Birmingham City Council

Jess Phillips Excerpts

Tuesday 19th September 2023 Commons Chamber

[Michael Gove]

My hon. Friend has had a distinguished career in business and public service in the west midlands. It is right to say, as I sought to do at the beginning of my statement, that Birmingham as a city has so many strengths. We can be proud of its people and of its achievements economically, educationally and in so many other ways. The Commonwealth games showed Birmingham very much at its best. This is a specific problem that relates to the council. It requires focused action, and the support of the West Midlands Combined Authority, of Andy Street and of others will be vital in resolving this situation. There should be no adverse impact on residents in Solihull, and I will continue to work with my hon. Friend and other representatives of Solihull to ensure that that local authority continues to get the support it deserves.

[Jess Phillips (Birmingham, Yardley) (Lab)]

Obviously, this is not a situation that anyone would want to be in. I want to understand exactly how the commissioners will work. While everyone is making party political points, it is actually the people of Birmingham who vote for the council and who have put those people in place. Will the citizens of the city get any intervention in this process? How are their feelings going to be heard, or are they just going to have things done to them by people who, let’s face it, do not live in Birmingham or know what the city is like? I do not know this fella. I believe he worked in Hackney. He does not live in Birmingham. He does not know anything about what the city is like. And the Secretary of State’s praise for Andy Street makes me think that he has never tried to get on the tram in Digbeth. We cannot just have a steamrollering in the city. There has to be some level of accountability also for the commissioners, and I wonder what system that will work on. I have to ask the Secretary of State: what is it about the last 10 years that means he can reel off a list of councils including Thurrock, Northamptonshire and Woking? I believe that his own council is not in cracking shape. What is it about the last 10 years that has meant they have all shown cracks in the roof?

[Michael Gove]

There are several important points there. I have never taken a tram in Digbeth, but I do know that, thanks to Andy Street, there is significant additional investment in Digbeth and that the BBC is moving there. It is thanks to Andy Street that we are seeing business and culture flourishing in the west midlands. Max Caller is a uniquely experienced figure in local government. In Slough, he managed to deal with many of the defects that had occurred under—I am afraid—a Labour administration. Having talked to the hon. Lady and other Birmingham MPs, I am very open to them as Birmingham’s elected representatives co-operating with me to help identify who should join Max as a commissioner. The explicit reason that I am minded to act in this way, and that I have announced only one name, is to get the maximum possible consensus and buy-in for a strong team that can take the steps required. What has happened over the last 10 years? I am afraid we have to look at individual councils and the decision-making within them, and to recognise that there are well-run councils. I shall not name them here, but there are even one or two well-run Labour councils. But it is important to recognise that this is about the quality of local leadership, which, as we devolve more power down, has to rise to the challenge.

Social Housing Standards

Jess Phillips Excerpts

Wednesday 16th November 2022 Commons Chamber

[Michael Gove]

We know that there are at least 2.3 million homes that fail the decent homes standard, broadly. We know that a higher proportion of homes fail it in the private rented sector than in the social rented sector. I am always open to all proposals that can ensure that tenants live in decent homes, irrespective of tenure. I will consider that proposal.

[Jess Phillips (Birmingham, Yardley) (Lab)]

My hon. Friend the Member for Sheffield South East (Mr Betts) and others have mentioned supported exempt accommodation, and on Friday the House will debate the Supported Housing (Regulatory Oversight) Bill, which was introduced by the hon. Member for Harrow East (Bob Blackman). I am afraid that I am no stranger to deaths because of poor housing. In Birmingham, to the best of my knowledge, there have been three or four deaths—some violent, some because of the terrible conditions for people living in dreadful and unregulated supported exempt accommodation. Will the Secretary of State agree to put some regulation in place? Will he follow every recommendation of the Select Committee’s report on the matter? The taxpayer is currently spending billions, but people are being put in danger.

