Oral Answers to Questions

Stephen Timms Excerpts

Wednesday 18th June 2025 Commons Chamber

[Zöe Franklin (Guildford) (LD)]

3. What steps she is taking with Cabinet colleagues to help reduce digital exclusion for people with communication disabilities.

[The Minister for Social Security and Disability (Sir Stephen Timms)]

The digital inclusion action plan, published in February, sets out plans to widen access to devices, drive digital upskilling, break down barriers to participation and support people in their own communities. The plan highlights disabled people as one of five priority groups more likely to be digitally excluded, and the focus is therefore on them in particular.

[Zöe Franklin]

A constituent contacted me specifically about the digital inclusion action plan, explaining that because of his voice disability, spasmodic dysphonia, he struggles to access essential services such as banking, because automated phone systems could not understand his voice. There is often no clear way of bypassing those systems, and alternatives like webchat are slow and ineffective. This is a growing issue for many people with communication disabilities. What steps is the Minister taking, with Cabinet colleagues, to ensure that services remain accessible, and will the issue be addressed through the action plan?

[Sir Stephen Timms]

The hon. Lady has raised some interesting points. The action plan outlines five initial actions, including the establishment of an ambitious digital inclusion innovation fund. I do not know whether some of those ideas could be used to address the concern that the hon. Lady has raised, but we do want to be ambitious in all this. In the “Pathways to Work” Green Paper, published a couple of months ago, we talked about assistive tech and the possibility of making it more widely available; maybe there are solutions there that could be taken forward. I would be interested to talk to the hon. Lady about what more we might do.

[Chris Vince (Harlow) (Lab/Co-op)]

Three weeks ago, I had an opportunity to visit Harlow jobcentre, meet the fantastic work coaches there, and see the important work that they are doing to help people in Harlow get back into employment. Digital inclusion was one of the issues that they raised. Does the Minister agree that we need to look at how we can support people to get back to work, give them more face-to-face appointments, and help to provide training and digital skills when they need them?

[Sir Stephen Timms]

My hon. Friend is right. It is important to ensure that the tech that is available in jobcentres is appropriate for people’s needs. One element of the action plan is the launch this summer of an “IT reuse for good” charter, encouraging organisations to set up device donation schemes, because we think that they can play a helpful part as well.

[Steve Yemm (Mansfield) (Lab)]

4. What steps she is taking with Cabinet colleagues to provide cross-Government support for women with endometriosis.

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[Manuela Perteghella (Stratford-on-Avon) (LD)]

5. What assessment she has made of the potential impact of the Government’s proposed welfare reforms on financial inequalities experienced by disabled people.

[The Minister for Social Security and Disability (Sir Stephen Timms)]

The hon. Member is right to raise this issue; the current system does track too many people in financial inequality. We want disabled people to have chances in work, which others have always taken for granted. We will invest an additional £1 billion a year by the end of the decade in work, health and skills support.

[Manuela Perteghella]

I have spoken to several disabled constituents who are deeply fearful about the proposed cut to the limited capability for work and work-related activity element of universal credit. Research by Sense shows that one in four disabled people with complex needs could be pushed into debt if the changes go ahead. Will the Minister and his colleagues in the Department for Work and Pensions review this damaging proposal?

[Sir Stephen Timms]

At the moment, there are 200,000 people out of work on health and disability grounds who would love to be in a job, and who say they could be in a job today if they had the support to make that possible for them. We are determined to provide them with that support.

[Anna Dixon (Shipley) (Lab)]

As the Minister knows, the personal independence payment is a passport benefit for carer’s allowance. The Government’s impact assessment suggests that approximately 150,000 family carers will lose out due to the proposed changes to the eligibility criteria for PIP. What further analysis have the Government done of the financial impacts of welfare reform on family carers?

[Sir Stephen Timms]

We are consulting on the support that will be needed over the next few years for perhaps one in 10 of those currently claiming PIP. Support will be needed for those who lose their benefit, and that will include family carers who receive carer’s allowance at the moment.

[Irene Campbell (North Ayrshire and Arran) (Lab)]

6. What steps she is taking with Cabinet colleagues to help tackle violence against women and girls.