(8 years, 3 months ago)
Lords ChamberMy Lords, this amendment has a lot of merit. For some time I have been discussing with certain people who know an awful lot about this, as has the noble Lord, the concept of agency: having control over your own information. It is a very important concept because the GDPR and the Bill are all about data processors looking after your stuff for you, but the real issue is having control over things that affect you. Why, if people are using it to make money out of you or on your behalf, should you not sell them that control in return for better access?
There are many issues around this that might suit a modern world in which your data can be useful, but to you, so that data processors do not just mine it and use it for their own purposes—you have control over it. This amendment has a lot of merit because it gives a foundation for us to start researching this. There is no compulsion here, but it could move us down a line whereby the data subject—the person in the street— suddenly gets some control over what happens when people research things for their own good. We are going to have to give away our location and other things to use most of these apps, so why can we not also control that and decide how to sell it to other people and benefit from it ourselves?
I, too, support the amendment. I raised this issue at Second Reading and pointed to the work of the ethics committee of the IEEE, which has done a lot of work on this. This is not as blue sky as the noble Lord suggested; this is indeed the direction of travel.
My Lords, I am inspired by the last two speeches to add some words here. This is a very imaginative amendment. There is a great debate about ownership or control of one’s personal data, and this may be an elegant solution to some of that in future, although I suspect that the noble Lord, Lord Stevenson, may be right in his prediction about the Government’s response at this stage. Again, it is a bit of future-proofing that we really should think about.
If the Government do not like this, how do they think portability will work? If portability is to be a substantive right that can be taken advantage of under the GDPR, this is a very good way to make sure that data can then be inserted into a vehicle as a result of it having been sought in a portable way. This could be a very imaginative way to give teeth to the right of portability. I shall be extremely interested to hear how, otherwise, the Government think it will take effect.
(8 years, 3 months ago)
Lords ChamberBefore I turn to the amendments in my name and that of the Minister, the noble Lord, Lord Stevenson, and the noble Baroness, Lady Harding, I would like to recognise the extraordinary role of children’s charities led by the NSPCC; the Duke of Cambridge Task Force; child experts John Carr and Professor Sonia Livingstone; the Children’s Commissioner; and the remarkable support of colleagues on the Communications Committee and from all sides of this House, especially the noble Lords, Lord Storey and Lord Clement-Jones. Without these powerful voices, we would not be introducing a statutory code of age-appropriate design to the Bill.
These amendments are a step towards a better digital future for children. They introduce a code that will set out the standards by which online services protect children’s data. They set standards that are directly related to a child’s age and the vulnerabilities associated with that age. They clarify the expectation on services to design data practices that put the “best interests” of the child above any other consideration, including their own commercial interest. They establish the standards by which the Information Commissioner will judge services on behalf of child users. Crucially, they connect design of services with the development needs of children, recognising that childhood is a graduated journey from dependence to autonomy.
Amendment 109 states that the Information Commissioner must consult widely on an age-appropriate design code, in particular capturing the voice of children, parents, child-development experts, child advocates and trade associations. In doing so, she will have to determine if the use of GPS location services to hold, sell or share a child’s current or predicted location is in a child’s best interest. She will have to consider if privacy settings for children should be automatically set to private. She will have to consider if the service can justify the collection of personal data, such as a child’s school or home address, their birth date, their likes, dislikes, friends or photographs, in order to facilitate a specific activity being undertaken by that child. She will have to deconstruct terms, conditions and privacy notices in order to make them understandable by, and appropriate for, children of different ages. A six year-old needs different protections and information from a 15 year-old. She will have to consider, with the development stages of childhood in mind, whether paid-for activity such as product placement and marketing is transparent to a child user and what reporting and resolution processes should be offered to children.
Responding to the concern raised by my noble friend Lord Erroll, the code will set out the duty of online services to facilitate the child’s right to erasure under the GDPR, with or without the help of an adult. Perhaps most importantly, the commissioner will—for the first time—consider strategies used to encourage extended user engagement; that is, those design features variously called sticky, reward loops, captology and enrapture technologies that have the sole purpose of making a user stay online. These will be looked at from a child development point of view. The opportunity cost, the need for a rich balance of varied online experiences as well as the need to get offline with ease will all be given weight.
