Member for Crawley (Henry Smith) on securing this debate on consumer protection—in effect, that is what it is—for users of private land. I also congratulate him for the first time officially on his election. He had a good reputation as leader of West Sussex county council, and I hope he carries it through in this House, as I am confident he will.

This issue can be controversial and, understandably, can raise strong emotions. I note the contributions of support from my hon. Friends the Members for Ceredigion (Mr Williams), for Newton Abbot (Anne Marie Morris), for Dartford (Gareth Johnson), for St Ives (Andrew George) and for Camborne and Redruth (George Eustice).

Off-street land accounts for a significant proportion of the space that is allocated for parking in England, and highway authorities have a statutory duty to manage the traffic network to ensure the expeditious movement of traffic, as required under the Traffic Management Act 2004. Off-street land may be in the ownership of and managed by the local authority, or it may be in private ownership. As my hon. Friend the Member for Crawley said, off-street parking on private land has caused more controversy than that on public land.

The owners of private land are entitled to decide who may or may not park on their land, and the terms and conditions on which that land may be used. For example, national health service organisations have autonomy to make decisions that best suit their local circumstances, and private land may include land controlled by public bodies for the purpose of the point made by my hon. Friend. We uphold the right of landowners to limit and to control who parks on their land, but it is important that those who want to park there are aware of the status of the land, the terms that apply and any penalties that might flow from contravening those terms. It is also important that any penalties are appropriate and proportionate.

One option open to landowners who wish to limit use of their land for parking purposes is to use gates or barriers, which are relatively inexpensive to install and probably one of the simplest and most effective ways for landowners to manage use of their land. Barriers can either prevent access entirely or ensure that a charge for parking there can be collected. They also have the advantage of making it absolutely clear to motorists where they may or may not park.

However, in other areas it may not be so clear to the motorist that land is not available for parking by anyone, or they may believe that they can park with impunity. I am told that it is not unknown for motorists to park outside the kiosk at a petrol station while nipping off to transact business elsewhere. Clearly that is not acceptable, and landowners are entitled to deal with the problem. Motorists parking on private land allocated for that purpose have the protection of the Government's consumer legislation. Exactly what that protection comprises will, of course, depend on circumstances, and it is for trading standards officers to decide whether the circumstances merit action being taken.

Consumer protection legislation includes legal safeguards enabling motorists to seek legal redress if they have been unfairly penalised for parking on private land. For example, if signs or price indication about a service are misleading, or if information about high charges is available only when motorists have entered the car park and they cannot exit without paying, they may raise the matter with their local trading standards officer. In response to a point raised by my hon. Friend the Member for Crawley, trading standards officers may also be interested in aggressive letters that are sent to individuals. Aggressive debt collection is an offence, and may result in action by trading standards officers. I am aware of constituents who have been frightened into paying because of the threat that the sum may double and because the tone of letters is so threatening that they feel obliged to pay. That cannot be satisfactory.

Marketing information to promote the supply of parking services that is given to consumers at the entrance to the land or elsewhere is likely to be a commercial practice within the meaning of the Consumer Protection from Unfair Trading Regulations 2008. If such information is misleading or aggressive, or unfair in other ways, it may be prohibited under those regulations, which are enforced by trading standards officers or the Office of Fair Trading by way of injunctions and through the criminal law.

If a motorist decides to park in a car park and buys a pay-and-display or similar ticket, it is likely that a contract is established and that some or all the information on a notice at the entrance or elsewhere setting out the terms under which parking services are offered may become the terms of the contract in law. If the motorist contends that a term is unfair, the Unfair Terms in Consumer Contracts Regulations 1999 may be relevant. Those regulations provide that unfair terms are not binding on consumers, and trading standards officers and the Office of Fair Trading may wish to take action.

The Consumer Protection from Unfair Trading Regulations 2008 deal with misleading signs. There may be an offence under regulation 6 if material information is hidden or provided in a way that is unclear, unintelligible, ambiguous or untimely, or if it is omitted. That may apply if signs cannot easily be seen or read for any reason, but must be material and likely to affect the decision making of the average consumer—in this case, the motorist.

If parking charges cannot easily be seen before entry and the information relating to them is placed, for example, much higher than the motorist would reasonably expect, and the motorist cannot exit the car park without paying, that may constitute an offence, but it is less likely to be an offence if the motorist can easily exit without paying when they have seen the charges and if they decide not to park, or if the charges are around what the consumer would reasonably expect. That is because it is unlikely that the motorist’s decision is affected by the omission.

[Anne Marie Morris]

Will the Minister give way?

[Norman Baker]

If my hon. Friend will forgive me, I was left with only 12 minutes in which to respond and I want to answer the points that were raised. If I find some space later, I will give way to her.

Owners of private land will often want recourse to the Driver and Vehicle Licensing Agency to secure information about vehicle ownership. DVLA policy is to ensure that organisations such as private car parking operators are subject to adequate controls and safeguards before disclosing personal data about vehicle keepers. To safeguard the release of information from DVLA’s vehicle record, the agency requires parking enforcement companies to be a member of an accredited trade association. To retain membership of such an ATA, the company must abide by its code of practice to promote fair treatment of motorists. Car parking operators who do not comply will face expulsion from the ATA and will not be able to access personal data in the course of their business.

So far, the British Parking Association is the only relevant ATA for the parking industry, and all members must comply with its code of practice, which covers, among other things, requirements for signage and methods of contact with motorists. The BPA’S code of practice provides that there must be signs that show in plain and intelligible language all the terms on which an operator may wish to rely. Signs must be placed at the entrance to the car park, and there must be adequate signage placed in other locations throughout the car parking area so that motorists are aware of the risk involved at the time of parking or leaving the vehicle.

