Post Office Legislation
Kevin Hollinrake Excerpts(2 months ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
With permission, Mr Speaker, I shall make a statement about Post Office legislation and the Horizon redress schemes.
I am very pleased to be able to announce that today we are introducing a new Bill that will quash the convictions of postmasters in England and Wales affected by the Horizon scandal. As set out in my written statement last month, this legislation will quash all convictions that meet a clear set of conditions. Those in scope will have their convictions quashed on the day that the new legislation is brought into force. Subject to parliamentary passage, our aim is for Royal Assent to be received as soon as possible before the summer recess.
We accept, and have always been clear, that the legislation may overturn the convictions of some people who are guilty of genuine wrongdoing, but we believe this is a price worth paying to ensure that many innocent people are exonerated. However, the Government will seek to mitigate the risk of people receiving financial redress when they have not been wronged.
The Government also accept that this legislation is unprecedented. It is an exceptional response to a factually exceptional situation. I want to be clear that this does not set a precedent, and neither is it a criticism of the judiciary or the courts, which have dealt swiftly with matters brought before them. The fact remains, however, that three years after the first convictions were overturned, only around 100 have been quashed. Without Government intervention, many of these convictions could not be overturned, either because all the evidence has long been lost or because, quite simply, postmasters have lost faith in the state and the criminal justice system, and will not come forward to seek justice.
The legislation will apply to England and Wales only. However, we are fully committed to working with the Scottish Government and the Northern Ireland Executive through regular, weekly official-level engagement to progress their own approaches. I have met my counterparts in the Scottish Government and the Northern Ireland Executive to offer support and address their concerns, and I will have further meetings. The financial redress scheme will be open to applicants throughout the UK, once convictions have been overturned.
I thank the Business and Trade Committee, which recently published a report that includes some recommendations for the Government regarding Horizon redress. We will respond to them in the usual way, but today I would like to address two of the Committee’s recommendations. The first is that responsibility for redress should not lie with the Post Office, as it should be subject to independent oversight—something that has also been recommended to us by the Horizon compensation advisory board. I can announce today that the Department for Business and Trade, rather than the Post Office, will be responsible for the delivery of redress for overturned convictions. Final decisions on redress will be made by independent panels or independent individuals.
With your permission, Mr Speaker, I shall return to the House at a later date to provide details on how we intend to deliver redress for those who have their convictions overturned by the Bill or via subsequent measures taken in Scotland and Northern Ireland. We are discussing the details with the advisory board. The Financial Secretary to the Treasury, my hon. Friend the Member for Mid Worcestershire (Nigel Huddleston), will introduce legislation to make any payments made via the new scheme exempt from tax.
Secondly, the Select Committee recommended that the Government introduce legally binding timeframes to deliver redress for sub-postmasters, with financial penalties for non-compliance. I strongly support the Committee’s desire to speed up redress, but we feel that its proposed regime would have the opposite impact. It would potentially mean imposing penalties on forensic accountants or others who are helping postmasters to prepare their claims. Doing that would probably cause some of them to withdraw from this work, which would slow down the delivery of redress. Furthermore, we do not want to be in the position of rushing postmasters into major decisions about their claims and the offers they receive, which would possibly mean that some are timed out of redress altogether. The advisory board has said that its “strong view” is that
“this would be a backward step”,
which is why we passed legislation less than two months ago to remove the arbitrary deadline from the group litigation order scheme. We do not want to reverse that change.
However, the Government are acting to ensure that redress is delivered as quickly as possible. First, we are working with claimants’ lawyers to reduce the number of cases that require expert evidence—for example, from forensic accountants—or medical evidence, which delays claims. We will pilot that approach and, assuming that the pilot succeeds, we hope to expand it rapidly.
Secondly, the advisory board and I have asked for monthly reports on each scheme. They will come from schemes’ independent case managers, where such managers are in place. We will publish the reports, which will give us the best basis on which to assess measures for speeding up redress.
Finally, we are introducing optional fixed-sum awards. In January, the Government announced that they would offer an optional fixed-sum award of £75,000 to those in the group litigation order scheme. As of 5 March, 110 offers have been accepted, and over 100 people have taken the £75,000 fixed payment. Of those who have accepted the fixed payment, three quarters are new claimants, so the fixed offer has already meant that over 100 claims have been resolved promptly. In some cases, those people will have got more than they would have asked for. The fixed offer has also had a helpful effect on other claims, because it substantially reduces work on small claims by claimants’ lawyers, making more resource available to progress larger claims more quickly.
I am pleased to announce today that the £75,000 fixed-sum award offer will now be extended to the Horizon shortfall scheme, to ensure that everyone is treated fairly across all the schemes. Those who have already settled their claim below £75,000 will be offered a top-up to bring their total redress to that amount; over 2,000 postmasters will benefit quickly from this announcement.
We are mindful that claims are not being submitted to the GLO scheme as swiftly as we would like. We have already announced the optional fixed-sum award of £75,000, but to ensure that we get help to claimants more quickly, I can announce today that anyone who chooses not to take that offer, and instead submits a full claim for individual assessment, will have their interim payment topped up to £50,000 straight away.
Many postmasters’ lives have been ruined by the Horizon scandal, and we are working hard to deliver redress. We have set up the Williams inquiry, which will discover the truth. We will provide fair financial redress as promptly as we can, and we will exonerate those who were so unjustly convicted of crimes that they did not commit. I commend this statement to the House.
Rushanara Ali
I will move on. I simply hope that the Minister will reflect on the reversal of the statement he gave this morning, in which he took the position that he would take a donation from that donor. I hope he reflects on the impact that the issue is having on many of us.
I turn to today’s crucial statement. The Horizon scandal is truly shocking, and is one of the most devastating miscarriages of justice in British history. The scandal has brought devastation to the lives of hundreds of falsely convicted sub-postmasters. Over 20 years on, they and their families still suffer from the consequences and the trauma of all that they have been put through. I pay tribute to them for their determination in pursuing justice, and to Alan Bates and the sub-postmasters who pioneered the campaign and worked tirelessly to seek justice. Without their bravery and perseverance, the campaign would not be where it is today. I also pay tribute to my right hon. Friend the Member for North Durham (Mr Jones) for all his work, to Lord Arbuthnot for his campaigning on this issue for many years, to others in this House and the other House, and to members of the Business and Trade Committee and its Chair, my right hon. Friend the Member for Birmingham, Hodge Hill (Liam Byrne).
We of course welcome the legislation that is being laid before Parliament today, but before giving a full verdict on it, we will need to properly scrutinise the details and analyse its potential impacts. In the first instance, the legislation leaves a series of outstanding issues, and the question of when justice and compensation will be delivered, and to whom. First, I will address the territorial scope of the legislation, which currently applies only to England and Wales, even though the Post Office is not devolved, and the Horizon system and the impacts of the scandal are UK-wide.
Approximately 30 cases need overturning in Scotland and Northern Ireland, but a series of outstanding questions remain as to when sub-postmasters in Scotland and particularly Northern Ireland will receive justice and compensation. I welcome the Minister’s assurance that there will be regular dialogue with the devolved Administrations, but I would be grateful if he provided more detail on how that will work in practice, given the different legal processes.
As we know, 80% of the redress budget is yet to be paid out. There remains considerable uncertainty about when sub-postmasters will receive their compensation. I am sure that we can all agree that they have waited long enough, and the delays are causing further financial distress and suffering. We note the Business and Trade Committee’s recommendation that there be a legally binding timeframe for the period between an offer being first tabled and a settlement being reached. If those legally binding targets are not adopted, what assurances can the Minister give that he will meet his target of ensuring that all compensation is out of the door by the end of the year? What mechanisms will he put in place to ensure that there are no further delays? I know that he is committed to ensuring that there are no further delays, but sub-postmasters will want to know that this will actually happen.
Given the recent chaos in the Post Office’s leadership, we welcome the decision to take the Post Office out of the redress process. As the Minister said, redress must have independent oversight. The Post Office is in disarray, and we need focus and efficiency in ensuring that compensation is paid to the sub-postmasters as soon as possible.
Financial redress alone cannot come close to repaying sub-postmasters for their suffering, though it is so important that we get it right. The very least the Government can do is ensure that sub-postmasters receive fair compensation and exoneration as soon as possible. There are those impacted by the scandal who have sadly passed away, and did not live to see their innocence proven or to receive the compensation that they deserved. It is vital that the Government act with the urgency and speed that is needed to correct this terrible injustice.
Kevin Hollinrake
The shadow Minister’s comments are on the record, so I shall deal with them briefly. I think this is the second time she has made comments at the Dispatch Box that have been unfair or factually incorrect, and I hope that she will correct the record. If she had actually watched the interview I gave, she would know that I absolutely did condemn the words of Mr Hester. I said they were wrong. I said they were racist, and I think it is absolutely right that he has apologised. She should watch the full broadcast, and I hope that she will apologise to the House and correct the record.
The points that the hon. Lady raised pertain largely to the Scottish and Northern Ireland devolved Administrations. I quite understand the concern around those issues, and I am very keen to ensure that we get this right across the United Kingdom. As she acknowledges, there are different legal processes in those areas, and we think it would be inappropriate for us to legislate for parts of the United Kingdom that have different legal processes and different prosecutors. Justice is devolved, although the Post Office is a UK-wide organisation, as she rightly says. That is why we think the legislation should allow devolved Administrations to legislate for themselves, if they choose to. We will work closely with them. Officials meet them weekly to assist wherever we can, so that compensation can be delivered UK-wide; that is how the scheme operates.
I think the hon. Lady said that 80% of compensation was yet to be delivered. I may be wrong there, so I will check the record. Across all the schemes, in around two thirds of cases, full and final compensation has already been received. That being the case, about 2,000 people will be topped up to £75,000, as I announced earlier, but it is not right to say, as I think she did, that the majority of people are waiting for compensation.
The hon. Lady asked whether we wanted to deliver the compensation by the end of the year. Absolutely we do, but as I said, not everything is in our gift. We cannot compel a claimant to submit a claim, or know when that will happen. If somebody puts in a claim right towards the end of the year, for example, it may not be possible to deal with it before the end of the year. Not everything is in our gift, but we are keen to expedite anything that is.
It is absolutely critical that we have independent oversight; all schemes have it. In the overturned conviction scheme, we have retired High Court judge Sir Gary Hickinbottom, and the £600,000 fixed-sum award; but on Mr Hickinbottom’s advice, we have also introduced the £450,000 payment as soon as a full claim has been submitted. We are doing everything we can to make sure that people are compensated as quickly as possible.
Paul Scully (Sutton and Cheam) (Con)
I welcome the Minister’s statement, and the pragmatic way that he has looked to speed up claims, and to take this in-house as best he can. I also welcome the proposed legislation, and the extension of the £75,000 to those in the historical shortfall scheme. I point the Minister to an article in The Times this morning about people who may reportedly be excluded from the legislation. Can he give any assurances that people who have gone through this process and whose original conviction was based substantially on the Horizon problems will indeed be exonerated and therefore able to get compensation?
Kevin Hollinrake
I thank my hon. Friend for his question, for his tireless campaigning in this area, and for his tireless work as my predecessor in this role. He did some great work to help us get where we are today. He is right to say there are some people who are not exonerated through this process—for example, people who have been before the Court of Appeal—but they will be able to appeal again in the light of our legislation. Of course, they had the right to do that anyway, but we will support them where we can in bringing forward their case to the Court of Appeal, and we very much hope that innocent people who follow that process will be exonerated.
Marion Fellows (Motherwell and Wishaw) (SNP)
Thank you, Mr Speaker, and apologies for being slightly late. I thank the Minister for giving me prior sight of his statement. I welcome the announcement of the legislation. It will hopefully go a long way to speeding up full and fair financial redress for a large number of Horizon victims, and will bring them closer to justice. Furthermore, I welcome the enhanced financial redress for those who experienced Horizon-related shortfalls, and the fact that those who have already settled for less than £75,000 will have their redress topped up.
I pay tribute to the Minister for his hard work on this, to the Horizon compensation advisory board for its sterling work, and to Sir Wyn Williams and his inquiry for their ongoing work. Most of all, I pay tribute to the victims, following the unimaginable pain that they have been forced to endure at the hands of Post Office Ltd and successive UK Governments. I hope that today’s announcement can give them some hope, and that there is an end in sight to this sorry chapter.
I welcome the administration of financial redress schemes being taken out of the hands of Post Office Ltd —not before time. Post Office Ltd has demonstrated obfuscation and incompetence at every stage. From a Scottish perspective—I am sure my Northern Irish colleagues will agree with me—I am deeply disappointed that the legislation is confined to England and Wales only. That needs to be addressed. We should include Scotland and Northern Ireland to ensure parity. The Westminster Parliament is sovereign, but the Scottish Parliament can be challenged on its legislation, and this needs to be looked at.
The devolution process also risks slowing things down. Will the Minister guarantee today that any relevant orders under section 104 of the Scotland Act 1998 will be processed quickly by his Government? Scotland has no direct equivalent Minister for postal affairs, as only Westminster and his Department have a remit for the Post Office. Will he ensure that the Bill contains provisions requiring Post Office Ltd to fully co-operate with the Scottish Government and to supply all needed materials? It is vital that victims in Scotland and Northern Ireland do not have to wait any longer for justice than their English and Welsh counterparts. Victims across these isles suffered enormously at the hands of a wholly reserved institution, so complete parity is essential.
Kevin Hollinrake
I thank the hon. Lady again for all her work in this area. She has been a tireless campaigner. We would all like to be further along, but she has made an important contribution to our work.
The hon. Lady is right to say that victims should be front and centre when it comes to compensation, which must be delivered fairly and as quickly as possible. Some of the changes I have announced today, including in my statement, have been brought forward on the basis of feedback from victims and their legal representatives. We are listening to them, and we will make sure that we deliver any changes where we can.
I fully understand the hon. Lady’s point about Scotland and Northern Ireland, and she will understand the constitutional sensitivity of this area. These are tough decisions, and I understand that Scottish Ministers will have to make similar decisions. They can decide to do what we are doing and, if they do, we will support them in how they legislate. Given the sensitivities, we thought that, where justice is devolved, the devolved Administrations should make the decision. I again commit to making sure that we work across the piece, wherever we can, to deliver the consistent compensation that she requires, without forgetting that the redress schemes are UK-wide. As soon as people’s convictions are overturned, they will be able to access compensation, just as they can in England and Wales.
Sir Robert Neill (Bromley and Chislehurst) (Con)
Everyone wants to see the sub-postmasters’ suffering brought to an end as swiftly as possible, and I welcome what the Minister has said about simplifying and speeding up the compensation scheme. He will know that claimant lawyers such as Neil Hudgell, who gave evidence to the Business and Trade Committee, have real expertise in this field, and I hope he will work very closely with the sector to maximise that expertise in designing the scheme.
I sound one note of caution. The Minister says this is exceptional, and it is constitutionally unprecedented to overturn, through legislation, convictions imposed by our courts in good faith, based on the evidence before them at the time. Frankly, it is most undesirable that we should ever go down that route.
Some of us will need to see the detail of the legislation and what evidence the Government have that it will be quicker and more comprehensive to quash convictions via this constitutionally unprecedented route, rather than leaving the courts to deal with it, with assistance. As the Minister knows, this could have been dealt with via a presumption in favour of sentences being quashed where they depended on Horizon evidence, rather than this wholesale measure. In particular, will he look at what impact it will have on rehabilitation of offenders legislation, and at whether convictions quashed by this Bill will be removed effectively so that people can, for example, travel to the United States or other foreign jurisdictions where they may need a visa, for which they need to show that they do not have an outstanding conviction?
Kevin Hollinrake
I thank my hon. Friend for his question and all his work on this subject. Our engagement with him throughout the process has been very important. He has much expertise in this area.
We agree that this is unprecedented and undesirable, but we believe it is the least worst option. We want to see this delivered more quickly as, of the 790 or so sub-postmasters whom we believe this legislation will affect, only around 100 convictions have so far been overturned. We think that situation is untenable, which is why we decided to take this route. Of course, I will continue to work with him and listen to his wise advice.
I think I am right in saying that, for convictions overturned by the Court of Appeal, the record is marked “Overturned by the Court of Appeal”. We foresee these records being marked in a similar way—“Quashed by Parliament” or something along those lines. Again, I am happy to engage with my hon. Friend to make sure we get it right.
Liam Byrne (Birmingham, Hodge Hill) (Lab)
I welcome the Minister’s statement and thank him for the collegiate way in which he is working across the House to try to secure justice for those who have suffered.
This is a welcome step forward. I am glad to see the Minister taking on board some of the recommendations made in the Business and Trade Committee’s report last week, setting out how we can deliver fair, fast and independent redress. The Government have today proposed how they will overturn convictions. They have taken the Post Office out of some, but not all, claim processing and, crucially, they have increased the number of people who can apply for fixed-term remuneration. However, the Post Office is still handling the claims of at least 100 people with overturned convictions when it is patently not fit for purpose.
For those who seek to contest their claim, the Minister says there will be no legally binding timeframe between the submission of a claim and an initial offer being made by his Department, which is a problem. There is no standard tariff proposed for compensation under key heads of terms, such as loss of reputation. That, too, is a problem. The Bill is far more than a half measure, that is true, but it is not yet a full solution.
I leave the Minister with the words of Jo Hamilton, who messaged me last night to highlight the plight of the GLO litigants, in particular, and the way in which they
“have to justify every last penny even if some of their claim is for actual monies stolen from them by the Post Office… Why can’t the Government do the right thing before even more victims die?”
Those words need to ring in our ears as we seek to perfect this Bill.
Kevin Hollinrake
I thank the right hon. Gentleman for his comments and collaboration. It is important that we listen to his Committee’s recommendations and its very informative evidence sessions—I sat through all five hours.
At this point, we believe the Post Office should continue its work on the 100 or so cases before it. We currently have no capacity in the Department to handle those claims, although we clearly will by the time the Bill comes into effect. We do not want to pause between the Bill coming into effect in July and compensation payments being made. We think we can get those payments to people in August using that route.
There may be some people left in the first tranche of overturned convictions, for people who have been through the Court of Appeal. We will certainly look at the Committee’s recommendations on whether we should bring those cases back in-house or leave them with the Post Office. We will keep an open mind on that.
We already have fixed timescales to respond to offers or service level agreements in the GLO scheme. We commit to responding to 90% of full claims within 40 days of submission. I am happy to look at how we might put some benchmarks in place to make sure the new scheme has a similar speed of response. I am sure the right hon. Gentleman heard what I said about our new pilots under which lawyers can submit claims without forensic accountants and medical reports. That may do something along the line he says, and I will happily have an ongoing conversation with him.
Thus far, 128 of the 490 claims have been submitted to the GLO scheme, and 110 of them have been settled. To my knowledge, only one claim has gone to independent dispute resolution before going to the independent panel, which hopefully indicates that, generally, the offers are fair and have been accepted almost straightaway.
I understand what Jo Hamilton says, and I met her to discuss some of the processes she had to go through to prove her claim. We are determined to reduce those frictions and evidence requirements, certainly for things that are not essentially material. There are three things that we have to get right in delivering compensation: we have to be fair to the individuals and families affected; we have to be fair to all the other sub-postmasters to make sure there is consistency across the scheme; and, of course, we have to be fair to the taxpayer. There is no cap on what we will pay people, as long as it is fair.
Duncan Baker (North Norfolk) (Con)
I thank the Minister for bringing this statement to the House, as it clearly moves things in the right direction for closure. I have talked many times in this House about similar issues. The Government have put £1 billion aside to deal with all this, despite the fact that the Post Office has taken millions upon millions off postmasters—innocent people. We have never had the figure of what was taken, although I have asked for it before. I want a second figure, because Fujitsu has said on the record that it would help to compensate victims as well, by adding to the remuneration pot. What progress have we made on making Fujitsu pay also for being culpable in this fiasco?
