Railway Ticket Offices

Chris Loder Excerpts

Wednesday 13th September 2023 Westminster Hall

[Philip Davies (in the Chair)]

Before I call Chris Loder to move the motion, I want to give Members as much advance notice as possible that the time limit will be a maximum of two minutes. I will try to get everybody in, but I want to get to the Front Benchers no later than 10.30 am.

[Chris Loder (West Dorset) (Con)]

I beg to move,

That this House has considered railway ticket offices.

It is a pleasure to serve under your chairmanship, Mr Davies. We know that the future of railway ticket offices is important; the level of attendance here today and the fact that the Transport Committee is, in parallel, currently receiving evidence about this matter confirms it. It feels like the old days, when I was a member of the union having a union meeting, to see so many friends and colleagues from across the House here, and I warmly welcome them all to take part in the debate.

I am here today on a mission. That mission is to ensure that the staffed hours at West Dorset railway stations are protected and definitely not slashed by more than 50%, as is currently proposed by South Western Railway in its station change consultation.

[Holly Mumby-Croft (Scunthorpe) (Con)]

My hon. Friend is making a fantastic speech. Scunthorpe is another station that will see a huge reduction in hours under the proposals. I know the Minister will address this, but does my hon. Friend share my worry that staff clearly cannot get out from behind the ticket office and do any work around the station if their hours are cut, because they simply will not be there?

[Chris Loder]

I wholly agree with my hon. Friend that there is a lack of understanding about this issue, and I shall look to expose that later in my speech.

I refer the House to my entry in the Register of Members’ Financial Interests, but not because I have been bankrolled by a trade union and feel obliged to speak; I know that some Opposition Members present are in that position and that union cash—[Interruption.] Union cash has gone into the back pocket of some Members who are here, to the value of tens of thousands of pounds. That is not why I am speaking. I am speaking because before I was elected I worked for the railway for 20 years, and that career started as a station assistant—the very role that is affected by these proposals, and in my case the proposals from South Western Railway.

The trade unions and particularly the RMT—the National Union of Rail, Maritime and Transport Workers—have for many years blocked meaningful reform of station staff’s conditions of service, even though those reforms may have been beneficial to staff. That has meant that when ticket offices are quiet and no customer is there, staff have in many cases not checked the car park, cleaned the station or helped those in need on the platform, often because they were instructed by their union not to undertake any other responsibilities or, indeed, not to fully undertake the responsibilities they have. That is nothing new, but I am very proud to say that it is not an issue at the stations in West Dorset.

No one can say that I do not believe staff are important. They are, and much more so than some train operators and others have given them credit for. For the record, I would like to thank those members of staff, many of whom are former colleagues of mine, who continue today to diligently and carefully look after the many thousands of passengers who pass through their stations. To Judith and Winifred at Dorchester South, to Colin and Bob, who both retired from Sherborne a few years ago, and of course to Anne, who has worked at Sherborne station since I was a little boy, I would like to tell you all today that as your MP I shall stand up to protect not just your employment but the cherished service that you give, which is so welcomed by the hundreds and hundreds of local people you help every single day.

[Munira Wilson (Twickenham) (LD)]

I thank the hon. Gentleman for securing this important debate. I assure him that I am here not on behalf of any trade union but on behalf of my residents, particularly those who have a disability or who need special tickets, such as extensions to freedom passes, and women travelling late at night on their own. The new measures will see highly used stations, such as Whitton and Teddington in my constituency, reduced to only 20 hours of staffing a week. Does the hon. Gentleman agree that without an equality impact assessment and ticketing modernisation, we should not be pressing ahead with the changes?

[Chris Loder]

I will highlight some of the issues in a moment. There is clearly a veil, behind which is hidden an enormous reduction in staffing hours at stations, which is a key issue that I shall address in a moment.

[Jim Shannon (Strangford) (DUP)]

To completely alter decent ticket services for constituents is wrong, primarily because of what the hon. Member for Twickenham (Munira Wilson) said, but also because the impact will be even greater in rural areas across the United Kingdom, particularly for elderly constituents and those who are not au fait with the online system. Does the hon. Gentleman agree that, as the hon. Member for Twickenham said, we need a review and for everybody to be able to input into the process before the Government and the Minister progress with the changes?

[Chris Loder]

I will address those points later, if the hon. Gentleman will allow me.

Moving staff from being solely behind the ticket office window to being more visibly present on the station, and directly helping passengers with purchasing tickets or helping people on and off trains, is a good concept. In principle, it is an initiative that I support, but behind the veil is the reality: at Sherborne station, the overall staffed hours will be 40% less than today; Crewkerne station in south Dorset, which serves the rural west of my constituency, will have its hours slashed by 50%; and the reality for Dorchester, the county town of Dorset, is that South Western Railway currently proposes to slash the staffing presence at Dorchester South station by 55%.

[Fleur Anderson (Putney) (Lab)]

Staff cuts are also proposed at Barnes, Earlsfield, Putney and Wandsworth Town stations, which serve my constituents. Does the hon. Member agree with me and my constituents, who do not understand why the Government seem to be pushing for this change and why the potential changes to the ticketing and settlement agreement made earlier this year have forced the changes on the rail companies? Does he agree that many people are concerned that this violates the Equality Act 2010?

[Chris Loder]

Some of the hon. Lady’s questions are for the Minister to address later, but I agree that a number of aspects have not been taken into account in the current consultation and proposals, which is why I called for this debate and am making this speech.

The disingenuous veil of moving staff from behind the ticket office window to be out on the station, with no change in staff hours, is patently untrue in West Dorset. This is not reform but inequality against not just those with mobility issues, but the elderly and those who are often without access to technology, driving issues of rural isolation still further.

[Sir John Hayes (South Holland and The Deepings) (Con)]

My hon. Friend is making a powerful speech and I congratulate him on securing the debate. There is a still more fundamental issue here: we are stripping life of human interactions and connections between people, in both the private and public sectors—in everything from shops to banks and now railway stations—and in doing so we are unpicking the threads that bind us together and make up the tapestry of civilised life. This is a time to think again and take a stand.

[Chris Loder]

I thank my right hon. Friend, who I think is entirely in agreement with a lot of what I have to say. I shall elaborate further in a moment.

The proposed changes will compound years of really poor service to the people of Dorset. South Western Railway has previously slashed the train service, totally cutting us off from direct trains to London for prolonged periods, removed all on-board catering for train journeys of almost three and a half hours, and dumped passengers, at all times of day or night, with no way to travel forward just to save a few minutes in delay. Those are just some examples of what my constituents face day to day.