[Michael Gove]

The hon. Lady makes an important point; I am grateful for her support for my hon. Friend the Member for Harrow East (Bob Blackman) and his legislation. There is a big problem in supported housing. As she knows, additional funds are provided to landlords to ensure that they provide the additional support required by individuals who are living with a variety of challenges. There is a subset of landlords who pocket the cash in those circumstances and then leave vulnerable individuals in conditions that put them at risk and lead to problems for their neighbours. We need to deal with this scam; legislation is part of that, although not all of it. I look forward to working with her to tackle it.

Non-commissioned Exempt Accommodation

Jess Phillips Excerpts

Wednesday 23rd February 2022 Commons Chamber

[Jess Phillips (Birmingham, Yardley) (Lab)]

I will declare an interest—I believe that the Under-Secretary of State for Levelling Up, Housing and Communities, the hon. Member for Walsall North (Eddie Hughes) has already declared a similar interest. I used to be a provider of exempt accommodation, much like him. My brother also lived in exempt accommodation in Birmingham—this seems a very Birmingham issue—as well as in some Conservative constituencies, including, I think, Weston-super-Mare and Blackpool. We traffic vulnerable people around this country to places where there is somewhere available for them to go, far away from their families and people they may need.

My brother’s experience is of being a recovering drug addict and alcoholic. He was actually the first person who alerted me to the problems in exempt accommodation. He saw things such as women being pimped out from the accommodation that he stayed in, women who were substance-misuse dependent, and the use of some of the people living in the accommodation to run drugs around. That is now, I realise, not just what happened in my brother’s account, because I see it every single day in the constituency that I represent.

It was unacceptable for my brother to be shifted around the country, but we do that all the time. A bloke recently got in touch with me and asked whether I would give my backing as a Birmingham MP with an expertise in providing supported accommodation to what was basically a Tinder-style app, so that vulnerable people from around the country could be matched up with a local authority of their choosing. I expressed to him that that would be trafficking and that I would rather die than help him do that.

The reality is that I know what it is to provide supported accommodation, because I have done it, and I know that the Minister knows it, too. I have worked in refuges that were entirely funded by advanced housing benefit, and I am not just talking about commissioned services. Obviously, I worked for a provider that had lots of commissioned services. I saw the level of detail that a provider has to go through to get a commissioned service. If it wants to be the locally commissioned domestic abuse service or the locally commissioned substance misuse service, it will probably have to go through an eight-month process. I literally had to get down to the minutiae of the detail of exactly which sort of thumb-turn screw I would have to use to make sure that it was completely acceptable. I had to have safety planning put in place with the police in case people’s perpetrators turned up. I had to sit on the children’s safeguarding board. I had to take part in lots of statutory requirements, such as domestic homicide reviews. We had to sit on the multi-agency risk assessment conference for both children and adults. That is the level of detail that is gone into to become a commissioned service, but guess what: you can call yourself a refuge and just apply for advanced housing benefit and you will get exactly the same funding as really decent providers.

I stand here as a representative of decent providers and with the backing of Women’s Aid, which has sent briefings around to all of us today, to say: “Do not think for one second that regulating this is going to push decent providers out.” I would gladly have taken a fit and proper person test. I would gladly have been investigated every single year and had somebody come and look round one of my refuges—without question.

As well as having run commissioned services, I was also a commissioner on Birmingham City Council for a spell. I think our budget for commissioning domestic abuse accommodation services was about £4 million. The amount currently being spent in Birmingham on exempt accommodation is £100 million! That would be manna from heaven to decent organisations. I tell you what: the Government just need to give me half that—not even half; a quarter—and I will commission brilliant providers who will not bed-block people because they are a nice little earner, and who will not be washing their dirty money and failing to look after people in their accommodation.

If Birmingham and Solihull Women’s Aid, St Basils in Birmingham, local refugee provision services or the brilliant substance misuse service in my constituency, which was actually the one that saved my brother’s life, had even a quarter of the money that we are currently giving to dodgy landlords, they could provide a service for everyone.

