Public Office (Accountability) Bill (Second sitting) Debate
Full Debate: Read Full DebateTessa Munt
Main Page: Tessa Munt (Liberal Democrat - Wells and Mendip Hills)Department Debates - View all Tessa Munt's debates with the Ministry of Justice
(6 days, 9 hours ago)
Public Bill Committees
Tessa Munt (Wells and Mendip Hills) (LD)
Q
Thank you to the witnesses. I am very sorry to hear what happened.
Professor Waters: It is still going on.
Tessa Munt
I know. I salute your courage. Thank you both for saying what you did. On whistleblowing, what do you feel there might be in the way of protections within this scenario? What protection should there be for whistleblowers?
Professor Waters: Speaking just from my own experience—not as a lawyer or anything—in the last nearly three years since Ruth’s death I have been contacted by various people within Ofsted who shared some really quite disturbing information about its behaviour and its rewarding of certain members of staff who were associated with Caversham primary inspection and other appalling cases. When I have asked if they will speak out, they have said that they do not dare. They have to sign some form of the Official Secrets Act 1989. I have been contacted by numerous headteachers who have been traumatised by Ofsted inspections and have lost their jobs, health and nearly their lives. They have not been able to speak out because they were made to sign non-disclosure agreements in order to get some money to support their families.
It just seems that at every level mechanisms are put in place to do the absolute opposite of what inquests and inquiries should be doing, suppress legitimate concerns and defend people who are causing active and ongoing harm. The stronger the defence—the protections—for whistleblowers, the better, and maybe, finally, all the people from Ofsted who have contacted me will be able to go public with the things they have told me.
Deborah Coles: The only thing I would add to that is that, in the context of the Hillsborough law, we are talking about trying to effect legal, cultural and practical change. If we can help rectify the culture of cover-up, obfuscation, denial and defensiveness that occurs when things go wrong—we are talking across inquests and inquiries not only when people have died, but for other injustices—one would hope that that will help victims in the long term, because it will enable honesty and truth telling. Hopefully that will permeate across the system to those who have important evidence to contribute to inquiries and inquests.
Tessa Munt
Q
Professor Waters: I have written various messages recently to Martyn Oliver, the chief inspector of Ofsted, quoting those Nolan principles. I have received replies that apologise for his insensitivity and promise empathy. I have not asked for empathy, sensitivity or a performance of those; I have asked for honesty, but that clearly does not work. Ofsted has a code of conduct, which they kept quoting in the inquest, but the coroner clearly found that that code of conduct did not apply. There are the Nolan principles, codes of conduct, accountability hearings, and even an offence of perjury, but none of them seem to work—they are too easy to slip away from. A statutory duty of candour with the possibility of criminal sanctions is sadly what is needed—it beggars belief, but that is what is needed to make public bodies be honest.
Deborah Coles: I think the thing that people find quite shocking when we are talking about the Hillsborough law is that you have to effectively legislate to get people to tell the truth. I support what Professor Waters says about penalties, but is also about monitoring and evaluation, because the Hillsborough law will only be as good as its implementation. As I said, up and down the country, there are families going through legal processes that are so defensive and traumatising that the injustices that you heard expressed today by the Hillsborough families—and you will hear more later—about the lying, victim blaming, delays and denials are still being faced by families going through these processes today. That is why the Bill is so important.
The Chair
I call Lizzi Collinge for, I am afraid, what is likely to be the last question on this—we might possibly get a couple more in.
The Chair
I do apologise. It is a pretty strict timetable, but I do appreciate your coming in today. It is a matter of sensitivity and I am trying to give as many people as possible the opportunity to express their views and ask questions. Thank you very much for your attendance, Professor Waters and Ms Coles.
Tessa Munt
On a point of order, Mr Dowd. Is it possible that we can ask witnesses who might have something to add if they can write to you as Chair?
The Chair
I think that is automatic. Just let me chair the meeting.
Examination of Witness
Lord Evans of Weardale gave evidence.
Tessa Munt
Q
Chief Constable Guildford: You would have a number of opportunities to whistleblow as a police officer or a member of police staff. First and foremost, there are opportunities for you to make a disclosure to your line management. You could make a disclosure to another supervisor. You could also make a confidential disclosure, because each force has a confidential reporting mechanism. It is a reported line, and it is done anonymously.