Kevin Hollinrake
I thank my hon. Friend for his regular contributions in this area, as it is always good to have the views of the only former serving postmaster in this House. We are looking to try to identify the figure he refers to and we hope to come back to him at some point; it is complicated, as a lot of these records go back a long way. However, that is a body of work we are undertaking with the Post Office. The Secretary of State had a conversation yesterday with the global chief executive of Fujitsu; we are keen to make sure that Fujitsu contributes and it has already said that it will—it said it has a moral responsibility to contribute. My hon. Friend mentions a figure of £1 billion, but we do not know the final figure for compensation. However, we would expect a significant element of it to come from Fujitsu.
Mr Alistair Carmichael (Orkney and Shetland) (LD)
Like others, I thank the Minister for advance sight of his statement but, novelly, I also thank him for advance sight of the Government “top lines to take”. That latter document includes this passage:
“So far we have identified up to around 800 cases that are potentially in scope [Note: if we use this number in public we are going to get held to it. There is a risk that we may deliver fewer overturns or award redress”—
to—
“fewer individuals, we will then have to explain that]”.
If it is the view of officials in the Minister’s Department that accountability and transparency are some sort of problem, does he really think that they are best placed to exercise oversight of the compensation scheme? Should that not be put now in the hands of someone who is independent of both Government and the Post Office?
Kevin Hollinrake
The figure the right hon. Gentleman uses and the document he references, which I was unaware he had, are interesting. Me being me, I had not read that line, although my previous comments might indicate that I had because I mentioned that exact figure. I am not afraid to be transparent or accountable for any of the delivery of these compensation schemes.
Shailesh Vara (North West Cambridgeshire) (Con)
I congratulate my hon. Friend on all that he is doing, working night and day to bring this painful issue to a conclusion for the many postmasters and their families who have suffered so much over so many years. Where people do not accept the fixed offer but wish to pursue an individual claim, may I seek his assurance that such claims will be treated expeditiously, and that resources will be made available to deal with those claims quickly and efficiently? Will he also give an assurance that claimants will have a named individual responsible for their file, rather than whoever happens to pick up the file on a specific day?
Kevin Hollinrake
I thank my right hon. Friend for his question and can absolutely give him the assurance he seeks. A fixed-sum award is only one route; it is not right for everybody. Some people have higher levels of claims, and we will support them where we can. In my remarks, I announced new measures we are using to do that, including a pilot scheme where expert reports are not required. That should significantly abbreviate the timescale between being able to submit a claim and getting a response. As for expediting in this area, in the GLO scheme we set a target that in 90% of cases we would respond to a final claim within 40 days. Currently, we are on 87% against that measure, so we are delivering this more quickly. He makes an interesting point about a named claim manager or something along those lines, and, if I may, I will take that away with me.
Clive Efford (Eltham) (Lab)
I welcome the statement, the legislation and the removal of the Post Office from the process to the extent that we have seen so far. However, I do not think the Post Office is able to deal with any claims credibly. I wrote to the Minister on 12 February about my constituent who came forward after the TV programme. She had had problems with Horizon, had agreed compensation with the Post Office, which was way below what her losses were, and had signed a non-disclosure agreement. At the time she had been dealing with a terminally ill partner, who has since passed away, and so was in no fit state to take on the Post Office. She is seriously out of pocket, so I would expect her to be able to fall under the Horizon shortfall scheme. I hope that the Minister will confirm that in the letter he will doubtless send me.
Kevin Hollinrake
I have not seen the letter the hon. Gentleman mentions yet, but I look forward to it and I understand his points about the Post Office handling claims. I am responding personally to every letter I get on this matter from colleagues; we always do that, but I am doing so even more on this occasion. I am sorry to hear about his constituent and the situation she is in. If she has accepted less than £75,000, she will get an automatic uplift to £75,000. We are determined to ensure that, across every scheme, people are treated fairly and feel that they are being treated fairly, and I am keen to look at the hon. Gentleman’s letter and make sure that is the case for his constituent.
Virginia Crosbie (Ynys Môn) (Con)
I welcome this important new Bill. I know that the Minister and his team have worked exceptionally hard to make it happen. Will he join me in thanking Mr James Evans from Llanfair P.G., who worked as a sub-postmaster in Llanfairpwll for 47 years, with a post office service record of 60 years, for bringing together sub-postmasters and those on Ynys Môn affected by this gross miscarriage of justice to ensure that they receive the correct support, compensation and, importantly, exoneration?
Kevin Hollinrake
Again, I thank my hon. Friend for her work on this, and I absolutely thank Mr Evans. We are here now because the victims of this scandal are supporting each other, led of course by Alan Bates. So I welcome Mr Evans’s work, and if I can assist him or his group at all to make sure that they get compensated fairly, whatever their circumstance within these schemes, I am happy to do that.
Jonathan Edwards (Carmarthen East and Dinefwr) (Ind)
My constituent Mr Ennion ran the post office in Llandovery in Carmarthenshire between 2000 and 2018. In a recent BBC interview he estimated that he had lost about £75,000, and said that, in addition, his health has deteriorated severely. He said he had no faith in the Horizon shortfall scheme and making an application to it, because he has not kept any records and because he just does not think he is well enough to take on the Post Office for a second time. I know that the Minister is working extremely hard, and I pay tribute to him for the work he has done, but what more can he do to encourage people such as Mr Ennion to make an application through the scheme?
Kevin Hollinrake
I thank the hon. Gentleman for his kind words and for representing his constituent so effectively. I hope that what we have announced today will be absolutely the right route for his constituent, as it means he would not have to go through what can be a complex process of submitting a detailed claim; he can simply opt for the £75,000 fixed-sum award and walk away. There is no claim form to be filled in—a simple letter needs to be signed and that is it. If he feels he should be compensated for more than that, he can go through the Horizon shortfall scheme. That takes a little longer, but he will still end up with compensation both for the financial impact and the impact on his health. I am happy to help, wherever I can, with his case.
Sammy Wilson (East Antrim) (DUP)
I welcome the Minister’s statement. He promised the House that he would bring forward legislation quickly, and he has done so. However, I must express the disappointment of all Northern Ireland representatives that Northern Ireland is not included in the Bill, and the reasons that the Minister has given for that do not stand up.
The Minister has argued that this is a sensitive constitutional issue—it is not. The First Minister, the Deputy First Minister and the Justice Minister have all made it clear that they would be quite happy for Northern Ireland to be included in the legislation. He has argued that the systems are different. There have been many occasions when Northern Ireland has been included in legislation here even though the judicial system is different. This Bill is about exonerating people, not about interfering with how the system works. The last thing he said was that including Northern Ireland might slow down the legislation. Since the legislation is going to go through the House following the normal process, there is absolutely no reason why, as has happened on previous occasions, he could not include a Northern Ireland clause at a later stage in our consideration of the Bill.
I ask the Minister to look again at the arguments he has made, because I do not think they stand up. There is a way forward to ensure that those affected in Northern Ireland are treated in the same way, and at the same time, as those in England and Wales.
Kevin Hollinrake
I thank the hon. Gentleman for all his contributions, and for representing his constituents, and others in Northern Ireland, who have been affected by the scandal. I understand his point and am very sympathetic to it. We took a very difficult decision. Clearly, we are happy to work with the authorities in Northern Ireland. As I said in the statement, I have spoken to my counterpart in Northern Ireland. We are today introducing a 10-clause, 10-page Bill, and we hope we have put together a relatively straightforward piece of legislation. We are happy to lend our support so that Northern Ireland is able to do the same as we are doing, if that is the choice that is made. As he has outlined, that is the political consensus in Northern Ireland, which I welcome.
Stephen Farry (North Down) (Alliance)
This is a national scandal that requires a national solution. As has just been stated, the political leaders in Northern Ireland are unanimous that they want Westminster to act in this sphere. The Minister will not be stepping on anyone’s toes constitutionally if he proceeds on that basis. The Justice Minister advises me that what is required to include Northern Ireland is relatively straightforward. It is not complicated in any shape or form. The stark reality is that the newly restored Executive does not have the capacity to pass such legislation at the same time as Westminster, so there will be an iniquity across the UK on this reserved matter. Can I ask the Minister one more time to listen to the voices from Northern Ireland? I understand that he says he will work with the Executive, but will he take on board what the Executive are saying and include Northern Ireland in the Bill?
Kevin Hollinrake
I thank the hon. Gentleman for his points. To reiterate what I said in response to earlier questions, we are very sympathetic. We are keen to lend support, and not just moral support but help in drafting the Bill. Of course I will continue to listen to him and others with similar views about the involvement of the devolved Administrations. We are keen to make this work UK-wide. The redress schemes will be available UK-wide, if we can get those prosecutions quashed on a UK-wide basis.
Jim Shannon (Strangford) (DUP)
I thank the Minister and pay tribute to his perseverance in bringing about a legislative change. It is fantastic to hear that the legislation will quash convictions relating to the Horizon scandal. This has been a long time coming and those affected must be praised for their long journey to justice. However, unfortunately there are many who have not lived to see this. What steps will he take to ensure the legacy of those who were affected but have passed away will live on, and that their families are supported through the redress payment scheme, to lessen the years of pain that they have endured?
Kevin Hollinrake
I thank the hon. Gentleman for his work on the issue, and for his regular contributions on this and many other matters. The legislation has taken too long, as he rightly says, and sadly some people have passed away, which is terrible for the families. Those people will never live to see their convictions quashed and names exonerated. The redress schemes work for the estate, so if somebody has passed away, the family can come forward and submit a claim, or they can choose a fixed-sum award and pursue their claim in that way, which is a quicker process. That happens for families in the sad situation the hon. Gentleman outlines. I am happy to work with him to ensure that we deliver for his constituents.
Oral Answers to Questions
Kevin Hollinrake Excerpts(2 months, 1 week ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Craig Tracey (North Warwickshire) (Con)
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
On 1 February, the Government reaffirmed our commitment to all the UK’s 5.5 million small businesses with the creation of the new Small Business Council, which is looking at key areas, such as improving business support, access to finance, support and advice, and breaking down barriers, including barriers to female entrepreneurship.
Craig Tracey
As chair of the women and enterprise all-party parliamentary group, it has been fantastic to see the boom in female-led businesses over the past few years. We now want to see consideration of how some of them can grow. Can the Minister set out how the new Small Business Council can help them to do that?
Kevin Hollinrake
I thank my hon. Friend for his question and for all he does for women in entrepreneurship and on the APPG, on which he has worked for many years. The Small Business Council has excellent entrepreneurs on it, such as Emma Heal from Lucky Saint and Julianne Ponan from Creative Nature, who we rely on for expert advice. We also have the investing in women taskforce, which has helped to increase the number of female entrepreneur businesses from 56,000 in 2018 to 150,000 in 2022. The investing in women code has 240 signatories. We are keen to do more and to work alongside my hon. Friend to ensure that the world of entrepreneurship is as friendly as possible to female entrepreneurs.
Mr Barry Sheerman (Huddersfield) (Lab/Co-op)
Will the Minister ask the Small Business Council to wake up to the opportunities in the hydrogen sector, not only in terms of the engineering that supplies that sector, the coming replacement of batteries and all that transportation stuff, but in the infrastructure of our country? We have great engineering that is ready to go with a hydrogen future. When will he wake up to that opportunity?
Kevin Hollinrake
We already have woken up to that opportunity. As the hon. Gentleman knows, we have great opportunities in hydrogen in Teesside and in Yorkshire, with the Humber hydrogen cluster. It is something we are keen to support as a Government, and I would appreciate it if he offered his support, too.
Rushanara Ali (Bethnal Green and Bow) (Lab)
The perfect storm of rising borrowing, rent and labour costs is continuing to cripple businesses, and the UK small business index fell 78 points last December, according to Xero Small Business Insights, to the lowest reading since the middle of the pandemic in August 2020. The Government have had 14 years to tackle the barriers facing SMEs. What specifically will the Small Business Council do, and what will Ministers do to halt the alarming trend of more businesses closing than opening?
Kevin Hollinrake
I am sorry that the shadow Minister is so pessimistic about the world of business. We have spoken at events together many times, and she hears the mood in those audiences, which is far more positive than she sets out. We are active in many areas, as she knows. At the event we both spoke at this week, I talked about access to finance, support and advice, and removing barriers. Access to finance has been key, with £1 billion of Start Up loans having been made to 100,000 businesses. If she listened to the Budget yesterday, she will have heard about the rise in the VAT threshold and the growth guarantee scheme. There are many opportunities for small businesses. We will have 200,000 more workers coming back into the workplace, tackling another barrier for businesses. Get with the programme; it is much more exciting than she thinks.
Nicola Richards (West Bromwich East) (Con)
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
Some 130,000 children are in the care of close family members in England alone. We recognise the vital role that kinship carers play in looking after children who cannot live with their parents. Last year, the Government published the national kinship care strategy and announced a £20 million package of support for kinship carers in 2024-25.
Munira Wilson
The Minister just referenced the Government’s kinship strategy, which was published in December. Their own strategy has recognised that kinship carers in employment often report the need to give up work or reduce their hours to be able to care for the children they support; it cites a survey revealing that 45% of kinship carers give up work and a similar number have to reduce their hours permanently. Given the Minister’s desire to drive up employment and the fact that kinship carers stepping up overnight to look after children saves the taxpayer a huge amount of money in comparison with when children go into local authority care, why are the Government not making paid employment leave a statutory right and only publishing guidance?
Kevin Hollinrake
The hon. Lady raises a very important point. We call on local authorities to be considerate to people who are in employment when they take on a child to look after in a kinship care situation. We think that employers are the right people to make sure that any provision we provide is a floor, not a ceiling. Companies such as John Lewis take a very considerate approach to people in that situation. We urge them to do so, but we also encourage local authorities, which have budgets allocated to this particular issue, to provide support where they can.
Matt Western (Warwick and Leamington) (Lab)
Christine Jardine (Edinburgh West) (LD)
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
We are hacking through the red tape, not least with our smarter regulation programme. We have announced reforms to employment law and the recording requirements of the working time directive, which will save UK businesses up to £1 billion, particularly benefiting SMEs.
Christine Jardine
I note that the Minister welcomed yesterday’s Budget as helping small businesses, particularly in the hospitality sector, which is very hard hit in my constituency. One of the problems that many businesses tell us about is the business rates system. More businesses have failed in the past two and a half years than have been established. In Scotland, we often find that while the downsides of this Government’s policy are happily passed on by the Scottish Government, any benefits are not. We would like to see complete reform of the rating system—not tinkering but reform. Can the Minister tell us whether widespread reform is planned? How would he plan to do it? How could businesses in Scotland also benefit?
Kevin Hollinrake
The hon. Lady is absolutely right to point to some of the difficulties in the hospitality sector. I speak to hospitality entrepreneurs in my constituency and across the country who are finding it difficult, which is why we stepped in with, first, a package of about £13 billion of business rates support, and there was £4.3 billion of business rates support last autumn. We passed the equivalent moneys on to the Scottish Government to pass on to their hospitality venues, but they passed on none of it.
A typical pub in Scotland is £15,000 worse off than a typical pub in England, and a typical guest house is £30,000 worse off. That is why Scotland has a 30% higher failure rate than England. Similarly, a typical pub in Labour-run Wales is £6,000 worse off and a typical guest house is £12,000 worse off, and there is a 19% higher failure rate. It is critical that the benefits are passed on to those businesses, and that we look for structural reform. Anyone who wants to scrap business rates needs to show where the £22.5 billion of income will come from, rather than simply saying that they will scrap them without announcing a replacement.
Christian Wakeford (Bury South) (Lab)
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
Since 2011, we have published 20 press releases and named around 3,200 employers that have, in total, repaid over £41 million in arrears to over 460,000 workers. We have recently had round 20 of the scheme.
Christian Wakeford
Naming and shaming serves as a deterrent, but should we not go further against persistent offenders? Paying the minimum wage is not an opt-out; it is a law that no company is above. Stronger penalties, including fines proportionate to the severity of the violation, to ensure that no employer can exploit its workers with impunity, would level the balance between employers and employees. Will the Minister commit to exploring these measures to safeguard the rights and the dignity of workers?
Kevin Hollinrake
The hon. Gentleman is right to point to this measure. We know that naming and shaming is a significant deterrent against underpayment of the national minimum wage, and we are very keen to ensure that naming continues. Alas, in the most recent naming and shaming round, 2,800 minimum wage investigations returned more than £16.3 million in arrears to over 120,000 workers. His Majesty’s Revenue and Customs issued businesses with nearly 700 fines, totalling £13.2 million. As the hon. Gentleman recognises, naming and shaming alone is a significant deterrent and we intend to continue doing it.
Justin Madders (Ellesmere Port and Neston) (Lab)
My hon. Friend the Member for Bury South (Christian Wakeford) is right that too many employers still think they can opt out of paying the minimum wage. Earlier this week, the Low Pay Commission published its 2023 report, which said that non-compliance “appears persistent” in the social care sector. I have heard a range of evidence citing problems with record keeping, exploitation of migrant workers, and workers routinely not being paid for travel time.
It is clear that the social care sector has a real issue with the minimum wage but, when browsing through the latest naming and shaming list published by the Department a couple of week ago, I found only 17 employers classed as being within the social care sector, which is less than 0.1% of the total number of employers in the sector. What will the Minister do to ensure that everyone working in the social care sector gets at least the minimum wage?
Kevin Hollinrake
The hon. Gentleman is right to raise this issue, on which we do much. For example, we make sure that people can anonymously report the underpayment of the national living wage through either His Majesty’s Revenue and Customs or ACAS. It is really important that we do that. We have labour market enforcement undertakings and orders, and we provide the tools for serious cases. As of April 2022, 40 employers were on labour market enforcement undertakings and 18 employers have been prosecuted. The message should be loud and clear to employers that if they do not comply with the law, we will take action.
John Penrose (Weston-super-Mare) (Con)
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
My officials are co-ordinating and leading on the drafting of the road map, which will set out the Government’s ambition for future smart data scheme development across seven different sectors. We will publish that very shortly.
John Penrose
I am delighted to hear that the road map is coming very shortly. My hon. Friend will recall that I asked this question just before Christmas and he said it would be out in January. We were then hoping it might be coming out in yesterday’s otherwise excellent Budget, but it did not. Other countries are coming up on the rails and trying to overtake us. The noise of the approaching herd is growing in our ears, so can we please move as fast as possible on this?
Kevin Hollinrake
My hon. Friend is right to hold our feet to the fire on this. We are pressing forward and we are determined to get it right, not just out quickly. He rightly said that I set the ambition to get it out in January, and that has put officials’ feet to the fire as well in getting it out. I signed off the road map yesterday, so it should be out very shortly. I do not agree that other nations are hot on our heels on this issue, as we are way ahead. There are billions of calls in open banking every month, and millions are using this every day without even knowing it. We are going to extend those opportunities to energy, telecoms and, crucially, small and medium-sized enterprise finance, making the journey for SMEs to get business finance far easier.
Grahame Morris (Easington) (Lab)
Munira Wilson (Twickenham) (LD)
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
The hon. Lady raises an important point. We do not shy away from the fact that things have been difficult for businesses, with the covid crisis, of course, followed by the cost of doing business crisis. That is why we stepped in to support businesses, with a £4.3 billion package for rates last autumn, which has helped many businesses to get through a difficult time. Unfortunately, that support has not been passed on in Scotland and Wales, but it certainly has in England. I am very happy to meet with her to discuss her particular business problem.
Mr Laurence Robertson (Tewkesbury) (Con)
Liz Twist (Blaydon) (Lab)
Kevin Hollinrake
We have always been clear that the £1 billion is not a cap. Clearly, the amount of compensation that needs to be paid for redress is to get people back to where they were before the scandal took place. At the moment, we are not nearing that £1 billion, but I think that over time we will be. As I say, it is not a cap; if we need to raise the amount, we will.
Liam Byrne (Birmingham, Hodge Hill) (Lab)
The Secretary of State will have seen the recommendations that our Committee set out this morning for ending the circus of the Post Office administration of the redress schemes for victims of the Horizon scandal. I know that she takes this incredibly seriously and so I know that she will study our cross-party recommendations for the new legislation that she is about to bring before the House. The question for today is this: if we put all the ongoing investigations to one side, on the basis of the facts as they are known today, does she still have full confidence in Nick Read as the chief executive of the Post Office to run the redress schemes currently under way?