I recognise that proponents of the scheme say that it is vital to progress de-staffing and ticket office closures because only 12% of all tickets are sold at ticket offices.

[Matt Vickers (Stockton South) (Con)]

Those wishing for closures argue that only 12% of tickets are bought at the ticket office, but I know that my hon. Friend has travelled through Thornaby’s brilliant little train station, where almost 25% of tickets are still bought at the ticket office. Does he agree that those 25% of people are often the most vulnerable, and that Thornaby’s ticket office must stay open?

--- Later in debate ---

[Chris Loder]

Anyone would think that my hon. Friend has had prior sight of my speech. Yes, I agree with him, and am about to articulate why.

In West Dorset, South Western Railway has refused to tell me what the percentage of tickets sold at ticket offices on both the Weymouth and Exeter lines actually is—I wonder why. Operators that have wanted to do the right thing have been open and shared that information because it is in the public interest. Regardless of the background, we have some realities to face. The real question that my constituents are asking is: does a national figure of 12% of all tickets being purchased from ticket offices warrant them all being closed down?

[Robbie Moore (Keighley) (Con)]

On that point, I am staunchly against the proposals for not only a reduction in staffing hours but the closure of ticket offices in Keighley and Ilkley. Given that the proportion of tickets sold at Keighley and Ilkley is higher than the national average—it is one in six, as opposed to the lower national trend—does my hon. Friend agree with me that the proposal to close Keighley and Ilkley ticket offices is absolutely wrong?

[Chris Loder]

I agree that my hon. Friend shares many of the same difficulties and challenges that I face in West Dorset. I will be pleased to articulate further why I agree with him.

The fact that nationally 12% of tickets are purchased from ticket offices does not necessarily warrant them all being closed down, particularly as the percentage for many rural stations and among higher-age communities is much higher than the national average, and no more so than in the south-west. The demographics of constituents in my West Dorset constituency are such that 30% of the population is over 65, which suggests that more people than average use ticket offices. That totally busts the myth that only 12% of tickets are sold at all stations. For example, at Barnstaple station in the constituency of my hon. Friend the Member for North Devon (Selaine Saxby), 45% of all tickets are sold at the ticket office.

In Dorchester, even if the company gave me the stats they would not offer an accurate picture because such is the level of management incompetence that the ticket office door was closed for in excess of three months last year, awaiting repair. That will undoubtedly have skewed the statistics and is, quite frankly, questionable in itself. The only reason why that situation got sorted was because I complained about it.

[Mr Mark Francois (Rayleigh and Wickford) (Con)]

I have an email from a whistleblower who works for Abellio Greater Anglia. The key thing it says is that

“the ticket offices are used much more than people realise. Although the figures say only 12% of tickets are issued by ticket offices, this is an average…Stations like Billericay, Wickford and Raleigh are selling over 500 per shift at weekends.”

So people who work for the railway and who know the truth would agree with everything that my hon. Friend just said.

[Chris Loder]

I thank my right hon. Friend for his contribution and support.

There is a significant Access for All bid in for Dorchester South, for a new footbridge to make the station accessible. What company of any moral standing would propose a reduction in staffing hours of 55% when half the station is inaccessible, and when the company refuses routinely to change the platform to help those in the greatest need?

Typically, when we buy our tickets online through retailers such as the Trainline, we assume that they are working in our best interests as fare-paying passengers, and that they automatically search for the cheapest fare possible, perhaps through something called a split ticket. I can tell the House today that that is not the case, and I shall offer an example or two.

The cheapest way for rail passengers to get from London to Plymouth is to travel via London Waterloo and change at Exeter St David’s. They should buy a ticket from Waterloo to Axminster, and another ticket from Axminster to Plymouth, which in total will cost £93.90 for a return, and with a railcard just £64.50. Any Members present with a smartphone should feel free to have a look for themselves. I checked this before the debate. If they enter London to Plymouth on the Trainline, they will be given the option of taking the 10.04 am from Paddington to Plymouth, and offered a ticket for a staggering £158.70. That is almost £100 more than the cheapest alternative, which is actually on the 10.20 am from Waterloo to Exeter, and then change.

Why is that? It is because anti-competitive online digital algorithms have been set to block certain ticket combinations, in this case on the Waterloo to Exeter line. To be fair, it is not just on the Trainline app that this happens. Those who want to should have a look on South Western Railway’s website and try to book the same fare. Put in those details—why not even try specifically to put London Waterloo to Plymouth? It will not give them the cheapest combination either; it will send them to Paddington and make them pay more.

Do not think that the issue is reserved to the south-west alone. This time last year, I called out Avanti West Coast and the Trainline for similar behaviour on the route between Manchester and London, where the supposed walk-up fares were quota-controlled if bought online. If the ticket quota had sold out, the customer would be redirected to a more expensive online fare, or the cookies on their smartphone would tell the system that they wanted that ticket and it would automatically charge them more.

[Anthony Mangnall (Totnes) (Con)]

My hon. Friend seems to be describing my journey home this evening. He is outlining the reason why we need people in our ticket offices: so that we can ask for advice and guidance, how to get about, and how to navigate the system, which is so badly orchestrated for those buying tickets online. Can he go further in telling us how we might provide a solution for that system?

[Chris Loder]

My hon. Friend is taking the concluding words of my speech out of my mouth.

If a customer went to the ticket office, where the regulations require that the cheapest ticket is to be sold, they could indeed buy the cheapest ticket there at the advice of someone in the ticket office. What is really disgraceful about all this is that the issue I highlighted on the west coast main line this time last year happened during the period of Her late Majesty Queen Elizabeth II lying in state, when so many people wanted to travel to London. It is pure commercial disdain, and it makes me sick.

Frankly, this is a scandal. After the debate, I will be writing to the Competition and Markets Authority to ask it to investigate, and I hope the Minister will do so as well. If any other Member, regardless of which side of the House they sit, would like to co-sign my letter, I will be delighted to hear from them after this debate.

I remind the House that I am here to make the case for station staffing hours to be maintained, not just because we need these experienced and knowledgeable members of staff, but to ensure that, in this cost of living crisis, passengers can get the cheapest fare, rather than rely on manipulative apps and online digital prices that overcharge them. The one person who can be trusted to provide the cheapest fare is the ticket office clerk.

Proposals for reform should not just improve efficiency; they should enable a growing railway for the future and access for all. The Secretary of State kindly gave me the assurance last week in my Westminster office that the sort of duplicity that is being proposed could be vetoed. Those of us here are making that point on the record; I hope the Minister will be able to concur.

