Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential impact of delays by the Child Maintenance Service on (a) parents and (b) children who rely on child maintenance payments.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
We know that children in separated families are more likely to live in poverty than those in non-separated families. Child maintenance payments through both statutory and non-statutory arrangements keep approximately 120,000 children out of poverty each year.
The Child Maintenance Service (CMS) works hard to make sure parents pay in full and on time to minimise delays in payments.
Where parents fail to take responsibility for paying for their children, the CMS will not hesitate to use the range enforcement powers available. The CMS is committed to using these powers fairly and in the best interests of children and separated families. CMS has implemented significant improvements to speed up action when payments first break down, targeting enforcement actions more effectively.
CMS undertake regular quality assurance checks to ensure processes are delivered accurately, reducing the requirement for rework and reinforcing our aim to ‘get it right first time’. These measures demonstrate our commitment to minimising delays and ensuring that child maintenance reaches children promptly.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether the Child Maintenance Service is meeting its internal target times for progressing cases and taking enforcement action.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Child Maintenance Service (CMS) is committed to providing a modern and efficient service for all customers.
The CMS continues to strengthen its enforcement activity to ensure that parents meet their financial responsibilities. Where parents can afford to pay but do not, the CMS has a range of strong enforcement powers that it can and does use swiftly to influence a return to compliance.
Published statistics show a significant increase in compliance, with the proportion of paying parents who paid some maintenance rising from 64% in the quarter ending September 2022 to 74% in the quarter ending September 2025.
The published quarterly CMS statistics provide information on application clearances, change of circumstances clearances and Collect and Pay compliance, with the latest data available for quarter ending September 2025.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of delays in Child Maintenance Service case reviews on the likelihood of later corrective or enforcement action.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Child Maintenance Service (CMS) relies on receiving accurate and current information to make child maintenance assessments. If additional or new evidence is provided after a child maintenance assessment has been made for example a Mandatory Reconsideration this can lead to corrective action being taken.
As more customers apply to the Child Maintenance Service (CMS) the demand for the service is increasing. To allow the CMS to meet this demand and provide an efficient service the service continuously looks at the resources they have and where it should focus their efforts to get the greatest value for money and deliver the best service to their customers.
The CMS reviews overall resource supply and takes appropriate steps to ensure that staffing levels meet current demands. The CMS has an ongoing recruitment campaign for 2026; this will ensure the CMS is resourced to meet current and future forecasted demand.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of delays in Child Maintenance Service case reviews on administrative costs.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Child Maintenance Service (CMS) relies on receiving accurate and current information to make child maintenance assessments. If additional or new evidence is provided after a child maintenance assessment has been made for example a Mandatory Reconsideration this can lead to corrective action being taken.
As more customers apply to the Child Maintenance Service (CMS) the demand for the service is increasing. To allow the CMS to meet this demand and provide an efficient service the service continuously looks at the resources they have and where it should focus their efforts to get the greatest value for money and deliver the best service to their customers.
The CMS reviews overall resource supply and takes appropriate steps to ensure that staffing levels meet current demands. The CMS has an ongoing recruitment campaign for 2026; this will ensure the CMS is resourced to meet current and future forecasted demand.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the adequacy of staffing levels and caseload pressures within the Child Maintenance Service.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
As more customers apply to the Child Maintenance Service (CMS) the demand for its service is increasing. To allow it to meet this demand and provide an efficient service, the CMS continuously reviews its resources and where to focus its efforts to get the greatest value for money and deliver the best service to customers.
The CMS reviews its overall resource supply and takes appropriate steps to ensure that staffing levels meet current demands. The service is currently resourced at a level appropriate to its operational demand, ensuring that support is directed to the teams and functions where it is most needed.
There is an ongoing recruitment campaign for 2026; this will ensure CMS continues to be resourced to meet current and future forecast demand.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will provide additional resources to the Child Maintenance Service to reduce delays in case progression.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
As more customers apply to the Child Maintenance Service (CMS) the demand for its service is increasing. To allow it to meet this demand and provide an efficient service, the CMS continuously reviews its resources and where to focus its efforts to get the greatest value for money and deliver the best service to customers.