On top of that, we brought in some measures recently that enable people to make a report via Crimestoppers. We also very actively encourage the reporting of any whistleblowing via all our staff associations—the trade unions on the side of police staff, and the Police Federation, the Police Superintendents’ Association and the Chief Police Officers’ Staff Association on the side of police officers.
Tessa Munt
Q
Chief Constable Guildford: That often depends on who makes the allegation and whether it is criminal or conduct related. If it is a criminal matter, it is reported to a police force or the IOPC. If any criminal or conduct matter is reported and it involves a chief constable, it goes to the IOPC under the law. If it is anybody below that level, it goes to the professional standards department in each of the police forces. It is then independently assessed, and given to an investigator, who is trained and accredited, and independent of the people who are complained about and the complainant.
Q
Chief Constable Guildford: Having been consulted on the way through this, having thought about it quite considerably and having spoken to the director general of the IOPC, I think that the drafting at the moment is pitched at the right level, because it says that that harm needs to be of a serious nature. When it comes to setting out harm, it mentions phrases such as “departed significantly from”.
What will the impact of that be from my perspective? I think it will encourage leaders and individual officers to do the right thing. Initially, it may increase the likelihood that a narrative would be corrected earlier. Think back to some of the foundational pillars upon which this legislation rests, and a lot of the narrative that was, let us say, placed in the public domain around Hillsborough—and sometimes around other events where there is knowledge that is known to the police service and is able to be communicated, but which for whatever reason on occasions is not. Sometimes, in my opinion, that does not help with public confidence.
Going back to the question, I think this will encourage the clarification of issues at an earlier stage. But I suppose, on reflection, from a professional perspective, we have to balance some of that with an individual’s potential reluctance to say too much too early. Of course, the public quite rightly have an expectation that facts will be clarified and that information will be shared and placed in the public domain, and that is absolutely the right thing to do. That is the balancing act. It is important that it is pitched at the right level, which in my professional opinion it is. The “harm” is economic, physical or emotional, and I think it says it should be not inconsequential, which is important. On occasion—you will know this from your family perspective—we absolutely do get things wrong, but the legislation is designed to allow us to correct those things fairly expeditiously.
Q
Richard Miller: The starting point would be the coroner, who will be a qualified lawyer and therefore very used to making assessments about what is necessarily and reasonably incurred by way of legal expense and legal work. They will be in as good a position as anybody to judge whether what the public body is doing is reasonable. It is a standard part of civil litigation that you have to justify your costs as necessary and reasonable, so it would not be a new requirement; it would just be a new forum within which that requirement was applying. The lawyers advising public bodies would already be well used to identifying what is necessary and reasonable in any given circumstance. Obviously, they will need to calibrate that advice in the light of this legislation, but it is not a new skill—it is a not new judgment that they will have to make. It is something that they already do.
Tessa Munt
Q
Chris Minnoch: That is not something I have necessarily prepared for, but I appreciate that it is an important point, so thank you for asking about it. For many years now, there has been a deficiency when it comes to employment cases, particularly since the removal of employment law from the scope of the legal aid scheme. As an organisation, it is important to legal aid lawyers and their clients—similarly, from the Law Society’s perspective, I am sure I would not be wrong in saying this—that people taking actions in the employment tribunal or facing proceedings as a result of whistleblowing have access to legal advice and representation. There is a certain element where people who benefit from union membership are partially protected by that or can have resources made available to them, but there is a gaping hole in the legal aid scheme at the moment around employment law and employment cases for employees. We would hope that the Government would consider filling that, because it is a very important point.
Tessa Munt
Thank you. I invite you to pass your comments to the Chair in writing at some point, if that is possible, because I do not have time to ask you about that in detail now, but I am very interested in your views.
Richard Miller: I fully agree with what Mr Minnoch has said on that point. The Law Society would also be very happy to provide more detailed views on this issue in due course.
Q
Richard Miller: There are three areas that most need to be covered. First, what is the structure within which legal aid is delivered? We believe that the Bill does not go quite far enough here, in that it provides for legal help—the very lowest level of assistance—to families and it provides for advocacy. In most court proceedings, there is a middle level of legal representation that is provided. We think that level has benefits both for the Government and for the families concerned. For the Government, it provides greater control and greater quality control over the work. For the families—or, more to the point, for the firms representing the families—it means they are able to apply for payments on account in long-running cases, which is crucial to make this an economically viable expansion for firms.