I am not averse to reform. In fact, it is important to recognise that I think it is good, but, as the constituency MP for West Dorset, I request that the Minister stops these ridiculous proposals from South Western Railway and ensures that we do not see a reduction in staffed hours at Sherborne or Dorchester South. I expect other Members will make similar requests.

[Philip Davies (in the Chair)]

As everyone can see, this is a heavily subscribed debate. I want you to help each other. I have 18 people on the list, which makes two minutes each, without interventions. If anyone intervenes, that is nothing to do with me but it may restrict the number of people who can speak. That is all I ask. Without interventions, everyone on the list will get two minutes.

--- Later in debate ---

[Marion Fellows (Motherwell and Wishaw) (SNP)]

It is a pleasure to serve under your chairship, Mr Davies. As the SNP disabilities spokesperson, this topic is very important to me. For disabled people, particularly those who are learning disabled, the proposal is appalling. Transport for All has given me a very full briefing on this issue. At no stage in the consultation on the recommended closures has there been any consideration at all of disabled people and their requirements.

The equality impact assessment has been mentioned. Has the Minister any idea how the proposed changes will affect disabled people? Has he spoken to disabled people or his Department’s disability champion? I am glad to see that the Minister is nodding, but I fail to understand why he has not considered the fact that the notification and advertising of the consultation is severely impacting disabled people, some of whom could not read the notices.

[Chris Loder]

Will the hon. Member give way?

[Marion Fellows]

No.

None of this is of any use to people who are visually impaired or deaf, older people, people with no access to anything but cash, or people in wheelchairs, who at present cannot get the required discount from the self-service machines in stations. There is only one answer to this whole mess: for the UK Government to do as the Scottish Government have done and nationalise rail operators.

--- Later in debate ---

[Richard Foord (Tiverton and Honiton) (LD)]

It is a pleasure to serve under your chairship, Mr Davies. In rural communities like the one where I live in Devon, ticket offices play a role that extends way beyond selling tickets. By being able to speak to a real person and talk through journey options, it means that people can avoid online vendors ripping them off. I would like to hand my platform over to a couple of constituents who have written to me about how the changes will affect the four stations in my constituency: Axminster, Honiton, Feniton and Tiverton Parkway.

I received an email from Marian. She lives with a visual impairment and is deeply concerned about how these changes will impact her and other people who are blind or partially sighted. She wrote to me:

“Without ticket offices, we will have to purchase tickets online or through vending machines at stations. These are often inaccessible, so improving this basic accessibility should be the first priority, not ticket office closures.

Ticket Office staff are usually my first point of contact at my local…station where staff are exceptionally knowledgeable and helpful, taking time and trouble to be as informative as possible.”

[Chris Loder]

Does the hon. Gentleman agree that one of the bizarre things about the proposal affecting Axminster is that its station will actually get more staffing hours rather than a reduction?

[Richard Foord]

People who live in Axminster recognise that the station will be poorly served, and they as constituents will be poorly served by the changes. They will mean that blind and visually impaired people such as Marian will not know where to go in the station concourse.

Another constituent, Josie, describes herself as an “active pensioner”. She wrote:

“The staff provide an invaluable service, giving accurate up-to-the-minute information especially during disruption of trains due to adverse weather, cows on the line, bridge damage, engineering work and strikes. They provide reliable advice in advance for other services and for fares. They print out timetables and have at hand leaflets for obtaining railcards.”

Those are just two testimonies, but they show the real, human impact of this appalling proposal to close ticket offices in rural places such as my corner of Devon.

--- Later in debate ---

[Chris Loder]

I thank the Minister for his response, and every Member for their contribution. My question to the Minister earlier was a request to stop the proposals from SWR to ensure that we do not see a reduction in staffed hours at Sherborne or Dorchester South. I think I have got a “not materially changing” response, which is progress from what we had before. I say to the Minister that I will continue to challenge him and make the case on behalf of my constituents to ensure that staffing hours do not reduce at both of my stations. I am sure that there are other Members who feel similarly.

The railways make an enormous net contribution to society and to the economy in this country. Before covid, on the South Western network, 40p of every £1 that was spent on train tickets came back to the Exchequer. Invariably, that was redeployed elsewhere across the country to support railways or other parts of the Exchequer spend. I fear that some of those wider economic benefits have not been considered in the proposals from train operators. Regrettably, the current set-up does not necessarily encourage that either.

It is clear that across the House we have quite a lot of things in common. That is partly because I was a station assistant at the beginning of my career, and for those who did not know, I am a former member of the RMT. I did not read the brief, but I thank the hon. Member for Middlesbrough (Andy McDonald) for pointing it out—I appreciate it very much. If people need a sense check on the fares from what I said earlier, brfares.com is the fact checker. It will be able to call them all out if they are wrong.

I thank everybody for what they have contributed. I thank the Minister for—

[Philip Davies (in the Chair)]

Order.

Motion lapsed (Standing Order No. 10(6)).

Williams-Shapps Plan for Rail

Chris Loder Excerpts

Wednesday 14th June 2023 Westminster Hall

[Chris Loder (West Dorset) (Con)]

It is a pleasure to take part in this debate; I congratulate my hon. Friend the Member for Cleethorpes (Martin Vickers) on it. I am delighted to follow the chairman of the Select Committee, my hon. Friend the Member for Milton Keynes South (Iain Stewart), and I am even more delighted to have the Minister here, so that we can have this discussion.

The Great British Railways initiative emanated from what was nothing short of a timetable disaster in May 2018. It affected large parts of the country significantly, and it led my right hon. Friend the Member for Epsom and Ewell (Chris Grayling) to take that first step and say, “Actually, this does not work. This system does not click together, and it needs proper reform.” Of course, that led to the Williams review. If I recall, that piece of work commenced at the beginning of 2019, and we are now four years on. Admittedly, we have had covid in the middle, which has made things more difficult, but the progress has been unclear.

In the Bradshaw lecture mentioned by the Chair of the Transport Committee, the Secretary of State described the railway system as broken, and I agree with him. There are many reasons why it has become so fractious. We have allowed the trade unions to have much more influence than they should have. During covid, trade unions told train companies they would not allow the training of train drivers. That generated a deficit in the manpower requirement, and it meant that many train companies—including TransPennine Express, I suspect, and many others—have to cope with fewer train drivers than they require, and therefore have a requirement on overtime. That has meant that the influence and power was with the trade unions, particularly the train drivers’ union. We know that that is the case even today.