Finally, the amendment invokes the UNCRC. The age-appropriate design code must incorporate all the rights of children, and the responsibilities of adults to them, as set out in the charter. The code created by the amendment will apply to all services,
“likely to be accessed by children”,
irrespective of age and of whether consent has been asked for. This particular aspect of the amendment could not have been achieved without the help of the Government. In my view it is to their great credit that they agreed to extend age-appropriate standards to all children.
Amendment 111 states that the code must be laid before Parliament as soon as practicable, but no later than 18 months from the passing of the Bill. Amendments 112 and 113 confirm the negative resolution procedure. Amendment 114 allows the commissioner to update the code. In Committee, my noble friend Lady Howe raised the question of enforcement. Although the code is not mandatory for online services, it is mandatory for the ICO to take it into account when investigating breaches and taking enforcement action.
Amendment 110 puts the age-appropriate design code into Clause 121 and, consequentially, into Clause 123. This means that online services facing a complaint of any kind, which have not complied with the age-appropriate code, risk enormous enforcement consequences, including the spectre of fines of up to €20 million or 4% of annual global turnover. In Committee, doubts were raised that it was technically possible to regulate the digital environment, so I am particularly grateful to the noble Baronesses, Lady Lane-Fox and Lady Shields, to Sky and to TalkTalk, for making it clear that there is no technological impediment to effective design; it is simply a question of corporate and legislative will.
Self-regulation has not provided a high bar of data protection for children. On the contrary, we have seen a greedy disregard of children’s needs from some sections of the tech sector in their eye-watering data collection policies. The introduction of a statutory code makes very clear what is required of them, and although data protection is crucial, it is not the only issue that confronts children in the digital environment. The principle which these amendments establishes—that a child is a child, even online—must now be established in every aspect of a child’s digital life, as a cultural and legal norm.
On this subject, I urge the Government to take one further step in the Bill: the introduction of a super-claimant procedure provided for by article 80(2) of the GDPR, and supported by the ICO. Children need advocates in all areas of life, including the digital. We will, no doubt, return to that in the new year. In the meantime, I thank the Minister, DCMS officials, the Bill team, the Minister for Digital and the Secretary of State. Along with those whom I have already mentioned, they have reason to be proud of introducing age-appropriate design standards to the Bill. Above all, it is a necessity for a 21st century child to access the digital environment knowledgably, creatively and fearlessly.
I support my noble friend Lord Clancarty, who has an amendment in this group. I look forward to hearing from the Minister of the Government’s commitment to the aspects of design that the commissioner will consider; that children’s needs will be at the heart of this code; and a clear indication that enforcement will be a priority for the commissioner and robustly applied. I beg to move.
My thanks to the noble Lord the Minister. The wonderful thing about having the Minister’s name to your amendments is that he has answered all the difficult questions. I thank everyone who spoke for their very kind words, not on my behalf, but on behalf of all the people who work to protect children, online and offline. I accept noble Lords’ thanks. It is very moving.
I would like to say three things. I was overwhelmed this weekend when the news broke that we had come to terms on the amendment. I received many emails from other parts of the world. To those who said in the debate that this may be a first step not just for us, but for the world—or at least in Europe—all indications are in that direction. I also reassure everyone that this amendment in no way threatened adequacy. Officials and I have been through this issue at great length. We had the kind and generous advice of Jonathan Swift QC, who is a great expert in this matter. We are quite sure of adequacy. On the question of enforcement globally, this is a challenge not for this amendment alone, but one for the Bill as a whole.
In the meantime, I look forward to working with the Government and others to make sure this is a meaningful first step to creating a digital world in which children can thrive. I beg leave to withdraw Amendment 7, and note that the other amendments will be moved as they appear.
(8 years, 4 months ago)
Lords ChamberMy Lords, I support Amendment 184. As the noble Lord, Lord Stevenson, said, the GDPR does allow not-for-profit organisations to lodge complaints about suspected breaches of data protection without needing the authorisation of the individuals concerned. I really do not understand why this has been taken out; it is such an important piece of legislation that gives teeth to data protection. Most people do not have the time or the inclination to lodge complaints against data controllers. So many organisations are now holding data about us that it is ridiculous to suggest that individuals can become data detectives responsible for finding out who holds data on them and trying to work out whether that data is being processed in accordance with data protection rules.
I went through the hassle of getting my own subject access request from the Met police. It took a lot of form filling and cost me £10, which was absolutely not money well spent because the file, when I got it, was so redacted. I did ask for my money back but was not given it. That shows me that most of us will not know that data about us is being held—so the amendment is extremely valid.