You have to get the structure right in the first place. You then have to build up the capacity and you also have to make it attractive enough overall for lawyers who are not currently doing this work to want to come into it. Those are the three aspects that need to be addressed. Chris, do you want to expand on that a bit?
Chris Minnoch: Thank you, Richard. Minister, it is a very important question. I will start by saying how refreshing it is to come to a session such as this to talk about something positive in relation to the legal aid scheme—a positive expansion—after so many years of giving and submitting evidence to various Committees asking for these sorts of measures to be introduced. I give credit to the campaigning groups that have made this happen and to the Government for taking such a progressive step.
Richard is absolutely right that we have to see the expansion of legal aid in the context of the current civil legal aid system in particular, but you cannot dissociate that from the criminal legal aid system because there is an overlap between the two in terms of who is delivering the service. There are fundamental weaknesses in the sustainability and in the workforce, especially regarding recruitment and retention, that have been recognised by various recent Government-led reviews. There is lots of evidence there and I am sure that, as a Minister, you are fully aware of some of the challenges you face in trying to plug those.
Richard highlighted a really important point about the technical construction of the scheme. We are already in discussions, as is the Law Society, with the Ministry of Justice and the Legal Aid Agency about how we can improve that structure to make the work as sustainable as possible, and as attractive as possible, both to existing providers and new providers.
There is a really critical element, however, which was raised earlier today in some of the evidence that I heard, about which types of lawyers are best placed to deliver these services. Despite the challenges that the legal aid scheme has faced, particularly in the last 15 years or so, we are really lucky to have a core of incredibly experienced and expert lawyers who carry out this sort of work. Our advice to the Government would be to start there and then look to expand the capacity of those lawyers.
There is an issue around capacity, because inquest work takes such an emotional toll on the lawyers involved. There are elements of vicarious trauma that are involved in these sorts of cases, so it is very difficult for your entire caseload to be inquest work for 100% of your time. There are some natural capacity issues built in, even for lawyers doing that work currently, but those are the organisations—I think one of the earlier witnesses described them as human rights lawyers—where we need to start building up their capacity by making the system as attractive as possible, so that they themselves can recruit and develop the lawyers who can expand this work.
We are also already in talks with the Legal Aid Agency about separating out inquest work from the current categories of legal aid, so it is a separate category of legal aid with its own separate supervisor standards and its own separate accreditation process—those sorts of things. Richard, you might want to address the kind of training, development and accreditation issues arising from that.
Richard Miller: Indeed, yes. We are already having initial discussions with the Legal Aid Agency about what training might be required and whether accreditation would also be worthwhile in this area. The Law Society is well positioned to deliver training at scale, as would be needed here. One thing that we would like to explore is whether there is scope for Government assistance with the cost of that training to ensure that we can get the initial boost to capacity that will be urgently required.
On the question of accreditation, at the moment our preference is not to go that far, because we must be careful not to establish too many barriers to getting that expansion in place first. Down the line, it might be that accreditation would be worthwhile, but initially I think we need to make sure that the training is there and that lawyers are aware of their obligation not to deliver work beyond their competence. That should get the expansion of capacity that we need in the short term that we can then build on.
Tessa Munt
Q
Judge Durran: The Bill includes provisions that a coroner can write a conduct report. It is not clear to me at the moment what the mechanism will be for such a report and how they should be handled. At present, as I understand it, conduct reports raising concerns will be sent to the chief coroner, responses will be sent to the chief coroner, and the chief coroner will account for those within my annual report to the Lord Chancellor. What is not clear to me is the mechanism of how that will happen and whether the intention is, through regulation, to create mechanisms similar to prevention of future deaths reports.
It is important to say that I am not, nor should I be, a regulator. I am sure that many will say that publication of a report and publication of a response without any other mechanism will not achieve much. I am concerned about what those mechanisms are and whether they will fundamentally serve a purpose, or whether I will simply publish them and they will be there for people to see, but no meaningful action will be taken upon them.
The Chair
I am afraid that brings us to the end of the time allocated for the Committee to ask questions of you, so on behalf of the Committee, I thank our witness for her evidence.
Examination of Witness
Cindy Butts gave evidence.
Tessa Munt
Q
You referred to the families and an awful lot of individuals who considered that they were really looking forward to you being part of their solutions. Might I ask you to consider something? You were talking about language. I think that what will happen is that every different organisation will create its own code of ethics and own interpretation of the duty of candour. Is there perhaps a place for the Government, or for you and the Government, to work together to make a single version?
