Post Office Services: Edinburgh West

Richard Foord Excerpts

Monday 27th November 2023 Commons Chamber

[Christine Jardine]

That is a good point. The national service is being undermined. As the hon. Member mentioned, deliveries are not being made. Moreover, one third of rural post offices are now only part-time outreach services, open for an average of five and a half hours. It is not the service that we knew for many years and that communities are entitled to expect.

The irony of all this is that the Post Office still generates around £5 billion for the economy every year. In constituencies such as mine, which has lost 70% of its bank branches since 2015, we increasingly rely on the post office for banking services and so much more.

[Richard Foord (Tiverton and Honiton) (LD)]

I would like to share with my hon. Friend a short quote from a letter that a constituent of mine wrote to me about the reduction of Driver and Vehicle Licensing Agency and other Government services at post office branches. He said:

“Having worked for the Insolvency Service, I am aware that there are many people who do not have bank accounts, are better able to manage their affairs using cash, or need the reassurance of a face-to-face transaction to avoid getting into difficulties.”

Does she agree with my constituent?

[Christine Jardine]

I most certainly do agree with my hon. Friend’s constituent. Citizens Advice tells us that almost 20% of people still visit their post office weekly for one of the services that he mentioned. That increases to 23% of those in rural areas, 27% of carers, 22% of over-65s and 21% of disabled people, so there is a need in our communities. On the DVLA services that my hon. Friend mentioned, the contract with the Post Office ends in March next year. Currently, the Post Office handles more than 6 million DVLA transactions annually, which contributes £3.2 million per year to postmaster remuneration.

People rely on their post offices for all these services, yet we are seeing them fail because they do not have the support that they need from the Government. It is not worth their while; the postmasters who are closing in my constituency tell me that they do not have the support that they need. If we are to save what was once rightly claimed to be the front desk of Government in our communities from becoming an adjunct slotted into shops that are willing to put up with it, we need something to be done quickly.

Post Office Compensation

Richard Foord Excerpts

Monday 18th September 2023 Commons Chamber

[Kevin Hollinrake]

I echo the hon. Gentleman’s sentiments about my predecessors, not least my hon. Friend the Member for Sutton and Cheam (Paul Scully), who did a brilliant job and has been hugely supportive of the work I have done since taking over his responsibilities. I also thank the hon. Gentleman, who I think has spoken in every statement and debate on the matter in which I have participated as a Back Bencher or as part of my ministerial duties. He does an excellent job representing his constituents and many others.

The hon. Gentleman makes a very interesting point about Horizon evidence. I am happy to meet him to discuss his concern about the case. Of course, we do not interfere with what the courts decide. That is the difficulty: the courts follow independent processes under the separation of powers, as he is aware, so a conviction cannot be overturned unless the court so decides. However, I am very happy to look at the case, perhaps in conjunction with his constituent. I am keen to help wherever we can.

[Richard Foord (Tiverton and Honiton) (LD)]

My question is slightly related to the previous one, and I agree that our focus must be on ensuring that everyone who was caught up in this scandal is properly compensated. Some of the postmasters who were dismissed because of the scandal were not formally prosecuted, perhaps because they paid the cash difference for the alleged shortfall before prosecution happened. Nevertheless, they still faced dismissal and many of them were still dismissed. It has been incredibly difficult for those people to get compensation, and this whole ordeal continues to drag on. Can the Minister outline what steps have been taken to ensure that everybody receives swift and fair compensation, including those postmasters who were not prosecuted?

[Kevin Hollinrake]

The hon. Gentleman raises an important point. It is right that everyone is fairly compensated, and the detriment that people experienced will vary. As he rightly says, not all were prosecuted. That is why we have the historical shortfall scheme running, and 99% of those cases have been made offers. We also have the group litigation order scheme, which is about to be rolled out and is open for claims right now.

As I said in a previous answer, the process of assessing someone’s claim is complex and difficult, and in every single compensation scheme I have been involved in, including some of the banking schemes, it has taken a long time to settle those losses. We are looking at every possible way to expedite not just the overturned convictions scheme, but the other schemes, and we have some other ideas on how we might do that. We share the hon. Gentleman’s sentiment and we are working night and day to get those claims settled more quickly.

Oral Answers to Questions

Richard Foord Excerpts

Thursday 14th September 2023 Commons Chamber

[Ms Ghani]

I was in front of the Select Committee; that session would have been afterwards. I have just been informed that the Prime Minister is very much focused on securing a trade deal and on the other details that the hon. Gentleman raised. Because it is a Select Committee issue, I will make sure that he gets all the details in writing.

[Richard Foord (Tiverton and Honiton) (LD)]

During the recess, I visited Heathcoat Fabrics, an innovative export business in Tiverton; its achievements include selling to NASA a device that helped land the Mars rover on the surface of Mars. Earlier this year, HMRC rejected Heathcoat’s research and development claim without so much as a meeting. Will the Minister talk with colleagues at the Treasury to establish why Heathcoat Fabrics and other innovative export businesses are having R&D claims rejected this year?

[Ms Ghani]

I say simply that yes, I will.

Oral Answers to Questions

Richard Foord Excerpts

Thursday 18th May 2023 Commons Chamber

[Kemi Badenoch]

I thank the hon. Lady for raising that issue. As I said earlier in reply to a question about energy support for small businesses, we do know that businesses are facing high energy costs. The Government are currently paying about half of everyone’s energy bills. I talked about the energy bill relief scheme and the energy bills discount scheme. We are doing everything we can to support businesses in the hospitality sector, but if there is something that is specific outside that, I ask her to please write to us and we will see whether there is any further support that can be offered.

[Richard Foord (Tiverton and Honiton) (LD)]

T7. According to the website for the Department for Business and Trade, the Department is supposed to“shape our rules to ensure businesses thrive”. Edenvale Turf is a successful small and medium-sized enterprise in my part of Devon and it employs more than 20 people. Older Edenvale workers have grandfather rights as supervisors, but they have been told that they will no longer be eligible to act as turf-cutting supervisors without taking a National Vocational Qualification. Will the Minister meet me to discuss how the Government might prevent scores of older, experienced people from leaving the workforce by getting out of the way and ensuring that businesses thrive?

[Kevin Hollinrake]

The hon. Gentleman raises a very important point. Clearly, our regulation must work in favour of employment and helping people to get work and stay in work. I am very happy to meet him, possibly with one of my colleagues from the Department for Work and Pensions, to look at this matter.