Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that large electricity users such as data centres contribute to system investment and operation through flexibility and demand management when connecting to the electricity network.
Answered by Michael Shanks - Minister of State (Department for Energy Security and Net Zero)
The Government, NESO and Ofgem have worked together with industry to identify specific actions to support an increase in large non-domestic consumer-led flexibility, setting those actions out in the Clean Flexibility Roadmap, published in 2025.
Data centres, like other non-domestic users, can play a role in being flexible with their usage, generating system benefits that will help all energy users. Government is currently consulting on whether some categories of large demand users should be required to provide a minimum level of demand flexibility as a condition of connection.
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, with reference to Ofgem's call for input entitled Demand Connections Reform, published on 13 February 2026, how many of the 140 data centres are located in Scotland.
Answered by Michael Shanks - Minister of State (Department for Energy Security and Net Zero)
Ofgem's Call for Input draws on data collected by the National Energy System Operator (NESO) in which 140 prospective data centres self-reported their presence in the pipeline for connections. 19 of these were located in Scotland. However, these responses were voluntary and represent developer intent rather than confirmed deliverability. NESO is undertaking further work to validate the results including issuing a mandatory Information Request Notice to demand connection customers on 11 March.
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what consideration his Department has given to requiring new data centres seeking electricity network connections to assess opportunities to utilise waste heat.
Answered by Michael Shanks - Minister of State (Department for Energy Security and Net Zero)
The Department is looking at how waste heat from data centres can be used to support the development of large scale, strategic heat networks.
Through heat network zoning, certain buildings and heat sources, including data centres, can be required to connect to a network within set timeframes.
Additionally, the Green Heat Network Fund provides £195m p.a. in capital grants up to 2029–30 for low‑carbon heat networks in England. One supported project is a major new network in North-West London that will utilise data centre heat, powering 10,000 new homes and 250,000m2 of commercial space.
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of the volume of data centre projects in the electricity transmission connections queue on network capacity and system costs.
Answered by Michael Shanks - Minister of State (Department for Energy Security and Net Zero)
The Department is aware of the volume of data centre projects in the connections queue, and on 12 March, published a consultation on measures to manage oversubscription and secure capacity for viable data centre projects, while meeting the needs of the energy system. These include increasing financial requirements on data centres to obtain or retain a connection agreement and moving to a strategically aligned process for data centre connections in future.
The consultation also asks about the impact of flexible connection agreements on data centres to further secure system operability and protect consumers from unnecessary costs while supporting timely connections.
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, when he plans to publish the data centre strategy; and whether that strategy will include measures on managing electricity network capacity, energy system and environmental impacts.
Answered by Michael Shanks - Minister of State (Department for Energy Security and Net Zero)
The Department is working closely with the Department of Science, Innovation and Technology to understand the strategic need for data centres in Great Britain, including their energy system and environmental impacts. Government will say more on this in due course.
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if his Department will review the suitability of UK Government contracts with Palantir.
Answered by Chris Ward - Parliamentary Secretary (Cabinet Office)
All contracts for any firm go through rigorous departmental processes and their decision makers. Contracts procured by Government departments are done so in line with procurement law. This was the case with all contracts to Palantir.
We utilise a range of suppliers based on operational requirements, value for money, and compliance with our security and legal obligations, with all suppliers subject to rigorous due diligence. There are robust processes in place to ensure government contracts are awarded fairly and transparently.
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if he will make an assessment of the potential merits of operating a free telephone helpline for those contacting the Civil Service Pensions Scheme.
Answered by Satvir Kaur - Parliamentary Secretary (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme (CSPS) to Capita in November 2023 under the previous government.
The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve.
As of the 2 March 2026 recovery update, performance at the contact centre has improved significantly following the deployment of additional helpline advisers. During the final week of February, more than 90% of calls were answered within 30 seconds. The overall call answer rate has now reached 99%.
The Cabinet Office utilises 0300 numbers for the CSPS in line with government-wide standards for public bodies. This model ensures that calls are treated as standard geographic numbers, making them free to the vast majority of the public who use inclusive minute plans. Transitioning to a free-to-caller 0800 number would incur significant additional administrative costs for the taxpayer; the department is instead focused on maintaining swift answer rates to ensure costs for all callers remain minimal.
The latest position of the Civil Service Pension Recovery Plan Update (2 March 2026) is available at this weblink: https://www.gov.uk/government/publications/civil-service-pension-recovery-plan-updates/civil-service-pension-recovery-plan-update-2-march-2026
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what the average waiting time is for members of the public to have their telephone call answered when contacting the Civil Service Pension Scheme.
Answered by Satvir Kaur - Parliamentary Secretary (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme (CSPS) to Capita in November 2023 under the previous government.
The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve.
As of the 2 March 2026 recovery update, performance at the contact centre has improved significantly following the deployment of additional helpline advisers. During the final week of February, more than 90% of calls were answered within 30 seconds. The overall call answer rate has now reached 99%.
The Cabinet Office utilises 0300 numbers for the CSPS in line with government-wide standards for public bodies. This model ensures that calls are treated as standard geographic numbers, making them free to the vast majority of the public who use inclusive minute plans. Transitioning to a free-to-caller 0800 number would incur significant additional administrative costs for the taxpayer; the department is instead focused on maintaining swift answer rates to ensure costs for all callers remain minimal.
The latest position of the Civil Service Pension Recovery Plan Update (2 March 2026) is available at this weblink: https://www.gov.uk/government/publications/civil-service-pension-recovery-plan-updates/civil-service-pension-recovery-plan-update-2-march-2026
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what the estimated cost per minute is for members of the public to contact the Civil Service Pension Scheme telephone helpline.
Answered by Satvir Kaur - Parliamentary Secretary (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme (CSPS) to Capita in November 2023 under the previous government.
The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve.
As of the 2 March 2026 recovery update, performance at the contact centre has improved significantly following the deployment of additional helpline advisers. During the final week of February, more than 90% of calls were answered within 30 seconds. The overall call answer rate has now reached 99%.
The Cabinet Office utilises 0300 numbers for the CSPS in line with government-wide standards for public bodies. This model ensures that calls are treated as standard geographic numbers, making them free to the vast majority of the public who use inclusive minute plans. Transitioning to a free-to-caller 0800 number would incur significant additional administrative costs for the taxpayer; the department is instead focused on maintaining swift answer rates to ensure costs for all callers remain minimal.
The latest position of the Civil Service Pension Recovery Plan Update (2 March 2026) is available at this weblink: https://www.gov.uk/government/publications/civil-service-pension-recovery-plan-updates/civil-service-pension-recovery-plan-update-2-march-2026
Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if he will make an assessment of the potential merits of launching an independent review of the adequacy of the work of (a) MyCSP and (b) Capita Pensions Solutions in administering the Civil Service Pension Scheme.
Answered by Satvir Kaur - Parliamentary Secretary (Cabinet Office)
The Cabinet Office awarded the contract to administer the Civil Service Pension Scheme (CSPS) to Capita in November 2023 under the previous government.
The issues and delays facing a number of civil servants and pension scheme members in receiving their pension quotes are unacceptable. I want to reassure you that this Government has taken firm action to help put things right as soon as possible. We have agreed a clear recovery plan with Capita, which includes specific milestones and accountability targets for delivery. For priority cases, we have deployed additional resources and improved communication with affected colleagues, so that staff, both former and serving, receive the quality of service and support they deserve.
Current efforts are, rightly, focused on supporting service recovery, as the service moves into normal service levels, which we expect to occur by the end of June 2025. Once that is achieved, a review will be undertaken to look at what lessons can be learned for the future.