I suspect that the public, out there in the real world, will interpret the code of ethics and the duty of candour in a particular way, and will use ordinary language. They will know when it is right and what it is saying, but we might be in terrible danger of local authorities—some of them doing one thing; some of them doing another—and different people interpreting the rules in a particular way.
I recognise the difficulties with Nolan. They have been with us for 30 years, but clearly the Nolan principles have not worked. Is there a possibility of a single framework within which everyone understands what everyone is up to? I say that particularly because in earlier evidence from the chief constable, when he was questioned about various aspects, he thought that it was a brilliant question for other authorities, but not for his.
Cindy Butts: Thank you for that interesting question. The duty will cover hundreds—thousands, probably—of bodies, all with very different roles and remits, so having one coherent framework might be difficult, because each and every one of them needs something that is right for them and that fits the context of the way in which they work and their objectives. That said, there is value in thinking about some overarching principles that certainly ought to apply to how each organisation develops its bespoke framework. First and foremost, however, it must fit in with an overarching set of principles.
That question also points to the issue I raised before, which is about ensuring that victims and survivors are involved in the implementation. I think that they can play a crucial role in ensuring that organisations have a framework that is fit for purpose and that is informed by their lived experience. That would be how I look at it.
Joe Powell
Q
Cindy Butts: I hope that the inclusion of the IPA in law means that organisations understand the IPA’s role of supporting victims, survivors and bereaved families in accessing information and advocating for them for truth—for truth telling. I hope that it is clear that the responsibility of the IPA is to help them to achieve exactly that.
Q
Dr Chopra: When we approach looking at the duty of candour in regulation 20, we approach it both at the registration phase, when we are registering providers, and at the inspection and assessment stages, which then determines whether we take any enforcement action.
We have an assessment framework that sets out particular questions that we look at when we assess how an organisation is approaching its duty of candour. Within that, there will be policies and procedures that people need to follow. How do they deal with whistleblowers? How do they deal with people who raise concerns? To go back to Helen’s point, how are they ensuring that training is taking place for frontline clinicians, so that they have a mechanism to raise concerns or incidents that might trigger the statutory duty of candour? That is how we look at the overarching policies, processes and procedures that will satisfy us that an organisation is ready to be registered, and that we can look at them when we are going out on inspections. That is how we look at those issues.
Tessa Munt
Q
I have a couple of questions. First, what do you feel you can do to stop the suppression of witnesses? Will the Bill cover that? We know there are legal duties attached to this, but something has to change to stop whistleblowers suffering detriment. I do not know whether you feel the Bill is going to do it, because whatever has been in place for the last 10 years has not done it.
Secondly, the NHS has shown a willingness to accept people who have been recycled from roles in other services, departments and organisations when they might not have been deemed to have succeeded in those roles; they suddenly become chairs of trusts or take other roles in the organisation. There is something not quite right going on, in my opinion—it is my opinion.
Helen Vernon: I will talk to something that we are doing to help with that, at least in relation to the NHS duty of candour. One of the things that we have heard is a barrier to openness is the fear of a subsequent claim. As a public body, we can do something about that, because we can issue guidance to the NHS that debunks it, in essence, by saying, “It’s incredibly important that you put the duty of candour first, that you are open and honest, that you share information when it is available, and that you do the right thing for the patient, regardless of the possibility of subsequent litigation.”
That is one thing that we have been doing. It is a message that we have found it quite difficult to permeate in its totality, bearing in mind that we have clinicians coming up all the time through training, for example. We need to get to people when they are taking on a new role and we need to cover the whole of the NHS, which is evidently huge, but it is certainly something we make a huge effort on, to make sure that we remove barriers where we hear of them.
Professor Fowler: From the NHSE point of view, I would argue that progress has been made but it is imperfect. I accept that point, but I think we have seen evidence of greater levels of transparency, as I said.
Obviously, the Bill will need to interact with existing provisions, such as professional regulatory standards. We have a fit and proper person test that we apply— Arun might want to come on to that, because some of it is done through the CQC. We now have a 10-year plan that commits to radical transparency as part of its aims. Underlying that, in order to drive up quality, there is a commitment to a quality strategy, which we are working on and will look again at assurance mechanisms and how we tidy them up and simplify them to some extent, but also how we improve them.