The code of practice sets out the information that must be included on a ticket. That includes the parking operator’s registered company name and, if the operator is using a trading name other than its registered company name, a geographical address where documents may be served, as well as details of all other communication methods, including a phone number or non-mechanical contact point by which motorists may challenge a parking ticket. Parking operators are encouraged to provide an e-mail or website address.

One condition of membership of the BPA is that the company has a complaints procedure that enables motorists to challenge any ticket that they believe was not merited. This year, the BPA will launch an independent body to consider cases in which a motorist is unhappy with the way that a company has dealt with a complaint, and it will be mandatory for parking companies to abide by the decisions of that body. Those that do not, without good reason, will be expelled from the BPA and will no longer be able to enforce parking restrictions on their land with the use of vehicle keeper data from DVLA. As my hon. Friends the Members for Crawley and for St Ives said, that relies on effective self-regulation by the parking industry, and we are prepared to see whether that works but we reserve the right to take further action if it does not. I note that two companies have already been expelled since the approved operator scheme was set up in October 2007, so it seems that the BPA recognises that self-regulation must not be toothless.

I turn to the suggestion that local authorities might license private sector car parks. Powers exist to enable that to be done, but it is wholly a matter for local authorities, such as West Sussex county council, to decide whether to do so. Section 44 of the Road Traffic Regulation Act 1984 enables the provision of an Order in Council to enable the operation of public off-street parking places to be regulated in England and Wales by the county council. My hon. Friend the Member for Crawley may have been unaware of that when he was leader of that august body. The Government would be willing, in principle, to consider that if a county council sought it. My officials tell me that they are not aware of any such order ever having been sought by a county council.

Not only are powers available to local authorities to regulate off-street parking, but they may also, with the agreement of the landowner, take over operation and enforcement on that land. For many landowners, particularly public bodies, such as hospitals and educational establishments, local authority enforcement using the Traffic Management Act 2004, with its strong regulated framework, may be an attractive option, which enhances public accountability, but a local authority cannot force a landowner to take on that responsibility, nor can a landowner force a local authority to do it. There must be a willing partnership on both sides.

I assure hon. Members that the Government are very aware of public concern about the enforcement practices adopted by some companies operating private car parks, including unreasonable behaviour and excessive additional charges. As set out in the coalition agreement, the Government are committed to banning unacceptable wheel clamping on private land and I hope that my hon. Friend saw the Home Office’s welcome announcement last month taking that forward.

We are working with the industry to ensure that the legislation is introduced smoothly and effectively, and can come into force as soon as possible. Apart from tackling outrageous and unacceptable behaviour by some clamping companies, that will help to improve the image of the private parking industry, which works well overall but has been tarnished by such behaviour and the actions of some companies. We are working with the industry to improve working practices, and to encourage compliance with relevant codes of practice.

[Anne Marie Morris]

I am delighted to hear that there are so many remedies. My only comment is that one must be a lawyer rather than an average driver to take advantage of them. Something should be done to make them more public.

[Norman Baker]

We will do our best to publicise what is available and to ensure that good, sensible, straightforward language is used so that people can understand it.

I am grateful for the opportunity to set out—

[Mr Charles Walker (in the Chair)]

Order.

Maidstone Hospital (Maternity Services)

Tuesday 14th September 2010 Westminster Hall

12:59

[Mrs Helen Grant (Maidstone and The Weald) (Con)]

In a few months’ time, if current plans proceed, there will be no consultant-led maternity services at Maidstone hospital. That means that each year, 2,000 women will be put at greater risk, with potentially lethal consequences. The community in Maidstone has spoken out loud and clear, and thousands of people have signed a petition to say no. Our borough and county councillors have said no, and members of the business community have said no. As a local resident and mother of two, I also say no. In a recent survey, 97% of respondents said no, and the response rate to that survey was 77%, which is high.

We are not resistant to change and we have no hidden agenda. We do not ask for anything new, and we do not seek something different. We simply want to retain our existing services, and maintain genuine, safe choices for our community. The NHS trust tells us that for the first time, choice will be available to Maidstone mothers. There will be a midwifery-led birthing unit with six beds in Maidstone, or people can travel to Pembury, Medway, Ashford or Dartford, which all require long journeys. However, I say that mums with complications or those who need an epidural will have no local choice; mums who need a Caesarean section, or those who simply want to know that they will have the best expertise and equipment available when their baby decides to come out, will have no local choice. The trust tells us that patients will vote with their feet, but it does not mention that many patients cannot vote to remain in Maidstone.

I have with me in the Chamber a bundle of letters addressed to the Secretary of State for Health. They have been signed by 100 GPs from the Maidstone area who claim that the new journey times over bad rural roads are unacceptable. They say that the extra risk and stress to mothers in labour is unacceptable and that, worryingly, it is a near certainty that some babies who are delivered in Maidstone will need immediate medical treatment and could die or suffer brain damage while en route to Pembury or elsewhere. Those are our GPs and future commissioners of services, and they are talking about our mums, children and babies.

I will not go on too long or go into too much detail, but I can speak from personal experience because my first child arrived a month early. I was in a full service NHS hospital and was cared for by a superb midwife called Sister Butler. Near the end, my baby became tired and his heart rate started to drop. Sister Butler looked worried and suddenly there was not one but four heads around the delivery table, including a consultant, and there was lots more equipment. That happened in moments, and it illustrates how quickly an apparently normal birth can change. Baby Benjamin Grant arrived safely, but I shudder to think of the consequences if he had had to take a 50-minute journey to Pembury—that is what it would have been.