Having been a member of the Transport Committee since 2020—indeed, under the then chairmanship of the Minister—we have had much debate and discussion about this with successive Ministers, commencing in May 2021, March 2022 and October 2022, and with senior officials, including the permanent secretary. We have got to a place where the industry, as well as the passenger and taxpayer, now needs to see real progress on what can and will happen to improve our railways rapidly. We have talked a little this afternoon about the need for legislation. That is one way, but—not to be too sceptical—I do not think we will see the legislation immediately. Even if we did, with the timescales we have to contend with before the end of this Parliament, its impact would be limited.

I will focus my remaining remarks on what is actually feasible to do, rather than being concerned too much with what is unfeasible or unlikely to take place in what remains of this Parliament. We know very well that the DFT is able to specify the core timetable that operators run today. That is part of the contractual arrangements. I am a huge advocate of releasing some of that specification to allow the private sector to bring back to our railways the innovation and commercial capabilities that we have seen previously. We see it currently; I recall reviewing the statement by FirstGroup that its open-access operations, such as Hull Trains and Lumo, have performed very well. I am a huge advocate of enabling that to happen because my great concern, as someone who worked in the railways for 20 years before I was elected to this place, is the enormous uncertainty in this huge industry, which affects both the economy and the passenger experience.

In my own constituency, I have two operators, South Western Railway and Great Western Railway, both of which have had extended management contracts from the Department to deliver train services. It is of great regret to me and my colleagues locally that there was no consultation about the needs of the community when those contracts were leased. When the current contracts come to an end—if it is in this Parliament—I hope we might have that discussion.

However, in the absence of that consultation, I have an ask for the Minister to consider. Once upon a time, we ran summer Saturday trains, as my hon. Friend the Member for Cleethorpes mentioned, from the Salisbury-Sherborne-Yeovil line down to Weymouth. That service was removed without consultation, and I would be very appreciative if the Minister would ask his Department to consider putting it in the service specification for South Western Railway.

The county town of Dorset—Dorchester—has suffered terribly over the last two or three years. The whole county has been cut off from London on numerous occasions for a number of reasons, whether it was covid or otherwise. The journey time to London from Dorchester is almost three hours; if I recall correctly, it used to be two hours and 15 minutes in years past. I would very much appreciate it if my hon. Friend the Minister would consider such improvements to the railway and ask Network Rail to consider them.

Oral Answers to Questions

Chris Loder Excerpts

Thursday 20th April 2023 Commons Chamber

[Mr Harper]

This is a very good example of why the Labour party is not fit for government. The hon Lady does not want to face up to difficult choices. If she wants to reinstate the hard shoulder and maintain the capacity of the road network, that would mean spending billions of pounds on road improvements and she has no plan to pay for that. If she is not doing that, it means massive congestion on the motorway network, which will force people off that network and on to less safe A roads, and that will lead to more people losing their lives, not fewer. That is a choice she is not willing to face up to.

[Chris Loder (West Dorset) (Con)]

T4. In recent times, we have had a good number of fatal road accidents in West Dorset: on the A3066, at Mosterton; on the A30 between Sherborne and Yeovil; and on the A35. A year or so ago, I lost one of my best friends from primary school in a fatal car accident between Sherborne and Dorchester. Recently, I have set out and set up my road safety taskforce in West Dorset to address this issue. May I ask the Minister to confirm the standards and conditions he would expect local authorities and indeed National Highways to meet when it comes to white lines, cat’s eyes, signage and the like?

[The Parliamentary Under-Secretary of State for Transport (Mr Richard Holden)]

I thank my hon. Friend for his question. Obviously, my heart goes out to all of those affected, including the family of his friend. My understanding is that there were two incidents in 2021 on the roads in his constituency where a police officer attended and said a contributory factor was a poor or defective road surface. This is up to the local authorities; they have a statutory duty to maintain their roads. There should also be a proper inspection scheme for all of the areas that he talks about. The Department encourages good practice in highway maintenance through our “Well-managed Highway Infrastructure” code of practice. I would be delighted to meet him to discuss road safety further.

Rail Services

Chris Loder Excerpts

Monday 20th March 2023 Commons Chamber

[Chris Loder (West Dorset) (Con)]

I warmly congratulate my right hon. Friend the Secretary of State, the Rail Minister and the leadership team of Network Rail on bringing this prolonged period of industrial action to a close. Does my right hon. Friend agree that when an offer is put to members of the RMT and employees, it must be clear that they indeed want it and accept it? Does he agree that it is right that the RMT should now put the offer to the train operators to its members as well?

[Mr Harper]

I very much agree with my hon. Friend. The offers that have been made by both Network Rail and the train operating companies—broadly the same value of offers—are fair and reasonable, balancing the interests of the workers on the railways, the passengers and the taxpayer. It is important that the staff themselves get to make a judgment about whether they think those offers are fair, and I urge the RMT to put the offer to the train operating companies to its members, and to let the members decide. Surely that is the right thing for it to do.

Oral Answers to Questions

Chris Loder Excerpts

Thursday 2nd March 2023 Commons Chamber

[Huw Merriman]

I am happy to meet the hon. Member. I recently had a tour around both the options for East West Rail as it comes into Cambridge. I know that he has issues with residents with properties on the line of route, and I am happy to discuss those cases with him so that I can better advise him and his constituents on how they can get help.

[Chris Loder (West Dorset) (Con)]

Could the rail Minister, my hon. Friend the Member for Bexhill and Battle (Huw Merriman), tell me the benefits that my constituents will see with the recent award of the South Western Railway contract to FirstGroup and MTR? I would be particularly keen to understand whether the accessible footbridge for Dorchester South station is contained within it.

[Huw Merriman]

On my hon. Friend’s second point, Dorchester South station is one of 300 applications for the Access For All tranche, which will be announced later this year. I assure him that South Western Railway passengers will gain benefits from the continuity of the service provider, including better real-time information to passengers and other changes that we have in mind to improve the passenger experience. I look forward to working with him on this matter.

Rail Cancellations and Service Levels

Chris Loder Excerpts

Thursday 1st December 2022 Commons Chamber

[Huw Merriman]

I know my hon. Friend’s line well, because he represents my mum and my family. He is right that we need to ask not only the workforce, but Network Rail to modernise. For example, is it still the case that engineering works should take place at weekends, when we have seen the greatest growth at weekends and use has perhaps dropped off on other days of the week? I am not saying that we will change things in that way, but we will look at ensuring that we have the best possible case in relation to when Network Rail intervenes on the asset and takes it over. I absolutely give him that assurance. I am sure that, as a member of the Transport Committee, he can give me much more guidance on how I should do that.