In making these changes we have to be very cautious to understand, first, why people do not step forward if they do not step forward, and secondly, that we have obligations, for example, to protect patient confidentiality in any information we release, protect our staff, and look at proportionality. I mentioned the volume of papers we have looked at; it is important to understand that there are resource implications for clinicians’ time in responding to some of this. There is a lot of complexity to some of the things we need to look at in making sure there is not a chilling effect and that people are willing to step forward and do not see a potential impediment.
Dr Chopra: Aidan has already mentioned the fit and proper person test, but I want to make a couple of additional points. It is so difficult that we have to legislate for candour, but some of this is about culture in organisations, and there is a way of tapping into looking at an organisation’s culture. We have questions in NHS staff surveys about how confident staff feel about raising concerns, and whether those concerns will be responded to. I find that data is quite helpful to understand a sense of the culture in the organisation.
The other point I was going to mention was about inequalities, demographics and protected characteristics. A great proportion—up to 40%—of the medical workforce in the NHS come from minoritised ethnic backgrounds, and they are often the people who struggle the most to have their concerns raised. They are the ones who are scared of retribution for raising concerns. Tackling that will be a significant factor in making sure that the duty of candour, as it is currently is meant to work, is as successful as we would like it to be.
In terms of how we can measure some of that, my team was able to run about 100 of our recent reports using a large language model in AI to look at duty of candour. When it comes to comparing those providers that were rated “Outstanding” or “Good” with those that were rated “Requires improvement”, an open, transparent culture consistently came up as a likely factor. That is evidence that such a culture is more likely to lead to an organisation that we describe as discharging its duty of candour well. These factors are really important.
On the interplay point that Aidan mentioned, we will have the statutory duty of candour, the professional duty of candour, the provisions of the Bill and the NHS manager’s duty of candour. We have got to make sure that these four pieces of legislation work together.
Tessa Munt
Q
Dr Chopra: I will briefly come back on that. One of the considerations in the 10-year plan is the role of the Health Services Safety Investigations Body, which will work more closely with the CQC in time. The HSSIB has what is called a protected safe space, which allows people, without fear of accountability and retribution, to raise concerns. One of the things we are concerned about in the Bill is whether the scope of clause 5(1), on other investigations, will include investigations undertaken by HSSIB when it works closely with CQC. It will be important to protect that space for the reasons you mention.
Lizzi Collinge
Q
Helen Vernon: Those are incredibly sad circumstances and sensitive issues. I think it will be a big help and support that aim because, as I mentioned earlier, an open and transparent response right at the start has the best chance of not only avoiding somebody consulting lawyers or initiating a claim just to get answers, but avoiding that claim subsequently escalating into unnecessary and adversarial legal proceedings. We have driven down the number of cases that go into formal litigation by using alternative dispute resolution, which generally involves bringing clinicians and the organisation together with the family. But you can do that only if there is an atmosphere of trust and clear transparency as to the information that is being shared.
Q
Flora Page: You could easily. I suppose one would seek to front-load the issues. I am not against the provisions of the Bill at all, but what the Bill deals with is after the event: some terrible thing has happened, a large inquiry has been set up and we are having to unpick the fact that people have not told the truth in real time. With something that protected and supported whistleblowers up front, one would hope to be able to bring the problem forward, and have much nimbler and cheaper investigations arising out of whistleblower complaints.
If there were disgruntled people moaning and saying their concerns had not been looked into, let them trundle along and see whether, 10 years down the line, it turns into a big public inquiry; nine times out of 10—or probably 99 times out of 100—it is not going to. My view is that we spend too much money on these public inquiries. We need to find a way to front-load the problem and support people when they first start speaking up, so they feel able to put those problems, first, into the employer domain and then, if necessary, into the public domain.
Tessa Munt
Q
Ron Warmington: Likewise.
Tessa Munt
You have already referred to the Public Interest Disclosure Act 1998, the fact that that puts whistleblowing into the framework of an employment law issue, and the fact that it does not protect against retaliation. The focus then is on a whistleblower proving that they are deliberately being acted against, as opposed to on the wrongdoing done by the organisation in the first place; when they come out of the employment tribunal, they are then very often blacklisted and cannot work again.