Our campaign is about community, choice and safety. The evidence against downgrading our maternity services is powerful and profound. The reconfiguration plans are utterly wrong and dangerous and will lead to fatalities. On 21 May, the Secretary of State set out new, visionary criteria for hospital reconfigurations. Those criteria show his commitment to reforming the NHS and giving power back to our patients and—rightly—to our health professionals.

On 7 September, in reply to my oral question, the Secretary of State said:

“one of the four criteria that I set out on 21 May was that reconfigurations must have the support of local general practitioners as the future commissioners of services. To that extent, a reconfiguration that did not have the support of local general practices would not be able to meet that test.”—[Official Report, 7 September 2010; Vol. 515, c. 177.]

We have clearly demonstrated in my constituency that local GPs are strongly against the reconfiguration plan. In his recent White Paper, the Secretary of State said that there would be “No decision about me without me.” Maidstone GPs and patients have answered that call: they have said no, and they have said it loud and clear. When he considers the proposal in detail at the end of the month, I urge the Secretary of State to reject the reconfiguration plan that would move services for women and children from Maidstone. I am grateful to you, Mr Walker, for allowing me the opportunity to speak, and I believe that some of my colleagues have something to say.

13:06

[Tracey Crouch (Chatham and Aylesford) (Con)]

I congratulate my hon. Friend the Member for Maidstone and The Weald (Mrs Grant) on securing this important debate, and I thank her for allowing me to take up some of her valuable time to make a few points. Although she has led on this issue, it significantly affects my constituents, too. For expectant mothers in Aylesford, Larkfield, Ditton, Snodland, and the three villages of Burham, Eccles and Wouldham, the town of Maidstone—and the closest hospital—is only a few miles away.

This is an emotive issue and it is fundamentally founded on concerns about practicalities. I do not know whether the Minister has been to Maidstone and made the journey from the current hospital site to the new unit in Pembury. My hon. Friend the Member for Maidstone and The Weald, the doctors, and the several hundred expectant mothers who have campaigned on this issue would, I am sure, be delighted to show her that even if someone is transferred by ambulance, it will take a significant amount of time to reach the unit. That could be critical in an emergency. Furthermore, mothers who have further to travel to a hospital tend to leave earlier, possibly at the first twinge. Instead of arriving at the appropriate time, they end up arriving too early and using valuable resources that would otherwise be available to others. Evidence suggests that the longer a mother stays at home before giving birth, the better the outcome. Therefore, moving the unit further away could have the opposite effect to that intended in the proposals, namely better maternity outcomes.

I promised my hon. Friend that I would take up only a few moments of time, so I conclude by saying that I fear the impact that the reconfiguration will have on the busy maternity ward at the Medway Maritime hospital. Earlier this year, the hospital reported a record month for childbirth, with a staggering 434 babies born in May. Midwives at the Medway Maritime hospital already deliver about 4,500 babies per year, and I believe that a further 8% increase on that is expected each year. The hospital is fortunate to have good facilities and it is recognised as the largest unit in Kent. However, it too is bracing itself for the fallout from the reconfiguration. We have already seen some worrying near-misses, with babies being born in ambulances that were diverted from Maidstone.

At present, about 50 women from Medway choose to have their babies in Maidstone, but I expect that figure to be revised, and I suspect that it will be much higher following the reconfiguration. Although I appreciate that funding will follow the mother from West Kent primary care trust to Medway, the pressure that will be put on resources could prove dangerous.

The Medway Messenger newspaper has recently covered incidents of babies sadly dying due to what mothers have described as stress in the service. Clearly, any complaint should go through the proper process, so I do not intend to say anything on individual cases, but even though the Maritime is well prepared for an increase in capacity, concerns remain that increased pressure on maternity units could lead to further cases of infant mortality.

I am in no doubt that the intention behind the proposals is to improve maternity services for my constituents and others, but it is not right to do so in a manner that could put mothers and babies at risk. I urge the Minister to listen to the excellent case made by my hon. Friend the Member for Maidstone and The Weald and to reconsider the proposals in order to ensure that expectant mothers in mid-Kent are given the best possible chance to deliver their babies safely and locally.

13:10

[Dr Daniel Poulter (Central Suffolk and North Ipswich) (Con)]

Thank you, Mr Walker, for calling me to speak in the debate. My hon. Friends the Members for Maidstone and The Weald (Mrs Grant) and for Chatham and Aylesford (Tracey Crouch) have already made very significant points. I speak as someone who was, before entering the House, an obstetrician working in the London, Kent, Surrey and Sussex training rotation as a registrar. The points that have been made are valid; I just want to add another couple of issues to the debate.

First, it is true that throughout the London, Kent, Surrey and Sussex area, there has been a push to have more midwifery-led units, but generally speaking, if we consider the example of Crawley and East Surrey hospitals, examples that are being developed in Brighton, and the Bromley hospitals, we see that the push has been to have a low-risk, midwifery-led unit alongside a higher-risk unit. We in obstetrics know that a greater number of women—rising to about 30%—are giving birth by Caesarean section, and that number is going up year on year. Many births that we initially think uncomplicated end up being much more complicated.

I will concede that in Crowborough in Sussex, there is a midwifery-led unit that is run very well for a small number of mothers who are multiparous and have a very low risk of developing complications. Generally, however, accepted obstetric practice has been to put the high-risk unit close together with, or alongside, the low-risk unit.

The other issue that I want to raise is junior doctors’ training, because Maidstone hospital has very close links with the unit at Benenden hospital and shares gynaecology provision with Benenden hospital. If we take away the key driver of obstetric and gynaecology training, which is obstetrics, there is an issue about whether there will be a loss of gynaecology expertise at Benenden and, indeed, the whole of mid-Kent.

