Transport Accessibility for Disabled People

Gideon Amos Excerpts

Thursday 26th March 2026 Commons Chamber

[Gideon Amos (Taunton and Wellington) (LD)]

It is appropriate to take part in this debate on what is National Epilepsy Day. I am grateful to the Chair of the Transport Committee, the hon. Member for Brentford and Isleworth (Ruth Cadbury), for securing the debate and for her expertise in this area, and I congratulate her on doing so. I thank all colleagues across the House who have spoken, including my hon. Friends the Members for North East Fife (Wendy Chamberlain) and for North Norfolk (Steff Aquarone), who are admirably increasing the pressure for accessibility improvements in their constituencies.

The debate has shown what disabled people have known for a long time: accessibility is still too often treated as a box to tick late in the process, rather than being built in from the start, with the result that people are left trying to navigate a system that may function on paper but too often breaks down in practice. That is why the issue cannot be approached piecemeal—with one part of the system considered in isolation, each body concerned only with its own narrow responsibilities —because what matters in real life is whether the whole journey works from beginning to end. The proper test for the Government is therefore a practical one: can someone get from home to work, to college, to hospital or to the high street, or to see their friends or family, safely and reliably with the same basic confidence as anyone else? For too many disabled people, the answer is still no.

The wider picture makes that clear. Only 31% of British stations had full step-free access as of November 2025, 57% of the working-age population in England live in areas with low public transport access to jobs, and bus journeys have fallen by more than a billion since 2015. Those are not separate problems; they are a sign of a transport system in which accessibility has not been given the place it should have in decisions about infrastructure, service levels, procurement and oversight.

Access to healthcare is also harder where public transport is lacking. Some 66% of elderly people are unable to reach hospital by public transport within 30 minutes. Waits for driving tests remain stubbornly high, which of course is particularly concerning for people who are disabled and rely on driving as their only means of getting around.

The issue is not simply whether there are accessibility duties in law; it is whether accessibility is shaping decisions early enough to prevent exclusion from being built in from the beginning. Failure to get the design right at the outset puts more costs and inconvenience on people and means they have less independence later down the line.

Constituents of mine have raised the situation at the bus stop by the former Three Cups pub in Wellington, where parked cars prevent buses from pulling in so disabled passengers and others cannot board safely and ramps cannot be put out. Street design, parking enforcement, vehicle operation and passenger assistance all need to work together to solve those problems.

I have also heard from residents of Creech Heathfield, who have spent months trying to get a response from bus companies about wheelchair accessibility, but have received no meaningful reply. That, too, is part of accessibility. A system that does not respond when disabled people raise barriers is a system that is failing them. The same pattern can apply to taxi provision: with a shortage or scarcity of accessible cabs, bookings often fall through or unsuitable vehicles arrive instead. If policymakers treat accessibility as a marginal issue, or something that can be covered by special arrangements later on, what develops instead is a patchwork of uncertainty in which disabled people are expected to plan around failure—that is not good enough.

For disabled people, rail matters, buses matter, taxis matter and driving support matters, as do the links between them all. The Liberal Democrats have played their part. I am pleased to have played my part in the campaign to ensure that ticket offices in my constituency were retained, which the hon. Member for Battersea (Marsha De Cordova) mentioned. We have also proposed amendments to Bills on accessible information and representation for passengers with access requirements, on bus accessibility and reporting, on extending support for disabled people, and on the rail passenger’s charter. How will the Government embed transport planning from the outset in future projects so that key decisions are made at the right stage, and how will they bring rail, buses, taxis and driving support together into a more coherent strategy for disabled people.

If I may, I will end on a positive note, which I know is unusual in this place. In looking back on my experience, I have a confession: I was a pusher from my childhood to later in life, as my mum was a wheelchair user before the days of electric wheelchairs. I identify with the experience of the hon. Member for Bexleyheath and Crayford (Daniel Francis) of accompanying people on public transport. In those days, we relied on my mum being an indomitable character who would pressgang any available member of the public—family, porters, taxi drivers—to get her across the country. Before public transport accessibility, that involved planks of wood to ramp across the steps from our house into the taxi, or lifting her into the goods van, where she would rattle around with the mailbags from one end of the railway line to the other. On some of those journeys, it was less like being a helper and more like being an extra in “Around the World in 80 Days”.

Those days have passed, however. Things have improved, and as the voices of disabled people have been heard more, there have been improvements in public transport accessibility. That accessibility should not depend on luck, persistence or whether somebody remembered accessibility late in the process; it must be part of the plan from the start.

[Madam Deputy Speaker (Judith Cummins)]

I call the shadow Secretary of State.