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Lords Chamber
Defence Funding - Thu 16 May 2024
HM Treasury

Mentions:
1: Baroness Vere of Norbiton (Con - Life peer) Although the Government are the main customer of the defence industry, as are exports, these are of course - Speech Link
2: Baroness Vere of Norbiton (Con - Life peer) increase of £1.6 billion in R&D spending and £2.9 billion from reducing headcount in the Civil Service - Speech Link


Commons Chamber
Oral Answers to Questions - Thu 16 May 2024
Department for Transport

Mentions:
1: Andrew Gwynne (Lab - Denton and Reddish) I would like a train service that meets our needs, but the Minister seems to have put rail reform on - Speech Link
2: Guy Opperman (Con - Hexham) Where commercial operators want to change a service, as I understand happened in this community, they - Speech Link
3: Alistair Carmichael (LD - Orkney and Shetland) Will the Minister call in the management and make it clear to them that, as the customer, the Government - Speech Link
4: Huw Merriman (Con - Bexhill and Battle) The aim is for the new trains to be phased into passenger service throughout 2025. - Speech Link
5: Wendy Morton (Con - Aldridge-Brownhills) The reopening of Aldridge train station will finally give my constituents the railway service that they - Speech Link


Lords Chamber
Military Bases: Accommodation - Wed 15 May 2024
Ministry of Defence

Mentions:
1: Earl of Minto (Con - Excepted Hereditary) Currently, 96% of all service family accommodation meets or exceeds the Government’s decent homes standard - Speech Link
2: Baroness Anderson of Stoke-on-Trent (Lab - Life peer) independent survey to establish a clear, current picture of conditions, setting out what is required to bring service - Speech Link
3: Lord Stirrup (XB - Life peer) My Lords, one of the most persistent problems with service accommodation is the quality of, and the response - Speech Link
4: Earl of Minto (Con - Excepted Hereditary) The DIO has a relationship with Pinnacle, which is effectively the customer service interface with the - Speech Link


Commons Chamber
Criminal Justice Bill
Report stage (day 1) - Wed 15 May 2024
Home Office

Mentions:
1: Tim Farron (LD - Westmorland and Lonsdale) taken until now to consider fines of up to 10% of water companies’ turnover for the worst forms of poor customer - Speech Link
2: Carolyn Harris (Lab - Swansea East) sex traffickers, who can easily and quickly advertise people for prostitution and connect with a wide customer - Speech Link
3: None Friend the Member for Swansea East said, they centralise and concentrate the customer base for traffickers—men - Speech Link


Public Bill Committees
Tobacco and Vapes Bill (Eighth sitting)
Committee stage: 8th sitting - Tue 14 May 2024
Department of Health and Social Care

Mentions:
1: None ”) if it appears to the person selling the vaping product that the customer may be under the age of 25 - Speech Link
2: Bob Blackman (Con - Harrow East) The money raised from any such regulation could be directed at the national health service for smoking - Speech Link
3: Bob Blackman (Con - Harrow East) Most of what she said was about the end customer and the cost to the end customer. - Speech Link


Commons Chamber
Employment (Allocation of Tips) - Tue 14 May 2024
Department for Business and Trade

Mentions:
1: James Gray (Con - North Wiltshire) tips, but surely service charges, which are a set charge against some practice or service, are quite - Speech Link
2: Kevin Hollinrake (Con - Thirsk and Malton) We know from customer behaviour that when a customer sees a service charge on their bill, they will usually - Speech Link
3: Kevin Hollinrake (Con - Thirsk and Malton) He also talked about a situation where a customer gives a tip directly to a worker. - Speech Link
4: James Gray (Con - North Wiltshire) , without any tip or service charge having to be added on? - Speech Link
5: Kevin Hollinrake (Con - Thirsk and Malton) We see this as a new phenomenon and an interesting development, enabling the customer to be able to tip - Speech Link


Public Bill Committees
Tobacco and Vapes Bill (Seventh sitting)
Committee stage: 7th sitting - Tue 14 May 2024
Department of Health and Social Care

Mentions:
1: Preet Kaur Gill (LAB - Birmingham, Edgbaston) No doubt the civil service will ably do its job for the most part in preparing relevant authorities and - Speech Link
2: Andrea Leadsom (Con - South Northamptonshire) That includes Government Departments, prisons run by His Majesty’s prison service and members of the - Speech Link
3: Andrea Leadsom (Con - South Northamptonshire) If the power is used, only sales from a retailer to a customer will be caught by the vape age of sale - Speech Link
4: Bob Blackman (Con - Harrow East) considering is “possibly the most important” piece of legislation since Parliament passed the National Health Service - Speech Link


Westminster Hall
Royal Bank of Scotland Branch Closures - Tue 14 May 2024
HM Treasury

Mentions:
1: Deidre Brock (SNP - Edinburgh North and Leith) for going above and beyond for their customers and providing that old-fashioned notion of top-notch customer - Speech Link
2: Paul Girvan (DUP - South Antrim) There are banks that say that they are offering another service because they will work with banking hubs - Speech Link
3: Bim Afolami (Con - Hitchin and Harpenden) are required to provide customers with at least 12 weeks’ notice, a summary of the firm’s analysis of customer - Speech Link
4: Bim Afolami (Con - Hitchin and Harpenden) Taken together, the measures represent a significant step forward from industry to ensure that all customer - Speech Link


Commons Chamber
Public Procurement - Mon 13 May 2024
Cabinet Office

Mentions:
1: John Spellar (Lab - Warley) is it able to do that, while we, for some reason—perhaps deep Treasury dogma, or long-standing civil service - Speech Link
2: John Spellar (Lab - Warley) We often talk about the Government as a legislator and an administrator, but the Government as customer - Speech Link
3: John Spellar (Lab - Warley) I thank the Minister for his positive remarks.Cannot Government, as customer, prescribe ratios of apprenticeships - Speech Link
4: Alex Burghart (Con - Brentwood and Ongar) He quite rightly spoke about Government as an intelligent customer—intelligent not just in terms of getting - Speech Link


Lords Chamber
Passport e-Gates Network Outage - Mon 13 May 2024
Home Office

Mentions:
1: None the fault was identified, officials worked closely with partners to rectify the problem and restore service - Speech Link
2: None over 132 million passenger arrivals last year, consistently processing over 90% of passengers within service - Speech Link
3: Lord Vaux of Harrowden (XB - Excepted Hereditary) a smaller supplier, that a change of control clause would be included in the contract, allowing the customer—the - Speech Link
4: Lord Sharpe of Epsom (Con - Life peer) , including customer services and migration and border systems. - Speech Link