Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps he is taking with Cabinet colleagues to enhance cybersecurity infrastructure to help tackle phishing scams through (a) text messaging and (b) fake payment websites.
Answered by Tom Tugendhat - Minister of State (Home Office) (Security)
The Criminal Justice Bill will introduce a new offence of supplying or possessing “SIM farm” devices, which allow criminals to send scam texts to thousands of people at the same time, without good reason or undertaking adequate due diligence.
In addition, the Government and Industry have signed the Telecommunications Fraud Sector Charter, a voluntary agreement to improve counter-fraud efforts. Under the Telecommunications Charter, the sector has introduced firewalls that detect and stop scam texts from reaching customers. The firewalls have stopped 960million scam text messages since January 2022.
Furthermore, domain registrars, Internet infrastructure (IIPs) and service providers (ISPs) operate robust voluntary arrangements for filtering, blocking and takedown of malicious websites, which is supported by the operational work of our agencies and law enforcement. NCSC also works in collaboration with industry partners to present ISPs with real-time threat data that enables them to instantly block access to known fraudulent or malicious websites. This has a major impact in protecting citizens from cyber- and cyber-facilitated crimes.
Where voluntary arrangements prove unsuccessful, we are introducing a new legislative power will provide law enforcement and investigative agencies with a formal process to suspend IP addresses and domain names that are being used to facilitate serious crime. This power will also be introduced as part of the Criminal Justice Bill.
Asked by: Tanmanjeet Singh Dhesi (Labour - Slough)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what estimate he has made of the financial loss to UK residents due to (a) fraudulent text messages and (b) fake payment websites.
Answered by Tom Tugendhat - Minister of State (Home Office) (Security)
The Fraud strategy estimates that in 2019/20 the financial loss from fraud offences was £3.1bn.
A link to the Fraud strategy can be found here: Fraud Strategy 2023
Asked by: Rachael Maskell (Labour (Co-op) - York Central)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if she will make an assessment of the potential merits of a full advertising ban on companies promoting vaping products.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
The health advice is clear, if you don’t smoke, don’t vape and children should never vape. Advertising of vapes is already restricted by existing regulations. This includes a ban on advertising on television and radio, and through internet advertising, or commercial email. However, products can still be promoted elsewhere, such as on digital billboards.
Whilst we are not currently planning on making any further changes to the rules regarding vape advertising, we are taking action to protect children from the harms of vaping by taking new regulation making powers that can be used to limit vape flavours, how vapes are packaged, and where and how they can be displayed in retail settings. Collectively, these actions will reduce the appeal and accessibility of vapes to children, whilst ensuring vapes remain an effective smoking cessation tool for adult smokers.
Asked by: Greg Smith (Conservative - Buckingham)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, if she will hold discussions with the Leader of the House on making parliamentary time available for scrutiny of Ofcom’s guidance on age verification and age assurance before publication of a government response.
Answered by Saqib Bhatti - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
Parliamentary scheduling is a matter for the Business Managers.
The government is focused on implementing the Online Safety Act as quickly as possible. Ofcom published its consultation on draft guidance about use of age assurance for sites displaying pornographic content on 5 December 2023, and this was open for responses until 5 March 2024. The Act requires that Ofcom consult with the Secretary of State before producing this guidance.
For the broader duties under the Act about protecting children from harmful content, we expect Ofcom to publish its draft codes of practice later in the Spring. The Act requires that codes of practice are laid in both Houses before coming into force.
Asked by: Chris Bryant (Labour - Rhondda)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps she plans to take to help ensure (a) energy companies and (b) network operators can contact consumers on the Energy Priority Services Register during a power cut once the digital switchover is complete.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
DSIT is engaging with the Department for Energy Security and Net Zero (DESNZ) to ensure robust measures are in place to mitigate any risks arising from the Public Switched Telephone (PSTN) switchover in the energy sector. The details regarding contingency plans and consumer prioritisation in the energy sector falls within DESNZ’s remit.
DSIT works closely on a range of resilience issues in partnership with industry, through the Electronic Communications Resilience & Response Group (EC-RRG), who engage in regular dialogue with the Energy Networks Association across a range of issues to help strengthen resilience between the telecoms and energy sectors.
The Department for Business and Trade (DBT) also recently consulted on proposals to establish a multi-sector Priority Services Register to enable better data sharing between providers of gas, water, electricity, and telecoms providers, and allow consumers to be registered as vulnerable across sectors. The consultation closed in January 2024, with a response expected in due course.
