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Written Question
Carer's Allowance: Overpayments
Monday 20th October 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, when the Independent Review of Carer's Allowance overpayments will be published.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Government is carefully considering the recommendations of the Independent Review, conducted by Liz Sayce, into overpayments of Carer’s Allowance (CA). The review investigated how overpayments of CA related to earnings occurred, how we can best support those who have accrued them, and how to reduce the risk of these problems occurring in future.

We have already taken steps to improve the way CA operates and to support those who can combine their caring responsibilities with some paid work, including changing the weekly CA earnings limit to match 16 hours work at National Living Wage levels. This is the largest ever increase in the earnings limit since CA was introduced in 1976 and the highest percentage increase since 2001. Over 60,000 additional people will be able to receive CA between 2025/26 and 2029/30 as a result from investment worth around £500 million.


Written Question
Voluntary Contributions
Thursday 18th September 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the April 2025 deadline for backdated voluntary National Insurance Contributions, how many requests for callbacks were logged by his Department before 6 April 2025; how many callbacks have so far been made and completed through all stages; how many people have made National Insurance top-ups under this concessionary arrangement; and when he expects the callback process to be complete.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

In total, DWP received c528,000 call-back requests from customers ahead of the voluntary National Insurance Contributions (VNICS) deadline of 5 April 2025. The Department has taken a two-stage approach to actioning these requests.

Stage 1 was to gather personal information such as National Insurance numbers and to filter out any duplicate requests. All stage 1 call-backs have been completed.

Stage 2 is the review of any gaps in the customer National Insurance record and to assess the impact this may have on a customer’s State Pension. All Stage 2 call-backs for customers over State Pension age, residing in the UK have been completed, with under 5,000 call-backs outstanding for customers over SP age residing abroad. There are c119,500 under State Pension (GB and abroad) Stage 2 call-back outstanding. We expect all Stage 2 call-backs to be complete by end March 2026.

DWP does not hold data on how many of the customers went on to pay VNICS under this arrangement.

Background:

DWP have prioritised Stage 2 for those over or near to their State Pension age. The Department received 56,262 stage 2 call-back requests for customers over State Pension age and living in Great Britain – all these call-backs have been completed.

In addition, DWP received 23,961 stage 2 call-back requests for customers over State Pension age, living abroad. DWP have cleared 19,184 of these with 4,777 call-backs left to complete. DWP expect to clear this set of call-back requests before the end of December 2025.

All other stage 2 call-back requests are where the customer is under State Pension age. DWP has 119,451 remaining. DWP expect to clear this set of call-back requests before the end of March 2026.


Written Question
Voluntary Contributions
Thursday 18th September 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the April 2025 deadline for backdated voluntary National Insurance Contributions how many requests for callbacks were logged by HMRC before 6 April 2025; how many callbacks have so far been made and completed through all stages; how many people have made National Insurance top-ups under this concessionary arrangement; and when she expects the callback process to be completed.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

In total, DWP received c528,000 call-back requests from customers ahead of the voluntary National Insurance Contributions (VNICS) deadline of 5 April 2025. The Department has taken a two-stage approach to actioning these requests.

Stage 1 was to gather personal information such as National Insurance numbers and to filter out any duplicate requests. All stage 1 call-backs have been completed.

Stage 2 is the review of any gaps in the customer National Insurance record and to assess the impact this may have on a customer’s State Pension. All Stage 2 call-backs for customers over State Pension age, residing in the UK have been completed, with under 5,000 call-backs outstanding for customers over SP age residing abroad. There are c119,500 under State Pension (GB and abroad) Stage 2 call-back outstanding. We expect all Stage 2 call-backs to be complete by end March 2026.

DWP does not hold data on how many of the customers went on to pay VNICS under this arrangement.

Background:

DWP have prioritised Stage 2 for those over or near to their State Pension age. The Department received 56,262 stage 2 call-back requests for customers over State Pension age and living in Great Britain – all these call-backs have been completed.