Do you feel that the Bill provides enough anti-corruption effort to ensure that, in particular, we could have prevented the Post Office scandal? As I understand it, 47,000 cases are waiting in the employment tribunal at the moment—that is the current backlog. Once this legislation comes into play, my sense is that that 47,000 will escalate beyond belief, but I will leave that with you. Does the Bill go some way to sorting this out?
James Killen: The short answer is no. What strikes me most in the Bill is that it makes the duty of candour an individual thing, and focuses very much on the corruption that goes on at the level of the chief execs. In my mind, and certainly having listened to the health people earlier, the majority of duty holders will be people who are on the minimum wage and potentially part time—what I would class as vulnerable duty holders. Those people are going to be placed in the situation of having to choose between a potential criminal sanction for not exercising their duty of candour and speaking out against a corrupt boss who will potentially pull all the levers they have in the business to destroy their career. They are going to choose between their careers and families or a potential criminal sanction.
For me, the largest omission in this Bill is that there is no form of criminal sanction for interfering in another person’s duty of candour. Culture and so on was talked about a lot earlier, and there is something there—I agree with everything that has been said about the idea of an office for the whistleblower, because I think that would take all of this away, but, if we are speaking about maybe a 60% or 80% solution, some sort of clause in the Bill that gives a criminal sanction to other people within an organisation for interfering with somebody else’s duty would be key.
Q
Nathan Sparkes: As you point out, there was a phenomenon of police officers briefing The Sun newspaper after the Hillsborough disaster, which was a huge part of the cover-up. Police officers were not the only public officials involved in that; the local MP was, and there is a disputed allegation that a representative of the Thatcher Government was as well. There was a huge amount of public official impropriety in that media cover-up operation. Unfortunately, that is not the only case; after Orgreave, similarly, there was a cover-up perpetrated between public officials and the media.
The history of the phone hacking scandal is a 15 to 20-year series of occasions where overwhelming evidence of criminal activity being carried out on behalf of News UK was presented to the Metropolitan police force, and every time it failed to properly investigate until it absolutely had to. That was during a period where a succession of Metropolitan Commissioners enjoyed excessively close relationships with News UK; it included a time where even an editor for News UK was hired by the Met, and there were records of eight dinners between heads of the Met and News UK editors over that period.
In more recent years, there are allegations that police fed information about the victims of the Manchester bombing to the media. Christine Flack, the mother of the late television presenter Caroline Flack, believes that police were briefing the media in relation to her case. Mazher Mahmood was a News UK reporter, and there is an allegation in a recently published book that the Met protected him from prosecution and exposure during the noughties on account of the closeness of that relationship.
I could give many more examples—I will not sit down and list them all—but the point is that there is a specific and persistent issue with corrupt relationships between public officials and the media. Our concern about this Bill is that it does not have anything substantive to address that. The long title of the Bill is very clear; it will
“require public authorities to promote and take steps to maintain ethical conduct within all parts of the authority”.
Our submission your Committee is that the Bill cannot achieve that unless it also addresses the specific phenomenon of corrupt relationships. Our proposal is that the best way of dealing of that is with a public inquiry.
Seamus Logan
Not at all—I thought it was a good answer.
Flora Page: It is about incentives, isn’t it? The incentives have to be aligned for folk to do the right thing.
Ron Warmington: Yes, we have to get people to make the right decision. They will not do it just because it is the right thing to do. Some people will—even though it is costly to themselves, their careers or their companies, they will do the right thing; I have been brought up with people like that. Other people need to be persuaded to do the right thing by threats or by incentives, or ideally both.
I do not think we can just hope for the best that the ethics of corporate Great Britain and civil service Great Britain are going to change. I mean, I have seen Ministers talk utter nonsense because their civil servants parroted nonsense that was parroted to them by people in the organisations that ought to have been subject to review. I feel sorry for MPs and Ministers in those cases.
Jacqui Hames: It is important to point out that the media companies responsible for the industrial-scale phone hacking saga are corporations. They make a profit or loss, and they hide behind the free speech mantra, but ultimately they are creating a culture where this behaviour is acceptable—where criminality is acceptable. There is no doubt that a whistleblower coming from their side of the fence would be treated extremely badly.
As a victim of phone hacking, as an ex-police officer who had their personal items sold to a news corporation, I know that you have nowhere to go in those circumstances if those corporations are just going to hide behind a freedom of speech defence. It is not freedom of speech to spread misinformation and disinformation that affect the wellbeing of hundreds of people who have already gone through intolerable experiences.