Despite my opposition to some provisions in the Bill, I accept that it is very important. However, it is equally important that we get it right and that we do not have all these derogations which mean that it has less authority and power. Personally, I think that the amendment strengthens the data protection regime without any hassle for consumers. I hope that the Government will include it in the next iteration of the Bill.
I, too, support the amendment. One thing that we can all agree on is that data regulations is a complex and highly technical area of the law. As the Bill stands, it asks members of the public to become experts on the subject, which actually creates a significant barrier to its successful implementation. My particular and declared interest in the Bill is the rights of children. It is a pervasive myth in the digital environment that all users are equal. That is a category error, because if all users are equal, children are treated in the digital environment as adults and their long-established rights and privileges do not then apply. So it is on behalf of that demographic that I want to say specifically that this amendment is very important.
Without the amendment, a child would be expected to take on the very adult responsibility of being a named complainant in a regulatory or judicial complaint for a breach of data law. In the case of a child, such a complaint is very likely to be made against a multimillion or indeed multibillion dollar corporation. That cannot be, in anybody’s mind, a fair fight. While the noble Lord’s amendment and indeed the GDPR are designed to benefit all users, I point out that the amendment usefully aligns with the recommendation made by the Children’s Commissioner and the House of Lords Communications Committee that children urgently need champions in the digital environment.
We have seen special provision being made in the Bill for libraries, archivists, the insurance industry, security and intelligence, and possibly even for journalists this evening. Given that, I am waiting for the Government to concede that, like all these other special needs groups, children are data subjects with specific needs. One of those needs is to have an informed advocate if they have a complaint. So, although I do not think that the amendment would adequately fulfil that role, because I would like to see something more formal, it would at least go some way to providing support for children should they have a complaint.
My Lords, without these amendments, I do not see how the Bill can provide an adequate remedy when a large number of people suffer a small degree of damage.
(8 years, 5 months ago)
Lords ChamberMy Lords, I shall also speak to Amendments 19, 155, 156 and 157 and in so doing I thank the many noble Lords who have voiced their support, particularly the noble Baroness, Lady Harding of Winscombe, and the noble Lords, Lord Storey and Lord Stevenson of Balmacara, who have put their names to them. In Clause 8, the Government have chosen with nothing more than a tick of a box to treat a child of 13 as if they were an adult when in the digital environment, with the explanation that they are merely aligning legislation with the age used by popular sites. That cannot be right.
Children have special protections and privileges evident in our culture, embedded in our law and determined by our being signatory to the charter on the rights of the child. Collectively, the amendments affirm that a child is a child even online, a principle that is not sufficiently articulated in the Bill. I shall go to each amendment in turn.
Amendment 18 would make the consent of a child aged 13 to 16 lawful only when a service seeking that child’s consent meets,
“minimum standards of age-appropriate design”.
Amendment 19 would make consent given by a person with parental responsibility on behalf of a child under 13 lawful only when the service seeking the consent meets the,
“minimum standards of age-appropriate design”.
Passing these amendments would make it unlawful to seek a child’s consent or parental consent on a child’s behalf without providing a service that recognises the age of that child.
Amendment 155 would require the Information Commissioner to create guidance on age-appropriate design and take into account such matters as a child’s need for high privacy settings by default, not revealing their GPS location, using their data only to enable them to use a service as they wish and no more, and not automatically excluding them if they will not give up vast swathes of data however nicely you ask. If the commissioner so wished, it could also mean giving a child time off by not sending endless notifications during school hours or sleep hours and deactivating features designed to promote extended use; making commercially driven content, whether a vlogger or a direct marketing campaign, visible to and understood by a minor; and insisting on reporting processes with an end-point and a reasonable expectation of resolution. The amendment would require the commissioner to consult a wide group of stakeholders before coming to that decision and, crucially, sets out that she must also consult children, who are so often the first to adopt emerging technologies—early to spot the issues yet rarely asked to contribute meaningfully to how their needs might be met in the digital environment. Government has been widely criticised for not consulting children, so I wish to put on the record that where their views have been captured, children have consistently called for better privacy and data management, clearer guidance on content, transparent reporting strategies and greater visibility of how their data are shared and commoditised, calls which industry and government steadfastly choose to ignore. Amendments 156 and 157 would ensure that both Houses were able to scrutinise the guidance before it came into force.