I went on a ride-along with the police. The day we give to policing is my favourite day of the year—honestly, I am going to be a copper when I give this up. Maybe I will be the Met commissioner. Every single call-out that I went on with West Midlands police that day was to exempt accommodation. Because I am much more expert in it than the police, it got to the point where they just sat in the car and I went in, because I am a properly trained support worker who knows how to work with people who are very vulnerable and calm down the situation. When I said, “Where’s your support worker?”, they said, “I don’t know, I haven’t seen him for a while.” One of the people had paranoid schizophrenia. The lad who eventually turned up was about 19 years old, bless him. A fracas had broken out between the residents, so I said, “Can I please see what medication he is on?” He went to a cupboard in the kitchen and opened it up in front of me. He was like, “I don’t know which one’s his—I can’t find the medication—I’m not sure.” That is cracking medicines management! It would never have happened in a refuge that I ran.

Think of the cost to West Midlands police, who are currently providing the state service of security. I never needed to call out the police to any refuge that I ran, because I had proper support plans in place, and I am sure the Minister would say the same about those that he ran. We are probably talking about another 20 million quid—and every time the police are called out to this crappy accommodation, they cannot go out to domestic abuse calls or have specialist training on sexual violence. It is such a cost.

As for the level of scrutiny in order to get that money, disabled constituents in Birmingham, Yardley face a more rigorous test to get funding from the Department for Work and Pensions than any of the landlords operating in my constituency. The landlords never even sit in front of anybody, yet my constituents have to prove whether they can undo their buttons or walk as far as the centre. Vulnerable people in my constituency are literally put through more rigour by the Department for Work and Pensions than people who are taking tens of millions of pounds off the taxpayer. As a taxpayer, I do not want to pay for it any more. I am not going to sit by and see my hard-earned taxes funding things that are harming my constituents. The Government quite simply have to step in.

That is before I even start on the dreadful cases of violence against women and girls that are going on in these environments. About nine months ago, I wrote to the Secretary of State for “levelling up” about a case in my constituency, which I will keep on raising, of a 19-year-old rape victim living with people who are perpetrators of violence against women. She locks herself in her room every night. She is frightened to live there, and that is where she has been placed.

I know that the Minister has daughters. He would not for one second allow his daughter to live as my constituent is living—I know he would not, ever. I would never let one of my children live in these places, ever, so I have to fight for everybody’s children not to have to live in them. What is happening is totally unacceptable.

I have been told that we do not have the parliamentary time to act. The Secretary of State has not even written back to me about the case. I was told, “We do not have the parliamentary time”, weeks before we went into the conference recess to drink warm wine in crappy meeting rooms. My reaction was “Bring us back! This matters!” I like the Labour party conference—I was pinged, although I can’t say I was that upset—but I would rather be here, sorting out the lives of my constituents. We can act now. There is time; there is plenty of time. The Labour party will work with the Government to facilitate that time, to make sure that this can happen. It should happen now, because we are funding dreadful behaviour.

I will end with a story about the former Sheldon police station, in my constituency. There was a proposal to convert it into exempt accommodation. I was sent a request for support, which said, “We are going to house domestic violence victims alongside people with substance misuse and people who are coming out of prison”—to which I obviously replied, “No, you’re not.” The local people all said, “No, you’re not.” The local council said, “No, you’re not.” When the planning application reached those in the Department of the Ministers who are sitting opposite me, what did they say? Even though the application had been turned down every single time in the local area, they overruled us, and allowed it to pass.

If Ministers are not willing to stop this on an individual basis, I beg of them: make the regulation exactly as it has been called for by the Labour party, and do it today.

--- Later in debate ---

[Stuart Andrew]

I suppose the point I am trying to make is that an awful lot of people out there are doing an enormous amount of work, and although it is important that we highlight where the rogue landlords are, we must not tar everybody with the same brush. There is a danger that schemes could be tarred with being known as inappropriate when we know that some of them, as the hon. Member for Birmingham, Yardley said, have turned people’s lives around. I want to see more of that, I really do. I want to see people who are coming out of prison being able to get back into the workplace. I want to see people who have been victims of domestic abuse living in safe accommodation and feeling confident in their lives again. So it is important that we tackle the issue but we do not tar everybody with the same brush.