Tessa Munt
Q
Ron Warmington: I have it written down, yes.
Tessa Munt
Very good; I did not know that. There are also subcontractors of subcontractors, because it is commonly the case that we are looking not just at the first-tier contractual relationship, but at the second, third and sometimes fourth-tier relationships. There is a question about that.
There is then another issue. Some of you might want to comment on the fact that in March this year—I think I am right in saying this—His Majesty’s Revenue and Customs introduced a whistleblower reward scheme for reporting fraud, and on where that scheme might go and how useful it is. I have no idea how successful it has been—I do not have any figures for it—but one senses that it might be successful.
Ron Warmington: In a sense, that is where this all started, isn’t it? I mean, there were defence contracts in the United States and someone thought, “I’m going to blow the whistle on such and such a corporation, which has been ripping off the Defence Department by $100 million. Therefore, I’m going to get something out of it.” Actually, that is quite healthy, until it goes horribly wrong; it is a double-edged sword.
On the point about subcontractors, yes, we felt quite exposed when the Post Office tried to—in fact, did—implement draconian contractual terms. That was extraordinarily risky for myself, and for my fellow shareholders and directors. The only time that we could speak safely was when we had parliamentary privilege in situations such as this one. All the rest of the time, we did not; if we spoke up, we were at enormous risk. That did not stop us, as it happened.
It is not necessarily a good thing to say that an investigation firm such as my own, which is contracted to look into something that is going wrong or that has gone wrong, should be hugely protected in some way, because then it would not be trusted to do the work in the first place. You somehow have to strike a balance between the client relationship—not that the client ever should be the subject of the investigation—and some sort of protection. At the moment, the process does not work. It only worked in this case because we didn’t give a damn. As far as we were concerned, we did not really need the work, and did not need the money and did not mind being fired. But not many firms are in that lucky situation.
Tessa Munt
Q
Ron Warmington: Pretty well the only material whistleblower was Richard Roll, whom I spoke to well before he was prepared to come out. We obviously protected him. We tried to give hints to people at the Post Office that there might be a whistleblower at some point—when I knew jolly well that there was—in order to give them an opportunity to follow the righteous path. They did not really pick up on that.
We have always been a bit like journalists—one never burns one’s source. If any investigator ever did that, his or her career would be over. Once you get a reputation for advancing your own case over the body of a whistleblower, your career is dead. It is self-interest to protect whistleblowers. I have on many occasions been asked by companies—in fact, bank chairmen—“Can you help us find out who this whistleblower is?” I have told them, “You’d better find another firm. I could find them in a heartbeat, but I’m not going to.” That is corruption coming out again: “This person’s causing our company problems. Can you help us find the troublemaker?” “No. Go away.” But not all firms do that.
Flora Page: On the Fujitsu question, it is extraordinary that, over all those years that Fujitsu was remotely accessing sub-postmasters’ accounts and using their user IDs to enter transactions, there were no whistleblowers. That tells you all you need to know about certain organisations not providing the structure and the framework for whistleblowers to come forward. There must have been hundreds, possibly thousands, of people who knew what was going on.
James Asser
Q
Nathan Sparkes: In terms of public officials’ candour in investigations and so on, we endorse the position of the Hillsborough Law Now campaign, of which we are a part. Further to its amendments, the Bill does a good job.
In terms of the specific phenomenon that we have identified of corrupt relationships between public officials and the media, the Bill does not go nearly far enough. Those relationships are, by their nature, covert. They are at best improper and at worst corrupt and unlawful. The only part of the Bill that attempts to grapple with them at the moment is the code. Public officials who are engaged in that kind of corrupt behaviour are very unlikely to be persuaded to clean up their act by a code.
A whole succession of investigations, inquiries and scandals have all come to the same conclusion: we need a public inquiry into the specific phenomenon of relations between public officials and the media. Given the long title of the Bill and what it promises to achieve, that appears to us to be a significant omission. That is why we are very keen for the Committee to consider an amendment to that effect. Jacqui, do you have anything to add?