The GDPR is the substantive law which the Bill supplements. While the GDPR acknowledges that children enjoy enhanced rights online, it says little about what this means in practice, and the majority of the provisions for children sit in the recitals, which, as we heard last week, are not binding. The limitations of Article 8 of the GDPR are pointed out by Professor Sonia Livingstone OBE, who writes that:
“article 8 of the GDPR is beginning to seem to me increasingly irrelevant. When kids tick the box the companies will then bear no responsibility to them by reason of their age”.
Meanwhile, John Carr OBE says:
“If you entice or allow 13 year-olds on your site, you must … treat them in a manner relevant to their age”.
Professor Livingstone and John Carr are arguably the most renowned experts in the field of childhood online. On this matter, they are joined by the NSPCC, Parent Zone, YoungMinds, the Anti-Bullying Alliance, the CHIS and the Children’s Commissioner—among many others—in supporting the amendments. The amendments provide clarity, allow our legislation to reflect our values, and are necessary to make industry respond to the needs of children.
I do not think I mentioned confusion. What we are talking about in the Bill is purely data protection. We are talking about the age at which children can consent to information society services handling their data. What I think the noble Baroness, and a lot of Peers in the House, are talking about is keeping children safe online, which is more than just protection of their personal data.
I also apologise for interrupting but I have to support the noble Lord, Lord Knight. When I read out the list, I said that Instagram takes information such as your phone number, your birthday and who you are chatting with. That is data, so I come at this from a very clear position on children’s rights. I am very keen for children to be online. I agree with the noble Lord, Lord Knight, that we are beyond an age of consent, as he said on Second Reading. Consent is meaningless if you do not change the service on the other side of that consent. It is not simply about the bad things that happen. It is about abusing the entire data of a child when they are online. I hope that is helpful to put it back into scope of the Bill.
There may be some confusion now. I am not saying that children’s data is not important or that data protection for children is not important: clearly they are. However, the internet safety strategy addresses an overall, comprehensive range of measures that is about more than just data protection. We want to have a comprehensive strategy, which I am going to come to, to talk about safety. Nobody in their right mind is saying that we should not protect children, not only on the domestic front but internationally, as the noble Baroness, Lady Jay, said. Let me continue and I am sure all will become clear. If it does not, I am sure that the noble Baroness and others will cross-question me. If I have misunderstood what the noble Lord, Lord Knight, is getting at, I will look at Hansard and get back to him. I am sure we will come to this again.
We have a clear plan of action to raise the level of safety online for all users, as set out in the internet safety strategy. We are consulting on a new code of practice for the providers of online social media platforms, as required by the Digital Economy Act. That will set best practice for platform providers in offering adequate online protection policies, including minimum standards. Approaching the problem in this way as a safety matter, rather than a data protection matter, ensures we can tackle the problem while avoiding a debate over whether we are compliant with the GDPR. The internet safety strategy also outlines the Government’s promotion of “Think safety first” for online services. This will aim to educate and encourage new start-ups and developers to ensure that safety and privacy are built into their products from the design phase. Examples of this type of approach include having robust reporting mechanisms for users. We are looking at whether extra considerations should be in place on devices that are registered as being used by a child.
It is essential that we take a careful and considered approach to affecting the design standard of online services. Making overly complex or demanding requirements may result in negative consequences. Let me explain why. Amendments 18 and 19 essentially offer website operators a stark choice. Websites will need to either invest in upgrading standards and design or withdraw their services for use by under-16s. This is dangerous for the following reasons.
First, it could cause a displacement effect where children move to less popular platforms that would potentially not comply with such requirements—the noble Baroness, Lady Jay, talked about foreign sites. It is often more difficult to monitor these services and to ensure they have the basic protections that we expect from more legitimate sites. Platforms comply either because they are responsible or because they believe that the regulator will take enforcement action against them. Platforms hosted overseas may not always comply, because to do so would reduce the volume of users and potential monetisation, and the risk of enforcement action may be low.
Secondly, it is likely that young people, particularly those who already use these sites, may lie about their age to circumvent restrictions. This could have negative consequences for the prosecution of online grooming and underage sex: teenagers would be vulnerable to the assumption that they are over 16; adults could use this as a defence for their conduct; and sites may not be as accountable for the content that children are exposed to. This is not an imaginary problem. There have been cases of acquittal at trial, where men have had sexual relations with underage girls after meeting them on sites for over-18s only, using their presence on the site as a defence for believing them to be adults.
