Question to the Ministry of Defence:

To ask the Secretary of State for Defence, in how many and what proportion of cases did call outs for urgent repairs for standard family accommodation exceed the 48-hour target in the week-commencing 5 May 2025.

The average resolution time for urgent repairs to Service Family Accommodation (SFA) for week commencing 5 May 2025, will not be available until mid-June 2025.

Information on the total number of hours by which the 48-hour target for call outs for urgent repairs for SFA was exceeded, can only be provided at disproportionate cost. The contractual requirement for Urgent Repair tasks is measured on average hours to respond not total hours. In order to provide this detail, a search of all urgent tasks which exceeded 48 hours would be required.