Having raised those few issues, which I am sure my hon. Friend the Minister will address, I shall conclude my comments.

13:12

[Amber Rudd (Hastings and Rye) (Con)]

I know my hon. Friend the Member for Central Suffolk and North Ipswich (Dr Poulter) well, because he was the resident registrar at our local hospital, the Conquest. We had a major maternity campaign there two to three years ago to save our consultant-led service, and we stressed safety, which I know is a main issue for the Government. However, I would also like to stress, in support of my hon. Friend the Member for Maidstone and The Weald (Mrs Grant), that supporting the vulnerable is very important to the coalition Government and it is sometimes the vulnerable who are most left out of the sort of decisions that we are discussing. Vulnerable young women are sometimes not able to think ahead and plan their pregnancies. They find themselves in difficult circumstances and particularly need the support of consultants and obstetricians. I therefore support my hon. Friend in this debate, and place particular emphasis on the vulnerable; that is the issue that we led with in Hastings when we saved our service.

13:13

[The Parliamentary Under-Secretary of State for Health (Anne Milton)]

It is an outstanding pleasure to speak under your chairmanship, Mr Walker. I congratulate my hon. Friend the Member for Maidstone and The Weald (Mrs Grant) on securing this debate on the future of maternity services at Maidstone hospital and, in particular, the consultant-led maternity services there. I know that the future care of women and their babies in Maidstone is extremely important to her, her constituents and their families. No one could have done more to represent their views. She brought to the debate her own experience as a mother, as indeed do I. Interestingly, I had four children in four different hospitals, so I feel that I have quite wide experience on a personal level of maternity services. We also heard from my hon. Friend the Member for Central Suffolk and North Ipswich (Dr Poulter), who has professional experience in obstetrics. There is a wealth of experience in the Chamber on an issue that is clearly dear to many people’s hearts.

I want to take this opportunity to pay tribute to the NHS staff in Maidstone and, indeed, across the south-east region, who provide such wonderful care to all the people who use it. I pay tribute in particular to those who deliver babies, by the second, around us, bringing joy to many of us.

It may be helpful if I briefly describe the wider context of NHS reform, before turning to some of the more specific issues. All health care constantly needs to adapt to changes in demography, changing lifestyles, changes in disease patterns, innovation in health care and, indeed, rising health care costs. Change is always unsettling, however. Constituents rely on local health services and, naturally, any suggestion of those services being moved or reorganised always causes concern. However, as my hon. Friend the Member for Maidstone and The Weald stated, that does not always mean that people are resistant or see change as a negative thing. That assertion—people always hate change—is sometimes used unfairly to dismiss concerns, but what is clear about any change is that it must be managed openly and transparently. It should not be dictated by politicians from the Dispatch Box or in this Chamber. It must be a collective, informed and locally made decision, genuinely driven by clinical professionals, genuinely grounded in firm clinical evidence and genuinely recognising the views of the local community.

My right hon. Friend the Secretary of State has therefore been clear about the four crucial tests that any future change to the NHS service must pass. First, it must have the support of GP commissioners. Secondly, the public must be fully involved, with public and patient engagement duly strengthened. Thirdly, there must be greater clarity about the clinical evidence base underpinning any proposals. Fourthly, any proposals should take into account the need to develop and support patient choice. That will mean that patients, local GPs and clinicians, local people and local councils have a far greater say in how services are shaped in the future.

I understand that the proposals to centralise the consultant-led obstetrics and in-patient paediatric service in the Maidstone and Tunbridge Wells area to the new Pembury hospital were consulted on in 2004, and that the plans to consolidate consultant-led obstetrics and in-patient paediatric services at the new Pembury site have been agreed since 2005.

There are often strong arguments for centralisation. It is not, as is often believed, always about saving money, but is sometimes about delivering higher standards of care. There is no doubt that centres of excellence achieve that status by seeing critically high numbers of complex cases. I can cast my mind back to my own experience as a nurse and someone who worked in the NHS for 25 years. Even back in those dark days—it was a long time ago—we had centralisation of neurosurgical services and other specialties for exactly that reason. Critically high numbers of patients being seen produced centres of excellence that could deal with and make better people with rare and not commonly occurring conditions and diseases.

However, I am aware of the considerable public concerns about changes to services in Maidstone. I know that two petitions have been submitted—one to No. 10 Downing street and one to the Department of Health—and that my hon. Friend the Member for Maidstone and The Weald has written on numerous occasions to the Department to express concerns about the transfer of consultant-led obstetric services from Maidstone to the Pembury. Indeed, she has brought with her today a wodge of letters expressing those concerns.

In the light of the concerns, the council’s health overview and scrutiny committee referred the case to the previous Secretary of State in February this year. He asked the independent reconfiguration panel to provide advice, and in its response the panel concluded that due process had been followed. The current Secretary of State accepted those recommendations in July and therefore made it clear that plans for the centralisation of consultant-led obstetrics and in-patient paediatric services at the Pembury should continue.

As I have described, however, the new Government are determined that local voices should be properly heard and that any concerns are taken seriously. The Secretary of State has also asked the local NHS to work with clinicians, GPs, the local council and patient groups, to allay public concerns and demonstrate that those four tests are met. He has asked the strategic health authority to report to him at the end of September, and we would expect that report to set out clearly how the concerns mentioned by my hon. Friend the Member for Maidstone and The Weald—around accessibility, staffing, clinical quality and the huge concerns about transport—have been properly addressed.