Kevin Hollinrake
We thank the right hon. Gentleman for his work. I have taken a quick look at the report, although it was only issued this morning. All the recommendations he makes in that report we have either fixed or are fixing with the assistance of the Horizon compensation advisory board. We agree with him that we need to bring the compensation schemes in house. The GLO—group litigation order—scheme is already being delivered by the Department for Business and Trade. We believe that further compensation will flow from our overturning of convictions. We will be overturning hundreds of convictions through legislation in this House very shortly, as quickly as possible, and that will provide a flow of hundreds of millions of pounds in compensation for those individuals. That will be done by the Department for Business and Trade.
Martin Vickers (Cleethorpes) (Con)
As the trade envoy to the western Balkans, the issue of Government-to-Government agreements is raised with me frequently. There is no doubt that if they were available, more deals could be done with the Balkan countries. Will the Minister give an update on the Government’s position, please?
Richard Foord (Tiverton and Honiton) (LD)
Mr Hussein from east Devon, whom I represent, has effectively been robbed of £100,000, given that £40,000 of sub-standard building work has to be levelled and destroyed. The Federation of Master Builders has campaigned for a compulsory licence scheme for construction companies. The Domestic Buildings Works (Consumer Protection) Bill would outlaw cowboy builders, provide compensation for consumers and ensure that reputable builders were not undercut by unlicensed rogues. Will the Minister take a fresh look at that Bill?
Kevin Hollinrake
The hon. Gentleman raises an important point. Some of the most frequent correspondence that I get from colleagues from across the House relates to rogue builders. We are determined to ensure that this does not happen to our constituents. We advise them to use builders registered with TrustMark, which is a trusted scheme, to ensure that work is done properly. I would be very happy to meet him to discuss that potential legislation.
Budget Resolutions
Kevin Hollinrake Excerpts(2 months, 1 week ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Stewart Hosie (Dundee East) (SNP)
In his statement, the Chancellor mentioned “not just higher GDP, but higher GDP per head.” There is just one slight snag: figures published today for GDP growth per capita from 2024 to 2027 are lower for every year than figures published only a year ago, so we are talking about not higher GDP per head, but lower GDP per head. I use that as an example; we hear the rhetoric and hyperbole of the Budget statement, but it rarely stands any scrutiny when one reads the Budget documentation. The Government can claim that they will meet both their fiscal targets at the end of a five-year rolling forecast period—indeed, every Government could say they will meet their targets at the end of a five-year rolling forecast period—but it is what happens in between those points that is important.
The Government told us a year ago that net debt would fall as a share of GDP in 2024-25, and that net borrowing would fall below 3% of GDP in 2025-26. However, by the autumn statement, only five months ago, we were told that debt would not fall until 2025-26, a year later—and they still forecast that the deficit would fall below 3% of GDP in the same year. We were also told in spring that GDP growth would exceed 2% in two of the next five years, and that productivity would sit between 1% and 1.3% every year across 2024 to 2027. By November, growth was not forecast to exceed 2% in any of the forecast years, and the productivity growth forecast was down for every single year. Today, the Chancellor announced that while the Government would still meet their primary debt target in 2025-26, the percentage of debt to GDP would be higher than it was only five months ago, so debt is not really falling; at best, it is stagnating. GDP growth would still not exceed 2% in any year to 2028, and that is important. That is another half-decade in which GDP growth will not even reach historical trend growth rates. That is absolutely shameful.
The figure for productivity per hour—a metric that the Government like—is lower cumulatively over today’s new forecast period than the figure was that they announced last November. The Chancellor said this was a Budget for growth, productivity and long-term investment, but debt is not really falling as a share of GDP. The deficit is not getting smaller—it is actually getting worse, compared with the forecast last year—and productivity growth, that perennial problem that we all recognise exists, is cumulatively lower over the entire forecast period than the Government announced last November.
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
Does the right hon. Gentleman agree that we have to increase growth? We all agree that we have to get all parts of the United Kingdom growing. If he looks at the figures from the Library, he will see that from 2011 to 2021, England grew cumulatively by 14.9%, Wales by 13.7%, and Scotland by 7.2%. Does he agree that the Scottish Government need to do more to stimulate growth in Scotland?
Stewart Hosie
I agree that we need growth across the piece. One of the tools to facilitate growth is tax credits, and I am sure the Minister recognises that tax credits are a function of corporation tax. If he is serious about encouraging growth in Scotland, the Government should devolve business taxation powers and power over the associated tax credits; we would then see how we got on.
Whatever was said at the start of the statement about growth and productivity, and despite the hyperbole, the big introduction and all the fanfare, this Budget delivers neither of those things, as evidenced by the numbers that the Government have published today.
Shared Parental Leave and Pay (Bereavement) Bill: Instruction
Kevin Hollinrake ExcerptsTuesday 5th March 2024
(2 months, 2 weeks ago)
Commons ChamberRead Full debate Paternity Leave (Bereavement) Bill 2023-24 View all Paternity Leave (Bereavement) Bill 2023-24 Debates Read Hansard Text Watch Debate Read Debate Ministerial Extracts
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
I beg to move,
That it be an instruction to the Committee on the Shared Parental Leave and Pay (Bereavement) Bill that the Committee have leave to make provision about paternity leave in cases involving the death of—
(a) the mother of a child,
(b) a person with whom a child is, or is expected to be, placed for adoption, or
(c) an applicant or intended applicant for a parental order under section 54 of the Human Fertilisation and Embryology Act 2008.
The Shared Parental Leave and Pay (Bereavement) Bill, introduced by the hon. Member for Ogmore (Chris Elmore), was supported by the Government on Second Reading and enjoyed cross-party support from the House. I congratulate the hon. Member on bringing forward this very important Bill. My hon. Friend the Member for Broxtowe (Darren Henry) has also campaigned on the issue.
As it stands, the Bill would require regulations to be made that remove the continuity of service requirement for bereaved partners so that they are eligible for shared parental leave and pay. The Bill aims to provide a parental leave entitlement for bereaved fathers by providing a shared parental leave entitlement, but that is not the only or necessarily the best mechanism available. It is also possible to use parental leave to achieve the Bill’s objective.
Jim Shannon (Strangford) (DUP)
There is nobody in the House who does not welcome the legislation and the thought behind bringing it forward. I understand—perhaps the Minister can confirm this—that the Bill will not be law in Northern Ireland, and that it will take a process to make that happen. Will he outline the process that will ensure that those in Northern Ireland have the same opportunities as those the Bill?
Kevin Hollinrake
I am very happy to work with the hon. Gentleman to ensure that is the case. We will do everything possible to support those efforts in Northern Ireland.
My officials are working to complete a comparative analysis of shared parental leave and paternity leave entitlements to establish which mechanism is best to achieve the Bill’s intent. To ensure we use the best available mechanism to deliver this entitlement, we are seeking to broaden the scope of the Bill to include paternity leave. In that way, both shared parental leave and paternity leave can be considered in Committee. We are of course working closely with the hon. Member for Ogmore on that.
What is more, the instruction would enable a Committee to consider amendments that would extend the measures to new parents who have their children through other routes, such as adoption or surrogacy arrangements. Where possible and appropriate, the Government aim to afford adoptive and surrogate parents similar employment rights to those we give to birth parents. Employed parents who have their child through adoption or surrogacy arrangements may be entitled to adoption leave and pay, or paternity leave and pay. Extending the provision in the Bill to new parents who have their children through those other routes is consistent with the Government’s stance on this issue. I have discussed this motion with the hon. Member for Ogmore, and I appreciate his support. I commend the motion to the House.
Groceries Code Adjudicator
Kevin Hollinrake Excerpts(2 months, 2 weeks ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
It is a pleasure to serve with you in the Chair, Mr Deputy Speaker. This debate is very important to me personally. My father was a hill farmer, and I represent a rural constituency with many farmers who are experiencing many of the pressures that the right hon. Member for Orkney and Shetland (Mr Carmichael) referred to; indeed, he described them as a perfect storm. I congratulate him on securing the debate and on all the work he does in this area, of which I am only too aware. He mentioned the pressures that farmers and those in the farming community face making a living, and the competition for land from different land uses, with which we should be careful in ensuring that we have food security as well as energy security and the other things that we need to retain in this country.
The right hon. Gentleman is of course familiar with the Groceries Code Adjudicator, but it might be worthwhile setting out exactly what it is there to do, how it can help get a fair deal for farmers, and what else we are doing to ensure that that is the case. The role of the GCA is to enforce the groceries supply code of practice. It does so by providing advice and guidance to both suppliers and large retailers on matters relating to the code, arbitrating in disputes between large retailers and their direct suppliers, investigating issues to ascertain whether there has been non-compliance with the code, and imposing sanctions and other remedies for breaches of the code.
The code applies to the 14 largest grocery retailers in the UK, which have an annual turnover in groceries of £1 billion or more. As the right hon. Gentleman rightly pointed out, the code was put in place following a detailed market investigation by the Competition Commission between 2006 and 2008, which found that direct suppliers of groceries to large supermarkets faced unfair risks that adversely affected competition and, ultimately, consumers. The code regulates designated retailers’ interaction with their direct suppliers, including some but not the majority of farmers.
While the code prevents the unilateral variation of supply agreements, such as on wastage and forecasting errors, and requires retailers to pay invoices on time, it does not cover prices agreed between a retailer and a supplier, which, as the right hon. Gentleman says, are a matter of commercial negotiation. However, the code does help ensure that negotiations are conducted fairly and transparently, and the GCA has an interest in ensuring that negotiations on cost price pressures do not lead to non-compliance with the code.
Of particular note are the GCA’s seven golden rules, which all the regulated retailers have signed up to and which safeguard the requirements of the code in discussions about price and cost pressures. There is strong evidence to show that the GCA has been highly effective since it was established in ensuring compliance with the code and changing the behaviour of retailers to ensure fairness for suppliers.
Stakeholders have expressed a positive view of the GCA and their input has helped inform the statutory review of the performance of the GCA that the Government conduct every three years. Indeed, I met many of those suppliers and they spoke very clearly about the benefits of the GCA that they see. Those suppliers represent many of the primary producers referred to by the right hon. Gentleman.
The third such review concluded in July 2023 and I hope the right hon. Gentleman’s constituents felt able to submit their views. The review considered publicly available evidence and the responses submitted by 71 stakeholders, including from 27 individual suppliers and their representative bodies, and 30 other trade associations, organisations and individuals. Most of the suppliers who responded to the review said they believed the impact of the GCA on the groceries market had been positive as retailer behaviour had improved. They also said the adjudicator had addressed the previous imbalance of power and made the grocery market fairer to operate in. For instance, in 2014, just after the GCA was set up, four out of five direct suppliers responding to the GCA’s first annual survey said they had experienced an issue with the code. That is now down to one in three, and the issues that concern suppliers are down in practically all cases. Suppliers, including small and medium-sized enterprises, feel better protected against any poor behaviours from retailers following the best practice put in place by the GCA. In 2022, more than two thirds of direct suppliers felt that retailers covered by the code conducted relationships fairly.
Overall, there is a consistently high level of awareness among suppliers of the GCA and the code. I have met the current adjudicator, Mark White, several times and have been extremely impressed by his pragmatic approach to ensuring the compliance of the designated supermarkets, which has helped to stop problems escalating and reduced the need for time-consuming and expensive formal dispute resolution.
I am aware that some Members have asked whether the GCA has the necessary powers and resources. I know that Mark White believes his current powers provide the necessary tools to enforce the code and change retailer behaviour. He is also responsible for determining the level of resources that he needs and setting the levy of regulated retailers to fund his work. While Ministers are responsible for approving the proposed levy, the Government have always accepted the adjudicator’s levy business case and will of course give careful consideration to future requests.
Mr Carmichael
I am pondering the words the Minister has used. I think he is right that the adjudicator does have the powers to investigate and enforce the code of practice, but there are still big areas that are not covered, and that comes to the concern that farmers, producers and processors have.
Kevin Hollinrake
I am not ignoring the right hon. Gentleman’s concerns at all. I recognise them and, as I said earlier in my speech, the vast majority of the market in terms of primary producers is not covered by the code. I will come on to that shortly. The right hon. Gentleman will be aware that there would be challenges in the GCA being the custodian or overseer of thousands upon thousands of business contracts, with the complexity and bureaucracy that would flow from that, which neither of us would wish to see. That would, of course, result in an impact on prices as well. I will address that later.
We recognise that, despite the GCA’s effectiveness and successful interventionist approach, we have not yet stamped out all unfair practices. The impact of the recent cost price pressures in the food sector has demonstrated how external factors can affect relationships and behaviours. As such, we recognise the continued need for the GCA’s role in ensuring fair treatment of suppliers to supermarkets through enforcement of the code. We are aware that some poor practices are affecting producers across several agricultural sectors not covered by the code and that primary producers, such as farmers, have felt unfairly treated. The Government also want farmers to get a fair price for their products—that was the opening and closing argument of the right hon. Gentleman—and we are committed to tackling contractual unfairness that can exist in the agrifood supply chain.
Powers in the Agriculture Act 2020 enable the introduction of statutory codes and contractual practice to protect farmers. Those codes would apply to any businesses purchasing agricultural products directly from farmers, including processors, consolidators and other intermediaries, providing greater certainty for farmers by ensuring that clear terms and conditions are set out in contracts. That will seek to improve the negotiating position of farmers to achieve fairer prices and greater transparency and accountability in supply chains. Ministers in the Department for Environment, Food and Rural Affairs are exercising the powers under the 2020 Act in a sector-specific approach, acknowledging that the problems experienced by each sector differ widely and avoiding broad regulation that places burdens on sectors that may not require intervention.
The first sector-specific regulations for the dairy sector were laid in draft in February 2024 and regulations for the pig sector are expected to be introduced later this year. Work is also progressing on regulations for the egg sector, and DEFRA carried out a fresh produce review, which the right hon. Gentleman referred to, in December 2023, and the response to that will be published shortly. I cannot give a more definitive timescale than that, I regret—if it was all in my gift, perhaps I could, but it is not. He is probably pretty familiar with the term “shortly”. Crucially, the recruitment is under way for an agricultural supply chain adjudicator, who will be responsible for enforcing the new regulations.
As I touched on earlier, it may be that the GCA’s effectiveness is the reason why some think we should extend its role to ensure the better protection of primary producers in the grocery supply chain, such as farmers. Requiring the GCA to regulate the many thousands of transactions throughout diverse supply chains would risk diluting the adjudicator’s tight focus on the 14 largest supermarkets and could undermine its record as a highly effective regulator. In terms of what it does, if something is not broken, don’t try and fix it. However, we do understand that parts of the system are broken, and that is why we are bringing in the sector-specific supply chain remedies.
It is important to safeguard the GCA’s ability to remain vigilant on the compliance of the 14 designated retailers. The Government therefore have no plans to extend the adjudicator’s remit, but instead seek to learn from and emulate the GCA’s approach and effectiveness, so that it can be replicated for the sector-specific codes.
Question put and agreed to.
Post Office Board and Governance
Kevin Hollinrake Excerpts(2 months, 2 weeks ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Marion Fellows (Motherwell and Wishaw) (SNP)
(Urgent Question): To ask the Secretary of State for Business and Trade if she will make a statement on what steps are being taken to restore public confidence in the Post Office board and governance following evidence taken at yesterday’s Business and Trade Committee.
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
I sat there for five hours listening to all the evidence that was given to the Select Committee yesterday. Several serious allegations have now been made against the Government, my Department and its officials by Henry Staunton. His most recent revelation is that there is an ongoing HR investigation that involves both him and the Post Office CEO Nick Read. I have to say as a former chair that I clearly found that statement to the Select Committee highly unprofessional.
The fact that Nick Read is being investigated is evidence that no one is untouchable and the Post Office culture is changing. An investigation is of course not evidence that allegations are accurate. While Nick Read has co-operated fully, Mr Staunton tried to block the investigations looking at his conduct. It was this action, as well as his attempt to bypass the formal process to appoint a new director to the board, which led the Secretary of State to lose confidence in Mr Staunton. As was said in the Business and Trade Committee yesterday, board members felt so strongly about Mr Staunton’s conduct that they were going to resign. It was right that the Government decided to act.
Mr Staunton has now made a series of allegations which we strongly reject. He is using the Nick Read investigation to divert attention from the issues the Select Committee was discussing about his dismissal. The allegations made are also proving to be a further distraction from the victims of this injustice. His central allegation is that the Government told him to slow down compensation payments. Not a single person backed him up on this claim. My officials are clear that they have never been instructed to do this. Post Office executives are clear that such an instruction was never passed on to them. We have provided a letter from June 2023 from my Department to Mr Staunton telling him the opposite. His only evidence is a note of a conversation which is clearly about operational financing of the Post Office business; this is entirely different from compensation to sub- postmasters. The permanent secretary wrote recently to give her truthful account of what happened. We also released her office’s contemporaneous notes of that meeting.
Mr Staunton alleged that the Secretary of State refused to apologise to him after he learned of his dismissal from Sky News; this was not the case. He claimed there was pressure on Nick Read to send a letter to the Justice Secretary; this was not the case. He claimed the Secretary of State told him that someone has got to take the rap for the Horizon scandal and that was the reason for his dismissal; this was not the case.
The Post Office faces unprecedented challenges and needs to work at pace to deliver compensation to the thousands of postmasters who fell victim to a flawed IT system as well as continue the essential work to implement the necessary operational and cultural changes needed within the business. As we have repeatedly said, Post Office governance is a priority for the Government; that is why we acted swiftly to remove a chair about whom there were serious concerns and allegations and why we are working at pace to appoint an interim chair.
We of course recognise the seriousness of an investigation into individuals at the Post Office. I also recognise parliamentary and public concern and the need to ensure there is confidence in the Post Office leadership. I will therefore ask the Post Office to provide me with the findings of the investigation once it is completed. However, it is right to wait for this investigation to conclude before making any further judgment.
Marion Fellows
I am really disappointed that the Secretary of State herself is not here, but I thank the Minister the hon. Member for Thirsk and Malton (Kevin Hollinrake) for everything he does for post offices and am happy to work with him going forward.
Prominent Horizon victims are still saying financial redress is far too slow. Legal representatives of victims said yesterday that redress schemes are not working for victims—too much “lawyering” going on, too much obfuscation. Lawyers say complete claims might have settled for less than they were entitled to and might need to be revisited. Neil Hudgell suggested that August deadline target will not be met and the current compensation impasse could continue for another one or two years.
Henry Staunton’s claims persist. Why has the Prime Minister refused to back up the Secretary of State, refusing to repeat the claim that Staunton lied? This is the third time we have been here to find out about the circumstances of Mr Staunton’s departure. The last time the Secretary of State mentioned investigations into Staunton but failed to reveal an 80-page investigation into current CEO Nick Read. With all we have seen about the Secretary of State’s past assurances being undermined, how can we trust her firm assurances now?
Does the Secretary of State have faith in the Post Office board, which is clearly in total disarray? There were even claims that the chief executive officer, Nick Read, had threatened to resign over pay. Victims and the public have lost faith in the Post Office board and governance. When more than £1.2 billion of public money is being spent on financial redress, the taxpayer ought to have confidence that costs will not be driven up further by mismanagement. The evidence from yesterday’s Business and Trade Committee shows that the public and victims have no reason to be confident, as incompetence and obfuscation has marred the process until now. Sub-postmasters say that redress schemes are not working. Victims agree. The lawyers say that they are not working and the former chair of the Post Office says that they are not working. Why should we trust the Government, and what will the Minister do to fix this?
Kevin Hollinrake
I should say that the Secretary of State is abroad at a World Trade Organisation conference.
I thank the hon. Lady once again from this Dispatch Box for all that she does on behalf of postmasters. Interestingly, in his evidence yesterday, Mr Staunton said that he had no concerns over the speed of compensation, which I think astounded both the hon. Lady and me. We have been fighting for years to try to improve the speed of compensation. That is just one more concern that people might have with Mr Staunton’s evidence, but it was clearly stated in one of his responses.