In addition, DWP received 23,961 stage 2 call-back requests for customers over State Pension age, living abroad. DWP have cleared 19,184 of these with 4,777 call-backs left to complete. DWP expect to clear this set of call-back requests before the end of December 2025.

All other stage 2 call-back requests are where the customer is under State Pension age. DWP has 119,451 remaining. DWP expect to clear this set of call-back requests before the end of March 2026.


Written Question
Department for Work and Pensions: Buildings
Monday 8th September 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential impact of plans to consolidate smaller DWP offices into larger sites on staff; and what steps she is taking to help ensure that staff are adequately protected.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

Where customers do not need to be seen face-to-face for the delivery of services, the Department’s location strategy is to move away from a higher number of smaller sites to fewer, larger sites that can accommodate over 300 colleagues. By investing in the sites that are retained, this will help create a more sustainable, cost-effective estate with improved operational resilience and efficiency.

The Department carefully considers the impact on staff when making these decisions. It completes an Equality Assessment to inform decision making. Any colleague affected by office closures receives support through a one-to-one discussion with their line manager to understand the personal impact and address concerns. DWP's priority is to retain, retrain and redeploy as many colleagues as possible, either within the Department, or with other government departments locally.


Written Question
Disability Living Allowance: Young People
Monday 8th September 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people under 16 are in receipt of Disability Living Allowance where the primary medical condition is a neurodevelopmental disorder; and how many people in that category subsequently (a) make claims for and (b) are awarded PIP following reassessment.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

As of February 2025, 703,120 claimants with a neurodevelopmental condition are receiving Disability Living Allowance for children (DLAc), in England and Wales.

It is not possible to determine how many of these claimants will go on to claim, and receive, PIP until they reach age 16. However, from April to October 2024, there were 33,760 DLAc claimants reaching age 16 with a neurodevelopmental condition as their primary condition. Of these claimants, 31,370 applied to PIP, and 26,190 were awarded PIP.

Points to note:

- Figures are for England and Wales only.

- Figures are rounded to the nearest ten.

- Number of claims that are awarded PIP is calculated based on the latest PIP reassessment outcome, after taking account of mandatory reconsiderations and appeals. The most recent data used is for October 2024 to allow sufficient time for the outcome of appeals to be known, although there may be some still outstanding.

- Neurodevelopmental disorder includes the following medical conditions:

o Learning Disability

o Speech and Language Disorders

o Autism

o Asperger’s Syndrome

o Dyspraxia

o Hyperkinetic disorder

o ADHD/ADD

o Psychiatric disorders of childhood – other / type not known. This category could also contain conditions that do not fall under neurodevelopmental disorder.


Written Question
Access to Work Programme
Wednesday 3rd September 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether guidance has been issued to officials in her Department to reduce support levels under the Access to Work scheme.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

No.

In the past, some restrictions in the guidance have not always been implemented. The guidance is now being more consistently applied. For the last year, work has been underway to improve Scheme decision-making by applying the guidance with greater consistency, to provide a fairer process. This may mean that some awards change at the point of renewal, but there has been no change in Scheme policy, or instruction to reduce support levels.

The support that a customer will receive from Access to Work is dependent upon their needs and circumstances at the time they make an application. Case managers will use the current guidance to ensure Access to Work principles are considered when making a decision on support.

No changes have been made to Access to Work policy. We will be reviewing all aspects of the Scheme now that the consultation has closed. Any changes will be announced before being implemented. Any updates to operational guidance are reflected through the published version available online at GOV.UK.


Written Question
Unpaid Work: Disability
Friday 11th July 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential effectiveness of (a) the Get Set Progress scheme and (b) paid internship programmes for disabled people; and what discussions he has had with Cabinet colleagues to (i) increase internships for disabled people and (ii) diversify the sources from which departments recruit.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

Ministers have been encouraged by the briefing they have received on the ‘Get Set Progress’ scheme, but no assessment has been carried out by this department.

