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Lords Chamber
Code of Practice on Fair and Transparent Distribution of Tips - Fri 24 May 2024
Department for Business and Trade

Mentions:
1: Lord Johnson of Lainston (Con - Life peer) Lords, just so that everyone is clear about these measures, “tips” covers all tips, gratuities and service - Speech Link
2: Lord Leong (Lab - Life peer) The prospect of tips encourages staff to provide a better service, and tips enable diners and drinkers - Speech Link


Commons Chamber
Disabled People on Benefits: EHRC Investigation - Thu 23 May 2024
Department for Work and Pensions

Mentions:
1: Mims Davies (Con - Mid Sussex) The Department is absolutely committed to providing services through which every customer, including - Speech Link
2: Mims Davies (Con - Mid Sussex) As for her earlier point, we in the DWP want every customer to be supported, and we are committed to - Speech Link
3: Mims Davies (Con - Mid Sussex) to the advanced customer support senior leaders. - Speech Link


Commons Chamber
Oral Answers to Questions - Tue 21 May 2024
Department for Energy Security & Net Zero

Mentions:
1: Andrew Bowie (Con - West Aberdeenshire and Kincardine) consumers appear to be unfair, and to ensure that all heat network consumers receive a high-quality service - Speech Link
2: Andrew Bowie (Con - West Aberdeenshire and Kincardine) regulations to make this much fairer and simpler and to ensure that consumers on heat networks get the service - Speech Link
3: Angus Brendan MacNeil (Ind - Na h-Eileanan an Iar) concerned, such as energy generating companies that are benefiting from the constraint payments raised from customer - Speech Link


Westminster Hall
Zero-emission Buses - Tue 21 May 2024
Department for Transport

Mentions:
1: Ian Paisley (DUP - North Antrim) investment in those companies.The Department for Transport should consider creating a Crown Commercial Service - Speech Link
2: Iain Stewart (Con - Milton Keynes South) that is what drives innovation, a better product and greater reliability and a better price for the customer - Speech Link
3: Ben Bradley (Con - Mansfield) We delivered the Berry Hill Flyer, an all-electric service, a couple of years ago, and 23 further buses - Speech Link


Public Bill Committees
Finance (No. 2) Bill (Except clauses 1 to 4, 12 and 13, and 19) - Tue 21 May 2024
HM Treasury

Mentions:
1: Tulip Siddiq (Lab - Hampstead and Kilburn) Has the Minister considered adding the online application as a service to the agent services accounts - Speech Link


Public Bill Committees
Finance (No. 2) Bill
Committee stage - Tue 21 May 2024
HM Treasury

Mentions:
1: Tulip Siddiq (Lab - Hampstead and Kilburn) Has the Minister considered adding the online application as a service to the agent services accounts - Speech Link


Lords Chamber
Media Bill
Committee stage - Mon 20 May 2024
Department for Digital, Culture, Media & Sport

Mentions:
1: None will be used to fulfil the public service remit for the Channel 3 service, Channel 4 or Channel 5 or - Speech Link
2: Lord Parkinson of Whitley Bay (Con - Life peer) It is not the intention of the new framework to restrict innovation or undermine customer choice or personalisation - Speech Link
3: None delivery or customer personalisation. - Speech Link
4: None public service channels—is easy to find on their service. - Speech Link


Lords Chamber
Defence Funding - Thu 16 May 2024
HM Treasury

Mentions:
1: Baroness Vere of Norbiton (Con - Life peer) Although the Government are the main customer of the defence industry, as are exports, these are of course - Speech Link
2: Baroness Vere of Norbiton (Con - Life peer) increase of £1.6 billion in R&D spending and £2.9 billion from reducing headcount in the Civil Service - Speech Link


Commons Chamber
Oral Answers to Questions - Thu 16 May 2024
Department for Transport

Mentions:
1: Andrew Gwynne (Lab - Denton and Reddish) I would like a train service that meets our needs, but the Minister seems to have put rail reform on - Speech Link
2: Guy Opperman (Con - Hexham) Where commercial operators want to change a service, as I understand happened in this community, they - Speech Link
3: Alistair Carmichael (LD - Orkney and Shetland) Will the Minister call in the management and make it clear to them that, as the customer, the Government - Speech Link
4: Huw Merriman (Con - Bexhill and Battle) The aim is for the new trains to be phased into passenger service throughout 2025. - Speech Link
5: Wendy Morton (Con - Aldridge-Brownhills) The reopening of Aldridge train station will finally give my constituents the railway service that they - Speech Link


Lords Chamber
Military Bases: Accommodation - Wed 15 May 2024
Ministry of Defence

Mentions:
1: Earl of Minto (Con - Excepted Hereditary) Currently, 96% of all service family accommodation meets or exceeds the Government’s decent homes standard - Speech Link
2: Baroness Anderson of Stoke-on-Trent (Lab - Life peer) independent survey to establish a clear, current picture of conditions, setting out what is required to bring service - Speech Link
3: Lord Stirrup (XB - Life peer) My Lords, one of the most persistent problems with service accommodation is the quality of, and the response - Speech Link
4: Earl of Minto (Con - Excepted Hereditary) The DIO has a relationship with Pinnacle, which is effectively the customer service interface with the - Speech Link