Wheelchair Provision: Independent Review Body

Jim Shannon Excerpts

Tuesday 21st April 2026 Westminster Hall

[Jim Shannon (Strangford) (DUP)]

As always, it is a pleasure to serve under your chairship, Dr Murrison. A special thanks to the hon. Member for Bexleyheath and Crayford (Daniel Francis) for the opportunity to support him in this debate on a subject of which he has personal knowledge, and for his opening speech. If I recall right, we had a 30-minute debate on the issue some time ago, and now we have a more substantive debate on this important subject, which gives us the opportunity to highlight the need for improvements for many of our constituents. I know that the Minister does not have responsibility for Northern Ireland, but I will give our perspective to support the hon. Member for Bexleyheath and Crayford and those who will speak after me. It is nice to see the Minister in his place; he is becoming a bit of a regular in Westminster Hall.

[Mr Gregory Campbell]

Not as regular as you!

[Jim Shannon]

He is trying to catch up. I look forward to his response and that of the shadow Minister, the hon. Member for Hinckley and Bosworth (Dr Evans). I tapped him on the shoulder and said, “Luke, you’re back again!” It is a real pleasure.

When Members use phrases such as “postcode lottery”, it brings a smile to my face, but not in a humorous way; due to our legislation, my constituents do not have the ability to participate in the postcode lottery and benefit for their street, and yet when it comes to provision for disabled people, we seem to be right in the heart of that painful reality. Whether someone is in Newtownards or Newcastle, their ability to live an independent life should not depend on which trust’s boundaries they live within. I concur with the hon. Member for Bexleyheath and Crayford that the current situation is not acceptable, and the changes we seek from the Minister must be transformative.

[Carla Lockhart (Upper Bann) (DUP)]

Recently, I was listening to the radio and heard the story of Phil Eaglesham, a former Royal Marine who served in Afghanistan and, as a result, needed a wheelchair. He founded a company, Conquering Horizons, which designs all-terrain wheelchairs for indoor and outdoor use. Does my hon. Friend agree that we need to get beyond the basic needs and look towards the real-life needs of those who need wheelchairs? Does he agree that it would be beneficial for the Minister to meet Phil, hear his story, and hear how he is transforming the lives of those who need wheelchairs?

[Jim Shannon]

I thank my hon. Friend for her intervention; she underlines the point. I was going to give the example of a young fella from Newtownards. He lives in Dundonald, but he is more seen in Newtownards. He has severe, complex mobility needs, but he is the brightest wee boy you ever met in all your life, and he always encourages and lifts me when I meet him. He is a Chelsea supporter, so he needs some help at the minute, because they are not doing too good. I am a Leicester City supporter, and we are not doing too good either, so we have something in common.

There was just no way in the world that the NHS could give him the wheelchair that he needed for his special needs—similarly to the example that my hon. Friend mentioned in respect of those who have served in the forces. The only way that wee boy could obtain the wheelchair that he needed was through fundraising. Dessie Coffey in Newtownards has been fantastic. He raises money for all charities, but he did so especially for this wee boy. Over a period of time, we raised about £6,000 to help him with his wheelchair, and today that wee boy has some independence.

I wrote to one of the Manchester United stars—my mind just went blank and I cannot remember who it was, but he no longer plays for them—and he sent me a signed autograph, so I gave it to the wee boy and he sold it for £100. Again, if it was not for individual fundraisers, he just would not have had the money. I very much believe that we need an independent national review body to oversee wheelchair provision, and I support the hon. Member for Bexleyheath and Crayford in his call for one.

Some might ask why we need another body in an already complex system. The answer is quite simple: because the current system is failing the very people it was built to serve. Northern Ireland has the longest health waiting lists in the United Kingdom. People are waiting years for orthopaedic surgery, and while they wait, their mobility needs change, often without the system keeping pace. Just last year, we saw the collapse of NRS Healthcare, which was the main provider of repairs for our regional service. The Business Services Organisation stepped in to steady the ship, but that moment of crisis exposed the fundamental truth that out wheelchair services are fragile.

[Dr Luke Evans (Hinckley and Bosworth) (Con)]

The NRS case is so important. I am keen to understand how the Government are ensuring the ongoing provision and servicing of wheelchairs, given that NRS has gone bust. I have been contacted by constituents who worked at high levels in NRS, and who are concerned that those contracts will not be followed up. Is the hon. Member concerned about that, too?

[Jim Shannon]

I certainly am. The shadow Minister always speaks with great knowledge on such matters, and I look forward to his speech. Hopefully, the Minister will respond positively to his point. Although waiting lists do not fall under the Minister’s responsibility, the fact is that they are of such length all over the country that mobility is declining, and support is needed more than ever.

One of the greatest merits of having an independent review body would be the death of the data desert. Currently, we do not have a full, transparent picture of the true demand for wheelchairs in the United Kingdom. An independent body would mandate high-quality, comparable data, forcing the Department of Health to confront the true scale of the backlog. The issue of data comes up during almost every debate we have on health. How can we know how to respond if we do not have the data and information? Perhaps the Minister could tell us how we can quantify the demand through data, which clearly needs to be collected.

We also need accountability that has teeth. Currently, when things go wrong, users are often left to navigate a complaints maze with their trust. An independent body would act as an impartial watchdog, ensuring that the wheelchair equality framework is not just a document on a shelf in Belfast or elsewhere, but a standard to which every service user can hold their trust. I gave the example of the wee boy—his name is Reuben Walls—and how fundraising got him what he wanted, but we need a system to help those who cannot fundraise and do not have the finances.

Every day that a child waits for a wheelchair or an adult sits in an ill-fitting seat that causes pressure sores, the cost to the health and social care system grows. Research shows that the right wheelchair can deliver a societal return worth triple its cost. Having an independent body would ensure that we treat wheelchair provision not as an optional extra, but as a vital investment in our economy and health. We need a national body that listens to the Wheelchair Collective, champions the user voice and ensures that the promise of

“the right chair, at the right time, right now”

is kept for every citizen in this United Kingdom of Great Britain and Northern Ireland. I look to the Minister and the Government to ensure and provide that, and I think all of us here today wish to see the same thing.