The other thing I wanted to say was that we are awaiting the final report from the independent evaluators, who are working very hard. I say to the hon. Member for Greenwich and Woolwich (Matthew Pennycook) that they are working with urgency and at pace so that we can get that fully reviewed as quickly as possible.

[Jess Phillips]

I just wanted to speak to the point about lots of providers being very good. Those good providers have written to all Members of Parliament about this debate to say that they want to see the exact regulation that the Labour party has called for today. They are on the side of wanting this regulated, and that is because they are good providers.

[Stuart Andrew]

I take the point on board entirely.

Several Members have spoken about instances of antisocial behaviour and crime in their constituency that have been directly associated with this sort of accommodation. No one wants to see the proliferation of substandard housing and substandard services bringing down neighbourhoods and, in some cases, even acting as a magnet for antisocial behaviour and criminal behaviour. That is why we are working hand in hand with local authorities to help tackle this issue head on, while championing what we know works and, more importantly, what works well. For example, Hull City Council, one of the five local authorities I mentioned, decided to address the issue by tasking a dedicated antisocial behaviour liaison officer with improving community cohesion by working with landlords and tenants alike.

Other Members mentioned concerns about links to organised crime. It is extremely concerning that criminals may be exploiting vulnerable people and the benefits system. Any such instances much be reported quickly by the appropriate authorities and dealt with swiftly.

[Stuart Andrew]

Absolutely. My hon. Friend the Under-Secretary is doing work on the private rented sector, so there is more work to come on that issue.

On rogue domestic abuse provision, I was shocked and appalled to hear the examples of poorly managed, poorly run and poor-quality refuge shelters for women fleeing domestic abuse. It is clear that such places have been anything but shelters from harm. Women fleeing violence have been deliberately misled to believe they will be offered real support and a safe roof over their head. It is not just morally wrong; it is often also illegal. I assure Members that my officials are engaging with councils on all such instances. Through the landmark Domestic Abuse Act 2021, we have given councils new powers and money—£125 million of Government money in 2021-22. That funding is provided specifically to boost the vital support that victims and their children need.

[Jess Phillips]

I just want to point out that some of that money, which we all fought for and wanted to see—we should bear in mind that it is £125 million for the entire country, when we are currently giving the majority of bad landlords £100 million just for Birmingham, to put that into perspective—will absolutely go into the pockets of exactly the providers we are talking about.

[Stuart Andrew]

That is exactly why we will tackle this issue. I would love to stand at this Dispatch Box and say, “We’re going to get it done tomorrow”—

[Jess Phillips]

Go for it!

[Stuart Andrew]

But the reality is—

[Jess Phillips]

I’d do it—I’d just make it up!

Supported Exempt Accommodation

Jess Phillips Excerpts

Wednesday 9th February 2022 Westminster Hall

[Shabana Mahmood]

My hon. Friend has been doing huge amounts of work on this issue in her constituency. Many of my Birmingham colleagues are in this Chamber today. This is a big problem in our city, and I thank my colleagues for their interest in this debate and for the work they are doing in their own constituencies. My hon. Friend is absolutely right about regulation, and I will come to some of the regulations that will be needed.

Some might be thinking that there is surely someone regulating the system and carrying out the very checks to which my hon. Friend just alluded. There is a regulator for social housing, but it simply does not have the powers to deal with rogue operators, because those people know how to game the system. They have set themselves up as small operators, so they are outside of the direct purview of the regulator. They can make lots of money with little to no scrutiny, which is leaving too many people in my patch in utter despair. More than 150,000 households in the country are living in exempt accommodation—this represents a 62% increase in five years—and there are 1,600 such properties in my constituency alone. There has been a massive increase, and we are seeing these problems all over the country.