Jacqui Hames: Yes. What is the risk for the individual concerned in that transaction? If you think there is a bigger risk of being exposed and taken to court, you will change the way you behave. Having been a police officer in the ’70s and ’80s, as well as having seen things from this perspective, the difference is the culture of secrecy and reputational protection. If you can change that from the inside and say, “This is not going to be tolerated. This is what’s going to happen,” people will stand behind that. It will give them protection if they are being sucked into something that they cannot get themselves out of and are coerced. In many respects, that is the difficult area: people being coerced into behaviour that in another circumstance they would perhaps not consider getting involved in. It is a real problem that people get coerced—as Nathan said—because so much of this happens in secret.
Q
Andy Burnham: There is no question about it, those inquiries need to have trust at a local level. I will be open in saying that the failure of some people to co-operate with the inquiries that I initiated to some degree undermines the inquiry reports. I do not think it invalidates them, by any means, because they were hard-hitting reports, but it is right to deal with these things as soon as possible. The Hillsborough story is about not letting things be unresolved for years and not leaving people fighting for years. Deal with them as up front as you can, and as strongly as you can, at the first time of asking. Obviously, if that principle applies to local inquiries and inquiries commissioned by combined authorities, we are more likely to get to the truth more quickly.
Tessa Munt
Q
Andy Burnham: If I can quickly pick up your point, Tessa, I absolutely agree that there should be full transparency on legal expenditure by public bodies, including police bodies and NHS trusts. I think that the lack of a requirement has led to very unfair situations when the state has lawyered up, as I said before. To me, the Bill should create an entirely new regime that does not allow bereaved families to face the full might of the state, when they have barely any legal representation.
Tessa Munt
Q
Steve Rotheram: I obviously support any whistleblowing protections. Certainly, if there is any enhancement, it should be a requirement for consultation with trade unions when we develop better codes of ethical conduct. There is definitely stuff we can do on that.
We need to empower public servants to foster a culture of candour, and that is why the Bill is so important. Thanks very much, Tessa; I remember you and others, too—it was quite a moment in Parliament. Do not forget that those people have been fighting since we left to get something like this on the statute book. The weight of responsibility on all of you on this Committee is enormous, and I know that you will do well by the families and those campaigners.
Andy Burnham: No pressure.
Joe Powell
Q
Andy Burnham: We want to see a change, as advocated by Hillsborough Law Now, with respect to command responsibility, so that the responsibility is not just corporate but individual. Obviously, the Hillsborough story is the failure to go that last bit of the journey towards individual accountability, which I think bedevils the British state still. In all the examples—Grenfell being a primary one, as well as Hillsborough and the Post Office scandal—where is the individual accountability? We would very much endorse what was said to you by Hillsborough Law Now. It is not about a chief executive or chief constable not knowing what is going on underneath; when there is a corporate cover-up, there has to be some individual accountability for that.
It pains Steve and me that we were never able to achieve that in the Hillsborough example. With the Taylor report, the reason the trial of the criminal cover-up collapsed was because those officers gave their false police statements to Taylor, and Taylor was not an inquiry covered by the oath. That is why the courts said that their evidence could not be admitted, and therefore they were allowed to lie and faced no accountability. We would both say that the command responsibility is really important here. We need to start holding people individually to account for the appalling things they subject people to on occasions.
Steve Rotheram: It needs to be strengthened, that’s for sure. That is to ensure that chief officers, chief executives or chief constables—whoever they might be—are personally accountable for crimes. If the Bill ensures that the responsibility sits with those at the top, and those best-placed to effect change, I am fairly certain that they will not want to be that person who is held responsible, and therefore they will change the culture within those organisations.
Tessa Munt
Q
Daniel De Simone: I am more equipped to talk about MI5 and the case that I have been involved with, but whistleblowers are clearly incredibly important in my job. I would want to see every protection for whistleblowers, whereby organisations foster a culture in which whistleblowers feel able to come forward and do not feel that it is harmful for them or damaging to their career. I would obviously encourage anything that can be done to encourage that.
Tessa Munt
Q
Daniel De Simone: Absolutely, and I frequently rely on confidential sources, like police officers, who provide me with information that, under the law, they probably should not provide. For example, I have spent a very long time investigating the Stephen Lawrence murder, and that has led to a review to look at whether the case should be reopened. That is a good thing, and the family are very happy with the fact that that has happened, but it simply would not have happened without officers helping me who probably should not be helping me. The fact that they did has led to good things.
Tessa Munt
I suspect my colleague is going to ask you about journalism more generally—surprise, surprise.
Seamus Logan
Q
Daniel De Simone: I have read their submissions.