[Chris Loder (West Dorset) (Con)]

I warmly welcome my hon. Friend’s work to facilitate the negotiations and encourage unions and rail providers to get to a deal that solves these issues. A month ago, however, the TUC paid fully for members of the shadow Cabinet to go to Madrid to get hints and tips from the Spanish unions on how to use hard-working union members to fulfil Labour’s objectives to fully disrupt the railway. [Interruption.] Will my hon. Friend join me in calling on Labour to get off the picket line and condemn the official and unofficial strike action that we are seeing?

[Huw Merriman]

My hon. Friend is another esteemed member of the Transport Committee and I thank him for what he does. I heard some responses from Opposition Members. Perhaps I can set the tone on this: I will work collaboratively with the trade unions, and I recognise that they have a role to play in representing their members, and that they can influence change, because they can deliver it. I want to do that and have always done that with the trade union leaders with whom I have worked. They have that pledge from me.

I will meet Mick Lynch tomorrow and I very much hope that we can have a good conversation. However, my hon. Friend is absolutely right. When push comes to shove, the train operators, Network Rail and the Government are not putting the strikes on; the trade unions are. They have the choice as to whether we go ahead with a really damaging December for the railway and the economy, or whether we lift that gloom and have a good, positive Christmas. It is in their hands and I very much hope that they take the opportunity to take down the strikes.

Draft Drivers' Hours, Tachographs, International Road Haulage and Licensing of Operators (Amendment) Regulations 2022

Chris Loder Excerpts

Tuesday 1st November 2022 General Committees

[Jesse Norman]

I am very grateful to the hon. Lady for her kind words, and for the questions that she has put on important topics. She is absolutely right to focus on the issue of driver welfare. She may be aware that the Government have now topped up to £52 million the investment that we have been making in the industry to support better facilities for drivers.

Current rules grant flexibilities to allow for workflow patterns but within very constrained limits, and therefore with an eye to the preservation of the wellbeing and welfare of drivers. The hon. Lady is absolutely right to pick up the point of a driver shortage. She may be aware that the Government took a lot of actions during and since the recent supply shortage to try to train, encourage and incentivise more people to join the industry and to become heavy goods vehicle drivers. The Department for Education has invested £34 million to create skills bootcamps, and there is also HGV driver training available through apprenticeships and other work through Jobcentre Plus.

[Chris Loder (West Dorset) (Con)]

Does my right hon. Friend agree that it is not just the Government’s responsibility but that of employers in the private sector to look after their staff and make sure that they have adequate staff to deliver the service required?

[Jesse Norman]

My hon. Friend is absolutely right, of course, but the question was put as to Government policy and that was why I responded to it. Of course, we all recognise that the power of the private sector is something considerably larger in many respects than that of Government. There is evidence that wages are going up and that will itself provide an incentive to more drivers. As regards the Government, we have been pressing hard on the issues of driver welfare and driver shortage.

The hon. Member for Sheffield, Brightside and Hillsborough is right to raise the matter of lorry parking, which has been an issue for a long time. Various studies bear on the question of parking availability and freight, as she will be aware, but it, too, is an issue taken extremely seriously by the Government. I expect and hope that further progress will be made in that respect.

Question put and agreed.

Avanti West Coast

Chris Loder Excerpts

Wednesday 7th September 2022 Commons Chamber

[Trudy Harrison]

I understand the challenges, particularly on that Glasgow Central train, which I travel on as well. All options are on the table for the discussions on 16 October as to how we will proceed, but information about those discussions is commercially sensitive at the moment.

[Chris Loder (West Dorset) (Con)]

I thank my hon. Friend for her statement to the House. Given that ASLEF, the train drivers’ union, has pumped in a quarter of a million pounds to the Labour party, does she also call on Opposition Members to condemn these strikes? Those who have a lot to say should make clear their other interests, which I am not sure they have done so far.

[Trudy Harrison]

My hon. Friend speaks from experience and makes an excellent point. I think all of us across this House want the same thing: for passengers to be sure that they can enjoy a safe, affordable and reliable train service. As to how we are moving forward, when 95% of train drivers are represented by ASLEF and the remaining train drivers are predominantly represented by the National Union of Rail, Maritime and Transport Workers, any of us in this House with communication channels open to those unions could make the point that the way we will have a sustainable rail sector in future, with more passengers travelling by train, is for those passengers to be confident that those trains will be driven, whether or not it is a rest day.

Oral Answers to Questions

Chris Loder Excerpts

Thursday 30th June 2022 Commons Chamber

[Grant Shapps]

I do not know whether the hon. Lady has, like me, been driving an electric car for the past three years, but in that period of time I have noticed that the number of chargers available publicly has gone up a great deal. In fact, it has doubled since I have been Secretary of State. We have also said that by 2030, in just seven and a half years’ time, we will increase that 10 times to 300,000 public chargers. It is also the case that the majority of people charge their vehicles on driveways or off-street parking at home—about 70% of the total. Our entire emphasis, through the levy fund on local authorities, is to enable people without off-street parking to park on the street. That fund is delivering great work. She underestimates how much progress this country is making.

[Chris Loder (West Dorset) (Con)]

3. What steps he is taking to ensure the provision of bus services to rural areas that have not been successful in securing funding following the submission of a bus service improvement plan.

[The Parliamentary Under-Secretary of State for Transport (Trudy Harrison)]

We have contacted all local authorities not receiving immediate BSIP funding and are working with them to help improve their local bus services.

[Chris Loder]

The Dorset BSIP has returned no investment to rural Dorset. In the light of that, will the Minister consider giving Dorset Council the power to run its own services? Will she also consider enabling journeys using concessionary bus passes to attract the full commercial value of that journey to the operator?

[Trudy Harrison]

I thank my hon. Friend for his determination to secure better bus services in West Dorset. In our national bus strategy, we committed to reviewing the annual concession reimbursement guidance and calculator that he refers to. I reassure him that we will continue to fund the practical support to develop enhanced partnerships. I know he has frequent meetings with my noble Friend in the other place, Baroness Vere, in which he will be able to discuss his specific question further.

Rail Strikes

Chris Loder Excerpts

Wednesday 15th June 2022 Commons Chamber

[Grant Shapps]

I will make a little progress before taking further interventions.

We need the industry to help with this transformation. We cannot ignore working practices that are stuck 50 or even 100 years in the past. A modern railway needs to run seven days a week. Right now, too many operators are left short at the weekend, which leaves passengers with substandard services. We cannot continue increasing pay on the railways far above the pay for nurses, teachers, police officers and care workers. We cannot continue with the absurd situation where workers can restart their 20-minute break if a manager dares to say “Good morning” at minute 19. That is insane. We have to change the system, as we cannot continue to fund such practices from the public purse.