As I have said, the tenants are too often being let down. Many of my constituents come to me with their problems, and many of my colleagues have raised in the House, and with the city directly, the issues that their constituents face with their properties. It is not unusual to find properties that are in complete disrepair and that we would not consider fit for human habitation in any way. It is not unusual for vulnerable women to be housed with dangerous men in these properties—for them to be at risk of attack or, in fact, to have been attacked.

[Jess Phillips (Birmingham, Yardley) (Lab)]

I am becoming a broken record. I have brought a case to the Department of a 19-year-old rape victim who is waiting for trial and has been housed, without any regulation, with men who have been released from prison for the exact same crimes that she wishes to put people in prison for.

To respond to the point made by my hon. Friend the Member for Bristol East (Kerry McCarthy), two women in the last three years have been murdered in “exempt, supported” accommodation. In one case, the key worker did not notice that the woman had been murdered. After visiting the property, she said to the woman’s mother, “Oh, she’s absolutely fine”—but the person she had seen was the person who had murdered the woman. That is the level of support that vulnerable women are getting in this accommodation. It is dangerous, and it must stop.

[Shabana Mahmood]

My hon. Friend is absolutely right. She has raised those horror cases in her constituency at regular intervals, directly with the Department and in this House. Those cases of women left at real risk of harm, having truly suffered at the hands of dangerous men who they should have never been housed alongside, are not unique.

It is not unusual, when I have investigated cases in my constituency, to discover that the housing contract that was approved has forged signatures on it. There are multiple layers of subcontractors that get involved with the providers in this sector, and it is not unusual to see faked documents. I have had constituents come to me and say that they are being held to a contract that they have never seen before. It is also not unusual for people to be left without any hot water or electricity.

It is often the case that the tenants, who are desperately in need of care, support or supervision, are left to rot in disgusting properties and at real risk of physical danger. The residents who live alongside them are also being let down: over-concentration in particular areas just loads more need and deprivation into areas that are already struggling. Crime and antisocial behaviour has massively increased. I have had constituents break down, explaining that they are worried that their children are witnessing public drug taking, people collapsing in the street having drunk too much or urinating in their front gardens, all on what were once modest, quiet residential streets that were home to tight-knit communities. That is why so many people in my patch and my city are in utter despair.

--- Later in debate ---

[Eddie Hughes]

I understand the hon. Lady’s frustration and the case she is making. Having worked for a good-quality provider, I understand the marginal prices that they work on. It is possible to put good-quality providers out of business through unintended consequences of applying tougher restrictions right across the sector. We need to be careful that we do not throw out the good with the bad when making the suggested changes.

[Jess Phillips]

I also used to run one of those accommodations, and we had an inspection regime before we were ever entitled to advance with the Department for Work and Pensions. That is not happening today. Every single year that we were given enhanced benefits at Women’s Aid in the Black Country, which serves the Minister’s constituents, there was an inspection. Cuts to councils have ended those inspections. I had to prove what we were doing. I had to show CCTV. That does not happen now. In Birmingham, £100 million a year is being given to rogue providers with no inspection, yet my individual constituents trying to get welfare and disability benefits from the DWP have a greater inspection regime than the people making £100 million.

[Eddie Hughes]

I understand the hon. Lady’s experience, which we share, but to a degree she proves the point of the pilots; some councils have invested in staff to carry out inspections—as I mentioned when referring to Blackpool—and as a result of carrying out the inspections to which she refers, they have been able to cut their benefit bills. Councils are making the choice as to whether to invest in those staff. I remember such inspections myself. There must be an element of choice, because some councils are making choices.

Local Government Responsibilities: Public Services

Jess Phillips Excerpts

Wednesday 18th March 2020 Commons Chamber

[Christopher Pincher]

I am grateful to the hon. Gentleman for his intervention. As the Chancellor made clear, we will do whatever is necessary to stand behind our public services, our local authorities and our volunteers to get through this crisis. More announcements will be made in this fast-moving situation, so I ask him to bear with the Government in that regard.