I understand that the local NHS has to date conducted 26 one-to-one-interviews, 16 focus groups and addressed various other meetings and groups. Those included a focus group with nursing and midwifery staff, interviews with councils’ representatives and discussions with GPs across the area. Until the SHA report is submitted to the Secretary of State, it would, of course, be inappropriate—albeit, I am sure, disappointing to my hon. Friend the Member for Maidstone and The Weald—to speculate on what the report might say, but we must wait for that report to be published. The Secretary of State will look carefully at what the trust proposes to do, to allay those concerns and ensure that the voice of the whole community is heard in the implementation.

My hon. Friend the Member for Chatham and Aylesford (Tracey Crouch) raised some concerns about the funding for Medway PCT. I understand that the service changes will have no impact on that funding. I also understand that South East Coast SHA has advised my officials that Maidstone and Tunbridge Wells NHS trust has had detailed conversations with all the surrounding trusts about the impact of additional activity. She detailed the large number of births and concerns for a rising number of births. There is no doubt that, for anybody working in the field of maternity and anybody representing constituents who have had babies or are about to, the continuing safety of mothers and babies is absolutely paramount. I want to reassure her that these changes will provide some choice in a birthing setting for local women, who will perhaps have increased rather than decreased choice. However, what will be important is that the SHA takes full account of the impact.

My hon. Friend the Member for Hastings and Rye (Amber Rudd) also detailed some of the issues surrounding the reconfiguration for the Conquest hospital, on which I know she has campaigned. She also raised the issue of the impact on vulnerable people. At times like these, it is extremely important that we remember that there are people out there who do not necessarily get good representation and who rely on their local Members of Parliament to provide that for them. The needs of the vulnerable are critical. I fully understand that these issues arouse strong feelings.

I again congratulate my four hon. Friends who have spoken in this debate on representing their constituents so well. These decisions involve finely based judgments around how available resources should be used to achieve the best possible care for patients. I applaud the determination of my hon. Friend the Member for Maidstone and The Weald to campaign for the best maternity services, and indeed all hospital services, for her constituents. I reassure her that it is a commitment that I share.

13:23

Sitting suspended.

Police Commissioners (Wales)

Tuesday 14th September 2010 Westminster Hall

13:30

[Jessica Morden (Newport East) (Lab)]

Thank you for the chance to have this debate, Mr Walker. I am grateful to other hon. Members from Wales for coming along.

Few issues exercise my constituents more than crime, and I am sure we all agree that policing is far too important for us to get it wrong. That is why I am grateful for the opportunity to have this debate and to question the Minister. I say that not least because the Home Office consultation “Policing in the 21st century: reconnecting police and the people” lasted only eight weeks, which is less than the 12 weeks set out in the Cabinet Office guidelines. The consultation was also done over the summer holiday period, thereby restricting consultation on this hugely important issue before the Police Reform and Social Responsibility Bill begins its progress.

With any new proposal on law and order, we all ask ourselves the fundamental question whether it will allow us to work better together to cut crime. The proposal for directly elected police commissioners will not do that, and it is a costly diversion. The proposal to remove police authorities and to replace them with directly elected police commissioners is opposed by the Local Government Association, the Association of Chief Police Officers, the Association of Police Authorities and, according to some reports, many Tory and Liberal Democrat councillors—not least councillors, and indeed magistrates, who have given police authorities valuable service. We then realise that there are serious concerns about the Government’s proposal, and they need addressing.

Those councillors, myself and other Opposition Members feel that the proposal has the potential to politicise policing, to impinge on the availability of funding for front-line police services, to be unrepresentative of the community and to go against the coalition’s desire for localism. If we set those concerns against the backdrop of the belief that the proposal would be hard to reverse once it had been implemented, we start to fear that it could damage the future of policing.

[Mr Wayne David (Caerphilly) (Lab)]

Is my hon. Friend aware of any evidence at all of a public appetite for such a change?

[Jessica Morden]

I thank my hon. Friend for his intervention. I am not aware of any public appetite. I was about to say that, like all hon. Members, I have frequent conversations with constituents about crime, antisocial behaviour and policing, and I have yet to encounter a clamour in my constituency for an elected police commissioner. My constituents want more police out on the beat preventing crime; the last thing they want is another politician. That is what the previous Government understood when they consulted. Although the present system is not perfect, substantial progress was made, and crime is down. It is no coincidence that there are now more police and police community support officers. Following on from my hon. Friend’s intervention, I would be grateful if the Minister could provide evidence of the appetite for change.

I am at a loss to know why the Government’s policy is being prioritised when forces are facing one of the most challenging times financially because of the coalition’s cuts. Surely, the priority is to keep as many police on the beat as possible. Will the Minister give me a breakdown of the cost of his proposals, because Ministers have not addressed the issue in any forum that I have attended? In a recent answer, the Under-Secretary of State for Wales told me that electing police commissioners and the new crime and police panels would cost not a penny more than the existing police authorities, which is clearly not the case. The LGA estimates that the elections could cost as much as £54 million. Today, the president of the Police Superintendents Association of England and Wales has said that crime and antisocial behaviour might increase with the cuts, particularly if the police have to reduce the number of officers because of the spending cuts. Can we really afford the proposed change?

If we take into account the cost of running the elections, the salary of the commissioner—it is a powerful role, which will presumably require substantial remuneration —the cost of his or her advisers, the administrative support, and the cost of the police and crime panel and its administrators, we have to ask whether the Government have made any estimate of the costs.

[Chris Evans (Islwyn) (Lab/Co-op)]

Does my hon. Friend agree that only a political party would be able to fund a campaign to elect a police commissioner? We would therefore have the madness of people voting for their Labour or Conservative candidate for police commissioner.

[Jessica Morden]

I very much agree, and I will come to that later. My hon. Friend makes the point very well.