[Chris Loder (West Dorset) (Con)]

My right hon. Friend is making a very profound speech—[Interruption.] The Opposition might not like it, but he is.

Does my right hon. Friend agree that the reason there is no chorus from the Opposition condemning these strikes is that the RMT is pouring hundreds of thousands of pounds, if not millions, into the Labour party? [Interruption.]

[Madam Deputy Speaker (Dame Rosie Winterton)]

Order. We need to be very careful not to descend into insults.

--- Later in debate ---

[Louise Haigh]

My hon. Friend is absolutely right. Was it not telling that there was not a single mention of one constructive step that the Transport Secretary has attempted to take to bring this strike to a resolution? When is he planning on meeting with the industry and the unions before the first day of planned strike action? What safety assessment has he made of the cuts to Network Rail jobs in order to reassure workers and passengers that their safety will not be compromised? Has Cobra met to plan contingencies for the impact on the movement of freight, on schoolchildren missing their exams and on the wider economy? Finally, and most importantly, will he immediately call in ACAS to bring an urgent end to the dispute? That is why we have tabled our amendment to the Government’s motion in front of us today. It is to urge them to convene talks with the industry and the unions and take concrete steps to resolve these strikes.

Labour has been clear, and I will be clear again: we do not want these strikes to take place. If we were in government, we would be around the table in talks to resolve this. Members do not have to take my word for it: in Labour-run Wales, a strike by train staff has been avoided. Employers, unions and the Government have come together to manage change and avoid the disruptive action that this Government are about to oversee.

[Chris Loder]

On a point of order, Madam Deputy Speaker. May I say to the hon. Lady, with the greatest respect—

[Madam Deputy Speaker (Dame Rosie Winterton)]

Sit down! No! The hon. Gentleman does not address the shadow Secretary of State. Thank you.

--- Later in debate ---

[Gavin Newlands (Paisley and Renfrewshire North) (SNP)]

Thank you, Madam Deputy Speaker. I think the rather febrile atmosphere on the Conservative Benches rather gives the lie to the Conservative approach to workers’ rights in this place.

I congratulate the Secretary of State on his motion, because after his part-nationalisation of railways during the pandemic and his—on the face of it, at least—very un-Conservative response to the actions of P&O, his ideological re-education has been a roaring success in the form of this utterly regressive motion before us today. Let us face it, no Tory Cabinet Minister has ever seen their stock drop through a bit of good old-fashioned union bashing, and that is exactly what this motion is. [Interruption.] I am happy to give way to the Secretary of State if he wants. His motion talks about the “effect on the economy” that next week’s proposed action will have. I find that incredible when his Government have set the British economy ablaze in the name of “taking back control”. Is that control only to be taken back when it has a wee Union Jack on it as opposed to a union banner?

Some Conservative Members and their comrades in Holyrood moved at lightning speed recently in their attempt to blame the Scottish Government for the issues experienced with the newly nationalised ScotRail regarding rest day working, but they have gone a little more quiet after ScotRail management and ASLEF worked through the issues and came to a negotiated outcome that the union leadership have today recommended to their members.

[Chris Loder]

rose—

[Gavin Newlands]

I had a feeling that my colleague on the Transport Committee would intervene at this point.

[Chris Loder]

Does the hon. Gentleman agree, though, that the SNP Scottish Government have absolutely failed in managing the situation in Scotland? Only a week ago, the SNP said that it would not buckle to the unions, but it has done. It has given a 5% pay rise, plus profit share, with no improvements at all, and the strike coming from the RMT will still affect Scotland in the coming days. So does he agree that perhaps the SNP Scottish Government are not quite as brilliant as he makes out?

[Gavin Newlands]

It will come as no surprise to anyone that I completely disagree. We are unlikely to have strikes in Scotland, other than the Network Rail issues, which are entirely reserved to this place. I am not entirely sure why the hon. Gentleman does not want people to get a fair wage in this day and age when inflation, partly caused by his own Government, might run at near 10% by the end of this year. I think that 5% is a good deal for the workers and a good deal for ScotRail.

--- Later in debate ---

[John McDonnell]

If it is on that, no, because there are more important points to be honest.

We need to return the debate to what the dispute is about. I refer to the hon. Member for Bexhill and Battle (Huw Merriman). The union has three demands in the negotiations so I will make three points. The first demand is for no compulsory redundancies—compulsory is the key word. There has never been a time when the RMT has not negotiated job losses, but there has always been a principle that they should not be compulsory. I remember that Bob Crow never lost a dispute, and neither has Mick Lynch, because they are sensible about the nature of the disputes that they get into.

[Chris Loder]

Will the right hon. Gentleman give way?

[John McDonnell]

Let me press on.

The union’s second demand is to get some form of inflation proofing of members’ incomes, and who can blame it when inflation is rising by anything between 7% and 11%? That is what ordinary working people want.

--- Later in debate ---

[Chris Loder (West Dorset) (Con)]

It is absolutely right that the Government have brought this motion to the House of Commons today. I heard the cries of Labour in yesterday’s business statement not to bring the motion to the House, suggesting that we should just get parties around the table, but how is that remotely possible when the RMT’s strike ballot date—the date of the declaration of the intention to strike—was 24 May, two days before the pay negotiations even started on 26 May? It confirms a rampant appetite for industrial action that tells us everything we need to know about the RMT—a union so addicted to striking that it was determined to do so before the pay talks even began. We know it is an addiction, because only a few months ago it was even striking against itself, with a picket line outside RMT HQ in north London.

Before being elected to this place, I worked for the railway for 20 years. I left school and worked my way up through the ranks on the stations and on the trains. I was an RMT member as well. But if anyone in the House needs convincing that they should support the Government’s motion today, against the RMT’s series of strikes, let me tell the House about something called RMT Broad Left—the hard left faction of the RMT union.

In order for the present RMT general secretary to be elected, he did a deal with the hard left of his union that in return for their backing, two communists were given leading jobs in the union, including the presidency. And they were not just any communists; they are on record as being anti-Ukrainian, pro-Russian separatists. They protested outside the Ukrainian embassy in London in 2015, following Moscow’s invasion of Crimea, while wearing the black and orange ribbon, a symbol of Russian military valour. I could go on.