As hon. Members will also be aware, yesterday, my Department announced £3.2 million in initial emergency funding to help rough sleepers or those at risk of rough sleeping to self-isolate to prevent the spread of this virus. The Under-Secretary of State, the homelessness Minister, made that point in his opening remarks; I just wanted to reiterate it to ensure that colleagues who have come into the Chamber more recently have heard it.

A number of Members from across the House raised the question of whether the Government have provided sufficient funding. The first point I would make—I have made it already—is that this situation is changing every day. The Government are responding at pace to the evolving challenges and working closely with the Local Government Association and other local authority representatives to understand the effects of covid-19 on the delivery of statutory services, including social care. The second point is to stress that the announcements that we have made so far, including those from the Chancellor last night, do not signal the end of the Government’s response; they signal its beginning. We stand ready to do more and we will go further as necessary.

A number of colleagues raised the question of our social care workforce, including those who care for the elderly and vulnerable in care homes and in their own homes. Building on our existing strong local relationships, the NHS and local authorities are working with care providers to make sure that people receive the specialised care and support they need during this outbreak. Councils will map out all care and support plans to prioritise people who are at the highest risk and will contact all registered providers in their local area to facilitate plans for mutual aid, and they will do this at pace.

[Jess Phillips (Birmingham, Yardley) (Lab)]

rose—

[Christopher Pincher]

I will give way one more time, because I appreciate that the statement is to come.

[Jess Phillips]

I thank the Minister. This morning, in a conference call with the leader of Birmingham City Council, the biggest council in Europe, we discussed this exact thing. Currently in social care and across care homes in the city of Birmingham—I imagine it is the same everywhere—they simply do not have the personal protective equipment to do the job that they need to be doing. I was asked to raise that directly with the Government and press them on it, because people are being put in harm’s way.

[Christopher Pincher]

I am grateful to the hon. Lady for that point. Let me reassure her. We understand the point about social care providers and PPE. I think 7 million—I quote from memory—face masks are being made available to careworkers. At least 300 masks will be provided to care homes or care home providers to ensure that this necessary and essential piece of kit is available to them. If for whatever reason the normal supplier is unable to provide the kit, the national supply disruption response number is a way for providers to find other suppliers or receive an emergency parachute drop of those masks. I should also say that, although we would ordinarily expect those sorts of workers to have things such as aprons and gloves, we will do whatever we can to ensure that whatever they need is available. We are working with local authorities and care providers to make sure that those PPE pieces of kit are available.

We have also asked GPs to look at the possibilities of offering digital appointments to provide advice and guidance to patients and potentially to their families. I am confident that we are making every effort to provide for those eventualities.

A number of Members raised the 2020-21 settlement. I hope that we have demonstrated clearly to all Members that we are doing everything possible to give local government the right support and the right resources to respond to this unprecedented crisis. Of course, local authorities have already been put on a strong footing by the outcome of the settlement for next year. The settlement, which I am pleased that the House supported just a few weeks ago, responds to the pressures that councils are facing by providing them with access to the largest increase in core spending power since 2015. CSP will rise from £46.2 billion to £49.1 billion in 2020-21. That is an estimated 4.4% real-terms increase—well above the rate of inflation. In 2020-21, the final settlement makes £1.5 billion of new funding available for adult and children’s social care. That will support local authorities to meet rising demand and recognises the vital role that social care plays in supporting the most vulnerable in our society.

In conclusion, the role of local government in delivering social care and other vital public services has never been more important than it is now and will be in the days and weeks ahead. Through our immediate actions in response to this crisis and the broader work this Government are doing to help local authorities, I am confident that we are giving councils everything they need to deliver the services upon which we and our communities rely. We remain steadfast in our commitment to do whatever it takes to help communities to beat covid-19, safe in the knowledge that, together, we will rise to these challenges. Together we must, and we will, succeed.

Question put and agreed to.

Resolved,

That this House has considered the statutory and broader local government responsibilities for public services, including social care.