Thirdly, circumvention may be sought through the use of mechanisms to anonymise—I am having a problem with my pronunciation too—the use of the internet. Young people may adopt anonymising tools such as VPNs to access non-UK versions of the sites. This would make it more difficult for law enforcement to investigate, should they be exploited or subject to crime.
Fourthly, there is already in place a variety of legislation to safeguard children. Any change brought in through this Bill would have potential ramifications for other statutes. Altering how children make use of online service providers would need to be carefully worked through with law enforcement agencies to ensure that it did not damage the effectiveness of safeguarding vulnerable people.
Fifthly, these amendments do not just apply to social media services. A broad range of online services would be affected by this proposal, from media players to commerce sites. The kinds of services that would be caught by this amendment include many that develop content specifically for young people, including educational materials, not to mention the wider impact on digital skills if children are forced offline.
I move on now to more practical considerations. I am concerned that the amendments as drafted, while an elegant proposal, could serve to create confusion about what sites have to do. We know that the GDPR will apply from 25 May, and I am not convinced that this will allow enough time for the commissioner to consult on the guidance, prepare it, agree it and lay it before Parliament, and for companies to be compliant with it. Online service providers will need to adhere to the new requirements from May 2018, and may have existing customers that the new provisions will apply to. They will need some time to make any necessary changes in advance. Even with the transition period available in the amendment, this would lead to considerable uncertainty and confusion from online services about the rules they will have to follow come May. This could result in the problems that I have already laid out.
Finally, the Information Commissioner has raised a technical point. These amendments would apply only where consent is the lawful basis for processing data. Children also have access to online services where the data controller relies on a contractual basis or vital interests to offer services, rather than reliance on consent. Therefore, the amendments may have less reach than seems to be envisaged and are likely to lead to confusion as to which services the requirements apply to.
In summary, in spite of our appreciation of the aims of these amendments, we have concerns. They may prove dangerous to the online safety of children and young people. Creating unnecessary and isolated requirements runs the risk of being counterproductive to other work in this space. There needs to be some serious and detailed discussion on this before any changes are made. Furthermore, the technical and legal drafting of the amendments remains in question.
There is no doubt that further work needs to be done in the online safety space to ensure the robust and sustainable protection of our children and young people online. We have demonstrated commitment to this through the work on the internet safety strategy and the Digital Economy Act. We are working on these issues as a matter of priority, but strongly believe that it is better to address them as a whole rather than pursue them through the narrow lens of data protection. We need to work collaboratively with a wide range of stakeholders to ensure that we get the right approach. The noble Baroness, Lady Kidron, for example, was among those who attended the parliamentarians’ round table on the internet safety strategy, which she mentioned, hosted by the Secretary of State last week. We are engaged on this issue and are not pursuing the work behind locked doors. These specific amendments, however, are not the right course of action to take at this time.
I thank everyone who has contributed to this fantastically supportive debate with their very interesting comments. I am grateful to the Minister for saying that he is sure that we will return to this issue.
I am going to try to tackle a couple of points, but I do not have the organising skills with all my pieces of paper to pick up on what all noble Lords have said. I think there is a bit of a muddle in the Room about this approach, which is aimed deliberately at all data controllers. Those people who have for many years been designing with children in mind will have less far to go to meet the regulations than the people who have not been thinking about children at all. I am deliberately saying that it is a data question; I believe it to be one. This is not supposed to be in the gift of a few big companies; these amendments are supposed to deliver what children deserve and need in the digital environment. It is excellent that it is in a data environment, because it becomes a price of doing business. To the people who have misunderstood the point, we are saying that it will be unlawful to process data unless you provide these services—and, when that is the case, just watch the gold rush toward smart age verification. If children’s data is being processed unlawfully, we would expect there to be some sort of enforcement. I admit to the Minister that our amendment could perhaps do with a bit more work on enforcement and what that might look like.