In Gwent, the police authority costs just 0.6% of the total policing budget for each year. Can the Minister confirm that the running costs and the elections for the new system will not cost a penny more than that? The chair of the Devon and Cornwall police authority, who is a former returning officer, claims that elections alone will cost £1.9 million in his part of the world, which is £350,000 more than the existing police authority’s annual budget, or the equivalent of 50 police officers. No details of the costs have been forthcoming, so could the Minister address the issue and enlighten us?

My experience as an MP working with my local force and police authority, which are very proactive and accessible to the public, is that they are open to change and would certainly welcome debate with the Government on improving the current structure. They know better than anyone the current system’s strengths and weaknesses, and it is unbelievable that the Government are determined to throw away all the knowledge, expertise and experience that police authorities have acquired over the years. Given the financial constraints, why not just work with them to improve the system that we have?

The coalition seems to base its argument for elected commissioners on a survey that shows that only a small percentage of the public know about police authorities, but some Welsh police authority surveys undertaken over recent months seem to show otherwise. Will the Minister look at those surveys and the evidence that they have collected before becoming welded to this policy?

The Home Office consultation document indicates that the Government want candidates to come from a wide range of backgrounds, because they believe that the current system does not allow for that. That is bizarre, considering that one strength of the current system is the diversity of representation. For example, Gwent police authority is an independent organisation made up of 17 local representatives—councillors and independents—who hold the chief to account. The nine councillors come from the five unitary authorities, so each council is represented. The allocation of the nine council representatives reflects the actual votes cast by the electorate, so there is true political proportionality. As we all know, and as my hon. Friend the Member for Islwyn (Chris Evans) said, candidates from political parties, wealthy individuals and single-issue campaigners are most likely to mount the most serious election campaigns. That raises the question of why the Government want to replace a system characterised by greater accountability and diversity with the new proposed model, particularly when they will semi-duplicate that system anyway by setting up smaller crime and police panels.

The consultation document proposes the introduction of police and crime panels, but is the Minister happy that they have the right balance of powers and responsibilities to provide robust checks and balances in respect of police commissioners? Will they be strong enough to scrutinise and hold a commissioner to account, bearing in mind that the commissioner will set the budget and the precept, appoint the chief and set the force’s strategic direction? I am concerned that the police and crime panel will lack any teeth and will, in reality, have little say over the decisions made by the commissioner.

That leads me to one of the most worrying aspects of the Government’s proposal. There is a danger that the commissioner will focus on short-term populist measures and priorities and not have proper and responsible regard for the bigger picture now and in the longer term. For example, the four police authorities in Wales, together with their chief constables, are acknowledged leaders in working together to tackle extremism and serious organised crime, and that is a hidden service to the electorate. If a commissioner, who will always have an eye on the next election, is publicly elected with the mandate of bringing in an additional 200 police officers but the chief constable wants to use those resources to tackle organised crime, who would win? With each force having a commissioner, where is the incentive for cross-force collaboration? Does the Minister agree that it would be hugely dangerous if the productive and effective work done by Welsh forces, and the hidden services that they provide, were put in jeopardy?

In view of the number of elections in Wales—next year, we will have three all-out elections, two of which will be on the same day—is the Minister worried about low turnouts and the very real threat of leaving the door open to candidates who might have more extreme views? I would be interested to hear what he estimates the turnouts for those elections will be and whether he has had discussions on the issue with the Electoral Commission.

[Mr David]

An important principle of policing in this country has been the need to establish a consensus about policing priorities, and the need for democratic accountability and responsibility. Is my hon. Friend aware of any consultations that the Government have carried out with the Welsh Assembly Government? We could say that policing is a non-devolved matter, but increasingly we see policing measures in effect being, in part at least, the responsibility of the Welsh Assembly Government. We therefore need to ensure that we are all pulling in one direction. Has there been any such consultation?

[Jessica Morden]

My hon. Friend makes a very good point. The proposals will have very different effects on Wales and England. As the Minister is aware, the Welsh Assembly Government have direct responsibility for community safety matters, which results in the police in Wales working to different policy agendas from those in forces in England. I, too, would be grateful to hear what discussions the Minster has had with the Welsh Assembly Government about the proposals, and what their opinion on them is. Has he also taken into account the possible advancement of the devolved settlement? Finally, does he also plan to hold the election for directly elected commissioners on the same day as the local government elections in 2012, and has he discussed that with the Welsh Assembly Government?

To conclude, I have struggled to find anyone in Wales with any enthusiasm at all for the policy. The Western Mail has suggested that police authorities could be strengthened rather than abolished—a view that I share—because they represent a diversity of opinion, through several members, rather than one elected person with the power to wield a P45. The Welsh Local Government Association has called the idea half-baked, and has stated that it is a retrograde step, and that police and crime commissioners would be hugely damaging. The idea was rejected by the previous Government and there is no demand for change, I believe, from the public. The public care about front-line policing and our view is, “If it ain’t broke, don’t fix it”: why not work with the current police authorities to improve the system we have, saving money and using the authorities’ expertise?

13:42

[The Minister for Policing and Criminal Justice (Nick Herbert)]

It is a pleasure to see you presiding over us today, Mr Walker. I congratulate the hon. Member for Newport East (Jessica Morden) on securing the debate, and on the clear passion with which she has put her case. I disagree, however, with almost everything that she said. I am sure that this topic will be the subject of considerable debate over the coming weeks and months, not least when the Government bring forward the legislation that will provide for the introduction of directly elected police and crime commissioners as a replacement for police authorities.

I will try to take both the hon. Lady’s points and those raised by other hon. Members in turn. First, the hon. Lady suggested that the consultation period was only eight weeks rather than 12. In the run-up to the formal consultation period, the Government, and I, did extensive pre-consultation with stakeholders, including police authorities and police chiefs. We have been anxious right from the beginning to discuss the matter with stakeholders, but we are also anxious to ensure that we introduce the Bill in time, and secure its safe passage so that we can hold elections in 2012.