It is right that we constantly seek to improve the speed of compensation and to make sure that it is full and fair and is seen to be so. One reason that I spent all day listening to the evidence yesterday was to make sure that we are doing everything possible to accelerate compensation. I heard some interesting conversations in the evidence session, including ideas from Mr Hudgell and others on how we can accelerate compensation, which we are very keen to do.
The hon. Lady will know that the latest figures were quoted yesterday at the Select Committee hearing. On the group litigation order scheme, for example, 106 full claims have been submitted, 104 offers have been made, and 80 have been accepted without reference to the independent panel, which would tend to indicate that the offers being made are fair. The hon. Lady will also recognise from the announcements that we made on Monday during the statement that we have introduced a £450,000 interim compensation figure for when people submit their full claim for the overturned convictions. When an offer is made, we will provide 80% of that initial offer to claimants in the GLO scheme.
Interestingly, Henry Staunton seemed to think that the biggest concern with the compensation schemes was around the overturned convictions—he clearly said that yesterday—when the hon. Lady and every Member of this House knows that we announced legislation on Monday, and previously, that will overturn the convictions en masse, which is unprecedented. Obviously, that is the key to unlocking compensation. For all those reasons, we should not take Henry Staunton’s evidence at face value.
Julie Marson (Hertford and Stortford) (Con)
Mr Staunton continues to insist that he was told to delay compensation for the postmasters, but at the Select Committee hearing yesterday he said that, unlike his own notes, the published notes of the meeting with Sarah Munby were not contemporaneous. Can the Minister undertake to provide a contemporaneous note of that conversation to put this accusation to bed once and for all?
Kevin Hollinrake
I thank my hon. Friend for her question and for her work on the Select Committee. It is one thing to criticise Ministers, but entirely another to sully the good name of a civil servant. Sarah Munby has been very clear in her letter that she published on this matter that Mr Staunton is wrong. She has also been very clear that she has contemporaneous notes of that meeting, and we will be publishing those notes that will clarify and back up the fact that Henry Staunton is wrong and that Sarah Munby is right.
Rushanara Ali (Bethnal Green and Bow) (Lab)
What we saw yesterday was unedifying and, at points, a fiasco. Sub-postmasters watching will have rightly been dismayed and will have felt that, if anything, they were moving further away from justice. The ongoing conflict at the top of the Post Office and the failure of the Government to get a grip is helping no one and is only further eroding trust in this process. The Secretary of State should reflect on how her approach to the news of recent weeks has only exacerbated that. We, and especially victims, have all had enough of the “He said, she said”. Does the Minister now recognise that the best way to end this is by fully clarifying what the Government have or have not said, through an independent Cabinet Office investigation?
May I also pick up on some very worrying evidence given yesterday by Carl Creswell, the director of business resilience in the Department for Business and Trade? When talking about the financial provisions set aside for Horizon compensation, he said:
“I personally think we will end up spending more money on compensation overall than that £1 billion figure, which was modelled at an earlier stage.”
That is incredibly serious. Does the Minister share that view held by one of his senior civil servants? If so, what conversations has he had with Government colleagues and will we see that reflected in next week’s Budget?
Will the Minister clarify whether he or the Secretary of State were aware that Nick Read was also under investigation, as was allegedly stated in the 80-page document referred to by Henry Staunton in yesterday’s Select Committee hearing? In response to me during an urgent question on 29 January, the Minister said that Henry Staunton’s sacking was not due to a falling out, but that it was
“about very serious governance issues related to the person who headed the board of the organisation, which are obviously confidential human resources issues.”—[Official Report, 29 January 2024; Vol. 744, c. 612.]
Will the Minister confirm whether he had sight of the confidential human resources report referred to in yesterday’s Select Committee hearing? If so, why was he selective in his update to the House?
Finally, it is very important to make sure that we restore trust, by urgently bringing forward legislation. I hope that, unlike yesterday’s unseemly events, our focus can return to making sure that we exonerate the sub-postmasters and deliver the recompense that they rightly deserve.
Kevin Hollinrake
When the hon. Lady says that I was “selective” about what I said, is she accusing me of being economical with the truth? If so, I would take exception to that. It would be absolutely wrong for anybody in this House to disclose information about an investigation that has not concluded and where the presumption of innocence must apply for the individuals concerned. If she thinks I should come to this House to talk about those kind of sensitive, confidential matters, she does not understand how the corporate world works.
Kevin Hollinrake
I did find what happened yesterday unedifying, but that was about one person; everybody else who gave evidence yesterday was clear that there was no sense ever of trying to slow down compensation. Neither do I think the hon. Lady is right to say that postmasters are further away from getting compensation; it is quite the opposite. To imply that and so raise questions about the compensation scheme could lead to people not coming forward. We welcome the fact that 1,000 more people have come forward since the ITV series. People are closer to compensation, not further away, and the actions we are taking, through the compensation advisory board, the overturning of convictions, the Horizon shortfall scheme, which is nearly completed, and the GLO scheme are all moving on. If she wants to end the, “He said, she said”, perhaps she should end it, because we want to move on and pay compensation.
As for the figure of £1 billion, is the hon. Lady saying it is serious if we have no cap on compensation? I do not think that is serious at all; of course we have no cap on compensation. The £1 billion is a maximum budget, but if that needs to be increased, it should be. If she is saying that we should not increase it if people deserve more, she should put that on the record. It would be an entirely irresponsible thing to do. Every time I have dealt with this matter over the Dispatch Box with shadow Ministers, it has been constructive and collaborative, and I resent the tone she has taken in this case.
Mr Speaker
Let me say, in fairness to the Minister, that he has come here on more occasions than anybody else I have known. He has absolutely ensured that the House has been kept informed—he goes without question on this.
Mark Pawsey (Rugby) (Con)
I commend the Minister, not only for the consistent and compassionate approach he has taken to this matter, but for his attendance at yesterday’s session. It lasted for five hours and he was there for the greater part of it. He is right to say that much of what we heard yesterday was a real distraction from the key objective of the Government and the Committee of making sure there is speedy compensation for our postmasters. It was clear that the former chairman and possibly the chief executive exhibited limitations in their roles and were perhaps unsuitable for the roles to which they were appointed, so are there any broader lessons we might deduce on how we go about recruitment for publicly owned organisations such as the Post Office?
Kevin Hollinrake
I thank my hon. Friend for his question and for his work on the Select Committee. He is a doughty champion in this area and many others relating to the Committee’s work. There are some lessons we need to learn; the Post Office certainly requires the right kind of skills and the right kind of person to turn it around. That is clearly a work in progress and I do not think people will be confident that that is happening until it has actually happened. Words are no longer enough; we need actions, be it on the turnaround of the Post Office or on the compensation schemes.
Mr Deputy Speaker (Sir Roger Gale)
I call the Chairman of the Select Committee.
Liam Byrne (Birmingham, Hodge Hill) (Lab)
I am grateful to the Minister for joining us for most of the five hours of hearings yesterday, but he will know as well as I do that what we saw yesterday was complete chaos at the top of the Post Office, when what we needed was a clarity of purpose about paying redress fast and fairly. Not a single witness yesterday said that they were satisfied with the speed of any one of the three processes. In fact, the lawyers for the claimants said that it may now take one to two years in order to complete the payment of redress, and we heard evidence of offers being made that were, frankly, insultingly low. That is true across each of the three schemes.
Most worryingly, we heard that the Post Office chief executive had not had regularly meetings with the Secretary of State or received a clear written instruction to accelerate every one of the three schemes; there were no deadlines and no targets, and there are no incentives to get the redress schemes done and dusted. That is not good enough. Will the Minister again reflect, when he brings his Bill before the House, on the need to eliminate the Post Office from this process to the maximum possible extent and ensure that there are a legally binding set of timescales under which claims are given the information they need and processed, with offers made and offers settled? I say that, because we cannot go on like this.
Kevin Hollinrake
I do think the chaos was caused by one individual. I sat through the whole session; for the bit I was not in the room with the right hon. Gentleman, I was watching on television. It is right for people to be able to say that they are not satisfied with the speed of compensation. I have said that time and time again from this Dispatch Box, and we are keen to accelerate the process and make sure it is fast and fair.
We are aware of the recommendations from the right hon. Member for North Durham (Mr Jones) on an appeals mechanism for some of the schemes where people feel the compensation is too low. We are looking and will continue to look at that. Every compensation scheme I have dealt with, such as the Royal Bank of Scotland global restructuring group scheme and the Lloyds-HBOS scheme, has been too slow, because of some of the complexity involved. We heard some good suggestions yesterday about how we might remove some of that complexity, which I am very keen to do. We heard some positive remarks from the individuals concerned, for example, from some of the solicitors, and from the Post Office on the fixed-sum awards—the £650,000 for the overturned convictions and the £75,000 for the GLO scheme. We heard how that was reducing the amount of disclosure that was required—that is one of the limiting factors. This should mean that the timescales that some people put on the table of one to two years should be rapidly reduced, and I am very keen to build on that work.
As the CEO confirmed to the right hon. Member for Birmingham, Hodge Hill (Liam Byrne) yesterday, I meet him every month, and we speak about the need to accelerate compensation every single time. We have targets for when to pay the compensation by: August for GLO cases, and for all cases ideally by the end of the year. As we heard yesterday, 1,000 new claimants have come forward since the ITV series, which makes it difficult to put deadlines on payment. I am aware that the right hon. Gentleman wants a legally binding target. I am happy to discuss that with him, but we have just removed one legally binding target because not everything within the process is within our gift.
Dean Russell (Watford) (Con)
I know that my hon. Friend has a passion to get this right, and to right the wrongs of the past. Does he agree that we must do all that we can to ensure that sub-postmasters who were victims of the awful Horizon scandal are exonerated, and compensated fully, fairly and with haste?
Kevin Hollinrake
I thank my hon. Friend for his work on this issue as one of my predecessors; I know that he was as keen as I am to ensure that full and fair compensation is paid to all individuals. As I said, there is no limit to the amount of compensation that we will set aside to ensure that people are compensated properly for this horrendous scandal.
Richard Thomson (Gordon) (SNP)
In the week that we heard that more than 250 postmasters whose lives and reputations were damaged by Post Office Ltd died before they could get justice, yesterday we found another layer of Post Office Ltd’s organisational dysfunction. On 19 February, the Secretary of State informed the House of bullying accusations against Mr Staunton, only for us to find out yesterday that those accusations related to another individual entirely. Could I first ask the Minister, for whom I have the greatest respect—not just for the manner in which he goes about his business with regard to the Horizon scandal—whether the Secretary of State misled the House by telling Members that Mr Staunton was under wider investigation for bullying? Secondly, will the Minister now respond positively to requests from the Scottish Government and the Northern Irish Executive to reconsider introducing legislation that could lead to a swift UK-wide exoneration for the postmasters affected?
Kevin Hollinrake
To be clear, we terminated Mr Staunton’s role as chair of the Post Office not because of bullying accusations. There was an 80-page report, which he referred to yesterday, and which I have not read. He freely admitted in yesterday’s evidence session that he was named in that report. To what extent, I do not—[Interruption.] Well, that is what Mr Staunton said; he said that it was to a very minor extent. I do not know that, I do not think the hon. Gentleman knows that, and I think we should wait for the investigation to conclude before we make a judgment on that. The point was not about the allegation itself; the point was that, as Mr Staunton admitted yesterday, he interfered with the investigation. That is unacceptable, and if we had not acted in the way that we did, I think that the hon. Gentleman and others would be calling us to account for why we did not act when somebody had tried to suspend or interfere with an investigation into his own conduct.
I am aware of the Scottish and Northern Irish Governments’ position on legislation. Of course we will continue to discuss that with them. There are some separate devolved issues around the judicial systems in Scotland and Northern Ireland. That is the reason we have done it differently. We are happy to continue our dialogue on it.
Jane Stevenson (Wolverhampton North East) (Con)
From my time as a Parliamentary Private Secretary in the Department, I know the determination of the Minister and the Secretary of State to get compensation to these wronged postmasters as quickly as possible. In yesterday’s Select Committee session, Mr Staunton spoke about lobbying for a pay rise for Mr Read, which I know must have been quite galling to many of the sub-postmasters. The Minister reportedly refused to grant that pay rise. What sort of pay rise did Mr Staunton think would be a fair, equitable agreement at that time?
Kevin Hollinrake
I think on two occasions Mr Staunton lobbied for a pay increase for Mr Read. He sought to double the overall package of Mr Read on those occasions.
Ian Lavery (Wansbeck) (Lab)
Yesterday’s Committee meeting was bizarre in many ways. It was five hours long and, as happens only rarely, the people in front of the inquiry had to swear on the Holy Bible. That is how bad it was. The recently dismissed former chairman revealed a number of things that were quite alarming. First, he revealed that the current chief executive is under investigation. Perhaps the Minister can explain why we were not aware of that. Secondly, he revealed that the current chief executive had threatened to resign on more than four occasions, not because of the lack of progress on any financial redress for postmasters and postmistresses, but because he said his wages were too low. The chief executive also said that he was proud that he had a hardship fund for workers in the Post Office. Can the Minister clarify whether there has been an approach by anyone on behalf of the current chief executive for a pay rise, and what the response was?
Kevin Hollinrake
First, may I correct the record? In response to the Chair of the Business and Trade Committee, the right hon. Member for Birmingham, Hodge Hill (Liam Byrne), I said that the fixed sum award was £650,000; it is £600,000.
It would be wrong to disclose an investigation into somebody’s conduct before that investigation had concluded. It would be extraordinary to do that in any work context, be it in the public or private sector. I am happy to have a conversation with the hon. Member for Wansbeck (Ian Lavery) about the hardship fund. If he is talking about the Post Office paying salaries to postmasters, most postmasters are self-employed, not paid a salary directly, and have a number of different streams of income into their business. These are businesses in their own right, of course, but there is a hardship fund for certain postmasters in certain situations.
Sir Oliver Heald (North East Hertfordshire) (Con)
I echo the comments about the Minister and his assiduous work on this issue, both as a Back Bencher and now as the Minister. Does he agree that perhaps it is necessary to look at how many people are working on the compensation scheme on the Post Office’s side? I have raised the matter with him before. A lot of it is expert work, but if anything can be done to build the resource, that would be helpful, particularly for my constituent, whom we have discussed before. On disciplinary and grievance procedures, is it not normal that they are private until the point when a decision is made?
Kevin Hollinrake
On the last point, my right hon. and learned Friend is absolutely right; he clearly understands these situations very well. They should of course be kept confidential, which is why it was highly unprofessional of Mr Staunton to say what he said yesterday. On my right hon. and learned Friend’s first point—I cannot remember what it was now.
Kevin Hollinrake
We are absolutely committed to ensuring that we have the resources available to settle compensation claims quickly. Certainly, a file note that I took away from yesterday’s session was about the number of individuals looking after compensation from Addleshaw Goddard’s end, although it is turning around the offers increasingly quickly. Responses to full claims now happen within 40 days in 85% of cases. There has been an improvement. We are keen to ensure that every part of the process has the resources it needs to pay the compensation fairly and quickly.
Mr Alistair Carmichael (Orkney and Shetland) (LD)
Surely what we saw yesterday was a glimpse of senior management in the Post Office who are now completely dysfunctional. As such, it is difficult to see how anyone can have confidence in their administration of the various compensation schemes. Would it not be a sensible first step to restore confidence in that most important national institution—the Post Office—to take all role for them out of the administration of the compensation schemes and appoint an independent commissioner? Nothing starts to get better for the Post Office until the schemes are successfully delivered and wound up.
Kevin Hollinrake
I think what we actually heard and saw was a dysfunctional former chair of the Post Office; that is what we saw. Interestingly, to the right hon. Gentleman’s point about compensation schemes, the former chair said at one point during his evidence that he had no concerns about the speed of delivery of the HSS—which was extraordinary, because I have many concerns about it.
I hear loud and clear calls from across the House about the role that the Post Office is playing in compensation schemes. These are sensitive matters, because people in the Post Office are employed to manage and administer the compensation schemes. I hear the point made by the right hon. Member for Orkney and Shetland (Mr Carmichael) loud and clear. We are looking at it, but I reassure him that all three schemes have independence in them: an independent panel in the HSS; an independent panel and a reviewer, Sir Ross Cranston, on the GLO scheme; and the independence on the overturned convictions in Sir Gary Hickinbottom. Both latter people are retired High Court judges, which should give claimants and the right hon. Gentleman, I hope, some confidence that the schemes will operate properly.
Sir Christopher Chope (Christchurch) (Con)
My hon. Friend the Minister has referred to Mr Staunton, who it seems had serious character defects. How was he ever appointed in the first place, and who provided the character references and oversaw that appointment process? May we have an inquiry into that?
Kevin Hollinrake
Thankfully, not me. I have nothing against Mr Staunton personally. He had a strong track record as the chair of various large organisations, as he said yesterday. I think we would all agree that the Post Office is a specific organisation with specific challenges. Yesterday’s evidence from Ben Tidswell, the senior independent director, was interesting. He felt that Mr Staunton’s behaviour changed in November last year and became far more “erratic”—his word. I do not know the reasons for that specifically, although Mr Tidswell suggested some yesterday. Whatever the reason, Mr Staunton’s recent conduct is not consistent with remaining chair of the Post Office. That is why we decided to act.
Andy McDonald (Middlesbrough) (Ind)
I thank the Minister for his work in this area. He has been assiduous in his attention to detail—I cannot say the same of the Secretary of State. Nevertheless, yesterday was unedifying, and we are sick to death of the “He said, she said” business—we are not interested, except that two witnesses yesterday took the oath and spoke to the same issue: as to whether Mr Read had ever tendered his resignation or threatened to. It was totally conflicting evidence from the two people; they both cannot be right, so I suggest that one might have been a little economical with the truth. From Dr Neil Hudgell, though, the message came loud and clear: these schemes are way too “over-engineered” and far too “bureaucratic”, and that has led to the delay in getting the money out of the door. I have to correct the Minister—only 20% of the fund is out of the door as yet. We have to speed it up.
Finally, I ask him to take on board the words of the predecessor Select Committee, the Business, Energy and Industrial Strategy Committee, in February 2022, which said that the best way through this was to remove the Post Office from the system. Now, it may be too late to do that, but my goodness, was not the Committee right to say that? Can we find ways to relegate the role of the Post Office, because that is the only way we will get justice for postmasters? Ultimately, that is what this is about—getting them compensated.
Kevin Hollinrake
I totally agree with the hon. Gentleman’s final point, and a number of the points he made. It is fair to say that on the compensation schemes, we could use the old phrase, “If you were going there, you wouldn’t start from here.” I think that Sir Wyn Williams has said that, but the best way now is to say, “When you’re going through hell, keep going.” We have to improve the schemes we have got. The hon. Gentleman made an interesting point about the Post Office, and he will have heard what I said earlier. I think the fixed-sum awards do take the Post Office out of the schemes completely, because no disclosure is required for them.
On tendering resignation—again, I thought it was extraordinary that a chair would disclose confidential and private conversations that he has had with the chief executive. I have to say for the record that Mr Read has never tendered his resignation to me or to the Secretary of State. Others would be better than me to comment on the nature of those conversations, but I do not think that it was right for Mr Staunton to comment at all.
I assure the hon. Gentleman that the Secretary of State has given me 100% support in everything I have done in trying to address these matters. I accept what Neil Hudgell said—I spoke to him afterwards, and we have spoken before about the schemes being over-engineered—and he suggested some ways to try to accelerate compensation. We are of course looking at those to see what the best way is to ensure that they are not over-engineered, but deliver rapid and fair outcomes as quickly as possible.