The CMS reviews its overall resource supply and takes appropriate steps to ensure that staffing levels meet current demands. The service is currently resourced at a level appropriate to its operational demand, ensuring that support is directed to the teams and functions where it is most needed.
There is an ongoing recruitment campaign for 2026; this will ensure CMS continues to be resourced to meet current and future forecast demand.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will provide a breakdown of the value of vehicles provided under the Motability Scheme, with the number of vehicles in each of the following price ranges a) from £10,000 to £20,000, b) from £20,000 to £30,000, c) from £30,000 to £40,000, d) from £40,000 to £50,000, e) from £50,000 to £60,000, f) from £60,000 to £70,000, g) from £70,000 to £80,000, h) from £80,000 to £90,000, i) from £90,000 to £100,000 and j) above £100,000.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Motability Foundation is independent of government and regulated by the Charity Commission to help disabled people with their mobility and transport needs. They own and have oversight of the Motability Scheme which is delivered by an independent commercial company Motability Operations. The Department for Work and Pensions (DWP) is responsible for the main benefits that provide a gateway to the Scheme. Data about the brands or values of vehicles leased under the Scheme is held by Motability Operations.
Vehicles leased to eligible disabled people as part of the Motability Scheme are exempt from Vehicle Excise Duty, including the expensive car supplement, if applicable.
We are protecting the taxpayer through changes to the Motability scheme, ensuring it supports disabled people whilst delivering efficient use of taxpayers’ money. This includes the removal of some luxury vehicles from the leasing scheme while maintaining a range of vehicles to support disabled people.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many (a) Jaguar, (b) BMW, c) Mercedes, (d) Range Rover, (e) Audi, and (f) Tesla motor vehicles have been purchased under the Motability Scheme in each of the last three years for which figures are available.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Motability Foundation is independent of government and regulated by the Charity Commission to help disabled people with their mobility and transport needs. They own and have oversight of the Motability Scheme which is delivered by an independent commercial company Motability Operations. The Department for Work and Pensions (DWP) is responsible for the main benefits that provide a gateway to the Scheme. Data about the brands or values of vehicles leased under the Scheme is held by Motability Operations.
Vehicles leased to eligible disabled people as part of the Motability Scheme are exempt from Vehicle Excise Duty, including the expensive car supplement, if applicable.
We are protecting the taxpayer through changes to the Motability scheme, ensuring it supports disabled people whilst delivering efficient use of taxpayers’ money. This includes the removal of some luxury vehicles from the leasing scheme while maintaining a range of vehicles to support disabled people.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many vehicles issued under the Motability Scheme were subject to the Expensive Car Supplement in the last year for which figures are available.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Motability Foundation is independent of government and regulated by the Charity Commission to help disabled people with their mobility and transport needs. They own and have oversight of the Motability Scheme which is delivered by an independent commercial company Motability Operations. The Department for Work and Pensions (DWP) is responsible for the main benefits that provide a gateway to the Scheme. Data about the brands or values of vehicles leased under the Scheme is held by Motability Operations.
Vehicles leased to eligible disabled people as part of the Motability Scheme are exempt from Vehicle Excise Duty, including the expensive car supplement, if applicable.
We are protecting the taxpayer through changes to the Motability scheme, ensuring it supports disabled people whilst delivering efficient use of taxpayers’ money. This includes the removal of some luxury vehicles from the leasing scheme while maintaining a range of vehicles to support disabled people.
Asked by: Sarah Pochin (Reform UK - Runcorn and Helsby)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the annual cost was of the Motability Scheme in each of the last five years.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Motability Scheme receives no direct funding from DWP. However, it does receive the direct transfer of benefit from DWP. This is claimant benefit the claimant would otherwise be receiving, and the cost of transfer is paid for by the Motability Foundation.
The total paid to the Motability Scheme from the customers’ benefit in each financial year is as follows (inclusive of amounts for Northern Ireland Executive and Scottish Government benefits):
Financial Year | Amount |
2022/23 | c£2.121bn |
2023/24 | c£2.606bn |
2024/25 | c£3.075bn |
Please note our financial systems only hold full year data for financial years 22/3 – 24/25.