[Geraint Davies (Swansea West) (Lab/Co-op)]

I have also been taking soundings, from Mark Mathias, the chief superintendent for Swansea. As my constituency is in Swansea, I shall be neutral and use Cardiff as an example. In a middle-class area, such as Heath, voter turnout is very high, but in the Ely area, where there is a lot of crime, voter participation is very low, and there is a concern that there will be a tendency for the person running for office to say, “Let’s do antisocial behaviour in a middle-class area and deploy the resources there, because that’s where the votes are, and not do so much activity in the poorer area.” The output, other than the loss of the money to run the democratic process— £50 million, I think, across the UK—is that the money that is left, which is being reduced, will be targeted in the area of least operational need. Does the Minister not think that that is an inherent problem of the whole system?

[Nick Herbert]

I do not agree. We live in the age of transparency, and the decisions of people in elected office are rightly subjected to intense public scrutiny. Those of us who are elected to any public office have a responsibility to represent all the people we are elected to represent. I am sure that the hon. Gentleman and I would agree on that in relation to our own constituencies—that we must include the people who did not vote for us, and people from all sorts of backgrounds and different parts of the constituency. That is our obligation.

One thing that I will come on to is the experience of the Mayor of London. He represents a very large number of people. The enhanced visibility and accountability of that elected office has been a good thing, and it has broadly been welcomed by Londoners. I am sure that the Mayor has an acute sense of his responsibility to represent people in all sections of the community in relation to policing, and to hold the police to account. I do not, therefore, accept the hon. Gentleman’s premise.

[Chris Evans]

I shall also use the example of the Mayor of London. Does the Minister agree that that is a political appointment? The concern expressed when I have spoken to the Gwent police authority is that the police force is being politicised. Politics does not have a role in modern-day policing.

[Nick Herbert]

I absolutely disagree. There are elected members of police authorities from all parties, and the chairman of a police authority can represent a party or be independent. I do not believe that the experience in London suggests that the Metropolitan police has become in any way politicised. Were that to be suggested to the Metropolitan Police Commissioner, or to his staff, he would absolutely reject it. We need to ensure that the operational independence of the police is fully safeguarded, and the Association of Chief Police Officers is rightly concerned that it be protected. Of course, decisions were taken by the newly elected Mayor that resulted in the previous commissioner resigning, but I do not believe that that amounted to any kind of politicisation in the party sense.

[Geraint Davies]

There is an issue of geography, of making comparisons with London. We understand that London is one place—it is a metropolis. In south Wales, the perception of people in Swansea—if I may, representing Swansea West—is that the chief of police there is well integrated with local political stakeholders, including councillors, Assembly Members and MPs, and the worry is that with a ballot we would end up with a commissioner in Cardiff. We would become Cardiff-centric and, as I have already said, there would also be a propensity to be middle-class focused. All those things are beginning to take away to some other place the accountability of the police and their sensitivity to local problems. The problems of south Wales are very different from the problems of London, which is one place. Rather than getting closer to the people we would become more isolated, with decisions being made by middle-class people in Cardiff.

[Nick Herbert]

Again, I disagree with the hon. Gentleman. The chief constable has to represent the force and cover the whole area concerned. He succeeds in doing that, so why should not the elected individual who holds him to account? We are, of course, proposing the introduction of police and crime panels that draw on locally elected councillors to ensure that the local authorities in the police force’s area have representation in holding the commissioner to account, and independence as well. That will be one way of ensuring that voices within the whole police area are heard.

I will now continue to address the points made by the hon. Member for Newport East. I have talked about the consultation period and the fact that we conducted extensive pre-consultation ahead of the formal consultation period. Even those who would disagree with us about the proposals, such as the Association of Police Authorities, would, I am sure, agree that we have been very ready to talk to them about the detail of all this and to consult widely.

[Mr David]

Will the Minister give way?

[Nick Herbert]

Yes, but I am being left with little time in which to respond to these important points.

[Mr David]

The Minister is being very generous. On the issue of consultation, has there been any with the Welsh Assembly Government?

[Nick Herbert]

Yes, and I will come to that. There certainly has been consultation, and it is important that there should be.

The hon. Member for Newport East suggested that the idea of police and crime commissioners is opposed by a wide range of people, including the Association of Chief Police Officers. Actually, it is noticeable that it does not oppose the introduction of commissioners outright; it rightly expresses its concerns about operational independence. Nor, even, is the Association of Police Authorities—although it does not support the proposal—mounting a great campaign against the change. I think there is recognition that it makes sense to work with the Government to ensure that the design of the proposals will be right. That is a sensible way forward. The Government, after all, have a mandate in this respect. Both the Conservative party and the Liberal Democrats stood on a platform of reform of police authorities. The Conservative party wanted to introduce a directly elected individual; that was in our manifesto. The Liberal Democrats wanted to introduce direct elections to police authorities. Therefore we have a joint mandate and the proposal is part of the coalition agreement. Our views were very clear and formed part of the manifesto that we put to the country. We are entitled therefore to introduce the Bill and proceed with the policy.

[Geraint Davies]

Will the Minister give way?

[Nick Herbert]

I want to press on, if the hon. Gentleman will forgive me.

Concerns have been expressed about politicisation of the police. I reject them, for the reasons I set out. We need to maintain the operational independence of policing, but as I said to the hon. Member for Caerphilly (Mr David) in debate last week, on the Floor of the House, someone has to hold the police to account. In my view that should be an elected politician. We cannot have the police answering to no one. Therefore what we are discussing is simply the nature of that accountability; but politicians will be involved in one way or another.