Ian Paisley (North Antrim) (DUP)
My primary interest is in compensation payments being made expeditiously across the entire United Kingdom, and in Northern Ireland in particular, where I have been lobbied directly by a number of the sub-postmasters who have been treated so vilely. After the statement of 10 January, I asked whether the Minister would ensure that no delays would be allowed whatever, and he affirmed from the Dispatch Box that that was exactly the Government’s intention. Will he reaffirm that no delays will be allowed, irrespective of the devolution settlement in Northern Ireland? No devolved Minister or devolved court was involved at that time. Will he reaffirm that the payments will be made, and that our sub-postmasters will not have to wait a day longer than anyone else?
Kevin Hollinrake
I will be very pleased to ensure that that happens. I met the Northern Ireland Justice Minister virtually a few days ago to discuss these matters. I know that the Northern Ireland Administration’s preference is for UK-wide legislation; we do not think that is the right approach, but we will continue to work with the Administration to ensure that they can deliver the right legislation or process to make sure that the compensation is paid. Clearly, once convictions are overturned anywhere in the United Kingdom, people enter exactly the same compensation scheme—they can get rapid compensation through the fixed-sum award of £600,000, or go through the full assessment process. We are determined to make the process quicker, easier and fairer. I am happy to work with the hon. Gentleman to ensure that that is the case.
Dame Nia Griffith (Llanelli) (Lab)
I thank the Minister for his work on the Horizon scandal, and for answering my letter concerning a constituent. In that answer, he confirmed that former post office clerks and those working for a franchise who lost money, jobs and reputation through the Horizon scandal are not eligible for compensation under the current scheme. Will he look into ways to include them in a compensation scheme?
Kevin Hollinrake
I thank the hon. Lady for her question and for representing her constituents so effectively. I am keen to have continued conversation with her. All the schemes that have been established thus far require a contractual relationship between the Post Office and the individual, and I know that was not the case for her constituent. A number of Members of this House have addressed the issue, and we will continue to look at it.
Kirsten Oswald (East Renfrewshire) (SNP)
Whether we are talking about my constituent Roger, a former postmaster whose case certainly needs review, constituents in communities such as Clarkston and Neilston, who have experienced the most recent post office closures in East Renfrewshire, or the brilliant postmasters operating locally, none of them deserves this mess. This is turning into a regrettable circus to all looking in from the outside. What assurances can the Minister give me today that that will not be allowed to divert or distract from a genuine focus on the swiftest possible resolution, and on delivering a sustainable future for the Post Office?
Kevin Hollinrake
I thank the hon. Lady for making that point and for representing her constituents so well. Yes, absolutely, we understand that this is distracting, or could distract, from work to ensure not just that we make right the wrongs of the past, but that the Post Office has a strong future, as she put it. I totally agree. We think that the Post Office does have a strong future. Revenue streams have been affected by changes in how and where people acquire certain things or access certain services, but the banking framework—we encourage the Post Office to be more ambitious in its negotiations with the banks on the remuneration that flows from the framework to postmasters—and the parcel hubs are an opportunity for the future. We believe that the Post Office has a strong brand and strong future. We are keen to support its efforts to ensure that the future is bright for all postmasters.
Mr Kevan Jones (North Durham) (Lab)
I declare my interest as a member of the Horizon advisory board. Welcome back to the Minister. He should bring in his sleeping bag—he is here that often. I was at the five-hour marathon yesterday, and I was totally unconvinced by Henry Staunton’s accusations, and his allegations about delaying compensation. Like the hon. Member for Christchurch (Sir Christopher Chope), I wonder why Mr Staunton was appointed in the first place—to any board, for that matter. However, to come to the point, Mr Staunton did raise the point that the chief executive is under investigation, following an 80-page report. I accept that the Minister cannot talk about that individual—that would be wrong—but he knows that the culture at the Post Office is rotten, and it is important that the cloud be lifted quickly. When the Secretary of State came to the House on 19 February, did she and the Minister know that Nick Read was under investigation? Is it true that the former HR director who wrote that report has left the Post Office with a settlement, and does that settlement include a non-disclosure agreement?
Kevin Hollinrake
I am very happy to come to the Dispatch Box any time I am required to, or feel that there is a need to, which, as the right hon. Gentleman says, is quite often at the moment.
I was aware of the investigation relating to Mr Read and Mr Staunton. That was not the reason why the Secretary of State decided to part company with the chair; that was about interfering with the investigation. The right hon. Gentleman asks about the HR director. I do not know about those matters, but I am happy to look into them and come back to him.
Christine Jardine (Edinburgh West) (LD)
I am sure that the Minister will agree that everything we are seeing and hearing about the Post Office inquiry is further undermining the confidence of those who were affected by the Horizon scandal. As the Minister says, 1,000 more people have come forward; they have no more confidence than anyone else in the governance of the Post Office. One of them, a constituent of mine, had been with the Post Office for almost 20 years, and was about to be offered redundancy. She was asked to take over a sub-post office for two months to make up the 20 years. During those two months, she became embroiled in the Horizon scandal. She was not charged, because her Post Office managers pleaded on her behalf, but she lost her redundancy, and she is now completely confused about where she stands, and has no faith in the governance to fix the problem. Is the Minister prepared to meet me to discuss that case, so that I can assure my constituent that it is being dealt with?
Kevin Hollinrake
Yes, of course I would be very happy to meet the hon. Lady and her constituent. Given what the hon. Lady has said, the place for her constituent to go is the Horizon shortfall scheme, which will be happy to look at that particular situation. Of the 2,417 people who applied to the original scheme, 100% have had offers and 84% have accepted those offers, so she can be assured that there will be fairness. We are looking to ensure that the scheme is fair and is seen to be fair.
The other schemes are also delivering outcomes more quickly than they were. There were 106 claims in the group litigation order scheme; 80 offers have been accepted, and compensation for overturned convictions is a fixed-sum award of £600,000. The fact that 1,000 people have come forward for compensation since the ITV series indicates that people do have confidence that they will be compensated fairly, but I absolutely understand that we have work to do to ensure that people feel that way across the board.
Jim Shannon (Strangford) (DUP)
The Minister has been incredibly honest and forthright in all his answers, and we have every faith in him, given his conduct and all the information he has brought to the Chamber, for which I thank him. As locally elected representatives, we are accountable to our electorates. How will the Minister ensure that those who are paid from Government funds are accountable in the same way? What more can be done to hold those decision-makers to account?
Kevin Hollinrake
As ever, I thank the hon. Gentleman for his contribution. On the point about Government funds, I guess that he is referring to executives in the Post Office. Clearly, that is the Government’s responsibility as the single shareholder. We have a representative on the board in Lorna Gratton from UKGI, in whom I have a great deal of confidence. I think it fair to say that my Department and its officials have learned a lot from the process and from what has gone on, and that is right. We should be clear that mistakes have happened, and apologise for the way that they have contributed to the scandal.
I am very keen to ensure that there is continued accountability. We have, at significant expense to the taxpayer, set up the public inquiry, which was called for by Members across the House. It will take evidence in public, so that the public can see what is happening, and will conclude by the end of this year and report next year. We will then have a lot more answers to the hon. Gentleman’s question, as well as accountability not just for Post Office executives in future, but for Post Office executives of previous years.
Mr Deputy Speaker (Sir Roger Gale)
That concludes proceedings on the urgent question. I thank the Minister for his now daily appearance, as well as the Opposition Front Bencher, the hon. Member for Bethnal Green and Bow (Rushanara Ali).
Draft Paternity Leave (Amendment) Regulations 2024
Kevin Hollinrake Excerpts(2 months, 3 weeks ago)
General CommitteesRead Full debate Read Hansard Text Read Debate Ministerial Extracts
The Lord Commissioner of His Majesty's Treasury (Mike Wood)
I beg to move,
That the Committee has considered the draft Paternity Leave (Amendment) Regulations 2024.
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
It is a pleasure to serve with you in the Chair, Mr Hosie. The draft regulations were laid on 10 January 2024. I am pleased to be here today to debate these measures, which will benefit families by working alongside the paternity pay regulations to provide valuable additional flexibility to paternity leave, effectively making it easier and more useful for parents while putting minimal burdens on businesses.
Currently, eligible employed fathers and partners are entitled to one or two consecutive weeks of statutory paternity leave and pay to care for their baby or to support the mother. This must be taken within eight weeks of birth or placement for adoption. The regulations recognise the importance of fathers and partners spending valuable time with their children in the first year following birth or adoption and will make it easier for parents to take their full paternity entitlement.
Some 64% of respondents to the 2019 consultation, “Good Work Plan: Proposals to support families”, wanted greater flexibility in when and how paternity leave could be taken. Allowing fathers and partners to take their leave up to a year following birth or adoption was the most commonly suggested measure to accomplish that. Our changes will provide that much-needed flexibility and will fulfil our 2019 manifesto commitment to make paternity leave easier to take.
Our first change will allow fathers and partners to take their leave in non-consecutive blocks. Currently, only one block of leave can be taken, which can be either one or two weeks. Our change will remove that barrier by enabling parents to take two non-consecutive weeks of leave. We hope that providing fathers and partners with the flexibility to take their two weeks of leave non-consecutively means that they will find it easier to use their full entitlement.
For some parents, taking two weeks of leave in one go is challenging due to pressures of work or other reasons. Enabling parents to take their leave non-consecutively means that they can take it at a time that works best for them and could lead to an increase in parents taking their second week of paternity leave.
Our second change will allow fathers and partners to take their leave and pay at any point in the first year after the birth or placement for adoption of their child. This represents a big increase from the eight weeks in which parents currently have to take their leave following birth or adoption. This change gives parents more flexibility to take their paternity leave at a time that works best for their family.
For example, this change could enable a father or partner to take time off work to be the primary care giver when the mother returns to work. This is important, as evidence shows that fathers who spend time solo parenting are more likely to play a greater role in caring for their children in later years.
Our third change will shorten the notice period required for each period of leave. The new regulations will require an employee to give only four weeks’ notice prior to each period of leave, instead of 14 weeks before the expected week of childbirth. This means that a parent can decide when to take their leave at shorter notice to accommodate the changing needs of their families. This will apply to parents in birth and surrogacy scenarios, as the notification rules are different for adopters. It will also allow fathers and partners to change the number and dates of blocks of leave they plan to take. Responses to the “Good Work Plan” consultation show that both employer and employee groups considered that to be a fair and practical option.
The Government have in place a range of leave and pay entitlements to support parents to balance their work and family responsibilities in a way that works best for them. For families who would prefer a father or partner to take a longer period of leave, shared parental leave may be available. This entitlement allows eligible parents to share up to 50 weeks’ leave and up to 37 weeks of pay between them. Parents can choose whether to take time off together or to stagger their leave and pay.
The Government are also introducing new entitlements to enhance the current provision for working parents, including additional protections against redundancy, which will be available from 6 April for pregnant women and parents who are returning to work after a period of eligible parental leave. There are also improvements in flexible working. From 6 April, employees will be able to request flexible working from their first day of employment, and the new entitlement of carer’s leave will give unpaid carers one week of leave from work from their first day in a job. That can be used to provide care or to make arrangements for the provision of care for a dependant with a long-term care need.
We are also introducing new leave and pay entitlements for parents with children who spend time in neonatal care. That will give each eligible employed parent up to 12 weeks of additional paid leave on top of their existing entitlements if their baby is admitted to neonatal care in its first month of life. That will ensure that parents no longer find themselves in the incredibly difficult position of having to choose between risking their job and spending time with their baby during such a stressful time. I commend the regulations to the Committee.
Kevin Hollinrake
Before I respond to hon. Members, may I apologise for the late change in Committee attendance? The hon. Member for Bethnal Green and Bow made an interesting point and I welcome her challenge. She mentioned pregnancy and maternity discrimination. As I said in my speech, we have recently legislated for that, to provide more protections in pregnancy and on return to work. On the take-up of shared parental leave, those are very much a floor and not a ceiling, and many employers go much further in both the private and the public sector. Take-up of shared parental leave is in line with expectations and, indeed, has doubled in recent years.
There are obvious reasons for not going further. We tread carefully when placing extra burdens on business and we are clear about that. A strong labour market is in workers’ as well as employers’ interests, so it is about striking a balance. In addition to these regulations and others, we have brought in measures that create extra burdens for businesses, such as flexible working, day-one rights, carer’s leave and neonatal care. Those are on top of other burdens that businesses face, such as cost of living pressures and the rise in the national living wage, which has increased by historic amounts. We believe that we have struck the right balance.
The Opposition may differ and set out, as they have, to go much further if they are ever in government. I am interested in their intention to have a day-one right to unfair dismissal. Employers should look carefully at that as it might upset the delicate balance between workers and employers, to the detriment of workers. We have to guard against that.
On delays, we would have liked to introduce the regulations more quickly, but it is fair to say that we have been dealing with covid and its aftermath. That is not just about the administration of some of the measures but the impacts on business, and we have to tread carefully in that regard.
The SNP spokesman, the hon. Member for Gordon, made some interesting points, and asked why we cannot go much further on parental leave, citing Norway and Sweden. Looking at work by the Institute for Fiscal Studies, the average tax take in Norway and Sweden is 43% of GDP. In comparison, it was 32% of GDP in the UK in 2021. The hon. Member may want to go 13% higher with our taxing of businesses and people; we do not and that is very clear. It is clearly the direction of travel in Scotland under the SNP. Under our Government, however, we want to keep taxes low. Where there are those kinds of measures, they have to be paid for by somebody, and inevitably that is the taxpayer. We therefore think we should tread carefully.
We support the regulations, which deliver on our manifesto commitment. We want the UK to be one of the best places to work and to start and grow a business. We want to build skills, increase productivity and move to a high-wage economy that delivers this ambition. We will continue to prioritise labour-market policies, such as these changes to paternity leave, which have the potential to benefit the most people, the most firms and the most jobs while at the same time ensuring we balance burdens on business and taxpayers. The changes to paternity leave brought forth today will advance our progress towards those objectives. I thank hon. Members for their contributions and I commend the regulations to the Committee.
Question put and agreed to.
Post Office Horizon: Compensation and Legislation
Kevin Hollinrake Excerpts(2 months, 3 weeks ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
With permission, Mr Speaker, I shall make a statement to update the House on the progress that has been made to support victims of the Horizon scandal.
Since this terrible miscarriage of justice was first exposed, the Government have been working tirelessly to put matters right for postmasters. We have set up an independent inquiry and funded various redress schemes that we have continuously improved to speed up compensation for all affected. That work has been taking place for many months, and long before ITV aired the excellent programme “Mr Bates vs The Post Office”. The work included our announcement last autumn of the optional £600,000 fixed-sum award for those who have been wrongfully convicted. We continue to develop our response to the scandal, and on Thursday I made a written statement detailing the way that we plan to legislate to overturn Horizon-related convictions en masse. We expect to introduce that legislation as soon as possible next month.
My statement set out that the new legislation will quash all convictions that are identified as being in scope, using clear and objective criteria on the face of the Bill. Convictions will be quashed at the point of commencement, without the need for people to apply to have their convictions overturned. The criteria will cover the prosecutors, extending to prosecutions undertaken by Post Office Ltd and the Crown Prosecution Service, as well as offence types, ensuring that those align with offences known to have been prosecuted by the Post Office. That means that only relevant offences such as theft and false accounting will be in scope. On offence dates, a set timeframe will ensure that convictions are quashed only where the offence took place during the period when the Horizon system and its pilots were in operation. The criteria will also cover the contractual or other relationship of the convicted individual to Post Office Ltd, so that only sub-postmasters, their employees, officers or family members, or direct employees of the Post Office will be within the defined class of convictions to be quashed. On the use of the Horizon system at the date of the offence, the convicted person will need to have been working, including in a voluntary capacity, in a post office that was using Horizon system software—including any relevant pilot schemes—at the time that the behaviour constituting the offence occurred.
Such legislation is unprecedented and constitutionally sensitive, but this scandal is unprecedented too. I am clear that this legislation does not set a precedent for the future, and nor is it a reflection on the actions of the courts and the judiciary, who have dealt swiftly with the cases before them. However, we are clear that the scale and circumstances of the miscarriage of justice demand an exceptional response. We are also receiving invaluable support from the Horizon compensation advisory board in this effort. Once again, I thank the right hon. Member for North Durham (Mr Jones) and his colleagues on the board, including Lord Arbuthnot. The board met on Thursday. We were joined by Sir Gary Hickinbottom and Sir Ross Cranston, who will be the final arbiters of claims in the overturned convictions and GLO schemes respectively. At the meeting, the board strongly supported the proposals in my written statement for legislating to overturn convictions. They also proposed sensible measures to accelerate compensation for those impacted.
One of the biggest constraints on the speed of redress for those who choose to take the full assessment route is that it takes time for claimants and their representatives to gather evidence and develop their claims. To encourage early submission of claims, once the Post Office receives a full claim from someone with an overturned conviction, it will forthwith top up their interim redress to £450,000. Of course, if they have opted for our £600,000 fixed-sum award, they will get that instead. Similarly, on the GLO scheme, where claims are typically smaller, we have implemented fixed-sum award offers of £75,000, helping claimants to move on with their lives. Those who are not satisfied with this fixed offer can continue to submit larger claims, and they will be assessed on a case-by-case basis. We have committed to provide offers on a fully completed claim within 40 working days in 90% of cases. If initial GLO offers are not accepted and independent facilitation is then entered, we shall forthwith pay postmasters 80% of our initial offer, to help ensure that they do not face hardship while those discussions are completed.
We have always been clear that our first offers of compensation should be full and fair. It is early days, but the numbers suggest that in the GLO scheme we are achieving that. More than 70% of our offers in that scheme are accepted by postmasters without reference to the independent panel. We will also ensure that postmasters are kept regularly up to date with the progress of their claims.
The advisory board has made a number of other helpful proposals. Those are set out in the report of the meeting, which my Department is publishing today. I have undertaken to give them serious consideration. I will advise the House when we reach decisions about those proposals, and I will doubtless return again with further updates as part of our unceasing determination to deliver justice for everyone caught up in this long-running and tragic scandal. I commend this statement to the House.
Rushanara Ali (Bethnal Green and Bow) (Lab)
May I thank the Minister for advance sight of his statement? The Horizon scandal has rightly left the public outraged by the scale and shocking details of the injustice that has been committed. The scandal is one of the greatest miscarriages of justice in British history. It has robbed innocent people of their livelihoods, their liberty and, sadly, in numerous cases, their lives. More than 20 years on, the victims and their families are still suffering the consequences of the trauma of all that they have been put through. Until recently, there has been little progress and delays at every turn, which has caused even further distress.
Victims and their families have been trapped in a nightmare for too long. We all want to see the exoneration of all the remaining convictions, and the delivery of rightful compensation to all those affected sub-postmasters as quickly as possible. On the Opposition Benches, the Labour party has made it clear that we want to see a swift and comprehensive resolution to this insidious injustice, and we are committed to working with the Government to ensure that happens.
I recognise the important work that the Minister has done, both on the Back Benches and in his current role. The unprecedented scale of the legal work being carried out will be possible only with cross-party working and cross-party support. I want to take the opportunity to thank the advisory board for its tireless work in supporting the Government in getting this right, as well as hon. Members on both sides of the House and in the other House.
I welcome the Minister’s commitment to progressing the legislation. Labour is committed to working with the Government to deliver rightful exonerations, but I know that many Members will have had questions following last Thursday’s written ministerial statement, so I welcome the Minister returning to the House. I have a series of questions to pose to him. First, in the light of what he has said today, what further details can we expect on the legislation being tabled? Will he further clarify why convictions prosecuted by the Department for Work and Pensions are excluded from the legislation and what steps he will take to get the Department to deliver exonerations as soon as possible?
The Minister’s proposals set a very difficult precedent, as he said, on the relationship between the legislature and the judiciary. Will he outline what conversations he has had with the Lord Chancellor about this matter and his views on it, which might alleviate some people’s continued concerns?
As the Minister mentioned, there are also issues around precedent that could be exploited in the future for less appropriate purposes. Although I appreciate the assurances that he has provided on that, it would be helpful to understand and get clarification on what specific safeguards will be put in place to avoid this becoming a precedent. The cross-party nature of this work is critical to ensure that happens. However, some people are asking whether he considers that this particular example could be relevant in the future for other worthy causes.
