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Written Question
Internet: Privacy
Monday 28th April 2025

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, if his Department will take steps to strengthen consumers' online privacy protections.

Answered by Feryal Clark - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA) apply to all online services that use personal data and require organisations to process personal data lawfully, fairly, transparently and securely, unless certain limited exemptions apply. The legislation already gives consumers important rights in relation to their personal data, such as the right to seek access to it, object to its processing or seek its erasure. Consumers can also bring complaints about the handling of their personal data to the independent regulator for data protection, the Information Commissioner’s Office (ICO).

Measures in the Data (Use and Access) Bill include revamping the ICO with a new governance structure and powers of enforcement – ensuring people’s personal data will continue to be protected to high standards. Under the new digital markets regime, the Competition and Markets Authority could also introduce targeted remedies that strengthen consumer choice and control.


Written Question
Voice over Internet Protocol: Older People
Friday 11th April 2025

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, if he will meet with organisations representing older people to discuss the potential impact of the transition to digital telecommunications infrastructure on (a) older and (b) vulnerable people.

Answered by Chris Bryant - Minister of State (Department for Culture, Media and Sport)

We are always happy to meet - as the Government has met several times - with organisations representing older people several times to discuss the impact of the industry-led analogue to digital migration on older and vulnerable people.

Following engagement with multiple organisations representing older people across the UK, the Government in November 2024 published a definition of vulnerable customers who may require additional support during the migration. This definition includes those who are telecare users and those dependent on their landlines. Any customer, including the elderly, can also self-identify as requiring additional support.


Written Question
Copyright: Artificial Intelligence
Friday 11th April 2025

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what steps his Department is taking to ensure the adequacy of the UK copyright framework for creatives in the context of AI-generated content.

Answered by Feryal Clark - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)

Copying protected material in the UK infringes copyright unless it is licensed, or an exception to copyright applies.

The Government recently consulted on several topics relating to the interaction between copyright and artificial intelligence (AI).

This consultation closed on 25th February. The Government is reviewing the responses to the consultation, it will continue to engage extensively on this issue and its proposals will be set out in due course.


Written Question
Social Media: Children
Monday 10th February 2025

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what recent assessment has he made of the impact of social media use on children's well-being.

Answered by Feryal Clark - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)

In November 2024 DSIT announced a feasibility study to further understand the impact of smartphones and social media on children.

The study will review existing evidence on the topic and assess which research methods will be most effective in determining the causal effect of social media and smartphones on children’s developmental outcomes. The study will conclude in May 2025.


Written Question
Public Telephones
Wednesday 27th March 2024

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, how many and what proportion of public phone boxes were removed in (a) Liverpool and (b) England in (i) 2023, (ii) 2022, (ii) 2021, (iv) 2020 and (v) 2019.

Answered by Julia Lopez

Ofcom, the UK’s telecommunications regulator, is responsible for the regulation of public call boxes (PCBs). Under the telephony universal service obligation (USO), communication providers (CPs) such as BT and KCOM are required to provide telephony services throughout the UK, including PCBs. Ofcom have told us that they do not hold data on the number of PCBs removed by city or country.

In June 2022, Ofcom amended the rules regarding the removal of PCBs. Ofcom removed the local veto process and replaced it with a set of strengthened criteria which would ensure PCBs that are still needed are protected from removal. In this way, the removal of PCBs would become more efficient, while protecting the public’s needs. These criteria protect PCBs where:

  • they do not have coverage from all four mobile network providers; or
  • are located in an area with a high frequency of accidents or suicides; or
  • they have made 52 or more calls over the past 12 months (i.e. the equivalent of one call per week); or
  • there is other evidence of a reasonable need for the PCB, for example, if it is likely to be relied upon in the event of a local emergency, such as flooding, or if it is used to call helplines.

If a public call box that is the last at a site does not meet any of these four criteria, CPs can consult with the relevant local authority on removing it. CPs must still take account of any views and evidence received from this consultation before deciding whether to remove the box.

Public call boxes that are not the last at a site can be removed by BT and KCOM without consultation.


Written Question
Public Telephones
Tuesday 26th March 2024

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what recent discussions she has had with (a) BT and (b) Ofcom on the adequacy of the provision of public phone boxes.

Answered by Julia Lopez

Ofcom, the UK’s telecommunications regulator, is responsible for the regulation of public call boxes (PCBs). Under the telephony universal service obligation (USO), providers such as BT and KCOM are required to provide telephony services throughout the UK, including PCBs. BT is required to ensure the adequate provision, repair and maintenance of PCBs. Ofcom’s rules and regulations regarding PCBs can be found on Ofcom’s website.

As Ofcom is responsible for monitoring this requirement of telecoms companies, DSIT has not had recent discussions on this matter.


Written Question
Public Telephones: Repairs and Maintenance
Tuesday 26th March 2024

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what recent discussions she has had with (a) BT and (b) Ofcom on the maintenance of public phone boxes.

Answered by Julia Lopez

Ofcom, the UK’s telecommunications regulator, is responsible for the regulation of public call boxes (PCBs). Under the telephony universal service obligation (USO), providers such as BT and KCOM are required to provide telephony services throughout the UK, including PCBs. BT is required to ensure the adequate provision, repair and maintenance of PCBs. Ofcom’s rules and regulations regarding PCBs can be found on Ofcom’s website.

As Ofcom is responsible for monitoring this requirement of telecoms companies, DSIT has not had recent discussions on this matter.


Written Question
Public Telephones: Liverpool
Tuesday 26th March 2024

Asked by: Ian Byrne (Labour - Liverpool West Derby)

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what recent discussions she has had with (a) BT and (b) Ofcom on the adequacy of the provision of public phone boxes in Liverpool.

Answered by Julia Lopez

Ofcom, the UK’s telecommunications regulator, is responsible for the regulation of public call boxes (PCBs). Under the telephony universal service obligation (USO), providers such as BT and KCOM are required to provide telephony services throughout the UK, including PCBs. BT is required to ensure the adequate provision, repair and maintenance of PCBs. Ofcom’s rules and regulations regarding PCBs can be found on Ofcom’s website.

As Ofcom is responsible for monitoring this requirement of telecoms companies, DSIT has not had recent discussions on this matter.