Asked by: Chris Bryant (Labour - Rhondda)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, whether her Department is monitoring how many retrospective checks have been conducted on forcibly migrated households to investigate if they had telecare devices.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
It is the Government’s utmost priority that vulnerable people and telecare users are protected throughout the Public Switched Telephone Network (PSTN) migration. In December 2023, the UK’s major Communication Providers agreed to sign a PSTN Charter, committing to improve protections for vulnerable customers. The Charter can be found here:
As set out in the PSTN Charter, Communication Providers have agreed to conduct additional checks on customers who have already been forcibly migrated. This is with a view to ensuring that the customers do not have telecare devices that providers were unaware of, and if they do, to ensure that the correct support is provided to them.
The Government will be monitoring the Communication Providers’ adherence to the Charter through bilateral meetings and through asking the companies for written updates on their approach to the migration.
Asked by: Helen Morgan (Liberal Democrat - North Shropshire)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, whether officials in her Department have had discussions with Ofcom on the potential merits of increasing the minimum requirement for the battery life of an emergency back-up line provided to properties switched to the digital phone network.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
Government is committed to improving protections for those who depend on their landline for connectivity. All signatories to the PSTN charter, agreed in December 2023, have committed to working to provide solutions that go beyond the Ofcom minimum guidance. Ofcom guidance states that communications providers should have at least one solution that enables access to emergency organisations, for a minimum of one hour in the event of a power outage. Communication Providers are required to meet standards and specifications set out in the General Conditions of Entitlement, under obligations imposed by the Communications Act 2003, to ensure continuity of service.
Last year, DSIT asked Ofcom to consider how the general resilience of telecommunications services in the event of prolonged power outages served the needs of customers. In response, Ofcom launched a consultation on the resilience of the sector which included a separate call for input on power backup for mobile radio access networks that closed on 1 March. Ofcom is currently considering the responses.
Asked by: Dan Jarvis (Labour - Barnsley Central)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what assessment she has made of the adequacy of her Department's media literacy strategy in countering (a) mis- and (b) dis-information.
Answered by Saqib Bhatti - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
Improving media literacy is one of the government’s key tools in tackling the harm caused by misinformation and disinformation. To demonstrate how the Government is delivering against the objectives of the Online Media Literacy Strategy, we are publishing annual Action Plans each financial year until the end of 2024/25. Through media literacy grant schemes, we have provided almost £2 million in funding to a range of educational projects.
These projects seek to build the online safety and critical thinking skills of internet users, empowering them to respond effectively to the threats posed by mis- and disinformation, along with other online harms. All funded projects are evaluated robustly, including by independent experts, and findings will be published on gov.uk upon completion. This will improve the effectiveness and efficiency of future media literacy initiatives and inform government policy moving forward.
As part of this work, we established the Media Literacy Taskforce to bring together organisations in the media literacy landscape to amplify, increase and improve media literacy provision across underserved parts of the UK. Taskforce members advised the government on which projects should be awarded funding, and then helped grant recipients to maximise the impact of their projects.
Alongside the Strategy, the Online Safety Act updates Ofcom’s statutory media literacy duty to require it to take tangible steps to prioritise the public's awareness of and resilience to misinformation and disinformation online.
Asked by: Chris Bryant (Labour - Rhondda)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what discussions she has had with local authorities on the switching off of the public switched telephone network.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
DSIT is coordinating the cross-government response to the Public Switched Telephone Network (PSTN) switchover. Government is taking the risks associated with this switchover very seriously and our primary objective is to ensure vulnerable people are protected throughout this necessary transition. DSIT is engaging closely with counterparts in the Department for Levelling Up, Housing and Communities (DLUHC) and the Local Government Association (LGA). DSIT is a member of the LGA’s working group which focuses on the switchover. DSIT will be submitting specific guidance to Local Authorities on matters related to the migration and is working to assess the impact that the PSTN switchover may have on Local Authorities.
BT Group announced its plans to switch off the PSTN in 2017, and many affected organisations, including some Local Authorities, have taken the opportunity to prepare for the transition since then. Upgrading devices to digitally compatible products will ensure they are compatible with a superior and more secure underlying infrastructure, future-proofing them for years ahead.
Asked by: Chris Bryant (Labour - Rhondda)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, if she will provide additional resources to local authorities to effectively manage the switching off of the public switched telephone network.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
DSIT is coordinating the cross-government response to the Public Switched Telephone Network (PSTN) switchover. Government is taking the risks associated with this switchover very seriously and our primary objective is to ensure vulnerable people are protected throughout this necessary transition. DSIT is engaging closely with counterparts in the Department for Levelling Up, Housing and Communities (DLUHC) and the Local Government Association (LGA). DSIT is a member of the LGA’s working group which focuses on the switchover. DSIT will be submitting specific guidance to Local Authorities on matters related to the migration and is working to assess the impact that the PSTN switchover may have on Local Authorities.
BT Group announced its plans to switch off the PSTN in 2017, and many affected organisations, including some Local Authorities, have taken the opportunity to prepare for the transition since then. Upgrading devices to digitally compatible products will ensure they are compatible with a superior and more secure underlying infrastructure, future-proofing them for years ahead.