May I also ask the Minister about the pre-Horizon system, Capture? Will he confirm whether prosecutions were made using Capture data and whether any sub-postmasters lost money due to Capture failings? If so, will he commit to those convictions being in the scope of the legislation and compensation schemes?
Kevin Hollinrake
I thank the hon. Member for her collaborative comments. I am keen to work with her going forward, as we have every step of the way on this issue. I do not accept that we have made little progress. Let us be clear that 78% of all full claims that have been submitted have been settled—that is 2,700 claims that have been settled. Nor do I accept that there have been delays at every turn. That is not a correct characterisation of the situation.
With regard to our next steps, as I said, we expect the legislation to be tabled next month, which is as quickly as possible. I am working on this on very much a daily basis. On the differences between Post Office and CPS cases—those we are seeking to overturn with this legislation—and DWP cases, I think it is fair to say there was a different standard of evidence. Those DWP cases relied on evidence independent of Horizon such as the surveillance of suspects, collation and examination of cashed orders from stolen benefit books and girocheques, handwriting comparisons and witness statements. Those cases were very much not simply relying on Horizon evidence.
My engagement with the Lord Chancellor has been extensive, and our engagement with other stakeholders—including the hon. Member’s shadow Front-Bench colleagues—has also been extensive. We decided that was the right thing to do. Having said that, these are unprecedented steps. I think that again speaks to the fact that we are keen to make as much progress as possible, rather than as little.
The hon. Lady mentioned safeguards. The standard of evidence is critical to get to this point. It is fair to say that the trailblazing 555, who successfully took their case to the courts in the first place, set a high bar for anyone to emulate or replicate. We will be clear in the legislation that convictions will be overturned based on objective criteria, as another way to deal with this. That speaks to the hon. Lady’s last point on Capture, which I am very aware of and I have discussed with the right hon. Member for North Durham (Mr Jones) on several occasions, including immediately prior to this statement. We need to ensure that we have the right evidence base. I am happy to continue the dialogue on that, but it is important that we do not include cohorts where we do not have the evidence base, as we have for the cohorts that we have set out—where the CPS and the Post Office prosecuted cases. We are taking very serious measures to overturn the convictions. We should never resort to this kind of approach lightly.
John Redwood (Wokingham) (Con)
Will the Minister take UK Government Investments out of its role of controlling and supervising the Post Office? It has allowed these gross injustices to go on for too long, allowed the Post Office senior managers to rack up huge losses of £1,391 million to last March, with more to come this year, and given the executives bonuses for losing us that much money. It has left the Government with a great financial black hole. Would it not be better to change the Post Office management, to have it report directly to the Minister, and to make its No. 1 task giving justice to the sub-postmasters?
Kevin Hollinrake
I thank my right hon. Friend for his question. He and I have had serious conversations about the future of the Post Office, which I am keen to continue to engage on. The current UKGI representative who sits on the Post Office board is Lorna Gratton, for whom I have a great deal of time and respect. Clearly it is important that the inquiry does its work to determine who did what in the past. As we look to the future, there are different opinions on how the Post Office should be governed. I am happy to keep those discussions ongoing with my right hon. Friend.
Marion Fellows (Motherwell and Wishaw) (SNP)
I thank the Minister for advance sight of his statement. Under successive Labour, Tory and Liberal Ministers, Post Office Ltd has overseen the largest miscarriage of justice in UK history. The Horizon scandal is just appalling. Unusually, both the Scottish and Northern Irish Governments have written to the UK Government, calling on them to rule on devolved affairs. It is vital that the UK Government work to ensure that exonerations in Scotland and Northern Ireland take place at the same time as those in England and Wales. [Interruption.] I do not find this amusing at all, but obviously the right hon. Member for Wokingham (John Redwood) does.
Marion Fellows
The devolved Governments have no power or locus in the UK Post Office, so we really need to get this together. When will the legislation for both the exoneration and the redress schemes be published? The Scottish and Northern Irish Governments have written to ask for UK-wide legislation. We need the UK Government to act, because otherwise we cannot guarantee simultaneous legislation that is compatible and comparable with UK Government schemes. When will there be a response to the Scottish Government? This is really important.
There were reports yesterday that Post Office Ltd has only now brought in external investigators to investigate its internal investigators. Does that not seem quite late to the Minister? Why was that not done earlier? Is it just to avoid the appearance of continued cover-ups in Post Office Ltd?
Kevin Hollinrake
I thank the hon. Lady for her work and for her points, including on the devolved issues around Scotland and Northern Ireland which she is right to raise. We considered that very carefully. When we originally set out to legislate, we were very clear that it would be for England and Wales only, but that we would work with our counterparts in the other parts of the United Kingdom on what they might do. Indeed, we have responded to them already. We met them last week before we announced the legislation in this statement to the House. We decided to legislate for England and Wales only, because justice is a devolved matter. As she said, the Post Office is UK-wide, but justice is a devolved matter in Scotland and Northern Ireland, and of course they have different legal systems in those areas and different prosecutors. Taking action to interfere with the independent judiciary is a very, very serious thing to do, of course, but we believe that it is the right way. We are working closely with our counterparts in the devolved Administrations to ensure they understand our legal approach and we are very happy to assist with any legislation they may seek to undertake in their own Parliaments.
On redress, there is a single UK-wide scheme, so once somebody’s conviction is overturned they can access redress in exactly the same way as anybody in England and Wales. On the investigation or investigators, that is initially a matter for the Post Office but also for the inquiry to see what happened in the past. There is little point in the huge expense of setting up a public inquiry, as Members called for, and then seeking to do the inquiry’s work ourselves. We need to see exactly what the inquiry makes of that and of many other issues.
Mark Pawsey (Rugby) (Con)
I commend the Minister and the Secretary of State for the firm and consistent approach the Government are taking to getting justice for the affected sub-postmasters. We heard earlier about precedent. The Minister will know that many of us have concerns about precedent in bringing forward special legislation in this case, although we know, of course, that many hundreds of innocent sub-postmasters have suffered the most serious miscarriage of justice. The Minister just said that the scale and circumstances of the Post Office’s actions in this case rightly require an exceptional response. Will he set out how using that mechanism will ensure that the people we are bothered about, the sub-postmasters, benefit speedily and accurately from those measures?
Kevin Hollinrake
I thank my hon. Friend for his point and for his work on the Select Committee. He is right that we will take those steps very carefully and very much as a last resort. He concluded his question on exactly the right point. This is about sub-postmasters and the speed of overturning those convictions: the speed to justice. We looked at doing that through other means, but did not feel that they would achieve the same level of speed. He may be aware that hundreds of people have passed away—there was a report in the newspapers over the weekend—waiting for compensation and justice. That is just not acceptable. We made the difficult decision to deal with this situation in this particular way. As we have often described it, this is the least-worst option but it is still the right option.
Mr Deputy Speaker (Sir Roger Gale)
I call the Chair of the Business and Trade Committee.
Liam Byrne (Birmingham, Hodge Hill) (Lab)
May I put on record my gratitude to the Minister for the speed and attention he is paying to this issue? The bottom line, however, is that redress is too slow and the offers are too low. Papers that the Select Committee is publishing this afternoon show that at the core of the problem is a toxic culture of disbelief of sub-postmasters, which still persists at the top of the Post Office. Indeed, the board minutes for March last year show that board members lamented that the board was tired and constantly distracted by historical issues and short-term crises. I am afraid that that is not good enough when only 40% of the allocated budget for the Horizon scheme has been paid out and only 4% of the budget for the overturned conviction scheme has been paid out. When the Minister brings forward his Bill, will he make sure that the Post Office is now taken out of every single one of the compensation schemes, and that a hardwired instruction to deliver, with a fixed, legally binding timetable to deliver compensation agreements, is written on the face of the Bill?
Kevin Hollinrake
I thank the right hon. Gentleman for his points, his kind words earlier, and his work on this matter. I know that he will be chairing a Select Committee session on it tomorrow, and I look forward to his recommendations.
I agree that compensation has been delivered too slowly. We are trying to accelerate its delivery every single day, and we are, I think, doing good work with the advisory board to ensure that that happens. I do not accept that the offers are too low, although I am not saying that there are no exceptions; no compensation scheme will be 100% perfect. In respect of the GLO scheme, for example, 58 full claims have been submitted and 41 have been accepted without reference to the next stage of the process, involving the independent panel, which would seem to indicate that the offers that have been made are fair. Of course people will not take my word for it—they will only accept it when those cases have been resolved—and there are bound to be high-profile cases, as indeed there have been, in which people say that the offers are too low. However, we are determined to ensure that everyone has full compensation that is also fair to the individual, fair to the other individuals within the schemes and, of course, fair to the taxpayer.
As for the people who are running the scheme, as the right hon. Gentleman knows, the Horizon shortfall scheme was set up as a scheme run by the Post Office, with an independent panel including eminent KCs such as Lord Garnier. I have met its members, as has the right hon. Member for North Durham (Mr Jones), and we have confidence in it. Nevertheless, we are looking at recommendations from the advisory board for an independent appeal process. The GLO scheme is independent of the Post Office; it is within our Department, and we are working to ensure that the offers are fair. As the right hon. Gentleman suggested, we are considering bringing the overturned conviction scheme back in-house, and we will have more to say about that in due course.
The right hon. Gentleman mentioned 40% of the budget. We set a maximum budget of £1 billion—not a cap, but a maximum budget at this point. Part of the reason why only 4% of overturned convictions claims have been settled is the fact that the convictions have not in fact been overturned, which is why we are legislating in this way. Once those hundreds of convictions have been overturned, en masse, people will have access to rapid compensation via either the fixed-sum award, whereby compensation takes only days, or the full-assessment route, which takes longer.
The right hon. Gentleman spoke about a legally binding route, and of course we will look at all the various suggestions that are made. We have just legislated to extend the timescale for GLO compensation because we did not want to be bound by an arbitrary date, and I think he supported our legislation. I would therefore caution him against suggesting a legally binding date, because not everything is in our gift, in terms of when we receive a claim and how fast it can then be processed.
Priti Patel (Witham) (Con)
The Minister will be aware from my correspondence of the case of my constituent Mr Graham Ward—one of the 555 in the GLO. He has been in touch with me in the last week, and I think it fair to say that he has expressed his deep frustration about the processes that the House is currently discussing in respect of redress and access to compensation. The £75,000 fixed-sum offer is less than the impact that he has experienced. In his statement, the Minister referred to the 40-day process that people might wish to go through rather than accepting the lump sum. May I suggest to him that that should be looked into? Graham is having to undergo medical assessments and various doctors’ appointments, and all this is a terrible ordeal that continues for him, but so many others have also been part of this. I urge the Minister to bring a human element to his considerations, and to recognise that £75,000 does not even scratch the surface when someone has lost their business, their livelihood, the goodwill and their reputation. That is what we must restore sooner rather than later.
Kevin Hollinrake
I thank my right hon. Friend for her constant correspondence and engagement with Mr Ward. I wrote to her recently about the case, and asked to be kept updated on his progress.
The £75,000 is one of two routes that people can take. If they feel that their claim is below £75,000, they do not have to submit any evidence and can simply opt for the £75,000, take that money off the table, and move on with their lives. If they feel that their claim is significantly higher than that, they can opt for the full-assessment route, which inevitably takes more time because assessing someone’s loss is a complex process. The submission of a claim for financial loss will require forensic accountants on behalf of the claimant, and other assessments of the type that my right hon. Friend mentioned will also be needed. All the compensation schemes with which I have been involved during my time in this place have been complicated, but we are trying to simplify this one. Only last week we discussed with the advisory board measures to accelerate the process, but the fundamental principle is that claimants such as Mr Ward should always be given the benefit of the doubt.
Mr Kevan Jones (North Durham) (Lab)
I declare my interest as a member of the Horizon compensation board, and I thank the Minister for his statement. It is welcome to see him, rather than the Secretary of State, present today’s statement. I welcome the approach that the Government are taking on overturned convictions, but I note that it includes pilots.
I have given evidence to the Minister and the public inquiry about the Capture system. Those affected need to be included in any overturned convictions and to get compensation. I am slowly getting the evidence out of the Post Office and from individual cases, and it comes back to a point that the Chair of the Select Committee just made about the role of the Post Office. The Minister wrote a letter at the weekend to the Select Committee, saying that the culture at the Post Office has changed, but it clearly has not; the toxic culture is still there. Until the Post Office is taken out of this process altogether and forced to regurgitate the information, nothing will change. The Minister knows that one of the advisory board’s recommendations is to do exactly that. Until we do it, postmasters will not have any faith in the process.
Kevin Hollinrake
I thank the right hon. Gentleman again for his tireless work over the years and, indeed, for his work in recent months on the advisory board. It is hugely important for accelerating this process.
We have discussed Capture on a number of occasions. It is important that we have the right body of evidence on that, and I am keen to work with the right hon. Gentleman to make sure that we do. Clearly, intervening in matters that were independently decided by the courts is a step we take very rarely—it is unprecedented in this context—but I am happy to discuss that further with him and to help him seek evidence from the Post Office where he needs more evidence on this issue. We discussed it last week, and I am keen to make sure that we have the process running as independently as possible.
I can assure colleagues, any claimants out there and the wider public that every single process—not least the GLO scheme and the overturned convictions scheme—has an independent reviewer. It is Sir Gary Hickinbottom for the overturned convictions scheme and Sir Ross Cranston for the GLO scheme. These are very highly regarded individuals, who will make sure that postmasters who come forward are fairly treated and get the redress they deserve.
Siobhan Baillie (Stroud) (Con)
I welcome the care that has been taken to set out how extraordinary this circumstance is and the fact that we are not leading ourselves into setting any precedents. I also welcome scrutiny of the Bill as it comes forward.
On compensation, it is right that evidence is checked and that we are thorough, but I am concerned that the Government’s payment clock will start to run only when they are satisfied that they have all the information on individual cases. It is very difficult for some postmasters to collate documents covering 20 years, some of which have been destroyed or damaged. This is causing a lot of stress, in a similar way to what my right hon. Friend the Member for Witham (Priti Patel) described. Will the Minister explain the Government’s position regarding evidence? Given the process of trying to speed up the payments, are we able to get to the point at which we are taking a view on claims, so that we can kickstart the 40-day process and get the money out the door?
Kevin Hollinrake
I thank my hon. Friend for her engagement with this issue and for her work on behalf of her constituent, whose case I am very aware of. Yes, we absolutely should be taking a view where evidence is impossible to obtain. Of course, it is fair to request certain bits of information to support a claim, but where such information is not available because it pertains to 20 or 25 years ago, it would be unreasonable to expect that as the basis for a claim. As I said earlier, where there is an absence of evidence but a broader claim that is compelling, there is no doubt that the claimant should get the benefit of the doubt, and I am very keen to make sure that her constituent gets compensation as quickly as possible.
Andy McDonald (Middlesbrough) (Ind)
I thank the Minister and his predecessor for their work on this. I know that he has been paying a lot of attention to it. On the issue of full and fair compensation, may I express a worry about the £600,000 option? It has been said that this is a complicated process, but it does not have to be. Schedules of past and future loss are regular events when calculating these matters, and if ever there were a case for aggravated and exemplary damages, surely this is it. My fear is that people who are up against time limits and perhaps getting older will want to accept the £600,000, which will be a vast undersell of the true value of their claim. What mechanisms is the Minister putting in place to ensure that people do not undervalue their claim and take that easy option to bring the matter to a close?
Kevin Hollinrake
The hon. Gentleman makes a fair point. Full and fair compensation lies at the heart of this matter, and we do not want people to feel that the £600,000 is the only option for getting compensation in quick time. It is there for those who want to take the money, walk away and draw a line under the matter, particularly where they think their claim is below that figure. As the hon. Gentleman might have heard me say earlier, on the recommendation of the advisory board and others involved in the process, as soon as a full claim is received, individuals in the overturned conviction cohort will get their interim compensation of £163,000 topped up immediately to £450,000. That will ease the financial pressure and reduce what he suggests might be an incentive for people to take a lower amount than they deserve. A significant amount of money will be paid forward on that basis while the remainder of the compensation claim can be properly assessed.
Duncan Baker (North Norfolk) (Con)
I echo some of the words of the shadow Minister, the hon. Member for Bethnal Green and Bow (Rushanara Ali). I had an email overnight from a lady in Australia whose father was prosecuted by the DWP. He had been extremely ill, and he was given a six-month prison sentence for a crime he did not commit. From the statement this afternoon it is clear that the scope of the Bill will apply only to prosecutions from the CPS and Post Office Ltd. Those who received a sentence from the DWP will therefore be outside the scope of the new law. That cannot be right, Minister.
Kevin Hollinrake
We have looked at this very carefully. In all the appeals based on DWP cases, the convictions have been upheld thus far. Clearly it is rare that we take the kind of route that we are taking now, in summarily overturning convictions. We see that the evidence bar was much higher in those cases. As I said earlier, there was surveillance of suspects and collation and examination of cash orders from stolen benefit books and girocheques, so there is a significant evidence base for these convictions. I would point out that people can still technically appeal their convictions. They can go through the normal Court of Appeal route. I would be happy to have a discussion with my hon. Friend afterwards to discuss this further if that would be helpful.
Andrew Bridgen (North West Leicestershire) (Ind)
After 14 years of campaigning on behalf of my constituents, Mr and Mrs Rudkin, and the other sub-postmasters who were victims, I welcome our now having almost a weekly update on the compensation scheme. I also welcome the Minister’s announcement of more generous interim payments for the victims, but I have to disagree when he says that the sub-postmasters Horizon scandal is unprecedented. I am thinking of the infected blood scandal, the so-called Gulf war syndrome repayment scandal and the banking fraud scandal, and of course the House will have the vaccine deaths and vaccine harms scandal to look forward to, which will overshadow everything that has come before. Does the Minister think that those would benefit from a docudrama?
Kevin Hollinrake
The hon. Gentleman outlines particular scandals, but my responsibility extends only as far as the Post Office in that regard. As he knows, I come to the House quite often and I probably have enough on my plate in dealing with this issue right now. I thank him for all the campaigning he has done from the Back Benches on this issue and I very much hope that Mr and Mrs Rudkin get the compensation they deserve as soon as possible.
Dame Diana Johnson (Kingston upon Hull North) (Lab)
The Minister often comes to the Chamber to discuss this scandal, and I just wish that Ministers in other Departments, dealing with other scandals, came as often as he does, for which I compliment him. Will he Minister confirm that all those with overturned convictions will be compensated before the general election?
Kevin Hollinrake
I thank the right hon. Lady for all her work on this subject and on the infected blood scandal. I contributed to that work as a Back Bencher, and I understand that £400 million has been paid out in interim compensation, but I know she will not rest until all the people she represents get full and final compensation.
On overturned convictions, not everything is within our gift. We are summarily overturning convictions en masse, and we hope to do that very quickly. We plan to table legislation next month, and we hope to overturn all the convictions by July. That will open the door to compensation through the two different routes. We are somewhat at the mercy of claims being submitted, which can take time. The £600,000 route is much quicker. I cannot say when the general election will be, so I cannot answer yes to the right hon. Lady’s specific question, but I very much hope we will do so. Our original date was August, and we hope to get everybody compensated by the end of this year. We will do everything we can to ensure that is the case.
Sarah Olney (Richmond Park) (LD)
We understand why the legislation to overturn convictions must be limited, but we have heard today from the right hon. Member for North Durham (Mr Jones) and the hon. Member for North Norfolk (Duncan Baker) about convictions that were secured through other systems and other prosecutors. What assessment has been made of the likely number of people who have been wrongfully convicted outside the boundaries that have been set? What might be made available for people who want to bring their own appeals against wrongful convictions but who cannot make use of the forthcoming legislation?
Kevin Hollinrake
It is fair to say that we can all now see a significant body of evidence showing that these were wrongful convictions, which is why we are acting in this unprecedented way. If the hon. Lady is referring to the Capture cases, we do not have that body of evidence thus far. We think the DWP cases are a different cohort because of the evidential standard. We are acting in this way because we do not think the evidential standard for Horizon was of the right level, and clearly a number of different factors were involved in these convictions. The DWP cases are different. There are around 70 to 100 cases in the DWP cohort, which means that the vast majority of the 983 convictions will be overturned by this legislation.