Employers are crucial in enhancing employment opportunities and supporting disabled people and those with health conditions to thrive in the workforce. All employers have a duty under the Equality Act 2010 to make ‘reasonable adjustments’ in the workplace where a disabled person would otherwise be put at a substantial disadvantage compared with their colleagues. All government departments and employers must consider the Equality Act when providing internships.

Civil Service internships are a matter for Government Skills, part of the Cabinet Office and supported internships are a matter for the Department for Education.


Written Question
Work and Health Programme
Thursday 3rd July 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether she has made an assessment of the potential merits of replacing the Work and Health programme that last took applicants in September 2024.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The decision to end the Work and Health Programme was made by the previous Administration.

The Government is committed to reducing the disability employment gap. We have a clear ambition to raise the overall employment rate to 80%. We are delivering the biggest employment support package for disabled people and people with health conditions in more than a generation as part of our Pathways to Work Guarantee, which will provide work, health and skills support for disabled people and those with health conditions claiming out of work benefits. The Pathways to Work Guarantee is backed by £1 billion a year of new, additional funding by 2030 and a total of £2.2 billion over four years.

Separate to this, our new, voluntary, locally led, Supported Employment programme, Connect to Work, is rolling out across England and Wales. Over the five-year duration of the programme, it will provide specialist employment support to over 300,000 disabled people, people with health conditions and those with complex barriers to employment.

This is on top of our Jobcentre core offer, which includes the extended Restart Scheme, Disability Employment Advisers and 1000 Pathways to Work Advisers providing additional work coach support for disabled benefit recipients and those with work-limiting health conditions.


Written Question
Personal Independence Payment: Homelessness
Thursday 26th June 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to help prevent homelessness among people that receive Personal Independence Payment.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

Personal Independence Payment (PIP) is there to help people, now and into the future, with the extra costs of living with a disability.

PIP is not intended to cover housing costs, which are paid through Universal Credit or Housing Benefit, but my department is committed to identifying and preventing homelessness amongst all customers.

Tailored support is available to those at risk of and experiencing homelessness. This includes easements for those with work-related requirements, to give the space to resolve housing issues; referrals to local authority housing teams under ‘duty to refer’ legislation; and signposting to money advice services.

We are continuing funding this year for local authorities to provide additional financial support for people struggling with housing and other essential living costs through the Household Support Fund and Discretionary Housing Payments. Through the Spending Review, we announced £1bn a year including Barnett consequentials from 2026 to reform crisis support in England.

The Pathways to Work Green Paper announced a broad package of plans and proposals to reform health and disability benefits and employment support. Our reforms will ensure the most vulnerable and severely disabled people are protected, so they can live with dignity and security, while supporting those who can work to do so. As we develop detailed proposals for change, we will continue to consider the potential impacts of reforms.

Ending all forms of homelessness is a priority for this Government. £1 billion has been invested in homelessness and rough sleeping services this year. DWP is fully committed to playing its part in homelessness prevention and supporting MHCLG to develop a new cross-government strategy to get us back on track to ending homelessness.


Written Question
Personal Independence Payment
Wednesday 25th June 2025

Asked by: Steve Darling (Liberal Democrat - Torbay)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if her Department will make an assessment of the potential impact of proposed changes to eligibility for the Personal Independence Payment on the number of job vacancies in each constituency.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Pathways to Work Green Paper sets out our plans for reform to stop people from falling into inactivity, restore trust and fairness in the system and protect disabled people.

We do not hold the data to assess the impact of the proposed changes to PIP eligibility on the number of job vacancies on a national level or by parliamentary constituency. The Office of Budget Responsibility has committed to produce an assessment of the labour market impacts of the proposals in the Pathways to Work Green Paper at the time of the autumn budget.

Information on the impacts of the Pathways to Work Green Paper has been published here ‘Pathways to Work: Reforming Benefits and Support to Get Britain Working Green Paper’(opens in a new tab).

A further programme of analysis to support development of the proposals in the Green Paper will be developed and undertaken in the coming months.