Secondly, I want to make a point about resilience and education. I believe we are about to discuss education, which is an enormous component of online safety and resilience for children. But we must not make the mistake of thinking that children have to adapt to the needs of data controllers; it is data controllers who must meet the needs of children. That is what these amendments are about. I am absolutely committed to working with the Government, because all their public pronouncements on this subject are in that direction. We have to make it work, so that at least some of the work is done on the other side of the equation. I am unhappy about it being put in the context of getting a few big companies paying for some digital champions. In fact, I was very concerned that the Secretary of State chose to announce the internet safety strategy alongside Facebook, which has a programme it charges schools for that also teaches young people to be very good Facebook users. Before we get to that point, arm in arm with some of these people, we must first work out what our standards are. That is the role of this House. It may not be outsourced to Silicon Valley; that is not appropriate.
On data controllers raising the age, it is worth noting that nearly 3 billion people are online and one-third of them are under the age of 18. That is not a marginal group; that is a huge group. I find it hard to believe that data controllers will abandon that consumer group, just because we have asked them to behave a little better and be a little more moderate in the data they are taking. Again, regulatory compliance is a cost of doing business. Every business has it; this is just another example. I want to discuss this issue with the noble Baroness, Lady Howe, and write to her. She made some excellent points; some of them were perhaps on the misunderstanding of whether such compliance was for everybody or just some sites. I absolutely support her on the question of evidence and evidence-based legislation in this area; I do an immense amount of research work with children and academics. I agree with her, and will write to her in detail because her points were so specific.
Finally, I hope that the Minister, Matt Hancock, will forgive me for quoting him one more time. He said that the Bill’s purpose was to give,
“consumers confidence that Britain's data rules are fit for the digital age in which we live”.
I do not think that having millions of young kids in the United Kingdom treated as adults is a fit outcome for the digital age. I welcome the noble Lord’s clear sign that he is willing to talk to us. I will definitely be doing that. I hope he will also show me his legal opinion, as well as wanting to see mine. With that, I beg leave to withdraw the amendment.
My Lords, does the Minister agree with the noble Lord, Lord Storey, that PSHE would be the most appropriate way to educate young people about data rights? If so, I note that the Secretary of State, Justine Greening, has today announced that Ian Bauckham will lead the review on how relationship and sex education for the 21st century will be delivered. Can the Minister, who is clearly prepared to think about this appointment today, ask whether it is within his scope to think about how data rights education may be delivered as part of that review, and whether the review will draw on the work of the previous person who reviewed the delivery of PSHE, Sir Alasdair Macdonald, the last time Parliament thought that compulsory SRE was a good idea?
I support the amendment. I was on the House of Lords Communications Committee, to which the noble Lord just referred. We recommended that digital literacy be given the same status as reading, writing and arithmetic. We set out an argument for a single cross-curricular framework of digital competencies—evidence-based, taught by trained teachers—in all schools whatever their legal status.
At Second Reading, several noble Lords referred to data as the new oil. I have been thinking about it since: I am not so certain. Oil may one day run out; data is infinite. What I think we can agree is that understanding how data is gathered, used and stored, and, most particularly, how it can be harnessed to manipulate both your behaviour and your digital identity, is a core competency for a 21st-century child. While I agree with the noble Lord that the best outcome would be a single, overarching literacy strategy, this amendment would go some small way towards that.
My Lords, I add my voice to that of the noble Baroness, Lady Kidron. President Clinton memorably said that the first step in solving a problem is recognising there is one. If anyone does not believe there is one, we rehearsed some of it in the previous debate; I would also advise them to watch two very recent TED Talks by Zeynep Tufekci and Sam Harris. If, having seen these, they can convince themselves there is not a serious and urgent problem, then their judgment is very different from mine.
I will speak for a couple of moments on this because I regard it as a very significant issue. Karl Marx—who knew a thing or two—said that if you change the dominant mode of production that underpins a society, the social and political structure will change, too. I believe we have changed the fundamental mode of production that underpins society. It is now called digital. We have to address that and we are not addressing it anything like seriously enough. There are two issues I would like to raise, and if there is a note of frustration in my voice, I apologise.
In 2003, through very torturous processes in this House, we managed to persuade the then Labour Government to impose a duty on Ofcom—and I spend most of my life defending Ofcom—which was very clear; it was laid out by the noble Baroness, Lady Jay, at Second Reading. Ofcom was given the specific duty of promoting media literacy. The wording was that Ofcom was required,
“to bring about, or to encourage others to bring about, a better public understanding of the nature and characteristics of material published by means of the electronic media”,
and,
“to bring about, or to encourage others to bring about, a better public awareness and understanding of the processes by which such material is selected, or made available, for publication by such means”.