Barbara Keeley (Worsley and Eccles South) (Lab)
I want to raise again with the Minister the shortcomings of the Horizon shortfall scheme. My constituent, Mr Pennington, was a sub-postmaster for over 20 years, and for 11 of those years he had the stress and worry of continually having to pay back shortfalls generated in error by the Horizon system. He has not received back all that he was forced to pay in, and he was offered only a derisory £1,500 for 11 years of stress and financial distress. I wrote to the Minister about this case five weeks ago, and I have still not received a response. Last week, the Business Secretary said that I will receive a letter very soon. How long will Mr Pennington have to wait for answers to his questions after so many years of financial stress and worry?
Kevin Hollinrake
I will chase that correspondence as soon as I leave the Chamber. I thought I had signed the correspondence, and I apologise if the hon. Lady has not received it. I will ensure that she receives it at the earliest possible opportunity.
I am familiar with the hon. Lady’s case, having read about it and about the times she has raised it in the House and elsewhere. I am keen to look at this. The advisory board made recommendations about how we can make sure everyone feels that their settlement is fair. We are looking at those recommendations, and I will get the letter to her as soon as I can.
Sammy Wilson (East Antrim) (DUP)
I thank the Minister for the urgency he has brought to trying to resolve this terrible injustice. It seems that this has been against resistance from within the Post Office, where an attempt is still being made to cover up the negligence and incompetence of the management. May I take him back to the points he has made about this legislation applying to Northern Ireland? I am not convinced of the reasons he has given: first, that this is a devolved issue; secondly, that the justice system is different in Northern Ireland; and, thirdly, that he does not want to step on the feet of the judges in Northern Ireland. In the past, legislation has gone through this House that has related to the Department of Justice in Northern Ireland, with Northern Ireland being included as the result of a legislative consent motion. Has he explored that opportunity with the Minister and the Executive in Northern Ireland? Has there been resistance from the Department of Justice in Northern Ireland or is it willing to co-operate if Northern Ireland were to be included?
Kevin Hollinrake
I thank the right hon. Gentleman for his points. I believe he has contributed to every debate in which I have been involved in this House on this matter, so I thank him for his work. Clearly, justice and the judicial system are devolved to Northern Ireland. The difference here is that this is not simply legislating for general matters across the piece; it is about overturning individual cases, which I understand is unprecedented—it certainly is in my experience. We have engaged with the Department of Justice in Northern Ireland, and I am happy to continue to do so and to talk to the right hon. Gentleman about the points he has raised. These are difficult decisions to make. This was the decision we have taken but, as I say, I am happy to have a further conversation with him.
Kate Osborne (Jarrow) (Lab)
The sub-postmasters have no trust or faith in the compensation processes being handled by the Post Office or the Government. Today’s commitments will still not deal with all the inequalities in the schemes or the undue influence that the Post Office still has on the process. Echoing the sentiments of some of my hon. Friends, may I ask the Minister to agree to place the compensation schemes into an external independent body, completely outside the influence of the Post Office? I asked the Prime Minister, as my hon. Friend the Member for Bethnal Green and Bow (Rushanara Ali) has asked, about the timescales for the legislation to overturn the convictions, but we still have not got an answer. If it is not before the general election, will it be before the summer recess? Finally, when will people be held to account for this miscarriage of justice, be it within the Government, the Post Office or Fujitsu?
Kevin Hollinrake
I thank the hon. Lady for her campaigning on this issue. Again, she has been a key part of the campaign to ensure that people receive justice. Let me deal with the point about fair compensation. As I say, on the GLO scheme, 41 of the 58 full claims that have been submitted have been accepted without even going to the next stage. That would tend to indicate that those first offers are fair. I am aware of some people who feel that their offers are not fair, but I think it is wrong to look at individual cases in this context; it is right that we look to make all the schemes fair. As for undue influence, let me be clear that every part of this process has an independent element to it. Under the GLO scheme and the overturned convictions schemes, that is provided by retired judges, Sir Ross Cranston and Sir Gary Hickinbottom, in order to ensure that those schemes are independent of any “undue influence”, as she puts it. Clearly, the GLO scheme is not being run by the Post Office; it is run by my Department. We are looking at recommendations from the advisory board about what we do with new cases of overturned convictions. On timescales, we have been clear today that we will table the legislation in March and we hope it completes its passage through both Houses by July at the latest. Again, that is not entirely within our gift.
Stephen Farry (North Down) (Alliance)
Around this time last week, I reiterated my call on the Government to include Northern Ireland in this legislation, so I was disappointed to see that it applies only to England and Wales. There is a cross-party consensus in Northern Ireland for this House to take the legislation forward, and that includes my colleague the Justice Minister, the First Minister and the Deputy First Minister. The Executive has just been restored and they have a large work programme to get through. We have a small number of cases in Northern Ireland. Doing our own legislation would require disproportionate effort and would involve considerable delay, which would remove equity across the UK. Let me reinforce the points made by my colleague the Justice Minister and ask: will the Minister reconsider the position as regards Northern Ireland and include it in the legislation? I understand that that is relatively straightforward to do.
Kevin Hollinrake
I thank the hon. Gentleman for his points and I am sorry to disappoint him. I understood last week that he might be disappointed in what we were about to announce later that day. I spoke to the Justice Minister in Northern Ireland that day, as I wanted to talk to her before I informed the House of our intention. I will continue to engage with the hon. Gentleman and the Justice Minister, as will my colleagues and officials, to ensure there is no delay for the people affected in Northern Ireland. Of course I am happy to have a continued conversation with him about that.
Amy Callaghan (East Dunbartonshire) (SNP)
I thank the Minister for his statement and his continued dedication to the victims of Horizon. Will he apologise to my constituent Louise Dar, former sub-postmistress in Lenzie, for the devastating damage that Post Office Ltd and Horizon did to her and her family’s life and livelihood? Will he ensure compensation is swiftly given to Louise and all other sub-postmasters?
Kevin Hollinrake
I apologise without hesitation. What happened to Louise and her family is a disgrace. It should never have happened, and we should not be in this situation, but we are where we find ourselves. We now need to do exactly what the hon. Lady has set out: seek to deliver compensation as quickly as possible. If she would like a conversation about that case, I am happy to help where I can.
Clive Efford (Eltham) (Lab)
I come to the House virtually every time we have questions on this subject, or it is before the House, and I am taken in by the Minister’s mellifluous bromides about the compensation scheme. However, a letter from the chief executive of the Post Office, Nick Read, suggests that over half the convictions are safe and that the Post Office would defend them. Furthermore, he says that the Post Office is taking on expert police investigators to investigate the investigators, which is pouring even more good money after bad. How can the sub-postmasters who have been convicted and those who have been wronged by the Horizon scandal have any confidence in a scheme that is influenced by the Post Office in any way? In making decisions, how much are the Government relying on information from investigations by the Post Office?
Kevin Hollinrake
The hon. Gentleman does contribute virtually every single time the issue is discussed, and I thank him for that. It is hugely important for postmasters in his constituency and further afield that his voice is contributing to those calling for the remedies needed. I am aware of the letter on this issue from the Post Office’s chief executive officer, and what he says; it was his choice to write that letter. Today’s statement, and the one on Thursday, illustrate that the letter had no influence on us; we think that introducing legislation is the right thing to do. We have always been clear that some guilty people will be made innocent through the process. We think that is a risk worth taking—the least worst option. As for the influence on compensation and other matters for individuals, we have ensured that there are independent processes running right through the compensation schemes. The advisory board is holding our feet to the fire very effectively, and I welcome its work.
Carla Lockhart (Upper Bann) (DUP)
I thank the Minister for his statement and his efforts. He will be aware of correspondence from the Northern Ireland Executive and the Department of Justice; my Northern Ireland colleagues have alluded to it. It is a rarity for three parties in Northern Ireland to agree on something, but I believe it is outrageous that Northern Ireland is being excluded from the legislation. Will the Minister redouble his efforts and rethink that? This Parliament is sovereign. Time and again, this Parliament has intervened with laws and legislation on devolved matters in Northern Ireland, so will he go away and urgently relook at this situation?
Kevin Hollinrake
I thank the hon. Lady for her question. I can assure her that I will continue to engage with her on this matter, along with the relevant representatives from the Department of Justice in Northern Ireland, as will our officials. I understand her disappointment. I understand her preference, and the preference of some Ministers in the Justice Department, but we will continue that engagement and try to make sure that compensation in Northern Ireland is not denied or delayed; we do not want that in England and Wales, either.
Jim Shannon (Strangford) (DUP)
I thank the Minister for the update. He referred to officers, family members and direct employees. I wish to ask this on behalf of family members. The news over the weekend indicated that 250 victims of the Post Office Horizon scandal have passed away; some of them had no knowledge whatsoever that their name would ever be cleared, or that compensation would come. Will the Minister say that every one of those people will have their family members compensated, that help and advice will be available, that they will receive an apology on behalf of their loved ones, and that this will be done as soon as possible?
Kevin Hollinrake
I certainly apologise to all those people to whom the hon. Member refers. I read the reports this weekend about the number of people who have passed away. Indeed, one of my constituents, Sam Harrison of Nawton in Helmsley—one of the original 555—passed away last May prior to receiving compensation, which was devastating for the family. Just to be clear, those claims can still go forward and their estates will be compensated to the same degree. Nevertheless, that is slim comfort in that situation. “Family members” are those who have been directly affected by someone being convicted or prosecuted by the Post Office or the Crown Prosecution Service. Other family members can be compensated under the wider process—for example, where a house has been lost or a bankruptcy has happened. They can benefit through routes for compensation to the family in general. I am happy to have a discussion about everything that we need to look at in that area.
Jonathan Gullis (Stoke-on-Trent North) (Con)
On a point of order, Mr Deputy Speaker.
Post Office Horizon Scandal
Kevin Hollinrake Excerpts(2 months, 3 weeks ago)
Commons ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Urgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Mr Kevan Jones (North Durham) (Lab)
(Urgent Question): To ask the Secretary of State for Business and Trade if she will make a statement on financial redress for sub-postmasters and outstanding issues relating to the Post Office Horizon scandal.
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
As a Back Bencher, I first spoke on the matter of compensation for victims in March 2020, which is obviously long after the right hon. Gentleman first campaigned for it. I pay tribute to his campaigning on this subject, which remains undiminished. My appetite for compensation for postmasters is equally undiminished, although I accept the need to increase the pace of delivery.
As of this month, £160 million has been paid in financial redress to more than 2,700 victims affected by the Horizon scandal. More than 78% of eligible full claims received have been settled as follows: 102 convictions have been overturned, and 42 full claims have been submitted, of which 32 have been settled; 2,793 applications to the Horizon shortfall scheme have been received, and 2,197 have been settled; 58 full claims have been submitted to the group litigation order scheme, and 41 have been settled.
Our top priority remains ensuring that victims can access swift and fair compensation. We have introduced optional fixed-sum awards of £600,000 for victims with overturned convictions and of £75,000 for group litigation order members as a swift means of settlement, and 100% of original applicants to the Horizon shortfall scheme have received offers of compensation. Today we are discussing what other measures can be taken to speed up compensation with the Horizon compensation advisory board, on which the right hon. Gentleman sits.
Since the Prime Minister’s announcement on 10 January, officials in the Department for Business and Trade and the Ministry of Justice have been working at pace to progress legislation for overturning convictions related to the Post Office’s prosecutorial behaviour and Horizon evidence. I will provide a further update to the House very soon.
Mr Jones
Thank you, Mr Speaker, for granting the urgent question. I draw the attention of the House to my interest as a member of the Horizon compensation advisory board.
I like the Minister. He campaigned on this issue before he was a Minister, and he has been a very good Minister, but a lot of that good work was undone on Monday by the performance of the Secretary of State for Business and Trade. I am disappointed that he has not taken the opportunity today to talk about the overturned convictions. I understand that later today, at 12 o’clock, there will be a written ministerial statement on the subject. I do not think that is the way to do it, as the House needs an opportunity to discuss the overturned convictions.
I will ask the Minister a few questions. It is quite clear now that Nick Read, the Post Office chief executive, wrote to the Lord Chancellor basically opposing the overturning of all convictions, saying that up to 300 people were “guilty”. It is not yet clear who instructed him to do that. On Monday, the Secretary of State said it was done off his own bat. I would like to hear what the Minister has to say on that.
If there are to be overturned convictions, they cannot just be about Horizon; they should also be about Capture. Evidence that I have put to the public inquiry and sent to the Minister yesterday clearly indicates that the scandal predates Horizon. Those affected need to be included in both the compensation scheme and among those with overturned convictions.
The board is meeting this afternoon, and we have made recommendations to the Minister on how to simplify and speed up the compensation scheme. Will he give an assurance to the House that once the recommendations are agreed, we can announce them quite quickly, primarily to restore to the sub-postmasters some faith, which was wrecked by the performance of the Secretary of State on Monday?
If the Minister’s written ministerial statement at 12 o’clock is about overturning convictions, will he give a commitment to come back to the House on Monday to give an oral statement, so that the House can interrogate him and discuss that issue?
Kevin Hollinrake
I thank the right hon. Gentleman for his question. The overturned convictions are a key priority for me and my Department. I am always keen to update the House whenever I can. There always has to be a sequence to ensure that we follow proper process. What we are doing potentially affects the devolved Administrations, so it is really important that we engage with them properly. That is one of the reasons why we need to make the written statement later today. I have never been unwilling to come before the House and report on what we are doing. I will, of course, continue to do that.
On the letter from the chief executive to the Justice Secretary, I am aware of the allegations by Mr Staunton. They are very serious allegations that should not be made lightly or be based on a vague recollection. If the right hon. Gentleman looks at the letter from the former permanent secretary, it is clear that she believes the allegations are incorrect, and that there was never any conversation along the lines referred to by Mr Staunton. I think it is pretty clear that those allegations are false.
The right hon. Gentleman has regularly brought up Capture. We are keen to continue to engage with him on that to ensure that those affected are included in any compensation where detriment has occurred. I note his point about an oral statement. As I say, I am always keen to give such statements whenever possible, and to be interrogated on our plans. I do not think he will be disappointed by what we announce later today.
Paul Scully (Sutton and Cheam) (Con)
Now that the then permanent secretary has outlined that she did not implicitly or explicitly tell the then chairman of the Post Office to slow down compensation, I hope we can spend time less time talking about someone who has lost his job and more time talking about postmasters who have lost everything. Will the Minister, who is doing great work in sorting this out, recommit to August as his target date for getting compensation—life-changing compensation —out of the door as soon as possible?
Kevin Hollinrake
I thank my hon. Friend for his work on this matter; as my predecessor, he did a tremendous job. The most concerning allegation we heard over the weekend was about the delay in the payment of compensation. In her letter, which is publicly available, the permanent secretary wrote:
“It is not true that I made any instruction, either explicitly or implicitly. In fact, no mention of delaying compensation appears in either note.”
So I agree with my hon. Friend that we should move on from that and focus on what really matters, which is getting what he rightly described as life-changing compensation to postmasters as quickly as possible. That is his, and will remain our, No. 1 priority.
Mr Tanmanjeet Singh Dhesi (Slough) (Lab)
Let me first pay tribute to my right hon. Friend the Member for North Durham (Mr Jones) for securing the urgent question, and indeed for all the work he has done over many years, along with other Members, in trying to secure justice for sub-postmasters.
The Post Office Horizon scandal is one of the most insidious injustices in our country’s history. It has robbed innocent people of their livelihoods, their liberty and, all too sadly, their lives. At least 60 sub-postmasters have died without seeing justice or receiving compensation, and at least four have taken their own lives. More than 20 years on, the victims and their families are still suffering from the consequences and the trauma of all that they have been put through. They have been trapped in a nightmare for too long. We all want to see the exoneration of all who remain convicted, and the delivery of rightful compensation to all affected sub-postmasters, as quickly as possible. Labour wants to see a swift and comprehensive solution to this insidious injustice, and we are willing to work with the Government to ensure that happens.
Will the Minister please provide an update on the timeline to which he is working to amend the seismic damage that this scandal has caused, and will he please give an assurance that he is acting with the appropriate speed that is required for necessary legislation to go through? Victims have already waited too long for justice, and we must act now, with the speed and urgency that this awful scandal requires.
Kevin Hollinrake
I thank the hon. Gentleman for the way in which he has approached this matter. There was nothing in his remarks that I disagree with. As I said earlier, 78% of claimants have received full and final compensation, but we fully share his wish, and that of his party, for a swift resolution and a swift end to this, and we have engaged significantly and extensively with his colleagues on the Front Bench. As for how we overturn convictions, the measures that we are taking are clearly unprecedented, but this is an unprecedented situation.
The hon. Gentleman asked about the timeline. We have always said that it is weeks, but it is fewer weeks now than it was. I do not think he will be disappointed— I said this to the right hon. Member for North Durham as well—by what we will say, hopefully, later today, but this has taken too long. We are working daily to resolve these issues, and the overturning of convictions, the legislation and the compensation cannot come too quickly.
Dr Thérèse Coffey (Suffolk Coastal) (Con)
My hon. Friend has done a great job, but I am conscious that there are still many people waiting to settle. Much of that is due to the fact that the Post Office is not releasing information that has been requested by my constituents or, indeed, their solicitors. I hope that my hon. Friend can put across to the chief executive of the Post Office how critical it is to regain trust by releasing that information, because I fear that other sub-postmasters, or people who might otherwise have been interested in dealing with the Post Office, will start either to move away or not to take up those business opportunities, which would also damage communities—and that is already happening in my constituency.
Kevin Hollinrake
I thank my right hon. Friend for her question and for making that point; she is absolutely right. Disclosure both to the inquiry and on individual cases, which is required to be able to compile claims, has been too slow. If Post Office Ltd and its management team are going to rebuild trusts with claimants and the wider public, it is absolutely incumbent on them that this is done properly and that the governance around it is done properly. That is part of the reason why the Secretary of State acted as decisively as she did, but I absolutely concur with my right hon. Friend. Alongside her, I urge Post Office Ltd to deliver disclosure more quickly.
Marion Fellows (Motherwell and Wishaw) (SNP)
Documents published this week by the BBC reveal that the Swift review, dated February 2016, noted that Post Office Ltd “had always known” about the balancing transaction capability that allowed transactions to be addended remotely, which is what happened. The lawyers for Post Office Ltd did nothing about that, and many people still do not trust it. A letter has been circulated, and the right hon. Member for North Durham (Mr Jones) deserves all the praise we can give him today. I have a copy of his memo, which says that anyone can write to him on any issue and get advice on how to pursue claims.
The Minister has given us a list of percentages and so on, but it is still not fast enough. It is still not good enough, and one of the reasons is that Post Office Ltd is still not trusted; people want nothing to do with it. I cannot fix that, but I do not think that the spat between the Secretary of State and Henry Staunton this week did anything to increase sub-postmasters’ confidence, and we really need to get this sorted. Yes, the Horizon shortfall scheme has been well managed in some regards, and claims are going through and being paid, but how much is being paid? So many sub-postmasters are getting derisory offers—not just people in the GLO scheme, but normal, everyday sub-postmasters who have been putting in money for years. We need to get this sorted. I appeal to all sub-postmasters affected to put in a claim.
Kevin Hollinrake
I entirely agree with the hon. Lady on that point and on a number of other points she raised, and I thank her again for the work she has done in this area for many years. I, too, am concerned about some of the information that came to light this week, and the public inquiry is there to examine any allegations relating to who knew what and when. It would be wrong of us to duplicate the inquiry’s efforts, because it is a public inquiry that has the powers to summon witnesses to give evidence and to carry out other forms of evidence gathering, which is the right way to do this. I agree with the hon. Lady that compensation cannot come fast enough and that Post Office Ltd has to rebuild trust not just with the wider public; key to this are the postmasters.