This is very, very serious. This country faces being brought to a standstill by Putin apologists—Russian-sympathising, militant communists who are bankrolling the Labour party to the extent that they have bought its silence. We cannot allow that to happen. There is a deeply sinister element to these strikes, and it is this Conservative Government, and this Secretary of State, who are on the side of the taxpayer, the passenger and the staff, because we want to see staff on the railways have a pay rise, but we also need to ensure that we make the railway fit for purpose.

--- Later in debate ---

[Ian Lavery]

I will not give way.

The right hon. Member for Bexleyheath and Crayford (Sir David Evennett), who is no longer in his seat, suggested that the members of the RMT and the unions were against the general public. The RMT—the members of the RMT, the members of the trade union movement—are part of the general public. They are workers of this nation, and in this case, we are talking about key workers. I am proud to represent the unions. I am proud to have been a trade union member all of my life. And just for the record, I want to avoid any dispute next week—but if there are disputes next week, I will be standing shoulder to shoulder with representatives of the RMT.

[Chris Loder]

I concur with the hon. Gentleman that we should try to avoid these strikes, but could he help us to understand why the declaration of the intention to strike was made two days before the pay talks even started? That does not show spirit on the part of the RMT to avoid strike action.

[Ian Lavery]

I heard what the hon. Member was saying before, but these negotiations have been going on for two years. This is not just about train drivers; basically, it is about the cleaners, the people who work in the ticket offices—as he probably did—the people who work on the tracks, the people who look after people in the trains and the conductors. It is about the track and about health and safety; it is about everything connected with the rail networks. We need these people. These were the key workers. We need these people to support a strong, healthy and safe railway. We need to be careful what we ask for. There have been negotiations for two years now, and that is the frustration.

A letter was sent to the Secretary of State this morning, asking for discussions. He dismissed it, and at the Dispatch Box today he basically laughed when he was asked if he would be trying to facilitate arrangements to avoid the strikes. He laughed! Why does he not accept that the best way to address the situation is to get everybody around a table, lock the door and get it resolved? We are talking about health and safety, about compulsory redundancies and about inflation-proof pay rises. These are basic human rights, to be perfectly honest.

I just want to say: do not believe anybody who is criticising the RMT—do not believe for one second that they will not come for you. Do not think that they will not come for your job, your pensions, your income and your future. As Pastor Martin Niemöller said,

“First they came for the Socialists,

And I did not speak out because I was not a Socialist.

Then they came for the trade unionists,

And I did not speak out because I was not a trade unionist.

Then they came for the Jews,

And I did not speak out because I was not a Jew.

Then they came for me, and there was no one left to speak out for”—

--- Later in debate ---

[Claire Coutinho (East Surrey) (Con)]

I represent a commuter-belt area and many of my workers need the trains to go to work. On the strike days they will get no service at all and on the days in between they are going to get a Sunday service. If the trains are not running, at best those people will work from home. They might be forced to use a car, but we all know the price of fuel at the moment. At worst, they cannot work at all. Worst of all—as has been mentioned by my hon. Friend the Member for High Peak (Robert Largan) and my right hon. Friend the Member for Hemel Hempstead (Sir Mike Penning), both of whom have trade union backgrounds—the unions have jumped the gun. This is way too soon to cause this kind of damage to the economy and to the lives of individual people, and it will be millions of low-paid workers, and exam students, who will pay the price.

I believe in the power of unions. I think it is right that workers should be able to organise, have a collective voice and increase their bargaining power, but where unions are disrupting services that are already losing money hand over fist, demanding pay rises that are undeliverable and resisting modernisation, they are only doing their own workers harm. Any one of my constituents who uses the train will tell you that the railways are struggling to keep pace with demand and the needs of passengers, post-pandemic. Passenger numbers are down a fifth and train revenues are at about 60%. That is causing havoc with train services.

The taxpayer has stepped in. To give some sense of perspective, the Office of Rail and Road put the total industry income at £20.7 billion in 2020-21, of which £16 billion came from the taxpayer and just £2.5 billion came from passenger income. That is clearly not sustainable. The RMT argues that wages should go up by an inflation-proof 11%, but what private sector industry could withstand that logic when revenues are down 60%? Which member of the public—the public are not getting an 11% pay rise, by the way—should pay higher taxes for this increase?

I understand that workers are worried about inflation, but our cost of living package, which independent organisations such as the Institute for Fiscal Studies and Martin Lewis of MoneySavingExpert have said is very generous, will apply to rail workers, too. People on means-tested benefits will receive £1,200 of support this year to help with the cost of living.

I also understand that workers are worried about job losses. If people stop using ticket offices, however, how is it possible to keep increasing pay over time for a service that is being used less and less? Surely it is best to match workers with jobs and services that are in demand so they have a sustainable path to higher wages.

[Chris Loder]

Five members of Network Rail staff died on the tracks last year, with three of them being directly hit by trains. Does my hon. Friend agree it is right that the Government and Network Rail look to find ways to reduce that risk, including through industry reform? That would also help with some of the issues she has articulated.

[Claire Coutinho]

I wholeheartedly believe that workers and unions have the right to try to ensure safety. The RMT has been around for a long time and, particularly when the railways were very dangerous during its early decades, it did a huge amount of work to push for safety, which is a good thing. The problem is that the RMT is now leading its members down the garden path. It is driving down the use of trains, which will reduce train revenues and therefore mean less money in the industry for the wages it is trying to achieve.

Opposition Members have not been very clear about their position, but I hope they will clarify in their speeches whether they agree that the unions should delay these strikes and allow time for negotiations, that these strikes are not fair on ordinary commuters in low-paid jobs who will not be paid for work they cannot get to, that an 11% pay rise, funded by taxpayers, is not fair when those taxpayers will not get an 11% pay rise, and that the system needs to be modernised if the RMT wants ongoing pay increases, as these vast Government subsidies are not sustainable.

--- Later in debate ---

[Suzanne Webb (Stourbridge) (Con)]

I recognise the vital role that railways play in driving the midlands engine and condemn the disruptive strikes planned for next week. Excuse the pun, Mr Deputy Speaker, but the question is: who is the Fat Controller? Is it Labour or the unions? I am deeply concerned about what Labour’s motives are for not coming out and publicly condemning the strike and about the unions’ motives for having this strike now. They appear to thrive on the disruption the strikes will cause. It is as though they wish to destabilise the country for their own gain. The contempt they hold for the public concerns me greatly.

[Chris Loder]

Does my hon. Friend agree that it is only the Secretary of State tabling this motion today that has forced the RMT to write to him to ask for a meeting in the first place?

[Suzanne Webb]

I completely and utterly agree. This is the first time we have had sight of that.