Fifteen years later, in respect of these duties, Ofcom has wholly failed. By taking a very narrow, technical view of its responsibility, it has done almost nothing to promote notions of digital literacy in the electronic media. If we are not careful, the same will happen in the digital world. The noble Baroness, Lady Lane-Fox, used a much better phrase than “digital literacy”. She used the phrase “digital understanding” in a recent debate in your Lordships’ House. That is really what this is about.
To emphasise something that the noble Baroness, Lady Kidron, said, this is all about data. Ten days ago in Los Angeles, Lachlan Murdoch—who I think also knows a thing or two about this business—said the following:
“We’re in the beginning of an incredible transformation … we’re in the first months of something that will have a multi-decade life and future. Businesses that have large data sets and robust data sets will be the companies that win in the future”.
Every company in Silicon Valley and every communications company in the world knows that. This is why this is such a fundamental issue.
To my delight and surprise, the Italians appear to have picked up on this. In the New York Times of 18 October there is a long piece about a new law that was passed on 31 October by the Italian parliament that entirely acknowledges that young people have to have a far greater understanding of the modes of information, the nature of information and the ramifications of information than is presently the case. Some 8,000 schools in Italy are now receiving instructions on how to get across to children the seriousness and importance of, first, the manner in which they give and use their data and, secondly, the means by which they are informed.
Finally, in a very recent book Move Fast and Break Things by Jonathan Taplin, a man I happen to know, he says:
“Part of our role as citizens is to look more closely at the media surrounding us, think critically about its effects, and whose agenda is being promoted”.
I put it to your Lordships that every single front page of every newspaper over the past four months has made this extraordinarily evident. In the words of the noble Baroness, Lady Lane-Fox, we are “sleepwalking” into a situation over which we have little control and of which the companies that do have control are not taking sufficient notice. As proved by the Communications Act 2003, you can crunch out the best possible wording and it is still possible for that wording to have absolutely no lasting effect on society as a whole.
(8 years, 5 months ago)
Lords ChamberMy Lords, I declare my interests and take this opportunity to thank the late David Rose, who gave me my first opportunity to direct a film when I was not yet 24 years old and there were no women directors around. I also pay tribute to the noble Lord, Lord Best, who is a diplomat of the highest order and an excellent chairman of the committee, and to the Secretary of State for heeding our call in her wonderful decision not to privatise Channel 4.
I thought that I would be providing an alternative view, but it turns out that I rise only to support the noble Lord, Lord Storey, which I am happy to do. I want to draw attention to an influential report, A New Destination for the Arts, which many noble Lords may remember was published in 2015 by GPS Culture. It made a very strong case for the transfer of public arts funding to the regions and nations. The report became the zeitgeist for a couple of years, and was responsible for a huge shift in attitude, with vast sums of public money and some private funds going from London to the regions. The report argued that London had drawn further and further ahead of the rest of England in its dominance of cultural life and that unless decisions on programme design and funding allocations were taken at local level, the privileges and concerns of a metropolitan elite would always prevail, thereby leaving the nations and regions behind in relation to the cultural, economic and social benefits of the creative industries. Crucially, that also leaves them out of the financial support and training of creative talent.
I hear those noble Lords who talk about reallocation and the dearth of talent. There has been a presumption in this debate that all the talent lives in London. I would say that while there is a presumption that most of the talent works in London, it does not necessarily live there, and this is a huge opportunity.
Furthermore, the report gave evidence that the rebalancing would have to be at sufficient scale to reduce the risk of parochialism and ensure the creation of creative communities, which rely on a mix of skills and competencies to make creative collaboration and production sustainable. The same argument pertains here. We have seen what the BBC’s move has meant in Salford; we have seen the “Game of Thrones” effect in Northern Ireland and that of “Doctor Who” in Cardiff. Controversial and expensive as that BBC move to Salford was, it has had a significant economic and cultural impact, with a growth in opportunities for local employment and training. We can see that a more diverse group of decision-makers eventually ends up making our screens more diverse. That includes the vast numbers of UK citizens who live outside London and are currently under-represented, not only on the screen but particularly behind it.