Yes, of course we want to make sure that people get fair compensation. May I point gently to the performance so far of the group litigation order scheme? Fifty-eight full claims have been received, 48 offers have been made and 41 have been accepted without going to the next level, which is the independent panel. That tends to indicate that those offers are fair, because people have recourse to the appeal process. I am aware of one or two high-profile cases where people say they have not been offered a fair amount. I cannot talk about individual cases, but we urge any of those individuals to go to the next stage of the process, which is the independent panel. The whole scheme is overseen by Sir Ross Cranston, who has a very good reputation both in this House and further afield. We absolutely believe that the process will offer fair compensation, but we urge people to return to the table and ensure that their claim is properly considered by all means available.
Bob Blackman (Harrow East) (Con)
I thank my hon. Friend for all the work he has done on this issue—not only on the Front Bench, but on the Back Benches. No amount of compensation can compensate the victims of this complete scandal. However, it does help, and speeding up the process is obviously important. Will he, during the passage of the legislation that the Government have promised to introduce, ensure that innocent victims are not only compensated, but completely exonerated? In their communities, they have suffered the stigma attached to all this, and they need to have their names cleared and their reputations restored.
Kevin Hollinrake
I thank my hon. Friend for his regular contributions on this subject, which he frequently raised prior to the ITV series. I appreciate his work.
My hon. Friend is right to say that no amount of compensation can make up for what happened to many people’s lives. We want all the innocent people to be exonerated. We know there is nervousness, with some victims not trusting the process—they have simply had enough. We met Howe & Co., one of the solicitors, to talk about this issue yesterday, and its contention is that around 40% of the people who received a letter saying, “We will not oppose an appeal,” still will not come forward. We need a process that does not require people to come forward if we are to have a mass exoneration of those affected by this horrendous scandal. We hope to announce that later today.
Liam Byrne (Birmingham, Hodge Hill) (Lab)
I associate myself with the words of praise for the Minister’s speed and attention on this issue. I think a legally binding instruction for the Post Office and the Department to deliver at speed is a necessity in the new Bill. The Minister has told us today that about £160 million has been paid in compensation, but there is provision for about £1.2 billion, which means that only 13% of the money has been paid out. He updated the House on the number of claimants, and there were 555 people in the GLO group and 700 who were convicted. As the Minister told us, only 73 people have had their final compensation fully paid, which is only 6% of the two groups.
The confusion at the beginning of the week about who said what to whom shows there is confusion about the instruction to deliver at speed. When the Bill comes before us, will the Minister reflect on the necessity for a legally binding deadline under which the Post Office must make information available in 20 to 30 days and an offer must be made to settle within 20 to 30 days, with a legally binding deadline for final resolution? Otherwise, frankly, I worry that the ambiguity will still cause delays. He knows as well as I do that justice delayed is justice denied.
Kevin Hollinrake
I thank the right hon. Gentleman for paying regular attention to this issue. I know that the Committee has a session next week and will be asking some of those questions.
We are keen to get compensation to victims as soon as possible. We are somewhat at the mercy of claims, and we cannot offer compensation if claims do not come in. Like others, I am very keen for people to come forward to submit a claim. One of the reasons why we put forward the fixed-sum awards of £600,000 for overturned convictions and £75,000 for members of the GLO scheme is to try to accelerate the payment of compensation, which contradicts the claim that people are trying to slow things down.
I am meeting the Horizon compensation advisory board this afternoon to look at its recommendations for accelerating compensation. We have taken nothing off the table, and I remind the right hon. Gentleman that the House recently voted to extend the compensation deadline from 4 August, on the recommendation of Sir Wyn Williams, because we do not want people to be timed out of compensation. The maximum budget for compensation has, thus far, been set at £1 billion.
One of the issues we are trying to resolve urgently is the fact that people are reluctant to come forward to have their convictions overturned by the Court of Appeal, which is one of the reasons why we have not compensated enough people with convictions. We cannot compensate them until we overturn their convictions, which is exactly why we have proposed the legislation. Once we have done that, the door will be opened for compensation to flow freely. That is exactly what the right hon. Gentleman and I want to see.
There has never been any confusion in our mind about the need to deliver this quickly. I have focused on that every single day, both since I have been in office and before. I have never been resisted by anyone in my Department or in other parts of Government. There may be confusion, but I promise that there has been no confusion in Government.
Andy Carter (Warrington South) (Con)
I add my thanks to the Minister for his work in helping me to advise my constituents who have come forward asking many questions about the situation that they found themselves in. I am very pleased that the Government are working to compensate postmasters who were convicted in a court of law, but there are many individuals who worked for the Post Office and faced disciplinary proceedings who did not end up in court. However, their professional reputations were trashed, they had no ability to find jobs when they were dismissed, and they were significantly out of pocket. The Post Office must know whom it disciplined; it must have records through the disciplinary procedure. Will the Minister outline what steps the Post Office has taken to contact those individuals so that they can get the compensation that they rightly deserve?
Kevin Hollinrake
I thank my hon. Friend for so ably representing his constituents who have fallen victim to this scandal. People do not need to have gone before a court of law to be compensated. A postmaster with a contract with the Post Office can access either the Horizon shortfall scheme or the GLO. A prosecution of any form is not required to be able to claim through those schemes. I think he raises a point about somebody who worked for a postmaster or for the Post Office. That is separate and I am very happy to talk to him about that point, which has been raised by a number of Members. The Post Office would not necessarily know whether a postmaster who is working independently and runs an independent business had disciplined their members of staff, so it might not be as straightforward as he sets out. Nevertheless, I am happy to engage with him on that.
Mr Alistair Carmichael (Orkney and Shetland) (LD)
The problem for many sub-postmasters and sub-postmistresses is the quantification of what they are due to be repaid under the shortfall scheme, because payments were made out of their own pocket on several occasions over a long period. It is difficult in those circumstances for the claimants to know that they have been properly compensated, because the Post Office cannot tell them how much it should be repaying. To take a step back, is it not apparent that we cannot continue to leave the Post Office to mark its own homework and that the independent elements of scrutiny need to be strengthened? Somebody independent of Government and the Post Office must be put in charge of not just sorting this out, but doing so at speed.
Kevin Hollinrake
I agree with the right hon. Member’s points, and he is right that quantification is very difficult. These situations are complex. It is about not just financial loss, but the personal impact, including the impact on mental health, physical health, reputation—all those things. In those situations, we should give the claimant the benefit of the doubt where this cannot be evidenced. In many cases, the records are no longer available.
We have independent people in all parts of the process. Members of the Horizon shortfall scheme include eminent KCs, such as Lord Garnier from the other place. We have Sir Ross Cranston overseeing the GLO scheme, and in the overturned convictions scheme, we have Sir Gary Hickinbottom—they are eminent retired High Court judges. I have great faith in their holding our feet to the fire and getting the right quantum of compensation to the right people at the right time. Indeed, the Horizon compensation advisory board, with the right hon. Member for North Durham (Mr Jones) and Lord Arbuthnot, is also holding our feet to the fire, making sure that we do the right thing and deliver the right amounts of compensation. I will meet it again later today.
Mrs Emma Lewell-Buck (South Shields) (Lab)
I know that the Minister means well and that he also understands that my affected constituents have had enough of being told that the Government are working hard to get them the justice they deserve and promises of swift compensation. One of my constituent’s claims was submitted in October. She heard the Minister say in January that all claims would have offers within 40 days, but she still has not had an offer. She is right to conclude that the allegations of delaying payments to benefit the Treasury are true, is she not?
Kevin Hollinrake
I am sorry that the hon. Member has taken that tone, but that is not true. As I set out, I think Henry Staunton has got this completely wrong. It is not the case, and there has never been any situation while I have been in this role—my predecessors have said the same—where we have tried to delay compensation. If the hon. Member wants to write to me, I am very happy to look at an individual case. Our commitment on the GLO scheme is that once we have received a full claim, we will respond to 90% of cases within 40 days. Some cases are more complex, but I am very happy to look at her specific case, as I have for other Members when people have contacted us directly. I am very keen to make sure that we get a resolution to her constituent’s case as quickly as possible.
Sir Christopher Chope (Christchurch) (Con)
I congratulate the Minister on his tenacity in relation to this issue. When does he expect the inquiry to be completed? It seems that Fujitsu is hiding behind that inquiry and is unwilling to commit itself to compensating the taxpayer for the compensation the taxpayer will be paying.
Kevin Hollinrake
I thank my hon. Friend for raising that important point. The inquiry is due to conclude by the end of this year and to report some time—early, I hope—next year. At that point, we will know more about Fujitsu’s exact role and the amount of the final compensation bill. I welcome the fact that at the Select Committee Fujitsu acknowledged its moral obligation to the victims and the taxpayer in contributing to the compensation bill, and we will hold it to its promises in that regard.
Andrew Bridgen (North West Leicestershire) (Ind)
The Minister is a perceptive man: he must see the problem of his reassuring the House from the Dispatch Box on a Thursday, after the Secretary of State’s reassurances at the Dispatch Box on a Monday. The House and the country’s patience is wearing thin. Many of the sub-postmasters, who are the victims in all this, including my constituents, have had their lives blighted and scarred for well over a decade. The delays to the compensation scheme are only exacerbating the pain and the problem. The public can see a pattern, whether it is the Horizon compensation scheme, the infected blood compensation scheme or the vaccine harm compensation, and it does not reflect well on the Government.
Kevin Hollinrake
I will be the first to admit that we want to deliver compensation more quickly than has happened in the past. As I said, 74% of claimants have received full and final compensation. It is absolutely right that the remaining 26%— as well as any more who come forward, and I am pleased that more are coming forward—receive that compensation too. It has never been a case of our trying to delay compensation. I do not believe there is a pattern here. These issues are complex but we are doing much to accelerate the process.
We did much to accelerate compensation payments prior to the ITV series, which is critical. The £600,000 fixed-sum award, which has been very effective in delivering rapid compensation, was brought in last October. We were looking at a blanket overturn in convictions some months before that series. We are trying to deliver the scheme at pace. It is not always straightforward to do that, but the hon. Gentleman has my commitment that we will do everything we can to deliver that compensation as quickly as possible.
Chi Onwurah (Newcastle upon Tyne Central) (Lab)
The Post Office Horizon scandal is now commonly called one of the greatest miscarriages of justice in British history—so many lives devastated, some lost. An inevitable consequence of that is to undermine public confidence in the Post Office, in technology, as misrepresented by the Post Office and Fujitsu, and in the Minister’s Department, particularly following the performance—that is the right word for it—of the Secretary of State on Monday. What is he doing to restore public confidence in the Post Office, in technology and in his Department? Does he recognise that swift payment of compensation is an important part of that?
Kevin Hollinrake
Yes, it is the most important part of that. It is right that the Secretary of State responded to the serious and false allegations in the newspapers over the weekend. I hasten to add that those allegations were not about the Secretary of State but about a senior civil servant, who has been very clear that the allegations are false. The No. 1 way we can give confidence to those who might be submitting a claim, or have done so, is the fact that the processes do work for the vast majority of claimants. Of course, we want to improve the processes but we also want to reassure claimants that there is independence running through every single part of them. The No. 1 message we can give from the House is that if people come forward, they will be treated fairly and receive compensation as quickly as possible.
Allan Dorans (Ayr, Carrick and Cumnock) (SNP)
How can the public have trust in the Government to stand up for whistleblowers when, by her own account, the Secretary of State attempted to cover up the departure of Henry Staunton?
Kevin Hollinrake
I do not think that is an accurate portrayal of events at all. I am very happy to talk to the hon. Member about that particular issue. It was decided that Henry Staunton was no longer the right person to lead the Post Office. He then decided to make some allegations about what happened during his tenure, which have proven, in my view, to be completely false. I do not believe that Mr Staunton is a whistleblower. He spoke out, but I think the allegations he made have been clearly demonstrated to be not accurate. What the hon. Gentleman has just said is not an accurate portrayal of events. The No. 1 thing we should all focus on now is ensuring that people are properly compensated, that the inquiry is allowed to do its work and identifies those responsible, and that those responsible—be they individuals or corporates—are held to account.
Helen Morgan (North Shropshire) (LD)
I have a constituent who was part of the group litigation order. They were not convicted, because the process was paused in 2015, but they have pretty much lost everything, having borrowed substantial amounts of money to make up the shortfall over a long period of time. They have now been told that the £75,000 up-front payment would be net of any interim payment that they have received. They are not confident to go forward with the full assessment, because of some of the highly publicised very low—derisory—compensations that have been offered. Can the Minister offer my constituent any reassurance that it is worthwhile pursuing that extensive and independently assessed claim? My assessment is that they have lost significantly more than £75,000.
Kevin Hollinrake
If that is the case, they should definitely submit a claim. I am very happy to meet the hon. Lady to talk about her particular constituent. I am aware that some individuals have come forward and said that they received derisory offers. We urge them to engage with the rest of the process, which has not yet happened. There is an independent panel for the GLO scheme. Again, I would direct her to the actual performance of the GLO compensation scheme so far: 58 full claims received; 48 offers made; and 41 offers accepted without reference to the independent panel, which would tend to indicate that the offers being made are fair. However, I do understand that the people affected by this will not be satisfied by my assurances until they have gone through the process. I urge her to tell her constituent to do exactly that.
Jim Shannon (Strangford) (DUP)
May I also add my thanks to the Minister for his very dedicated response to all the questions that we have asked and for his energy in trying to make this scheme a success for those who have been victimised? On those who have had to take out loans to repay moneys that they never owed anyway, will calculations be carried out to allow repayment of not simply substantive amounts but moneys borrowed from family, friends or banking institutions, and the interest that they have had to pay them?
Kevin Hollinrake
I thank the hon. Member for all the work that he has done in this area. I think he has spoken in every single debate that I have responded to in the House on this particular matter. [Laughter.] And every single debate across this House as well. That was also the case when we were working together, fighting for justice for banking victims. I pay tribute to all the work that he has done in this House in all these different areas.
On the hon. Member’s question, the key principle is that somebody is returned to the position that they would have been in financially prior to the detriment taking place. That could take into account, for example, consequential losses, pecuniary losses—financial losses—as well as non-pecuniary losses, which are other impacts such as those on reputation or on health. The short answer to the hon. Member’s question is, yes, absolutely.
Mr Speaker
That completes the urgent question. We now move to the next one.
Post Office: Proposed Legislation and Financial Redress
Kevin Hollinrake Excerpts(2 months, 3 weeks ago)
Written StatementsRead Full debate Read Hansard Text Read Debate Ministerial Extracts
The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)
On 10 January, the Prime Minister and I announced a major step forward in response to the Horizon scandal. The Prime Minister confirmed that the Government will introduce new primary legislation to make sure that those convicted as a result of the Horizon scandal, which began in the 1990s, are swiftly exonerated and compensated. Our announcement attracted widespread support in both Houses of Parliament and beyond.
With a number of the cases over 20 years old, some of the victims have sadly passed away, and many others are in declining health or have lost faith in the system and do not wish to engage further with it.
The Government recognise the constitutional sensitivity and unprecedented nature of this legislation. The Government are clear that this legislation does not set a precedent for the future relationship between the Executive, Parliament and the judiciary. The judiciary and the courts have dealt swiftly with the cases before them, but the scale and circumstances of this prosecutorial misconduct demand an exceptional response. We are keen to ensure that the legislation achieves its goal of bringing prompt justice to all of those who were wrongfully convicted as a result of the scandal, followed by rapid financial redress.
Progress to date
Over the last 6 weeks, the Department for Business and Trade and the Ministry of Justice have been working at pace to determine the most effective approach to this unprecedented intervention, which will deliver long overdue justice to postmasters, respectful of the separation of powers and constitutional balance. This has included consultative engagement with relevant stakeholders across interested groups as well as parliamentarians, including the Chairs of the relevant Select Committees. In addition, detailed work has been undertaken to collect and analyse the available data from the Post Office, the criminal justice system and others to establish suitable criteria and understand the impacts of this intervention.
Scope of legislation
The legislation, which will be brought forward shortly, will quash all convictions which are identified as being in scope. That scope will be defined by a set of clear and objective criteria which will be set out in the legislation and will not require any element of discretion or subjective analysis in order to be applied. The legislation will prescribe criteria, each of which will need to have been met, to determine the convictions to be quashed.
The criteria will include:
Prosecutor(s): the legislation will specify who the prosecutor was in the relevant case. The Horizon inquiry has heard evidence of the egregious behaviour of the Post Office’s investigatory practices. It is therefore proportionate that the Government legislate to quash these prosecutions where the prosecutor is, in effect, discredited. In addition, two cases have been quashed by the Court of Appeal which were prosecuted by the Crown Prosecution Service (CPS) but based on evidence provided by the Post Office. It is therefore reasonable to include CPS cases within the Bill’s scope. However, we will not include any convictions from the Department for Work and Pensions (DWP). No convictions prosecuted by DWP have been quashed. Due to the nature of these cases, most DWP convictions relied on physical evidence; and when Horizon data was used it was not relied on, this evidence was corroborative of, rather than essential to, the case. The existing and established Court of Appeal processes remain available to those cases.
Offence dates: a set timeframe will ensure convictions are only quashed where the offence took place during the period that the Horizon system (and its pilots) was in operation (with exact dates confirmed in due course).
Offence types: the legislation will specify which offences are in scope, ensuring these align with the offences known to have been prosecuted by the Post Office. This means that only relevant offences such as theft and false accounting will be in scope. Non-related offences such as offences against the person will be excluded.
The contractual or other relationship of the convicted individual to Post Office Ltd: only sub-postmasters or their employees/officers or family members, or direct employees of the Post Office will be within the defined class of convictions to be quashed.
Use of the Horizon system at the date of the offence: the convicted person will need to have been working (including working in a voluntary capacity) in a Post Office that was using the Horizon system software (including any relevant pilot schemes) at the time the behaviour constituting the offence occurred.
It is intended that the convictions in scope of this legislation will be quashed at the point of commencement.
Territorial Extent
At the time of the original announcement, it was stated that the Bill would legislate on an England and Wales only basis. Since then, we have been working closely with other jurisdictions on this important matter and wish to see equitable outcomes for postmasters delivered across the whole of the UK.
In Scotland and Northern Ireland, prosecutions in this matter were undertaken by the relevant authorities in those legal jurisdictions. The Scottish Parliament and Northern Ireland Assembly have the responsibility of holding those systems to account. We believe victims in those jurisdictions are best served by local decisions tailored to the judicial systems in Scotland and Northern Ireland; as such, the UK parliamentary legislation will proceed on an England and Wales basis.
While it is for the Scottish Government and Northern Ireland Executive to decide on, and progress, their own approaches to the quashing of convictions, we will work with them to ensure those are compatible with the UK compensation scheme, so that compensation can be paid to victims across the whole of the UK.
Financial Redress
As noted in my statement on 10 January, the legislation is likely to exonerate a number of people who were, in fact, guilty of a crime. The Government accept that this is a price worth paying in order to ensure that many innocent people are exonerated. The Government will seek to mitigate the risk that such people will receive financial redress when they have not been wronged. That mitigation will require, as a condition of access to financial redress, that the individual signs a statement to the effect that they did not commit the crime for which they were originally convicted. This and any other aspects of the process will be in line with best practice principles on fraud prevention. This statement will be part of their wider application for redress. Any person found to have signed such a statement falsely in order to gain compensation may be guilty of fraud. Along with other aspects of the financial redress arrangements, this will not need to be part of the legislation.
Outside the legislation, we shall provide a route to full, fair and rapid financial redress for quashed convictions. This will be paid on the same basis across the UK, regardless of where or how the conviction was quashed. Claimants receive an interim payment of £163,000 within 28 days of applying. They can then choose between an up-front settlement offer topping up their redress to £600,000, or having their financial redress considered on an individual basis. Their reasonable legal costs will be met.
The Government will continue to engage closely with relevant stakeholders as they continue to prepare the legislation for introduction to Parliament, with the aim of achieving Royal Assent as soon as possible before summer recess. As the quashing of convictions is processed, the resultant financial redress will be delivered as swiftly as possible.
[HCWS283]