Other concerns were raised about extremism, and that is a familiar refrain. Again, I pointed out on the Floor of the House last week that the British National party secured 2% of the vote in the general election that we have all just fought. I do not believe that it is realistic, given the nature of the electoral system that we propose, to believe that such extremists would secure the general public’s support as police and crime commissioners. We are happy to trust the public about that.

[Chris Evans]

I thank the Minister for giving way, as I know that time is of the essence. If an extremist should be elected, would there be a mechanism to remove that person?

[Nick Herbert]

We are setting in place a range of checks and balances in the consultation document; they will govern the activities of police and crime commissioners. Specific proposals will relate to recall, and so on, when there is wrongdoing. However, it is up to the general public to decide who they want to elect. As democrats we should trust the people. We go down a dangerous road if we start to prescribe who may or may not stand for public office.

[Jessica Morden]

Will the Minister give way?

[Nick Herbert]

I shall give way on this point, but I repeat that interventions are leaving me little time to respond.

[Jessica Morden]

In view of the sensitive information that a police commissioner might be privy to, is the Minister saying that there would be no checks at all before a candidate put themselves forward for election, or was successful?

[Nick Herbert]

Perhaps the hon. Lady could tell me what checks are placed on politicians elected to this House when they assume high office. That is not the basis on which we work. We have a system of public scrutiny but we trust the people to elect to office the politicians they prefer. In relation to the hon. Lady’s contention about the appetite for change, I believe that there is a strong appetite for the police to be connected with communities, and to be visible and available. We live in the age of accountability and transparency, when people expect public bodies to answer for their performance. The problem with police authorities is that they are relatively weak and to be invisible bodies. The public do not, in the main, know who they are. Creating a single point of accountability, so that a single individual holds the police to account, will hugely enhance accountability. We saw that in London: through the persona of the Mayor, albeit that he delegates decisions to his deputy, people feel that he has a responsibility for London’s policing. That has broadly been welcomed, and I believe there will be a very beneficial effect on policing.

The proposal is an important part of the exchange we want to effect: we want to reduce the degree of central direction of the police that has accrued in recent years, as police forces have been subjected to increasing interference from the Home Secretary and the Government. In my view, the old, tripartite arrangement of a balance between the chief constable, the police authority—representing the local—and the Government or centre, has been distorted. Our proposal is an important reform, which will enable us to reduce central interference, target and central direction, while ensuring that the police are properly held to account, in this case by their communities. It is important to understand that that is the exchange that is proposed. I do not believe that we could cut back on all the central direction while leaving police authorities in their current form. They would not be strong or visible enough to hold the police to account and we would find that the police were not answering to anyone. That would not be acceptable to any of us.

As to the hon. Lady’s point about costs, it is true, as my hon. Friend the Minister with responsibility for this matter said, I think last week, that we intend that the reforms—the introduction of both police and crime panels and police and crime commissioner—should not cost more than existing police authorities. That is the last thing that any of us would want in the current age, when resources are tight. There will, however, be a cost in relation to the elections, which will be held every four years. Those of us who propose the change must accept that; there is a price to democracy and that will be budgeted for separately. We shall set out the costs when we launch the proposals. There will be a full assessment of the cost when we introduce the Bill. However, we must secure the design of the proposals before we can set out the costs; that is what the consultation is about.

I do not accept any of the contentions that have been made, either in this place or outside it, that the restraints on spending that will necessarily have to be imposed overall on policing will result in an increase in crime. Indeed, those who contend that they will do so are unwise; I doubt whether there is any academic evidence to suggest such a link.

I have already addressed the matter of diversity—

[Geraint Davies]

rose—

[Nick Herbert]

No, I am not going to give way any further. I have only four minutes in which to complete what I want to say, and I have some important points.

Police and crime panels will play an important role in ensuring that there is diversity. As to collaboration, we are placing duties on the police and crime commissioners to ensure that such collaboration as has happened in Wales can be extended. Crimes cross force boundaries and collaboration is necessary to deal with serious and organised crime, and to drive down cost. We want to ensure that such collaboration can continue.

The hon. Member for Caerphilly made an important point about the specific position of Wales and the Welsh Assembly Government. We have made it clear that we shall work closely with the Welsh Assembly Government to ensure that the framework within which commissioners operate reflects and respects the devolved responsibilities. I visited Cardiff as the recess began in the summer, to have discussions with officials and to consult police authorities and police chiefs. Officials have maintained a dialogue with officials from the Welsh Assembly Government about all those matters. We were not able to meet Ministers at the time. I have spoken to them on the telephone, but we—my right hon. Friend the Home Secretary and I—plan to meet them in a short time to make sure that the consultation takes place.

I assure hon. Members that, whatever our differences on this matter, we intend to respect the devolved arrangements in Wales. That is particularly important with respect to those areas that are the responsibility of the Welsh Assembly Government, essentially relating to areas in which the police and crime commissioner will have a role. That includes community safety partnerships, which at present answer to the Welsh Assembly Government. We must get the design right for Wales, consult properly in Wales, and, where appropriate, secure the agreement of the Welsh Assembly to the proposals. We intend to proceed on that basis.

We want to introduce the reform and to include Wales. It is a reserved matter but we want the design fully to reflect the position in Wales. I am confident that the reforms will improve policing in Wales and rebuild the bridge between the police and the public, and that we shall continue to ensure that police officers are out in the streets doing the job that people want them to do, preventing crime and tackling it where it occurs. Our whole purpose is to improve policing and ensure that that essential public service is shaped to withstand the challenges of the future.

14:00

Sitting adjourned without Question put (Standing Order No. 10(11)).