Asked by: Kerry McCarthy (Labour - Bristol East)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the potential merits of automating eligible claimants' entitlement to the disabled child addition to Universal Credit.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Department for Work and Pensions has indicated that it will not be possible to answer this question within the usual time period. An answer is being prepared and will be provided as soon as it is available.
Asked by: Steve Darling (Liberal Democrat - Torbay)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many full-time equivalent front-line customer support staff worked on his Department's bereavement line in each year between 2021 and 2026.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.
| Product | Mar-21 | Mar-22 |
| Mar-23 | Mar-24 | Mar-25 | Jan-26 |
| RS Bereavement | 610 | 550 |
| 490 | 410 | 500 | 500 |
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Asked by: Gregory Campbell (Democratic Unionist Party - East Londonderry)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people were entitled to (a) old style and (b) new style State Pensions in Northern Ireland as of December 2025; and what was the average annual payment paid to each recipient.
Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)
The Department for Work and Pensions does not hold complete information on State Pension entitlement and payments in Northern Ireland, as the majority are administered by the Department for Communities in Northern Ireland under the devolution settlement.
The Department holds information on the number of people in receipt of the State Pension, including payments, but not on the number of people with entitlement.
The number of people in receipt of State Pension payments administered by DWP to people resident in Northern Ireland is estimated to be a) 229 for pre-2016 State Pension and b) 279 for new State Pension. The average weekly payment for these people is estimated to be £183.15 overall, a) £178.69 for pre-2016 State Pension and b) £186.85 for new State Pension. These are based on latest figures for the quarter ending August 2025. Source: DWP Stat-Xplore.
These figures do not reflect State Pension payments administered under the devolution settlement by the Department for Communities in Northern Ireland. The Department for Communities in Northern Ireland publish Benefit Statistics Summaries, with latest data to quarter ending November 2025, at the following link: https://www.communities-ni.gov.uk/publications/benefits-statistics-summary-publication-accredited-official-statistics-november-2025
Asked by: Joani Reid (Independent - East Kilbride and Strathaven)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the effectiveness of the Child Maintenance Service.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
The Child Maintenance Service (CMS) is committed to providing a modern and efficient service for all customers.
CMS continues to exceed key performance indicators, including application clearances, change of circumstances clearances, Collect and Pay compliance and assessment accuracy, demonstrating improved outcomes for customers.
Through the Service Modernisation Programme, CMS is expanding digital channels and self-service options, including online services like Get Help Arranging Child Maintenance and My Child Maintenance Case (MCMC) which are available 24/7. CMS has improved customer communications via SMS, email and providing improved and clearer letters. Increased use of online services ensures resources are available to support customers with addition and/or complex queries or needs with call routing improvements made to ensure faster access to caseworkers-owning teams.
In July 2025, CMS launched Customer Connect, an online service that allows caseworkers and customers to exchange information efficiently through the customer’s online account, reducing the need for phone contact. CMS is now developing plans to roll out Customer Connect across the full service and for all case types.
Asked by: Preet Kaur Gill (Labour (Co-op) - Birmingham Edgbaston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether his Department was invited by the Office for National Statistics to provide evidence or input into its review of the ethnicity harmonised standard.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
A review of the harmonised standard for ethnicity data collection is underway by the Government Statistical Service Harmonisation team.
A public consultation between October 2025 and February 2026 sought views from a wide range of users, including Government Departments and public bodies, to understand user needs for ethnic group data. This was supplemented by a programme of engagement activity, including with representatives of all government departments.
ONS have committed to providing an initial response to the public consultation in April, and a full report on the consultation in late summer 2026 will include more detailed information on the departments that responded to the consultation.
Asked by: Steff Aquarone (Liberal Democrat - North Norfolk)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of the termination of the UK–Australia social security agreement in 2001 on UK citizens who return from Australia after long periods of work there; and whether the Government has considered reviewing the policy or providing support for returners who are unable to access either the Australian Age Pension or a UK State Pension.
Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)
The Government currently has no plans to reinstate or negotiate a new reciprocal social security agreement with Australia.
Support for pensioners who, for whatever reason, find themselves on a low income is provided through Pension Credit. It guarantees a minimum level of income – the Standard Minimum Guarantee – which will increase by 4.8% from April 2026, protecting the most vulnerable pensioners.
They may also have access to other forms of UK support subject to the usual eligibility rules, such as Housing Benefit (if in eligible accommodation) or Council Tax Reduction
These provisions operate independently of the former UK–Australia agreement and remain available to anyone who meets the eligibility requirements.
Asked by: John Milne (Liberal Democrat - Horsham)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, progress his department has made on testing personalised employment support in the Wakefield Pathfinder pilots; and whether an assessment has been made of the potential impact on user experience.
Answered by Diana Johnson - Minister of State (Department for Work and Pensions)
As part of the first Jobs and Careers Service Pathfinder, launched in Wakefield in April 2025, we have been testing personalised employment support, including through a new Get Britain Working Coaching Academy and changes to claimant commitment appointments. Evaluation is ongoing and will focus on how personalised employment support is delivered both from a user and operational perspective. We are committed to publish evaluation findings in line with Government Social Research processes.
Asked by: Iqbal Mohamed (Independent - Dewsbury and Batley)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the Parliamentary and Health Service Ombudsman report on changes to women's State Pension age, published on 21 March 2024, if he will make an estimate of the cost of providing compensation to impacted women in Dewsbury & Batley; and if he will consider the potential mechanisms for doing so.
Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)
The Government has made its decision on this case based on due process and careful consideration of the body of evidence. We have decided it would not be appropriate to pay compensation and the detailed reasons for this decision have been placed in the House library.
Asked by: Neil O'Brien (Conservative - Harborough, Oadby and Wigston)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to SOPS 1.1. in the Department's 2024-25 Annual Report, if she will publish a breakdown of the £6,156,284,000 spent on Programme Resource Outturn in A: Core Department in 2024-25.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
Please see the breakdown attached at Annex 1.
Asked by: John Milne (Liberal Democrat - Horsham)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether the in-house replacement for the Department’s Find a Job digital service will (a) offer additional functions to the current service, (b) if those additional functions will be available on launch, and (c) if not available on launch, when such functions will be incorporated.
Answered by Diana Johnson - Minister of State (Department for Work and Pensions)
At the point of launch, the in-house replacement service will support equivalent functionality to the existing Find a Job service. After launch the service will go through regular test and learn iterations to introduce new innovations.