I accept Channel 4’s arguments that moving its production spend and not its headquarters would make the greatest difference, that it is a publisher and not a producer, and that it wishes to stay close to its advertiser clients. But as the report articulates, it is only by creating an entire environment, sufficiently large and powerful that commissioners and production staff live and work, side by side, outside the capital, that we will see cultural change. What we have to decide is what we want to see in cultural change. Equally, I accept that if the Government were to insist on the superficial act of moving the headquarters but leaving the production spend with companies largely based in London, the cultural dominance of decision-makers in London would remain. The more exponential benefit of production spend is a greater contribution, so it is an all-or-nothing picture.
The noble Lord, Lord Best, will laugh if I disagree with Enders, because I often disagree with Enders. However, I think its assumption that the talent is in London and it has to move that way is false. As someone who plays host to at least 30% of the members of the Newcastle acting community who have to leave their families, their houses and their homes to come to London but who cannot afford to live and work away from home unless they B&B with me, I think we have to take this seriously.
I would like to make it clear that Channel 4 exceeds its current remit and that my words, and possibly those of the noble Lord, Lord Storey, are applicable to any major institution in the cultural industries. Whether it is for Channel 4 to fulfil the vision of moving something up north is an open question but, unless it is done by someone in the cultural industries, we are going to have an industry that is perpetually out of balance.
Our public broadcasting is the envy of the world. Its independence is an essential aspect. Channel 4 is an independent statutory organisation that enjoys sole responsibility for delivering undertakings on a 10-year licence, which it is in the middle of, so I do not understand on what basis we are insisting that it does anything—because, until it fails to meet its existing obligations, I do not see a role for government in moving it anywhere. While I personally would be delighted to see Channel 4 do its brilliant work of making distinctive and innovative programmes and challenging and inspiring further from this House than Horseferry Road, that is a decision for the Channel 4 board, not for the Secretary of State.
(8 years, 7 months ago)
Lords ChamberMy Lords, I will use the time available to make two brief points. First, we often equate digital understanding with digital skills, and I believe that is an error which will hold us back. Secondly, I suggest that digital understanding must include a willingness to impose our values on the digital environment as well as to understand it on the terms that it currently presents itself.
With regard to the first point, I draw noble Lords’ attention to a report, “Digital Skills for Life and Work”, that will be published on 17 September by the UN Broadband Commission for Sustainable Development. I declare my interest as a named contributor to this, as well my interests on the register. The report gathers some of the best research available from around the world, including from the big tech companies and concludes, in its chapter on skills, that many of the things explicitly labelled as 21st century digital skills are not actually skills but are a combination of knowledge, work habits, character traits and attitudes. The label “skills” encompasses abilities that cover a range of different technical, cognitive, social and ethical domains.
The report underlines that not all of these competencies involve direct use of digital technology. Many of them require awareness, critical understanding and non-technical expertise. In particular, it points out that digital interactions include not only what an individual does but what is done to an individual—and, increasingly, what is done to an individual when they are not consciously or deliberately engaging with the digital environment. In that case, it firmly attaches the idea of safety and security to a knowledge of and an implementation of rights.
The report states that skills, both basic and advanced, are just one small component of a broader set of literacies required for digital competency. It lays out those competencies in some detail, but I urge the Minister and the Government to embrace this notion of digital competency. I recommend the report to the many Ministers who have work in this area and will put a copy in the Library for colleagues after publication.
My second point is that technology is neutral but its culture is not, as the noble Baroness, Lady Lane-Fox, so carefully set out. There is an awkward tension in having a technology that is able to help us to confront our societal needs—an ageing population, health outcomes, education, transport, climate change and so on—and a corporate culture that aggressively balks at the responsibilities implicit in sharing its tax burden or long-term societal responsibilities in the nation states in which they operate. They are the richest companies in the world, with a vast turnover of products which depend on their novelty and expire quickly. They reside nowhere and answer to no one because their presence and their business are considered virtual, even if the products and services they deliver are not.
Any discussion about digital understanding does not begin and end with teaching digital skills or competencies, how to protect the vulnerable online, automation or even questions of security and encryption but rather starts with the question of how we yoke the incredible power and potential of digital technology to our societal values. This in turn requires us to be somewhat clearer about what those values are, and what institutions and arrangements—national and international—are required to implement and protect those values.
The Government have announced an array of interventions in the digital environment. We await a Green Paper and a digital charter. To my knowledge, there is work going on in the Home Office, the Department of Health, the Department for Education, DCMS and the Ministry of Justice. I am looking for a clear core, a clear articulation of our values and a commitment to making our children, businesses and institutions—and our Parliament—digitally competent.