What will the strikes do? They are a gut punch for people and businesses. Industrial action will not just torpedo our economy; it will wreak havoc with people’s plans and livelihoods: pupils unable to take their exams, festival-goers and sports fans unable to see their favourite acts and teams, and a grieving family in my constituency who have campaigned tireless for justice for their son now unable to travel down to London next week to meet the Under-Secretary of State for Justice, my hon. Friend the Member for Corby (Tom Pursglove), to discuss how he can better support victims’ families. It is an indulgent strike with a human cost.

What is Labour’s position on these strikes? Well, they cannot make up their minds. As has been said, the shadow Health Secretary said he would vote to go on strike if he were an RMT member, the Leader of the Opposition has his head buried in the sand, and his deputy dodged a question in a BBC interview on whether she supported the strikes, saying that she had a train to catch. Next week, there will be no such trains for Labour Members to use to run away from the simple question: are they for or against the strikes? The British people deserve an answer.

Others have spoken of the donations to the Labour party by the RMT. Labour Members say they are on the side of the workers and preach solidarity, but solidarity with whom? Not with workers; not with businesses. The only people Labour Members are in solidarity with are their union puppet masters. It seems like the RMT and Labour are at platform 9¾ when it comes to the strike and its impacts, yet back in the real world it is working people, businesses and pupils who will bear the brunt. While global cost of living pressures continue to bite, this strike is deeply damaging. We cannot have a railway system that is a steam locomotive in an electric age. Times are changing and the rail system needs to change too. I call on Labour and the unions to side with working people and stop this strike.

--- Later in debate ---

[Mr Tanmanjeet Singh Dhesi (Slough) (Lab)]

It is a pleasure to wind up the debate on behalf of Her Majesty’s Opposition, and I thank all those who have contributed to what I can definitely say has been a lively debate.

There is no doubt that our railways, and the committed workforce who run them, are of huge importance to our country, and we can all agree that the tireless efforts of our rail community in keeping the country running throughout the pandemic and beyond should be commended. That is precisely why the significance of the proposed strikes cannot be underplayed. But they can be avoided. It is good that we are debating this issue, and Conservative Members should take heed of the Labour party amendment to the motion.

The rail industry has arguably seen more turbulent times throughout the pandemic than most industries. Service and revenues stopped, funding structures changed, and the franchise system was ditched. No one is arguing for things to return to the way they were before, but instead we should build effective and collaborative change for passengers and the industry. Our rail network faces issues such as pay, job losses as a result of cuts, safety and maintenance, but instead the Government seem busy playing politics—mud slinging, and trying to start Twitter wars. They are spoiling for a fight. That is precisely what this debate is about, and precisely what the intended strikes are about, rather than doing what is in the best interests of the British people. But we can see through all that.

Blaming the Labour party for strike action that has been driven from Tory policies and mismanagement just will not fly. Perhaps Conservative Members need reminding who is in government, and who have been in government for the past 12-plus years. As my hon. Friend the Member for Sheffield, Heeley (Louise Haigh) said, if they put just half that energy into getting around a table with the unions to negotiate, we could have avoided the situation in which we find ourselves today.

[Chris Loder]

Does the hon. Gentleman agree that the RMT has refused to come to speak to the Government? The only reason why the Secretary of State has received a letter from the general secretary of the RMT is that this very debate has been called in the House of Commons.

[Mr Dhesi]

I thank the hon. Gentleman, but the true fact of the matter is that the Secretary of State has not even tried. He has been missing in action. The unions, including the RMT, have been asking for negotiations. Indeed, there have been discussions over the past couple of years, but the unions have been highlighting that many of their members have not received a pay increase for the past couple of years. As I said, they have not met since March. The Secretary of State needs to show leadership and hold an urgent meeting between Ministers, employers and the union. Sadly this behaviour is indicative of wider incompetence when it comes to managing our transport network.

--- Later in debate ---

[Wendy Morton]

I want to make some progress first.

I assure the House that, together with industry, we are looking at how to keep vital freight, medicine and fuel running. We should be in no doubt, however, that if the strikes go ahead, they will cause huge disruption. That is precisely why the Government have tabled this motion today. We believe that it is important that we stand as one House—[Interruption.] I give way to my hon. Friend the Member for West Dorset (Chris Loder).

[Chris Loder]

I thank my hon. Friend, the excellent Rail Minister, for giving way. Does she agree, given that in 2018 the shadow Secretary of State stood on a platform and supported the RMT’s strikes for Northern Rail, that we will never see the Labour Front Bench condemn these strikes?

[Wendy Morton]

I thank my hon. Friend for that intervention, but this evening the hon. Member for Sheffield, Heeley (Louise Haigh) and her colleagues have the opportunity to stand with Members on this side of the House and support the motion. We believe that it is important we stand as one House and condemn the unions for their reckless and irresponsible decision to grind our network to a halt next week.

I really do hope that the Opposition will finally put aside their funding interests to vote with us today. I do not think that our constituents will accept being told that their lives and jobs are being disrupted because Labour has sided with a militant group of union leaders who belong in the 1970s—leaders such as Mick Lynch, who admitted that this strike action would make the cost of living situation worse for people and who refused to rule out working towards a general strike; and leaders such as RMT deputy boss Eddie Dempsey, who admitted that the unions were striking before even knowing the final plans for pay and conditions.

Just yesterday, we saw more rail unions moving toward strike action, this time cynically timing their walkout to coincide with the Commonwealth games. That will not just impact on the sport but will put at risk the legacy the games are looking to create in the west midlands. If Opposition Members deplore those actions as much as I do, they must vote to condemn the unions.

As a result of the pandemic, our railways are facing an existential crisis. Many people can now choose to work from home or just to travel into the office a few days a week. Passenger journeys in recent months are still a fifth lower than in the equivalent period in 2019 and it is no exaggeration to say that the industry is now facing the biggest challenge in its 200-year history. The Government have earmarked more than £16 billion of funding for passenger services since the start of the pandemic to keep the railways running and to protect jobs. That is the equivalent of nearly £600 per household. That just cannot continue, so our railways need to change.

The Government are doing our bit. We are simplifying the railways under the Great British Railways brand and ending franchising. We are investing in large infrastructures such as HS2 and Northern Powerhouse Rail. We are overhauling ticketing and offering passengers discounts and promotions such as the hugely popular Great British rail sale. We are addressing historic issues in the railways through the Williams-Shapps plan for rail, delivering more punctual and reliable services and tackling franchising. The time to act on this is now and we need railway employees to work alongside us in order to deliver a network fit for the 21st century—